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Cognitive technologies: mapping the Internet governance debate 
by Goran S. Milovanović 
This paper 
• provides a simple explanation of what cognitive technologies are. 
• gives an overview of the main idea of cognitive science (why human minds and computers could 
be thought of as being essentially similar kinds of systems). 
• discusses in brief how developments in engineering and fundamental research interact to result 
in cognitive technologies. 
• presents an example of applied cognitive science (text‑mining) in the mapping of the Internet 
governance debate. 
Introduction 
Among the words that first come to mind 
when Internet governance (IG) is mentioned, 
complexity surely scores in the forerunners. 
But do we ever grasp the full complexity of such 
issues? Is it possible for an individual human 
mind ever to claim a full understanding of a 
process that encompasses thousands of actors, 
a plenitude of different positions, articulates an 
agenda of almost non‑stop ongoing meetings, 
conferences, forums, and negotiations, while 
addressing the interests of billions of Internet 
users? With the development of the Internet, 
the Information Society, and the Internet 
governance processes, the amount of information 
that demands effective processing in order for 
us to act rationally and in real time increases 
tremendously. Paradoxically, the Information 
Age, marked by the discovery of the possibility of 
digital computers in the first half of the twentieth 
century, demonstrated the shortcomings 
in processing capacities very quickly as it 
progressed. The availability of home computers 
and the Internet have been contributing to this 
paradox since the early 1990s: as the number of 
networked social actors grew, the governance 
processes naturally faced increased demand for 
information processing and management. But 
this is not simply a question of how many raw 
processing power or how much memory storage 
we have at our disposal. The complexity of social 
processes that call for good governance, as well 
as the amount of communication that mediates 
the actions of the actors involved, increase up 
to a level where qualitatively different forms of 
management must come into play. One cannot 
understand them by simply looking at them, or 
listening to what everyone has to say: there are 
so many voices, and among billions of thoughts, 
ideas, concepts, and words, there are known 
limits to human cognition to be recognised. 
The good news is, as the Information Age 
progresses, new technologies, founded upon the 
scientific attempts to mimic the cognitive functions 
of the human mind, are becoming increasingly 
available. Many of the computational tools that 
were only previously available to well‑funded 
research initiatives in cognitive science and 
artificial intelligence can nowadays run on 
average desktop computers and laptops. With 
increased trends of cloud computing and the 
parallel execution of thousands of lines of 
computationally demanding code, the application
of cognitive technologies in attempts to discover 
meaningful regularities in vast amounts of 
structured and unstructured data is now within 
reach. If the known advantages of computers 
over human minds – namely, the speed of 
processing that they exhibit in repetitive, 
well‑structured, daunting tasks performed 
over huge sets of data – can combine with at 
least some of the advantages of our natural 
minds over computers, what new frontiers 
are touched upon? Can computers do more 
than beat the best of our chess players? Can 
they help us to better manage the complexity 
of societal consequences that have resulted 
from our own discovery and the introduction 
of digital technologies to human societies? How 
can cognitive technologies help us analyse and 
manage global governance processes such 
as IG? What are their limits and how will they 
contribute to societal changes themselves? These 
are the questions that we address in this short 
paper, tackling the idea of cognitive technology 
and providing an illustrative example of their 
application in the mapping of the IG debate. 
Box 1: Cognitive technologies 
2 
• The Internet links people; networked 
computers are merely mediators. 
• By linking people globally, the Internet 
has created a network of human minds – 
systems that are a priori more complex 
than digital computers themselves. 
• The networked society exchanges a vast 
amount of information that could not have 
been transmitted before the inception of 
the Internet: management and governance 
issues become critical. 
• New forms of governance introduced: 
global IG. 
• New forms of information processing 
introduced: cognitive technologies. They 
result from the application of cognitive 
science that studies both natural and 
artifi cial minds. 
• Contemporary cognitive technologies 
present an attempt to mimic some of the 
cognitive functions of the human mind. 
• Increasing raw processing power (cloud 
computing, parallelisation, massive 
memory storage) nowadays enables for 
a widespread application of cognitive 
technologies. 
• How do they help and what are their limits? 
The main idea: mind as a machine 
For obvious reasons, many theoretical 
discussions and introductions to IG begin with 
an overview of the history of the Internet. For 
reasons less obvious, many discussions about 
the Internet and the Information Society tend to 
suppress the historical presentation of an idea 
that is clearly more important than the very idea 
of the Internet. The idea is characteristic of the 
cognitive psychology and cognitive science of 
the second half of the twentieth century, and 
it states – to put it in a nutshell – that human 
minds and digital computers possibly share many 
important, even essential properties, and that 
this similarity in their design – which, as many 
believe, goes beyond pure analogy – opens a 
set of prospects towards the development of 
artifi cial intelligence, which might prove to be 
the most important technological development 
in the future history of human kind if achieved. 
From a practical point of view, and given the 
current state of the technological development, 
the most important consequence is that at least 
some of the cognitive functions of the human 
mind can be mimicked by digital computers. 
The fi eld of computational cognitive psychology, 
where behavioural data collected from 
human participants in experimental settings 
are modelled mathematically, increasingly 
contributes to our understanding that the 
human mind acts in perception, judgment, 
decision‑making, problem‑solving, language 
comprehension, and other activities as if it is 
governed by a set of natural principles that can 
be eff ectively simulated on digital computers. 
Again, even if the human mind is essentially 
diff erent from a modern digital computer, these 
fi ndings open a way towards the simulation 
of human cognitive functions and their 
enhancement (given that digital computers are 
able to perform many simple computational 
tasks with effi ciency which is orders of 
magnitudes above the effi ciency of natural 
minds). 
An overview of cornerstones in the historical 
development of cognitive science is given 
in Appendix I. The prelude to the history of 
cognitive science belongs to the pre World 
War II epoch, when a generation of brilliant 
mathematicians and philosophers, certainly 
best represented by an ingenious British 
mathematician Alan Mathison Turing (1912–1954), 
paved the way towards the discovery of the 
limits formalisation in logic and mathematics
in general. By formalisation we mean the 
expression of any idea in a strictly defi ned, 
unambiguous language, precisely enough that 
no two interpretants could possibly argue over 
its meaning. The concept of formalisation is 
important: any problem that is encoded by a set 
of transformations over sequences of symbols – 
in other words, by a set of sentences in a precise, 
exact, and unambiguous language – is said to 
be formalised. The question of whether there 
is meaning to human life, thus, can probably 
be never formalised. The question of whether 
there is a certain way for the white to win a 
chess game given its initial advantage of having 
the fi rst move can be formalised, since chess is 
a game that receives a straightforward formal 
description through its well‑defi ned, exact rules. 
Turing was among those to discover a way of 
expressing any problem that can be formalised 
at all in the form of a computer program for 
abstract computational machinery known as the 
Universal Turing Machine (UCM). By providing 
the defi nition for his abstract computer, he 
was able to show how any mathematical 
reasoning – and all mathematical reasoning 
takes place in strictly formalised languages 
– can be essentially understood as a form of 
computation. Unlike computation in a narrow 
sense, where its meaning usually refers to basic 
arithmetic operations with numbers only, this 
broad sense of computation encompasses all 
precisely defi ned operations over symbols and 
sets of symbols in some predefi ned alphabet. 
The alphabet is used to describe the problem, 
while the instructions to the Turing Machine 
control its behaviour which essentially presents 
no more than the translation of sets of symbols 
from their initial form to some other form, with 
one of the possible forms of transformation 
being discovered and recognised as a solution 
to the given problem – the moment when 
the machine stops working. More important, 
from Turing’s discovery, it followed that formal 
reasoning in logic and mathematics can be 
performed mechanically, i.e., an automated 
device could be constructed that computes any 
computable function at all. The road towards the 
development of digital computers was thus open. 
But even more important, following Turing’s 
analyses of mechanical reasoning, the question 
of whether the human mind is simply a biological 
incarnation of universal computation – a complex 
universal digital computer, instantiated by 
biological evolution instead being a product 
of design processes, and implemented in 
carbon‑based organic matter instead of silicon 
– was posed. The idea that human intelligence 
shares the same essential properties as Turing’s 
mechanised system of universal computation 
proved to be the major driving force in the 
development of post World War II cognitive 
psychology. For the fi rst time in history, mankind 
not only developed the means of advancing 
artifi cial forms of thinking, but instantiated the 
fi rst theoretical idea that saw the human mind 
as a natural, mechanical system whose abstract 
structure is at least, in a sense, analogous to 
some well‑studied mathematical description. 
A way for the naturalisation of psychology was 
fi nally opened, and cognitive science, as the 
study of natural and artifi cial minds, was born. 
Roughly speaking, three important phases in 
the development of its mainstream can be 
recognised during the course of the twentieth 
century. The fi rst important phase in the 
development of cognitive science was marked 
by a clear recognition that, at least in principle, 
the human mind could operate on principles 
that are exactly the same as those that govern 
universal computation. Newell and Simon’s 
Physical Systems Hypothesis [1] provides probably 
the most important theoretical contribution to 
this fi rst, pioneering phase. Attempts to design 
universal problem solvers and design computers 
that successfully play chess were characteristic 
of the fi rst phase. The ability to produce and 
understand natural language was recognised as 
a major characteristic of an artifi cially intelligent 
system. An essential critique of this fi rst phase in 
the historical development of cognitive science 
was provided by the philosopher Hubert Dreyfus 
in his classic What Computers Can’t Do in 1972. 
[2] The second phase, starting approximately 
in the 1970s and gaining momentum during 
the whole 1980s and 1990s, was characterised 
by an emphasis on the problems of learning, 
the restoration of importance of some of the 
pre World War II principles of behaviouristic 
psychology, the realisation that well‑defi ned 
formal problems such as chess are not really 
representative of the problems that human 
minds are really good at solving, and the 
exploitation of a class of computational models 
of cognitive functions known as neural networks. 
The results of this second phase, marked mainly 
by a theoretical movement of connectionism, 
showed how sets of strictly defi ned, explicit 
rules, almost certainly miss describing 
adequately the highly fl exible, adaptive nature of 
the human mind. [3a,3b] The third phase is rooted 
in the 1990s, when many cognitive scientists 
began to understand that human minds 
essentially operate on variables of uncertain 
Geneva Internet Conference 3
value, with incomplete information, and in 
uncertain environments. Sometimes referred 
to as the probabilistic turn in cognitive science, [4] 
the important conclusion of this latest phase in 
the development of cognitive science is that the 
language of probability theory, used instead of 
(or in conjunction with) the language of formal 
logic, provides the most natural way to describe 
the operation of the human cognitive system. 
The widespread application of decision theory, 
describing the human mind as a biological organ 
that essentially evolved in order to perform the 
function of choice under risk and uncertainty, is 
characteristic of the most recent developments 
in this third, contemporary phase in the history 
of cognitive science. [5] 
Box 2. The rise of cognitive science 
In summary: 
4 
• Fundamental insights in twentieth century 
logic and mathematics enabled a fi rst 
attempt at a naturalistic theory of human 
intelligence. 
• Alan Turing’s seminal contribution to the 
theory of computation enabled a direct 
parallel between the design of artifi cially 
and naturally intelligent systems. 
• This theory, in its mainstream form, sees 
no essential diff erences between the 
structure of the human mind and the 
structure of digital computers, both viewed 
at the most abstract level of their design. 
• Diff erent theoretical ideas and 
mathematical theories were used to 
formalise the functioning of the mind 
during the second half of the twentieth 
century. The ideas of physical symbol 
systems, neutral networks, and probability 
and decision theory, played the most 
prominent roles in the development of 
cognitive science. 
The machine as a mind: applied 
cognition 
As widely acknowledged, humanity still did not 
achieve the goal of developing true artifi cial 
intelligence. What, then, is applied cognition? 
At the current stage of development, applied 
cognitive science encompasses the application 
of mostly partial solutions to partial cognitive 
problems. For example, we cannot build software 
that reads Jorge Luis Borges’ collected short 
stories and then produces a critical analysis from 
a viewpoint of some specifi c school of literary 
critique. One would say not many human beings 
can actually do that. But we can’t accomplish 
even simpler tasks; with the general rule that 
as cognitive tasks get more general, the harder 
it gets to simulate them. But, what we can do, 
for example, is to feed the software with a large 
collection of texts from diff erent authors, let it 
search through it, recognise the most familiar 
words and patterns of word usage, and then 
successfully predict the authorship of a previously 
unknown text. We can teach computers to 
recognise some visual objects by learning with 
feedback from their descriptions in terms of 
simpler visual features, and we are getting good 
at making them recognise faces and photography. 
We cannot ask a computer to act creatively in the 
way that humans do, but we can make them prove 
complicated mathematical theorems that would 
call for years of mathematical work by hand, 
and even produce aesthetically pleasing visual 
patterns and music by sampling, resampling, and 
adding random but not completely irregular noise 
to initial sound patterns. 
In cognitive science, engineers learn from 
psychologists, and vice versa, mathematical 
models, developed initially to solve purely 
practical problems, are imported in psychological 
theories of cognitive functions. The goals of the 
study that cognitive engineers and psychologists 
pursue are only somewhat diff erent. While 
the latter addresses mainly the functioning of 
natural minds, the former does not have to 
constrain a solution to some cognitive problem 
by imposing on it the limits of the human mind 
and realistic neurophysiology of the brain. 
Essentially, the direction of the arrow usually 
goes from mathematicians and engineers 
towards psychologists: the ideas proposed in the 
fi eld of artifi cial intelligence (AI) are tested only 
after having them dressed in a suit of empirical 
psychological theory. However, engineers and 
mathematicians in AI discover their ideas by 
observing and refl ecting on the only known truly 
intelligent system, namely, the real, natural, 
human mind. 
Many computational methods were thus fi rst 
discovered in the fi eld of AI before they were 
tried out as explanations of the functioning of the 
human mind. To begin with, the idea of physical 
symbol systems, provided by Newell and Simon 
in the early formulation of cognitive science, 
presents a direct interpretation of a symbolic
theory of computation initially proposed by 
Turing and the mathematicians in the fi rst half of 
the twentieth century. Neural networks, which 
present a class of computational models that 
can learn to respond to complex external stimuli 
in a fl exible and adaptive way, were clearly 
motivated by the empirical study of learning 
in humans and animals. However, they were 
fi rst proposed as an idea in the fi eld of artifi cial 
intelligence, and then only later applied in 
human cognitive psychology. Bayesian networks, 
known also as causal (graphical) models[6], 
represent structured probabilistic machinery 
that deal effi ciently with learning, prediction, and 
inference tasks, and were again fi rst proposed 
in AI before heavily infl uencing the most recent 
developments in psychology. Decision and game 
theory, to provide an exception, were initially 
developed and refl ected on in pure mathematics 
and mathematical economics, before being 
imported into the arena of empirical psychology, 
were they still represent both a focal subject 
of experimental research and a mathematical 
modelling toolkit. 
The current situation in applying the known 
principles and methods of cognitive science 
can be described as eclectic. In applications to 
real‑world problems, and not necessarily to 
describe truthfully the functioning of the human 
mind, algorithms developed on the behalf of 
cognitive scientists do not need to obey any 
‘theoretical purity’. Many principles discovered in 
empirical psychology, for example reinforcement 
learning, are applied without necessary applying 
them in exactly the same way as it is thought that 
they operate in natural learning systems. 
As already noted, it’s uncertain whether applied 
cognition will ever produce any AI that will fully 
resemble the natural mind. A powerful analogy 
is proposed: for example, people rarely admit 
that the human kind has never understood 
natural fl ying in birds or insects, in spite of the 
fact that we have and use artifi cial fl ying of 
airplanes and helicopters. The equations that 
would correctly describe the natural, dynamic, 
biomechanical systems that fl y are simply too 
complicated and, in general, they cannot be 
analytically solved even if they can be described. 
But we have invented artifi cial fl ying by refl ecting 
on the principles of the fl ight of birds, without 
ever having a complete scientifi c understanding 
it. Maybe AI will follow the same path: we may 
have useful, practical, and powerful cognitive 
applications, even without ever understanding 
the functioning of the human mind in totality. 
The main goal of current cognitive technologies, 
the products of applied cognitive science, is to 
help natural human minds to better understand 
very complex cognitive problems – those that 
would be hard to comprehend by our mental 
functions solely – and to increase the speed and 
amount of processing that some cognitive tasks 
require. For example, studying thousands of text 
documents in order to describe, at least roughly, 
what are the main themes that are discussed 
in them, can be automated to a degree to help 
human beings get the big picture without actually 
reading through all of them. 
Box 3. Applied cognition 
• Cognitive engineers and cognitive 
psychologists learn from each other. The 
former refl ect on natural minds and build 
algorithms that solve certain classes of 
cognitive problems, which leads directly 
to applications, while the latter test the 
proposed models experimentally to 
determine whether they describe the 
workings of the human mind adequately. 
• Many principles of cognitive psychology 
are applied to real-world problems without 
necessary mimicking the corresponding 
faculties of the human mind exactly. We 
discover something, than change it to suit 
our present purpose. 
• We provide partial solutions only, since 
global human cognitive functioning is 
still too diffi cult to describe. However, 
even partial solutions that are nowadays 
available skyrocket what computers could 
have done only decades ago. 
• Contemporary cognitive technologies 
focus mainly on reducing the complexity of 
some cognitive tasks that would be hard to 
perform by relying on our natural cognitive 
functions only. 
Example: applying text-mining to map 
the IG debate 
The NETmundial Multistakeholder Statement 
of São Paulo1 – the fi nal outcome document 
of NETmundial (22, 23 April 2014), the Global 
Multistakeholder Meeting on the Future of IG 
– resulted from a political process of immense 
complexity. Numerous forms of inputs, various 
1 http://netmundial.br/netmundial‑multistakeholder‑statement/ 
Geneva Internet Conference 5
expertise, several preformed bodies, a mass 
of individuals and organisations representing 
diff erent stakeholders, all interfaced both 
online and in situ, through a complex timeline 
of the NETmundial process, to result in 
this document. On 3 April, the NETmundial 
Secretariat prepared the fi rst draft, previously 
processing more than 180 content contributions. 
The fi nal document resulted following the 
negotiations in São Paulo, based on the second 
draft that was itself based on incorporating 
numerous suggestions made in comments to 
the fi rst draft. The multistakeholder process of 
document drafting introduced in its production 
is already seen by many as the future common 
ingredient of global governance processes in 
general. By the complexity of the IG debate 
alone, one could have anticipated that more 
complex forms of negotiations, decision‑shaping, 
and crowdsourced document production 
will naturally emerge. As the complexity 
of the processes under analysis increases, 
the complexity of tools used to conduct the 
analyses must increase also. At the present 
point of its development, DiploFoundation’s 
Text‑Analytics Framework (DTAF) operates 
on the Internet Governance Forum (IGF) Text 
Corpus, a collection of all available session, 
workshop, and panel transcripts from the 
IGF 2006–2014, encompassing more than 
600 documents and utterances contributed 
on behalf of hundreds of speakers. By any 
standards in the fi eld of text-mining – an area 
of applied cognitive science which focuses on 
statistical analyses of patterns of words that 
occur in natural language – both the NETmundial 
collection of content contributions and the IGF 
Text Corpus present rather small datasets. The 
analyses of text corpora that encompass tens of 
thousands of documents are rather common. 
Imagine incorporating all websites, social media, 
newspaper and journal articles on IG, in order to 
perform a full‑scale monitoring of the discourse 
of the IG debate, and you’re already there. 
Obviously, the cognitive task of mapping 
the IG debate represented even only by two 
text corpora that we discuss here, is highly 
demanding. It is questionable whether a single 
policy analyst or social scientist would manage 
to comprehend the full complexity of the IG 
discourse in several years of dedicated work. 
Here we illustrate the application of text‑mining, 
which is a typical cognitive technology used 
nowadays, to the discovery of useful, structured 
information in large collections of texts. We will 
focus our attention on the NETmundial corpus 
6 
of content contributions and ask the following 
question: What are the most important themes, 
or topics, that have appeared in this set of more 
than 180 contributions, including the NETmundial 
Multistakeholder Statement of São Paulo? In 
order to answer this question, we fi rst need to 
hypothesise a model of how the NETmundial 
discourse was produced. We rely on a fairly 
well‑studied and frequently applied model 
in text‑mining, known by its rather technical 
name of Latent Dirichlet Allocation (LDA, see 
Methodology section in Appendix II. [7,8,9]). In 
LDA, it is assumed that each word (or phrase) 
in some particular discourse is produced from 
a set of underlying topics with some initially 
unknown probability. Thus, each topic is defi ned 
as a probability distribution across the words 
and phrases that appear in the documents. It 
is also assumed that each document in the text 
corpus is produced from a mixture of topics, 
each of them weighted diff erently in proportion 
to their contribution to the generation of the 
words that comprise the document. Additional 
assumptions must be made about the initial 
distribution of topics across documents. All 
these assumptions are assembled in a graphical 
model that describes the relationships between 
the words, documents, and latent topics. One 
normally runs a number of LDA models that 
encompass diff erent number of topics and rely 
on the statistical properties of the obtained 
solutions to recognise which one provides 
the best explanation for the structure of the 
text corpus under analysis. In the case of the 
NETmundial corpus of content contributions, 
an LDA model with seven topics was selected. 
Appendix II presents fi fteen most probable 
words generated by each of the seven underlying 
topics. By inspecting which words are most 
characteristic in each of the topics discovered in 
this collection of texts, we were able to provide 
meaningful interpretations2 of the topics. We 
fi nd that NETmundial content contributions were 
mainly focused on questions of (1) human rights, 
(2) multistakeholderism, (3) global governance 
mechanism for ICANN, (4) information security, 
(5) IANA oversight, (6) capacity building, and (7) 
development (see Table A‑2.1 in Appendix II). 
In order to help a human policy analyst in their 
research on the NETmundial, for example, we 
could determine the contribution of each of 
these seven topics to each document from the 
2 I wish to thank Mr Vladimir Radunović of DiploFoundation 
for his help in the interpretation of the topics obtained 
from the LDA model of the NETmundial content 
contributions.
collection of content contributions, so that the 
analyst interested in just some aspects of this 
complex process could select only the most 
relevant documents. As an illustration, Figure 
A‑2.1 in Appendix II presents the distributions 
of topics found in the content contributions of 
two important stakeholders in the IG arena, 
civil society and government. It is easily read 
from the displays that the representatives of the 
organisations of civil society strongly emphasised 
human rights (Topic 1 in our model) in their 
contributions, while representatives of national 
governments focused more on IANA oversight 
(Topic 5) and development issues (Topic 7). 
Figure A‑2.2 in Annex II presents the structure 
of similarities between the most important 
words in the human rights topic (Topic 1, 
Table A‑2.1 in Annex II). We fi rst selected only 
the content contributions made on behalf of 
civil society organisations. Then we used the 
probability distributions of words across topics 
and the distribution of topic weights across the 
documents to compute the similarities between 
all relevant words. Since similarity computed in 
this way is represented in a high‑dimensional 
space and thus not suitable for visualisation, 
we have decided to use the graph represented 
in Figure A‑2.2. Each node in Figure A‑2.2 
represents a word, and each word receives 
exactly three arrows. These arrows originate 
at nodes that represent those words that are 
found to be among the three most similar words 
to the target word. Each word is an origin of as 
many links as there are words in whose set of 
the three most similar words it is found. Thus 
we can use graph representation to assess the 
similarities in the patterns of word usage across 
diff erent collections of documents. The lower 
display in Figure A‑2.2 presents the similarity 
structure in the human rights topic extracted 
from governmental content contributions to 
NETmundial only. By comparing the two graphs, 
we can see that only slight diff erences appear, 
in spite of the fact that the importance of the 
human rights topic is diff erent in the content 
contributions of these two stakeholders. Thus, 
they seem to understand the conceptual realm 
of human rights in a similar way, but tend to 
accentuate it diff erently in the statements of 
their respective positions. 
Conclusions that stream from our cognitive 
analysis of the NETmundial content contributions 
could have been brought by a person who did 
not actually read any of these documents at all. 
The analysis does rely on some built‑in human 
expert knowledge, but once set, it can produce 
this and similar results in a fully automated 
manner. While it is not advisable to use this 
and similar methods instead of a real, careful 
study of the relevant documents, their power 
in improving on the work of skilled, thoroughly 
educated scholars and professionals should be 
emphasised. 
Concluding remarks 
However far we are from the ideal of true 
artifi cial intelligence, and given that the defi nition 
of what true artifi cial intelligence might be is 
not very clear in itself, cognitive technologies 
that have emerged after more than 60 years of 
study of the human mind as a natural system 
are nowadays powerful enough to provide 
meaningful application and valuable insight. 
With the increasing trends of big data, numerous 
scientists involved in the development of more 
powerful algorithms and even faster computers, 
cloud computing, and means for massive data 
storage, even very hard cognitive problems will 
become addressable in the near future. The 
planet, our ecosystem, now almost completely 
covered by the Internet, will introduce an 
additional layer of cognitive computation, making 
information search, retrieval, data mining, 
and visualisation omnipresent in our media 
environments. 
A prophecy to end this paper with: not only 
will this layer of cognitive computation bring 
about more effi cient methods of information 
management and extend our personal cognitive 
capacities, it will itself introduce additional 
questions and complications to the existing IG 
debate. Networks intermixed with human minds 
and narrowly defi ned artifi cial intelligences 
will soon begin to present the major units of 
representing interests and ideas, and their 
future political signifi cance should not be 
underestimated now when their development is 
still in its infancy. They will grow fast, as fast as 
the fi eld of cognitive science did. 
Geneva Internet Conference 7
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Appendix I 
Timeline of cognitive science 
Year Selected developments 
1936 Turing publishes On Computable Numbers, with an Application to the 
Entscheidungsproblem. Emil Post achieves similar results independently of Turing. 
The idea that (almost) all formal reasoning in mathematics can be understood as a 
form of computation becomes clear. 
1945 The Von Neumann Architecture, employed in virtually all computer systems in use 
nowadays, is presented. 
1950 Turing publishes Computing machinery and intelligence, introducing what is nowadays 
known as the Turing Test for artifi cial intelligence. 
1956 • George Miller discusses the constraints on human short‑term memory in 
computational terms. 
• Noam Chomsky introduces the Chomsky Hierarchy of formal grammars, 
enabling the computer modeling of linguistic problems. 
• Allen Newell and Herbert Simon publish a work on the Logic Theorist, 
mimicking the problem solving skills of human beings; the fi rst AI program. 
1957 Frank Rosenblatt invents the Perceptron, an early neural network algorithm for 
supervised classifi cation. The critique of the Perceptron published by Marvin 
Minsky and Seymour Papert in 1969 is frequently thought of as responsible for 
delaying the connectionist revolution in cognitive science. 
1972 Stephen Grossberg starts publishing results on neural networks capable of 
modeling various important cognitive functions. 
1979 James J. Gibson publishes The Ecological Approach to Visual Perception. 
1982 David Marr, Vision: A Computational Investigation into the Human Representation and 
Processing of Visual Information makes a strong case for computational models of 
biological vision and introduces the commonly used levels of cognitive analysis 
(computational, algorithmic/representational, and physical). 
1986 Parallel Distributed Processing: Explorations in the Microstructure of Cognition, Vols 
1 and 2, are published, edited by David Rumelhart, Jay McClelland, and the PDP 
Research Group. The onset of the connectionism (the term was fi rst used by David 
Hebb in the 1940s). Neural networks are considered as powerful models to capture 
the fl exible, adaptive nature of human cognitive functions. 
Geneva Internet Conference 9
Year Selected developments 
1990s • Probabilistic turn: the understanding slowly develops, in many scientifi c centres 
10 
and the work of many cognitive scientists, that the language of probability 
theory provides the most suitable means of describing cognitive phenomena. 
Cognitive systems control the behaviour of organisms that have only 
incomplete information about uncertain environments to which they need to 
adapt. 
• The Bayesian revolution: most probabilistic models of cognition expressed 
in mathematical models relying on the application of the Bayes theorem and 
Bayesian analysis. Latent Dirichlet Allocation (used in the example in this paper) 
is a typical example of Bayesian analysis. 
• A methodological revolution is introduced by Pearl’s study of causal (graphical) 
models (also known as Bayesian networks). 
• John Anderson’s methodology of rational analysis. 
1992 Francisco J. Varela, Evan T. Thompson, and Eleanor Rosch publish The Embodied 
Mind: Cognitive Science and Human Experience, formulating another theoretical 
alternative to classical symbolic cognitive science. 
2000s • Decision‑theoretic models of cognition. Neuroeconomics: the human brain as 
a decision‑making organ. The understanding of importance of risk and value in 
describing cognitive phenomena begins to develop. 
• Geoff rey Hinton and others introduce deep learning: a powerful learning 
method for neural networks partially based on ideas that already went under 
discussion in the early 1990s and 1980s.
Appendix II 
Topic model of the content contributions to the NETmundial 
Methodology. A terminological model of the IG discourse was fi rst developed by DiploFoundation’s IG 
experts. This terminological model encompasses almost 5000 IG‑specifi c words and phrases. The text 
corpus of NETmundial content contributions in this analysis encompasses 182 documents. The corpus 
was pre‑processed and automatically tagged for the presence of the IG‑specifi c words and phrases. 
The resulting document‑term matrix, describing the use frequencies of IG specifi c terms across 182 
available documents, was modelled by Latent Dirichlet Allocation (LDA), a statistical model that enables 
for the recognition of semantic topics (i.e., thematic units) that accounts for the frequency distribution 
in the given document‑term matrix. A single topic comprises all IG‑specifi c terms; the topics diff er by the 
probability they assign to each IG‑specifi c term. The model selection procedures proceeded as follows. 
We split the text corpus into two halves, by randomly assigning documents to the training and the test 
set. We fi t the LDA models ranging from two to twenty topics to the training set and then compute the 
perplexity (an information‑theoretic, statistical measure of badness‑of‑fi t) of the fi tted models for the 
test set. We select the best model as the one with the lowest perplexity. Since the text corpus is rather 
small, we repeated this procedure 400 times and looked at the distribution of the number of topics from 
the best‑fi tting LDA models across all iterations. This procedure pointed towards a model encompassing 
seven topics. We then fi tted the LDA with seven topics to the whole NETmundial corpus of content 
contributions. Table A‑2.1 presents the most probable words per topics. The original VEM algorithm was 
used to estimate the LDA model. 
Table A-2.1. Topics in the NETmundial Text Corpus. The columns represent the topics recovered by the 
application of LDA to the NETmundial content contributions. The words are enlisted by their probability 
of being generated by each topic. 
Topic 1. 
Human Rights 
Topic 2. 
Multi‑stakeholderism 
Topic 3. 
Global governance 
mechanism for 
ICANN 
Topic 4. 
Information 
security 
Topic 5. 
IANA 
oversight 
Topic 6. 
Capacity 
building 
Topic 7. 
Development 
right IG internet internet ICANN curriculum internet 
human rights stakeholder global security IANA technology IG 
principle internet governance service organisation analysis global 
cyberspace principle ICANN data function research development 
state process need cyber operation education principle 
information discuss technical network account blog open 
internet issue role country process online governance 
protection participation system need review association participation 
access ecosystem issue control policy similarity continue 
communication need IG information DNS term stakeholder 
surveillance role local nation board product access 
law multistakeholder principle policy GAC content model 
respect governance level eff ective multistakeholder integration organisation 
international NETmundial country trade model innovative innovative 
charter address state user government public economic 
Geneva Internet Conference 11
Figure A-2.1. The comparison of civil society and government content contributions to NETmundial. 
We assessed the probabilities with which each of the seven topics from the LDA model of the 
NETmundial content contributions determine the contents of the documents, averaged across all 
documents per stakeholder, normalised and expressed the contribution of each topic in %. 
12
Figure A-2.2. The conceptual structures of the topic of human rights (Topic 1 in the LDA model of 
NETmundial content contributions) for civil society and government contributions. The graphs 
represent the 3‑neighbourhoods of the 15 most important words in the topic of human rights (Topic 1 in 
the LDA model). Each node represents a word and has exactly three arrows pointed at it: the nodes from 
which these arrows originate represent the words found to be among the three words most similarly 
used to a word that receives the links. 
Civil Society 
Government 
Geneva Internet Conference 13
About the author 
Goran S. Milovanović is a cognitive scientist who studies behavioural decision theory, perception of risk 
and probability, statistical learning theory, and psychological semantics. He has studied mathematics, 
philosophy, and psychology at the University of Belgrade, and graduated from the Department of 
Psychology. He began his PhD studies at the Doctoral Program in Cognition and Perception, Department 
of Psychology, New York University, USA, while defending a doctoral thesis entitled Rationality of 
Cognition: A Meta-Theoretical and Methodological Analysis of Formal Cognitive Theories at the Faculty of 
Philosophy, University of Belgrade, in 2013. Goran has a classic academic training in experimental 
psychology, but his current work focuses mainly on the development of mathematical models of 
cognition, and the theory and methodology of behavioural sciences. 
He organised and managed the fi rst research on Internet usage and attitudes towards information 
technologies in Serbia and the region of SE Europe, while managing the research programme of the 
Center for Research on Information Technologies (CePIT) of the Belgrade Open School (2002–2005), the 
foundation of which he initiated and supported. He edited and co‑authored several books on Internet 
Behaviour, attitudes towards the Internet, and the development of the Information Society. He managed 
several research projects on Internet Governance in cooperation with DiploFoundation (2002–2014) and 
also works as an independent consultant in applied cognitive science and da 
14

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247113920-Cognitive-technologies-mapping-the-Internet-governance-debate

  • 1. Cognitive technologies: mapping the Internet governance debate by Goran S. Milovanović This paper • provides a simple explanation of what cognitive technologies are. • gives an overview of the main idea of cognitive science (why human minds and computers could be thought of as being essentially similar kinds of systems). • discusses in brief how developments in engineering and fundamental research interact to result in cognitive technologies. • presents an example of applied cognitive science (text‑mining) in the mapping of the Internet governance debate. Introduction Among the words that first come to mind when Internet governance (IG) is mentioned, complexity surely scores in the forerunners. But do we ever grasp the full complexity of such issues? Is it possible for an individual human mind ever to claim a full understanding of a process that encompasses thousands of actors, a plenitude of different positions, articulates an agenda of almost non‑stop ongoing meetings, conferences, forums, and negotiations, while addressing the interests of billions of Internet users? With the development of the Internet, the Information Society, and the Internet governance processes, the amount of information that demands effective processing in order for us to act rationally and in real time increases tremendously. Paradoxically, the Information Age, marked by the discovery of the possibility of digital computers in the first half of the twentieth century, demonstrated the shortcomings in processing capacities very quickly as it progressed. The availability of home computers and the Internet have been contributing to this paradox since the early 1990s: as the number of networked social actors grew, the governance processes naturally faced increased demand for information processing and management. But this is not simply a question of how many raw processing power or how much memory storage we have at our disposal. The complexity of social processes that call for good governance, as well as the amount of communication that mediates the actions of the actors involved, increase up to a level where qualitatively different forms of management must come into play. One cannot understand them by simply looking at them, or listening to what everyone has to say: there are so many voices, and among billions of thoughts, ideas, concepts, and words, there are known limits to human cognition to be recognised. The good news is, as the Information Age progresses, new technologies, founded upon the scientific attempts to mimic the cognitive functions of the human mind, are becoming increasingly available. Many of the computational tools that were only previously available to well‑funded research initiatives in cognitive science and artificial intelligence can nowadays run on average desktop computers and laptops. With increased trends of cloud computing and the parallel execution of thousands of lines of computationally demanding code, the application
  • 2. of cognitive technologies in attempts to discover meaningful regularities in vast amounts of structured and unstructured data is now within reach. If the known advantages of computers over human minds – namely, the speed of processing that they exhibit in repetitive, well‑structured, daunting tasks performed over huge sets of data – can combine with at least some of the advantages of our natural minds over computers, what new frontiers are touched upon? Can computers do more than beat the best of our chess players? Can they help us to better manage the complexity of societal consequences that have resulted from our own discovery and the introduction of digital technologies to human societies? How can cognitive technologies help us analyse and manage global governance processes such as IG? What are their limits and how will they contribute to societal changes themselves? These are the questions that we address in this short paper, tackling the idea of cognitive technology and providing an illustrative example of their application in the mapping of the IG debate. Box 1: Cognitive technologies 2 • The Internet links people; networked computers are merely mediators. • By linking people globally, the Internet has created a network of human minds – systems that are a priori more complex than digital computers themselves. • The networked society exchanges a vast amount of information that could not have been transmitted before the inception of the Internet: management and governance issues become critical. • New forms of governance introduced: global IG. • New forms of information processing introduced: cognitive technologies. They result from the application of cognitive science that studies both natural and artifi cial minds. • Contemporary cognitive technologies present an attempt to mimic some of the cognitive functions of the human mind. • Increasing raw processing power (cloud computing, parallelisation, massive memory storage) nowadays enables for a widespread application of cognitive technologies. • How do they help and what are their limits? The main idea: mind as a machine For obvious reasons, many theoretical discussions and introductions to IG begin with an overview of the history of the Internet. For reasons less obvious, many discussions about the Internet and the Information Society tend to suppress the historical presentation of an idea that is clearly more important than the very idea of the Internet. The idea is characteristic of the cognitive psychology and cognitive science of the second half of the twentieth century, and it states – to put it in a nutshell – that human minds and digital computers possibly share many important, even essential properties, and that this similarity in their design – which, as many believe, goes beyond pure analogy – opens a set of prospects towards the development of artifi cial intelligence, which might prove to be the most important technological development in the future history of human kind if achieved. From a practical point of view, and given the current state of the technological development, the most important consequence is that at least some of the cognitive functions of the human mind can be mimicked by digital computers. The fi eld of computational cognitive psychology, where behavioural data collected from human participants in experimental settings are modelled mathematically, increasingly contributes to our understanding that the human mind acts in perception, judgment, decision‑making, problem‑solving, language comprehension, and other activities as if it is governed by a set of natural principles that can be eff ectively simulated on digital computers. Again, even if the human mind is essentially diff erent from a modern digital computer, these fi ndings open a way towards the simulation of human cognitive functions and their enhancement (given that digital computers are able to perform many simple computational tasks with effi ciency which is orders of magnitudes above the effi ciency of natural minds). An overview of cornerstones in the historical development of cognitive science is given in Appendix I. The prelude to the history of cognitive science belongs to the pre World War II epoch, when a generation of brilliant mathematicians and philosophers, certainly best represented by an ingenious British mathematician Alan Mathison Turing (1912–1954), paved the way towards the discovery of the limits formalisation in logic and mathematics
  • 3. in general. By formalisation we mean the expression of any idea in a strictly defi ned, unambiguous language, precisely enough that no two interpretants could possibly argue over its meaning. The concept of formalisation is important: any problem that is encoded by a set of transformations over sequences of symbols – in other words, by a set of sentences in a precise, exact, and unambiguous language – is said to be formalised. The question of whether there is meaning to human life, thus, can probably be never formalised. The question of whether there is a certain way for the white to win a chess game given its initial advantage of having the fi rst move can be formalised, since chess is a game that receives a straightforward formal description through its well‑defi ned, exact rules. Turing was among those to discover a way of expressing any problem that can be formalised at all in the form of a computer program for abstract computational machinery known as the Universal Turing Machine (UCM). By providing the defi nition for his abstract computer, he was able to show how any mathematical reasoning – and all mathematical reasoning takes place in strictly formalised languages – can be essentially understood as a form of computation. Unlike computation in a narrow sense, where its meaning usually refers to basic arithmetic operations with numbers only, this broad sense of computation encompasses all precisely defi ned operations over symbols and sets of symbols in some predefi ned alphabet. The alphabet is used to describe the problem, while the instructions to the Turing Machine control its behaviour which essentially presents no more than the translation of sets of symbols from their initial form to some other form, with one of the possible forms of transformation being discovered and recognised as a solution to the given problem – the moment when the machine stops working. More important, from Turing’s discovery, it followed that formal reasoning in logic and mathematics can be performed mechanically, i.e., an automated device could be constructed that computes any computable function at all. The road towards the development of digital computers was thus open. But even more important, following Turing’s analyses of mechanical reasoning, the question of whether the human mind is simply a biological incarnation of universal computation – a complex universal digital computer, instantiated by biological evolution instead being a product of design processes, and implemented in carbon‑based organic matter instead of silicon – was posed. The idea that human intelligence shares the same essential properties as Turing’s mechanised system of universal computation proved to be the major driving force in the development of post World War II cognitive psychology. For the fi rst time in history, mankind not only developed the means of advancing artifi cial forms of thinking, but instantiated the fi rst theoretical idea that saw the human mind as a natural, mechanical system whose abstract structure is at least, in a sense, analogous to some well‑studied mathematical description. A way for the naturalisation of psychology was fi nally opened, and cognitive science, as the study of natural and artifi cial minds, was born. Roughly speaking, three important phases in the development of its mainstream can be recognised during the course of the twentieth century. The fi rst important phase in the development of cognitive science was marked by a clear recognition that, at least in principle, the human mind could operate on principles that are exactly the same as those that govern universal computation. Newell and Simon’s Physical Systems Hypothesis [1] provides probably the most important theoretical contribution to this fi rst, pioneering phase. Attempts to design universal problem solvers and design computers that successfully play chess were characteristic of the fi rst phase. The ability to produce and understand natural language was recognised as a major characteristic of an artifi cially intelligent system. An essential critique of this fi rst phase in the historical development of cognitive science was provided by the philosopher Hubert Dreyfus in his classic What Computers Can’t Do in 1972. [2] The second phase, starting approximately in the 1970s and gaining momentum during the whole 1980s and 1990s, was characterised by an emphasis on the problems of learning, the restoration of importance of some of the pre World War II principles of behaviouristic psychology, the realisation that well‑defi ned formal problems such as chess are not really representative of the problems that human minds are really good at solving, and the exploitation of a class of computational models of cognitive functions known as neural networks. The results of this second phase, marked mainly by a theoretical movement of connectionism, showed how sets of strictly defi ned, explicit rules, almost certainly miss describing adequately the highly fl exible, adaptive nature of the human mind. [3a,3b] The third phase is rooted in the 1990s, when many cognitive scientists began to understand that human minds essentially operate on variables of uncertain Geneva Internet Conference 3
  • 4. value, with incomplete information, and in uncertain environments. Sometimes referred to as the probabilistic turn in cognitive science, [4] the important conclusion of this latest phase in the development of cognitive science is that the language of probability theory, used instead of (or in conjunction with) the language of formal logic, provides the most natural way to describe the operation of the human cognitive system. The widespread application of decision theory, describing the human mind as a biological organ that essentially evolved in order to perform the function of choice under risk and uncertainty, is characteristic of the most recent developments in this third, contemporary phase in the history of cognitive science. [5] Box 2. The rise of cognitive science In summary: 4 • Fundamental insights in twentieth century logic and mathematics enabled a fi rst attempt at a naturalistic theory of human intelligence. • Alan Turing’s seminal contribution to the theory of computation enabled a direct parallel between the design of artifi cially and naturally intelligent systems. • This theory, in its mainstream form, sees no essential diff erences between the structure of the human mind and the structure of digital computers, both viewed at the most abstract level of their design. • Diff erent theoretical ideas and mathematical theories were used to formalise the functioning of the mind during the second half of the twentieth century. The ideas of physical symbol systems, neutral networks, and probability and decision theory, played the most prominent roles in the development of cognitive science. The machine as a mind: applied cognition As widely acknowledged, humanity still did not achieve the goal of developing true artifi cial intelligence. What, then, is applied cognition? At the current stage of development, applied cognitive science encompasses the application of mostly partial solutions to partial cognitive problems. For example, we cannot build software that reads Jorge Luis Borges’ collected short stories and then produces a critical analysis from a viewpoint of some specifi c school of literary critique. One would say not many human beings can actually do that. But we can’t accomplish even simpler tasks; with the general rule that as cognitive tasks get more general, the harder it gets to simulate them. But, what we can do, for example, is to feed the software with a large collection of texts from diff erent authors, let it search through it, recognise the most familiar words and patterns of word usage, and then successfully predict the authorship of a previously unknown text. We can teach computers to recognise some visual objects by learning with feedback from their descriptions in terms of simpler visual features, and we are getting good at making them recognise faces and photography. We cannot ask a computer to act creatively in the way that humans do, but we can make them prove complicated mathematical theorems that would call for years of mathematical work by hand, and even produce aesthetically pleasing visual patterns and music by sampling, resampling, and adding random but not completely irregular noise to initial sound patterns. In cognitive science, engineers learn from psychologists, and vice versa, mathematical models, developed initially to solve purely practical problems, are imported in psychological theories of cognitive functions. The goals of the study that cognitive engineers and psychologists pursue are only somewhat diff erent. While the latter addresses mainly the functioning of natural minds, the former does not have to constrain a solution to some cognitive problem by imposing on it the limits of the human mind and realistic neurophysiology of the brain. Essentially, the direction of the arrow usually goes from mathematicians and engineers towards psychologists: the ideas proposed in the fi eld of artifi cial intelligence (AI) are tested only after having them dressed in a suit of empirical psychological theory. However, engineers and mathematicians in AI discover their ideas by observing and refl ecting on the only known truly intelligent system, namely, the real, natural, human mind. Many computational methods were thus fi rst discovered in the fi eld of AI before they were tried out as explanations of the functioning of the human mind. To begin with, the idea of physical symbol systems, provided by Newell and Simon in the early formulation of cognitive science, presents a direct interpretation of a symbolic
  • 5. theory of computation initially proposed by Turing and the mathematicians in the fi rst half of the twentieth century. Neural networks, which present a class of computational models that can learn to respond to complex external stimuli in a fl exible and adaptive way, were clearly motivated by the empirical study of learning in humans and animals. However, they were fi rst proposed as an idea in the fi eld of artifi cial intelligence, and then only later applied in human cognitive psychology. Bayesian networks, known also as causal (graphical) models[6], represent structured probabilistic machinery that deal effi ciently with learning, prediction, and inference tasks, and were again fi rst proposed in AI before heavily infl uencing the most recent developments in psychology. Decision and game theory, to provide an exception, were initially developed and refl ected on in pure mathematics and mathematical economics, before being imported into the arena of empirical psychology, were they still represent both a focal subject of experimental research and a mathematical modelling toolkit. The current situation in applying the known principles and methods of cognitive science can be described as eclectic. In applications to real‑world problems, and not necessarily to describe truthfully the functioning of the human mind, algorithms developed on the behalf of cognitive scientists do not need to obey any ‘theoretical purity’. Many principles discovered in empirical psychology, for example reinforcement learning, are applied without necessary applying them in exactly the same way as it is thought that they operate in natural learning systems. As already noted, it’s uncertain whether applied cognition will ever produce any AI that will fully resemble the natural mind. A powerful analogy is proposed: for example, people rarely admit that the human kind has never understood natural fl ying in birds or insects, in spite of the fact that we have and use artifi cial fl ying of airplanes and helicopters. The equations that would correctly describe the natural, dynamic, biomechanical systems that fl y are simply too complicated and, in general, they cannot be analytically solved even if they can be described. But we have invented artifi cial fl ying by refl ecting on the principles of the fl ight of birds, without ever having a complete scientifi c understanding it. Maybe AI will follow the same path: we may have useful, practical, and powerful cognitive applications, even without ever understanding the functioning of the human mind in totality. The main goal of current cognitive technologies, the products of applied cognitive science, is to help natural human minds to better understand very complex cognitive problems – those that would be hard to comprehend by our mental functions solely – and to increase the speed and amount of processing that some cognitive tasks require. For example, studying thousands of text documents in order to describe, at least roughly, what are the main themes that are discussed in them, can be automated to a degree to help human beings get the big picture without actually reading through all of them. Box 3. Applied cognition • Cognitive engineers and cognitive psychologists learn from each other. The former refl ect on natural minds and build algorithms that solve certain classes of cognitive problems, which leads directly to applications, while the latter test the proposed models experimentally to determine whether they describe the workings of the human mind adequately. • Many principles of cognitive psychology are applied to real-world problems without necessary mimicking the corresponding faculties of the human mind exactly. We discover something, than change it to suit our present purpose. • We provide partial solutions only, since global human cognitive functioning is still too diffi cult to describe. However, even partial solutions that are nowadays available skyrocket what computers could have done only decades ago. • Contemporary cognitive technologies focus mainly on reducing the complexity of some cognitive tasks that would be hard to perform by relying on our natural cognitive functions only. Example: applying text-mining to map the IG debate The NETmundial Multistakeholder Statement of São Paulo1 – the fi nal outcome document of NETmundial (22, 23 April 2014), the Global Multistakeholder Meeting on the Future of IG – resulted from a political process of immense complexity. Numerous forms of inputs, various 1 http://netmundial.br/netmundial‑multistakeholder‑statement/ Geneva Internet Conference 5
  • 6. expertise, several preformed bodies, a mass of individuals and organisations representing diff erent stakeholders, all interfaced both online and in situ, through a complex timeline of the NETmundial process, to result in this document. On 3 April, the NETmundial Secretariat prepared the fi rst draft, previously processing more than 180 content contributions. The fi nal document resulted following the negotiations in São Paulo, based on the second draft that was itself based on incorporating numerous suggestions made in comments to the fi rst draft. The multistakeholder process of document drafting introduced in its production is already seen by many as the future common ingredient of global governance processes in general. By the complexity of the IG debate alone, one could have anticipated that more complex forms of negotiations, decision‑shaping, and crowdsourced document production will naturally emerge. As the complexity of the processes under analysis increases, the complexity of tools used to conduct the analyses must increase also. At the present point of its development, DiploFoundation’s Text‑Analytics Framework (DTAF) operates on the Internet Governance Forum (IGF) Text Corpus, a collection of all available session, workshop, and panel transcripts from the IGF 2006–2014, encompassing more than 600 documents and utterances contributed on behalf of hundreds of speakers. By any standards in the fi eld of text-mining – an area of applied cognitive science which focuses on statistical analyses of patterns of words that occur in natural language – both the NETmundial collection of content contributions and the IGF Text Corpus present rather small datasets. The analyses of text corpora that encompass tens of thousands of documents are rather common. Imagine incorporating all websites, social media, newspaper and journal articles on IG, in order to perform a full‑scale monitoring of the discourse of the IG debate, and you’re already there. Obviously, the cognitive task of mapping the IG debate represented even only by two text corpora that we discuss here, is highly demanding. It is questionable whether a single policy analyst or social scientist would manage to comprehend the full complexity of the IG discourse in several years of dedicated work. Here we illustrate the application of text‑mining, which is a typical cognitive technology used nowadays, to the discovery of useful, structured information in large collections of texts. We will focus our attention on the NETmundial corpus 6 of content contributions and ask the following question: What are the most important themes, or topics, that have appeared in this set of more than 180 contributions, including the NETmundial Multistakeholder Statement of São Paulo? In order to answer this question, we fi rst need to hypothesise a model of how the NETmundial discourse was produced. We rely on a fairly well‑studied and frequently applied model in text‑mining, known by its rather technical name of Latent Dirichlet Allocation (LDA, see Methodology section in Appendix II. [7,8,9]). In LDA, it is assumed that each word (or phrase) in some particular discourse is produced from a set of underlying topics with some initially unknown probability. Thus, each topic is defi ned as a probability distribution across the words and phrases that appear in the documents. It is also assumed that each document in the text corpus is produced from a mixture of topics, each of them weighted diff erently in proportion to their contribution to the generation of the words that comprise the document. Additional assumptions must be made about the initial distribution of topics across documents. All these assumptions are assembled in a graphical model that describes the relationships between the words, documents, and latent topics. One normally runs a number of LDA models that encompass diff erent number of topics and rely on the statistical properties of the obtained solutions to recognise which one provides the best explanation for the structure of the text corpus under analysis. In the case of the NETmundial corpus of content contributions, an LDA model with seven topics was selected. Appendix II presents fi fteen most probable words generated by each of the seven underlying topics. By inspecting which words are most characteristic in each of the topics discovered in this collection of texts, we were able to provide meaningful interpretations2 of the topics. We fi nd that NETmundial content contributions were mainly focused on questions of (1) human rights, (2) multistakeholderism, (3) global governance mechanism for ICANN, (4) information security, (5) IANA oversight, (6) capacity building, and (7) development (see Table A‑2.1 in Appendix II). In order to help a human policy analyst in their research on the NETmundial, for example, we could determine the contribution of each of these seven topics to each document from the 2 I wish to thank Mr Vladimir Radunović of DiploFoundation for his help in the interpretation of the topics obtained from the LDA model of the NETmundial content contributions.
  • 7. collection of content contributions, so that the analyst interested in just some aspects of this complex process could select only the most relevant documents. As an illustration, Figure A‑2.1 in Appendix II presents the distributions of topics found in the content contributions of two important stakeholders in the IG arena, civil society and government. It is easily read from the displays that the representatives of the organisations of civil society strongly emphasised human rights (Topic 1 in our model) in their contributions, while representatives of national governments focused more on IANA oversight (Topic 5) and development issues (Topic 7). Figure A‑2.2 in Annex II presents the structure of similarities between the most important words in the human rights topic (Topic 1, Table A‑2.1 in Annex II). We fi rst selected only the content contributions made on behalf of civil society organisations. Then we used the probability distributions of words across topics and the distribution of topic weights across the documents to compute the similarities between all relevant words. Since similarity computed in this way is represented in a high‑dimensional space and thus not suitable for visualisation, we have decided to use the graph represented in Figure A‑2.2. Each node in Figure A‑2.2 represents a word, and each word receives exactly three arrows. These arrows originate at nodes that represent those words that are found to be among the three most similar words to the target word. Each word is an origin of as many links as there are words in whose set of the three most similar words it is found. Thus we can use graph representation to assess the similarities in the patterns of word usage across diff erent collections of documents. The lower display in Figure A‑2.2 presents the similarity structure in the human rights topic extracted from governmental content contributions to NETmundial only. By comparing the two graphs, we can see that only slight diff erences appear, in spite of the fact that the importance of the human rights topic is diff erent in the content contributions of these two stakeholders. Thus, they seem to understand the conceptual realm of human rights in a similar way, but tend to accentuate it diff erently in the statements of their respective positions. Conclusions that stream from our cognitive analysis of the NETmundial content contributions could have been brought by a person who did not actually read any of these documents at all. The analysis does rely on some built‑in human expert knowledge, but once set, it can produce this and similar results in a fully automated manner. While it is not advisable to use this and similar methods instead of a real, careful study of the relevant documents, their power in improving on the work of skilled, thoroughly educated scholars and professionals should be emphasised. Concluding remarks However far we are from the ideal of true artifi cial intelligence, and given that the defi nition of what true artifi cial intelligence might be is not very clear in itself, cognitive technologies that have emerged after more than 60 years of study of the human mind as a natural system are nowadays powerful enough to provide meaningful application and valuable insight. With the increasing trends of big data, numerous scientists involved in the development of more powerful algorithms and even faster computers, cloud computing, and means for massive data storage, even very hard cognitive problems will become addressable in the near future. The planet, our ecosystem, now almost completely covered by the Internet, will introduce an additional layer of cognitive computation, making information search, retrieval, data mining, and visualisation omnipresent in our media environments. A prophecy to end this paper with: not only will this layer of cognitive computation bring about more effi cient methods of information management and extend our personal cognitive capacities, it will itself introduce additional questions and complications to the existing IG debate. Networks intermixed with human minds and narrowly defi ned artifi cial intelligences will soon begin to present the major units of representing interests and ideas, and their future political signifi cance should not be underestimated now when their development is still in its infancy. They will grow fast, as fast as the fi eld of cognitive science did. Geneva Internet Conference 7
  • 8. Bibliography [1] Newell A and Simon HA (1976) Computer Science as Empirical Inquiry: Symbols and Search., 8 Communications of the ACM, 19(3), 113–126, doi:10.1145/360018.360022 [2] Dreyfus H (1972) What computers can’t do. New York: MIT Press, ISBN 0‑06‑090613‑8 [3a] Rumelhart DE, McClelland JL and the PDP Research Group (1986) Parallel Distributed Processing: Explorations in the Microstructure of Cognition. Volume 1: Foundations. Cambridge, MA: MIT Press. [3b] McClelland JL, Rumelhart DE and the PDP Research Group (1986) Parallel Distributed Processing: Explorations in the Microstructure of Cognition. Volume 2: Psychological and Biological Models. Cambridge, MA: MIT Press. [4] Oaksford M and Chater N (2009) Précis of Bayesian rationality: The probabilistic approach to human reasoning. Behav Brain Sci 32(1), 69–84. doi: 10.1017/S0140525X09000284 [5] Glimcher P (2003) Decisions, Uncertainty, and the Brain. The Science of Neuroeconomics. Cambridge, MA: MIT Press. [6] Pearl J (2000) Causality. Models, Reasoning and Inference. Cambridge: Cambridge University Press. [7] Blei DM, Ng AY, Jordan MI (2003) Laff erty J ed. Latent Dirichlet Allocation. Journal of Machine Learning Research 3(4–5), 993–1022. doi:10.1162/jmlr.2003.3.4‑5.993 [8] Griffi thsTL, Steyvers M and Tenenbaum JB (2007) Topics in semantic representation. Psychological Review 114, 211 244. http://dx.doi.org/10.1037/0033‑295X.114.2.211 [9] Grün B and Hornik K (2011) topicmodels: An R Package for Fitting Topic Models. Journal of Statistical Software 40(3). Available at http://www.jstatsoft.org/v40/i13
  • 9. Appendix I Timeline of cognitive science Year Selected developments 1936 Turing publishes On Computable Numbers, with an Application to the Entscheidungsproblem. Emil Post achieves similar results independently of Turing. The idea that (almost) all formal reasoning in mathematics can be understood as a form of computation becomes clear. 1945 The Von Neumann Architecture, employed in virtually all computer systems in use nowadays, is presented. 1950 Turing publishes Computing machinery and intelligence, introducing what is nowadays known as the Turing Test for artifi cial intelligence. 1956 • George Miller discusses the constraints on human short‑term memory in computational terms. • Noam Chomsky introduces the Chomsky Hierarchy of formal grammars, enabling the computer modeling of linguistic problems. • Allen Newell and Herbert Simon publish a work on the Logic Theorist, mimicking the problem solving skills of human beings; the fi rst AI program. 1957 Frank Rosenblatt invents the Perceptron, an early neural network algorithm for supervised classifi cation. The critique of the Perceptron published by Marvin Minsky and Seymour Papert in 1969 is frequently thought of as responsible for delaying the connectionist revolution in cognitive science. 1972 Stephen Grossberg starts publishing results on neural networks capable of modeling various important cognitive functions. 1979 James J. Gibson publishes The Ecological Approach to Visual Perception. 1982 David Marr, Vision: A Computational Investigation into the Human Representation and Processing of Visual Information makes a strong case for computational models of biological vision and introduces the commonly used levels of cognitive analysis (computational, algorithmic/representational, and physical). 1986 Parallel Distributed Processing: Explorations in the Microstructure of Cognition, Vols 1 and 2, are published, edited by David Rumelhart, Jay McClelland, and the PDP Research Group. The onset of the connectionism (the term was fi rst used by David Hebb in the 1940s). Neural networks are considered as powerful models to capture the fl exible, adaptive nature of human cognitive functions. Geneva Internet Conference 9
  • 10. Year Selected developments 1990s • Probabilistic turn: the understanding slowly develops, in many scientifi c centres 10 and the work of many cognitive scientists, that the language of probability theory provides the most suitable means of describing cognitive phenomena. Cognitive systems control the behaviour of organisms that have only incomplete information about uncertain environments to which they need to adapt. • The Bayesian revolution: most probabilistic models of cognition expressed in mathematical models relying on the application of the Bayes theorem and Bayesian analysis. Latent Dirichlet Allocation (used in the example in this paper) is a typical example of Bayesian analysis. • A methodological revolution is introduced by Pearl’s study of causal (graphical) models (also known as Bayesian networks). • John Anderson’s methodology of rational analysis. 1992 Francisco J. Varela, Evan T. Thompson, and Eleanor Rosch publish The Embodied Mind: Cognitive Science and Human Experience, formulating another theoretical alternative to classical symbolic cognitive science. 2000s • Decision‑theoretic models of cognition. Neuroeconomics: the human brain as a decision‑making organ. The understanding of importance of risk and value in describing cognitive phenomena begins to develop. • Geoff rey Hinton and others introduce deep learning: a powerful learning method for neural networks partially based on ideas that already went under discussion in the early 1990s and 1980s.
  • 11. Appendix II Topic model of the content contributions to the NETmundial Methodology. A terminological model of the IG discourse was fi rst developed by DiploFoundation’s IG experts. This terminological model encompasses almost 5000 IG‑specifi c words and phrases. The text corpus of NETmundial content contributions in this analysis encompasses 182 documents. The corpus was pre‑processed and automatically tagged for the presence of the IG‑specifi c words and phrases. The resulting document‑term matrix, describing the use frequencies of IG specifi c terms across 182 available documents, was modelled by Latent Dirichlet Allocation (LDA), a statistical model that enables for the recognition of semantic topics (i.e., thematic units) that accounts for the frequency distribution in the given document‑term matrix. A single topic comprises all IG‑specifi c terms; the topics diff er by the probability they assign to each IG‑specifi c term. The model selection procedures proceeded as follows. We split the text corpus into two halves, by randomly assigning documents to the training and the test set. We fi t the LDA models ranging from two to twenty topics to the training set and then compute the perplexity (an information‑theoretic, statistical measure of badness‑of‑fi t) of the fi tted models for the test set. We select the best model as the one with the lowest perplexity. Since the text corpus is rather small, we repeated this procedure 400 times and looked at the distribution of the number of topics from the best‑fi tting LDA models across all iterations. This procedure pointed towards a model encompassing seven topics. We then fi tted the LDA with seven topics to the whole NETmundial corpus of content contributions. Table A‑2.1 presents the most probable words per topics. The original VEM algorithm was used to estimate the LDA model. Table A-2.1. Topics in the NETmundial Text Corpus. The columns represent the topics recovered by the application of LDA to the NETmundial content contributions. The words are enlisted by their probability of being generated by each topic. Topic 1. Human Rights Topic 2. Multi‑stakeholderism Topic 3. Global governance mechanism for ICANN Topic 4. Information security Topic 5. IANA oversight Topic 6. Capacity building Topic 7. Development right IG internet internet ICANN curriculum internet human rights stakeholder global security IANA technology IG principle internet governance service organisation analysis global cyberspace principle ICANN data function research development state process need cyber operation education principle information discuss technical network account blog open internet issue role country process online governance protection participation system need review association participation access ecosystem issue control policy similarity continue communication need IG information DNS term stakeholder surveillance role local nation board product access law multistakeholder principle policy GAC content model respect governance level eff ective multistakeholder integration organisation international NETmundial country trade model innovative innovative charter address state user government public economic Geneva Internet Conference 11
  • 12. Figure A-2.1. The comparison of civil society and government content contributions to NETmundial. We assessed the probabilities with which each of the seven topics from the LDA model of the NETmundial content contributions determine the contents of the documents, averaged across all documents per stakeholder, normalised and expressed the contribution of each topic in %. 12
  • 13. Figure A-2.2. The conceptual structures of the topic of human rights (Topic 1 in the LDA model of NETmundial content contributions) for civil society and government contributions. The graphs represent the 3‑neighbourhoods of the 15 most important words in the topic of human rights (Topic 1 in the LDA model). Each node represents a word and has exactly three arrows pointed at it: the nodes from which these arrows originate represent the words found to be among the three words most similarly used to a word that receives the links. Civil Society Government Geneva Internet Conference 13
  • 14. About the author Goran S. Milovanović is a cognitive scientist who studies behavioural decision theory, perception of risk and probability, statistical learning theory, and psychological semantics. He has studied mathematics, philosophy, and psychology at the University of Belgrade, and graduated from the Department of Psychology. He began his PhD studies at the Doctoral Program in Cognition and Perception, Department of Psychology, New York University, USA, while defending a doctoral thesis entitled Rationality of Cognition: A Meta-Theoretical and Methodological Analysis of Formal Cognitive Theories at the Faculty of Philosophy, University of Belgrade, in 2013. Goran has a classic academic training in experimental psychology, but his current work focuses mainly on the development of mathematical models of cognition, and the theory and methodology of behavioural sciences. He organised and managed the fi rst research on Internet usage and attitudes towards information technologies in Serbia and the region of SE Europe, while managing the research programme of the Center for Research on Information Technologies (CePIT) of the Belgrade Open School (2002–2005), the foundation of which he initiated and supported. He edited and co‑authored several books on Internet Behaviour, attitudes towards the Internet, and the development of the Information Society. He managed several research projects on Internet Governance in cooperation with DiploFoundation (2002–2014) and also works as an independent consultant in applied cognitive science and da 14