This session is ideal for users who want to make their online learning more meaningful and effective. LMS Administrators, Course Creators and Teachers will benefit from learning how to evaluate and modify their current assets to improve learner motivation and mastery.

1. Erin Melvin - Presenter
Director of Client Engagement
Stewart Rogers - Moderator
VP, Products
Motivating Mastery:
Design eLearning that’s Effective

2. Master Classes 2019
● Year 3: New Changes
● Master Classes
● Lambda Lab
○ Zoola How-tos
○ LMS How-tos
● Upcoming sessions
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3. January 2019
● Motivating Mastery: Design eLearning That’s Effective
○ January 8, 10am PST
● Zoola Analytics: Evaluate Exactly What You Need with Ad
Hoc Views
○ January 22, 10am PST
● Totara Learn: Using Dashboards to Create a Better Way
to Learn
○ January 29, 10am PST
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4. POLL
What’s your main role in eLearning?
● Administrator
● Facilitator
● Course Creator
● All of the above
● Other
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5. Today’s Agenda
● Defining and understanding learner motivation
● Applying the theory of mastery to eLearning
● Evaluating courses for levels of motivation and mastery
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6. Motivation
Motivation is the reason for people’s action, willingness and
goals. Motivation is derived from the word motive which is
defined as a need that requires satisfaction.
~wikipedia
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7. Motivation
Motivation is literally the desire to act and move toward a
goal.
~Psychology Today
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8. POLL
What motivated you to attend today’s master class?
● Opportunity to learn
● Actualize potential
● Opportunity to explore
● Rewards
● Other
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9. Motivation
Extrinsic: inspiration comes from outside forces such as
people or things
Intrinsic: inspiration comes from within a person
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10. 10

11. Daniel Pink’s Drive
● Autonomy: Our desire to be self directed
● Mastery: The urge to get better skills
● Purpose: The desire to do something that has meaning
and is important
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12. Drive
● Autonomy: Our desire to be self directed
● Mastery: The urge to get better skills
● Purpose: The desire to do something that has meaning
and is important
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13. Mastery
Comprehensive knowledge or skill in a subject or
accomplishment
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14. Mastery Learning
Students must achieve a level of mastery in prerequisite
knowledge before moving forward to learn subsequent
information
Benjamin Bloom
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15. Putting it Together
1. Subject to be learned
2. Motivate learners
3. Achieve mastery
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16. Methods to Motivate
Mastery

17. Know your Audience
Conduct an Audience Analysis:
● Interview stakeholders
● Observe the learners
● Survey your learners
● Interview your learners
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18. Motivated Mastery in eLearning
1. Improve choices
2. Improve transfer
3. Improve engagement
4. Improve insight
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19. 1. Improving Choices
● Provide your learners with options so they can learn
through the best methods for them
● Where, when, how learning takes place
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20. 2. Learning Transfer
Learning transfer is the process of internalising learning,
comprehending it and applying it in the working
environment.
How do learners apply what they have learnt in practice?
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21. Bloom’s Taxonomy
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22. 2. Improving Learning Transfer
● Have a clear goal of what you want to achieve
● Have a structure in place that supports the transfer of
learning into practice
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23. 2. Improving Learning Transfer
1. Establish learner goals
2. Continuous learning platforms
3. Surveys and questionnaires
4. Using performance support practices
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24. 3. Improving Engagement
1. Engage learners with content prior to the course
2. Create content that is relatable, challenging, engaging,
motivating and inspiring
3. Online community of practice
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25. 4. Improving Insight
Insight is the knowledge gained from exploring data and it
gives a deeper understanding of learners and the
effectiveness of the overall learning strategy.
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26. 4. Improving Insight
● Use learning analytics to
understand the needs of the
individual
● Use performance data to measure
the impact of learning programs
● Remove content that is no longer
relevant
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27. Motivating Mastery in eLearning
1. Improve choices
2. Improve transfer
3. Improve engagement
4. Improve insight
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28. Moving the Needle on
Motivated Mastery

29. Moving the Needle on Mastery
● Take stock of where you are now
● Pick one thing to improve
● Set a reasonable time frame
● Set a measure
● Learn
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30. Mastery
Comprehensive knowledge or skill in a subject or
accomplishment
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31. Know your Audience
● How well do we know our learners?
● What do we want to know about our learners?
● What’s one thing we can do to learn more about our
audience?
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32. Questions for Inquiry: Choice
● What choices are we currently offering with our learning?
○ Where, when, how learning takes place
● What kinds of choices (do we think) are important to our
learners?
● What is one thing we can do to improve choice?
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33. Questions for Inquiry: Learning Transfer
● Have we made our learning goals clear?
● Are our learners applying what they learn?
○ Bloom’s Taxonomy
● Do we have structures in place to support the transfer of
learning?
● What is one thing we can do to improve Learning
Transfer?
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34. Questions for Inquiry: Engagement
● Are our learners engaged?
○ Segments
● Is our content relatable, challenging, engaging and
inspiring?
○ Survey
● Do we provide a way for learners to stay engaged?
● What is one thing we can do to improve engagement?
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35. Questions for Inquiry: Insight
● What data are we collecting for our learning system?
● Are we using data to understand the needs of our
learners?
● Do we adjust content to be more relevant?
● What is one thing we can do to improve insight?
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36. POLL
What’s the first thing you are going to do to improve
motivation and mastery in your elearning program?
● Meet with my team to discuss mastery and motivation
● Conduct an audience analysis
● Review our courses with the questions from this master
class
● Do more research on motivation and mastery
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37. Resources
● Drive: The surprising truth about what motivates us (RSA
Animate)
● Beyond Blending: Improving the Impact of Formal
Learning through Technology (Towards Maturity)
● These 27 Questions Will Help You (Really) Know Your
Learners
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38. Phone: +1.877.694.5289
Web: techsupport.lambdasolutions.net
Email: support@lambdasolutions.net