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@thinknow
Balanced Craft
Flickr | Chris Bird
@thinknowFlickr | HSBC UK Press Office
The internet 

changes everything
@thinknowFlickr | svr007
Our careers have changed
@thinknowFlickr | Hans Splinter
Even if you can do everything,
you can’t do it all at once
@thinknowAndy Budd “UX Professionalism”
@thinknowPhoto: The Sneetches and Other Stories by Dr. Seuss
Two
Tribes
@thinknowFlickr | theoldmotor.com | Ford Europe
Two strategies
@thinknow
10,000
@thinknow
10,000
@thinknowFrans Johansson "The Click Moment"
Deliberate practice is only a
predictor of success in fields

with super stable structures
@thinknow
1880 1900 1920 1940 1960 1980 2000 2020 2040 2060
Player pianos
Telegraph
Electricity
Steam Power
Telephone
Radio
Automobiles
Air travel
CDs
Television
Computers
Credit cards
Personal computers
Fast internet
Mobile devices
Bitcoins
@thinknowFlickr | afflictor.com
Invasion of the lightweights
@thinknow
With every new generation of
developers comes a set of tools that
take some shortcuts and make things
easier. And every time that happens, it
opens the doors to non-programmers.
And it even helps turn non-
programmers into programmers.
Chris Lema "Invasion of the Lightweights"
@thinknow
What do I (really) need to
know?
Flickr | Jason Bolonski
@thinknowholster.co.uk
Graphic Design Literacy
@thinknowGithub, Trello, Slack, Pivotal Tracker, Sublime Text, Twitter Bootstrap
It’s more than just code
@thinknow
DEVELOP
DESIGN + DEVELOP
DESIGN + DEVELOP + PRODUCT
DESIGN + DEVELOP + PRODUCT + FINANCE
DESIGN + DEVELOP + PRODUCT + FINANCE + ???
@thinknowTOBIAS FORS | @tofo
@thinknow
GeneralistSpecialist
@thinknowFlickr | Bart Everson
Skill set models
@thinknowT-shaped
@thinknowTim Brown (photo: Robert Scoble)
…the two biggest challenges to being
really T-shaped came in the form of the
mechanics and politics of business.
@thinknowBroken Comb
@thinknowJared Spool (photo: Webdagene)
Roles don’t matter,

skills do.
@thinknowBalanced Team Pie
@thinknowPhoto | Chris Nodder
…a quick activity to help product teams
see what skills they need and what skills
they have.
@thinknowFlickr | Maureen Didde
Where are you sitting?
@thinknowPhoto | Mailchimp Blog
Choose your work context
@thinknow
Build empathy
Photo | Carbon Five
@thinknowPhoto | Lane Halley
Build skills
@thinknow
Find your allies
Wikimedia Commons
@thinknowYouTube | 1101com
Learn something complex
and useful.
@thinknow
Further Reading
Resources for Broken Comb People, Lane Halley,
Balanced Team Blog
Clarify Team Skills with the Balanced Team Pie, 

Kate Rutter, Intellto Blog
Your Personal Brand Workbook,

PriceWaterhouseCoopers, LLC
@thinknow
Lane Halley
lane@lanehalley.com
THANK YOU
@thinknow

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