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Personas for Coders


Carbon Five
September 5, 2012
User story




http://karinedrumond.files.wordpress.com/2009/02/user_story_card4.jpg
Who is this “user” of
 which you speak?
People
People


Needs
People


Needs


Uses
People


Needs


 Uses


Features
People


                  Needs
Insert business
vision here

                   Uses


                  Features
People


                  Needs
Insert business
vision here

                   Uses
                             UI design,
                             wireframes
                             Visual design
                  Features
People
Personas

           Needs


            Uses      Epics




           Features   Stories
Personas help us understand
• Motivations
• Level of expertise
• Context of use
• Workflow
• Goals and needs
Personas are NOT
• Demographic segments
• General-purpose
• Stereotypes
The origin of personas
         Introduced by Alan Cooper

         “The Inmates are Running the Asylum”

         Widely used in user experience (UX)

         Based on user research
A little known fact
                                    Personas help coders solve problems

                                    Specific more important than accurate

                                    Alan’s first persona - “Kathy”




http://www.cooper.com/journal/2008/05/the_origin_of_personas.html/
Pragmatic personas

                                        David Hussman, 2008

                                        Agile “pragmatic personas”

                                        Draw someone you know




Photo: Flickr jazzmasterson/275800917
Lean Startup
               Learning experiments

               Make products people want

               Persona hypothesis

               Evolve as you know more
Personas grow and evolve
 Before talking to customers
   See if you agree about who “the user” is
   Figure out who you need to talk to
Personas grow and evolve
 After talking to customers
   Persistent, shared visual artifact
   Defines “customer value”
   Establishes scope of features
   Aid to prioritize features
Personas before talking to customers




Photo: Lane Halley
Personas after talking to customers




Photo: Lane Halley
Let’s make a persona

Name & sketch    Description




  Behaviors     Needs & goals
Show & tell



Photo: Lane Halley
Discussion
Thank you!



        Lane Halley
        www.carbonfive.com
          @thinknow

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