1. Curriculum Vitae
Laura Comrie
6 Theaker Hall
Leeds
West Yorkshire
Telephone: 07462875596
Email: laura.comrie8@gmail.com
Personal Statement
I am a highly motivated and driven individual who thrives on the challenges and opportunities that
working in a fast paced and demanding environment invariably present. I work well both within a
team and independently. I have a situational management style, adapting my approach to meet
the needs of the audience;
I am experienced in working within a high pressure environment to meet targets, and am
knowledgeable and experienced in prioritising my time to meet deadlines and fulfil the competing
wants and needs of clients and members of my team. I have a solid background in Systems
development & training and have experience of working both in the Public and Private sector.
I regularly reflect and evaluate my own working practice in order to ensure I am constantly growing
and developing as an integral member of the workforce.
Career History
July 2014 – Present – Systems & Sales Administrator & Configuration Specialist Harrison
Spinks Bespoke Bed Manufacturer Leeds
Harrison Spinks is an award winning bespoke bed manufacturer – originating as a family business
it now employs over 300 staff and has expanded vertically to develop subdivisions in all stages of
the manufacturing process, from farming sheep to produce raw materials, through to distribution. I
am employed as a Systems & Sales administrator I am also part of deployment and roll out team
for Microsoft AX, our Bill of Materials and costing system. My role is very varied and requires me
to work across a number of teams. My key responsibilities are:
Operating as a Super user in Microsoft AX
Responsible for training existing members off staff on AX, and developing induction
materials for new staff
Process writing and undertaking benefits realisation in order for AX to be rolled out
throughout the company
Working alongside the sales team to Collate and enter orders onto the production schedule
via AX
Client and customer liaison
First point of call for client complaints and escalation of costing related issues
Client manager for high profile bespoke accounts
Member of the Employee Consulting Forum
January 2014 – July 2014 – Project Support Officer - NHS IT Infrastructure (where was it
based/)
I moved from my previous position to this as I wanted to gain experience in a Project Support role.
My remit was to work as part of the N4 team who were responsible for replacing the existing NHS
N3 IT network with the more advanced N4 network. Whilst in my role of Project Support Officer I
worked to the project brief and was responsible for ensuring all administrative and process
2. milestones were achieved, and accurately reported. I also flagged up issues that may prevent
milestones being reached, in order to find alternative solutions to keep the project on track. My
duties included
Setting up/training new starters
Minute taking/action taking
Preparation/circulation of Board Papers
Updating RAG status
Dealing with both internal/external stakeholders
Uploading documents onto SharePoint
Raising purchase orders using Oracle
Logging of Risks & Issues using the tracking database
Processes writing
Whilst I gained valuable experience in this role, it did not challenge me as much as I had
envisaged, and the pace of work was such that I felt underutilised. I therefore decided to change
direction from the public sector and secured my present post, which is in the manufacturing sector
in order to broaden my skills.
October 2011 – January 2014 - Service Co-ordinator – NHS IT Infrastructure
As above – give an explanation of the service and where it was based)
Working as a Service co-ordinator required me to meet the competing challenges of being both
client facing and operating in a more back office supporting role. My duties included the following:
Delivered training on the Honey Well security system for the NHS
Responsible for sending system reports/back ups direct to Honey Well
Raising service calls and resolving within agreed SLA’s
Dealing with clients both face to face and over the telephone
Liaising with suppliers to arrange office fit outs
Large scale office moves
Computer/IT equipment set ups
Working to targets/deadlines
Jan 2006 - September 2007 – Receptionist/Project Officer – Citibase
Citibase is a Serviced Office company who rent out office space to small/medium and large
businesses. They have companies throughout the UK. I was initially employed as a receptionist,
but then secured an internal promotion to be more projects based, working between Leeds and
Manchester co-ordinating/managing the fit out of the offices for the NHS moving in.
Whilst I enjoyed the work environment, this role did not offer many promotional opportunities,
therefore I made the decision to spend some time travelling, and broaden my life experiences.
Whilst travelling I worked in various roles, including Au Pair, customer service manager,
receptionist. Travelling and working abroad was daunting but an invaluable experience, which
strengthened my life skills and ability to deal confidently with people from all walks of life.
I returned to the UK more focussed and driven to develop my career in a path that best suited my
skills and experiences.
September 2005 - January 2006 – Park Lane College
I attended Park Lane College in Leeds studying for a Diploma in Health and Social Care.
Unfortunately, due to a change in my personal circumstances I had to leave the course and seek
paid employment.
3. 2001 – 2005- Various admin/reception roles
After leaving school I was unsure as to my career path, so began work as a temporary secretary
administrator, which I continued to do up until commencing college in September 2005. I worked
for a number of different employers, which gave me an excellent grounding in understanding and
appreciating different IT Systems, work environments and the differing priorities of Companies.
Whilst I did not progress to a more senior role in my career throughout this time, I gained a solid
career grounding which has given me the confidence to rise to the demands and challenges of any
new work environment. I decided that I wanted to take time to go back to full time study so
returned to college in September 2005
Skills, Education & Training
Competent in Microsoft Office e.g. Word, Excel, PowerPoint and Microsoft Access
Oracle
Maths C
English C
Science D
Expressive Arts D
German D
Business Studies D
REFERENCES
References can be obtained upon request
OTHER ACTIVITES
I like to keep fit socialise with friends and shop in my spare time. I also like to spend time with my
two goddaughters. And to relax, a bubble bath and a good book are also something which I enjoy.