1. DEALING WITH
DIFFICULT PEOPLE
By: Laura A. Saroukhan

2. WHAT CAUSES PEOPLE TO BE
ORNERY?

3. 8 TYPES OF DIFFICULT
PEOPLE
1. Bulldozer:
 loud and
obnoxious
 Delights in
intimidating
and getting his
way.

4. HOW TO DEAL WITH THIS TYPE
OF PERSON.. BULLDOZER
Show no
signs of
weakness
and stand
your ground.
If it is
someone of
authority
make a
formal
complaint.

5. 2. SABOTEUR
Undercuts colleagues by
backstabbing and being
sneaky, boosting his or
her ego.

6. HOW TO DEAL WITH THIS
TYPE OF PERSON…SABOTEUR
Like Godzilla
confront this
individual out
in the open
in front of
peers and
ask
questions.
Or simply tell
them to back
off.

7. 3. PROCRASTINATOR
• Poor Time
management Skills
• Unable to make
decisions, uncertain
• Sometimes a way of
getting attention

8. HOW TO DEAL WITH THIS TYPE OF
PERSON.. PROCRASTINATOR
• Encourage
• Positivity
• Trick them
by giving
false
deadlines.

9. 4. WHINER
 Constantly
complaining
 Usually over worked
and never happy.

10. HOW TO DEAL WITH THIS TYPE OF
PERSON.. WHINER
Find a way
to make the
individual to
feel a sense
of belonging
in a positive
way

11. 5. EXPLODER
Quick Tempered Time Bomb ready
to explode

12. HOW TO DEAL WITH THIS TYPE OF
PERSON.. EXPLODER
Raise your
voice
Stand your
ground
Or simply
“We are
taking a
time out
and we will
finish
talking
when you
can control
yourself”.

13. 6. PLEASER
Please call “ I want
to be teachers
Pet”

14. 7. GRANDSTANDER
The
Know-
it-all

15. HOW TO DEAL WITH THIS TYPE OF
PERSON.. GRANDSTANDER
Tread gently and choose
your words carefully or
compromise.

16. 8. DOOMSAYER
Always expects the
worst.
Or always complaining

17. HOW TO DEAL WITH THIS TYPE OF
PERSON.. DOOMSAYER
Stop Complaining! I cannot change you nor
will I let you change me.