Finding your keys to success
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Join the LT show's effective practice partner, Towards Maturity to explore how to unlock the potential of your organisation, your staff and your L&D team. This lunch and learn session will combine new research insights from Laura Overton and her team with great conversation with your peers. The session will be divided into three parts, allowing you to grab your lunch and explore tailored keys that help you nail the tactics to Transform traditional learning in your organisation Successfully integrate learning and work Impact engagement, and ultimately learning culture
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Finding your keys to success
- 1. Finding your keys to success All content © 2017 Towards Maturity CIC Ltd. Not to be distributed or copied. laura@towardsmaturity.org@LauraOverton @TowardsMaturity www.towardsmaturity.org/benchmark @JaneSDaly
- 2. What does success look like?
- 3. The New Learning Organisation – a vision of the future Integrating learning and work Transforming the transactional Boost PERFORMANCE Cultivate AGILITY Fine-tune PROCESSES Improve EFFICIENCY Influence CULTURE
- 4. DIGITAL TALENT The Learning Organisation “A learning organisation is a group of people working together collectively to enhance their capabilities to create results they really care about.” Peter Senge, author of The Fifth Discipline
- 5. We still have a long way to go… Integrating learning and work Transforming the transactional Boost PERFORMANCE 29% achieved Cultivate AGILITY 24% achieved Fine-tune PROCESSES 39% achieved Improve EFFICIENCY 41% achieved Influence CULTURE 21% achieved
- 6. How do we find the keys to success?
- 7. 5500learning leaders +35,000employees Benchmarking: bringing the outside in
- 8. 25% 18% 12% 10% 8% 37% 28% 20% 13% 10% 50% 39% 32% 20% 18% 65% 54% 47% 40% 35% 77% 64% 62% 54% 46% Improving Efficiency Fine-tuning Process Boosting Performance Cultivating Agility Influencing Culture x3 x5 x6 Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD Some are realising their vision faster than others x3 x5 % Reporting achievement of goals in each outcome
- 9. What can we learn from high performing learning teams? Defining Need Understanding Learners Work Context Building Capability Ensuring Engagement Demonstrating Value THE TOP 10% T O W A R D S M A T U R I T Y I N D E X TOP DECK TOP LEARNING ORGANISATIONS
- 11. High achievers are more likely to be using these top tools 75% 96% 93% 83% 71% 84%Internal / enterprise information services Internal learning portals Job aids (e.g. checklists, infographics)
- 12. The Top Deck… Leverage classroom trainers 87% integrate technology into face to face training (vs 24% rest) Defining Need Understanding Learners Work Context Building Capability Demonstrating Value Ensuring Engagement
- 13. The Top Deck… Cut clutter 87% regularly review their programmes (vs 41% rest) Defining Need Understanding Learners Work Context Building Capability Ensuring Engagement Demonstrating Value
- 14. The Top Deck… Analyse the problem 92% Analyse the problem before recommending a solution (vs 53% rest) Understanding Learners Work Context Building Capability Ensuring Engagement Demonstrating Value Defining Need
- 15. The Top Deck… Equip managers as guides 90% expect line managers to take responsibility for their staffs’ development (vs 61% of the rest) Defining Need Understanding Learners Work Context Building Capability Demonstrating Value Ensuring Engagement
- 16. www.towardsmaturity.org/benchmark Transformingthetransactional FINE-TUNE PROCESS Examples: Increase value Reduce time to competency Speed up rollout IMPROVE EFFICIENCY Examples: Increase access Improve quality Reduce cost Keys to success* • Integrate tech into the classroom • Cut the clutter • Analyse the problem • Equip line managers How do we use these keys to success? Turning Data into Insights Turning Insights into Action
- 18. Integrating learning and work: top tools Job aids (e.g. checklists, infographics) 87% 82%Mobile devices Communication tools (e.g. Slack, WhatsApp) 87% Sharing applications (e.g. SlideShare, OneDrive) 77% High Achievers are more likely to be using these tools
- 19. The Top Deck… Respond at the speed of work 87% agree that learning is delivered in time to meet the needs of business (vs 45% rest) Understanding Learners Work Context Building Capability Ensuring Engagement Demonstrating Value Defining Need
- 20. The Top Deck… Design for learning transfer 94% include activities that help individuals practice (vs 45% rest) Defining Need Understanding Learners Work Context Ensuring Engagement Demonstrating Value Building Capability
- 21. The Top Deck… Tune into the voice of their staff 82% are proactive in understanding how their staff learn what they need to do their jobs (vs 30% rest) Defining Need Work Context Building Capability Ensuring Engagement Demonstrating Value Understanding Learners
- 22. The Top Deck… Provide permission to fail 2x as likely to agree staff can learn from mistakes Defining Need Understanding Learners Building Capability Ensuring Engagement Demonstrating Value Work Context
- 23. Integratinglearningandwork CULTIVATE AGILITY Examples: Respond faster Push at point of need Speed application of learning BOOST PERFORMANCE Examples: Increase productivity Facilitate new ways of working Keys to success* • Respond at the speed of work • Design for learning transfer • Tune into the voice of their staff • Provide permission to fail www.towardsmaturity.org/benchmark How do we use these keys to success? Turning Data into Insights Turning Insights into Action
- 25. High Achievers are more likely to be using these tools Influencing culture: top tools Culture influencers Non-achievers Looking at wearable technologies as part of learning 14% 11%11% 7% 5% Starting with augmented / virtual reality Using artificial intelligence tools (e.g. Intelligent Tutoring Systems, virtual assistants) 19% Podcasts 2x as likely Curation tools/feeds 2x as likely User Generated Content 2x as likely
- 26. The Top Deck… Use tech to make life easier 5xas likely to have Curation strategies in place 4x as likely to use Micro Learning 3x as likely to provide Job aids via mobile 3x as likely to use Use Tags and Metatags Defining Need Understanding Learners Work Context Ensuring Engagement Demonstrating Value Building Capability
- 27. The Top Deck… Position experiences as opportunities to learn 74% develop challenging stretch-tasks to embed learning (vs 20% rest) Defining Need Understanding Learners Building Capability Ensuring Engagement Demonstrating Value Work Context
- 28. The Top Deck… Capture and share success 82% communicate learning success to line managers (vs 33% rest , 37% N.Europe) Defining Need Understanding Learners Work Context Building Capability Ensuring Engagement Demonstrating Value
- 29. Influencingculture INFLUENCING CULTURE Examples: Increase sharing of good practice Drive Innovation Build capability of organisation to solve problems • Use tech to make life easier • Position experiences as opportunities to learn • Capture and share success www.towardsmaturity.org/benchmark Turning Data into Insights Turning Insights into Action How do we use these keys to success?Keys to success*
- 30. Top Deck organisations are DELIVERING what matters to business Compared to rest of sample of 600 L&D leaders Growth Transformation Productivity Profitability 3x 4x 3x 3x
- 31. Unlocking the Potential of L&D The place to start…
- 32. Discover your keys to success: www.towardsmaturity.org/benchmark For evidence, case studies and how- to’s, email by 5pm today: Subject line – “LTSF Keys” resources@towardsmaturity.org