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Supply  Chain  Management  Final  report    
  
The  Case  Analysis  of  
Fast  Retailing  Co,  Ltd.  (UNIQLO)  
  
  
Group  3  
2B3011  Garcia  Mendoza,  Jose  Manuel  
2B4003  Adachi,  Hiromitsu  
2B4040  Patumma  Peankit    
2B4047  Senwayo,  Lucia  Veronica  Denis  
2B4054  Win  Thuzar  Than  
2B4203  Chuluunbaatar,  Bilguun  
     
1  
 
  
Phase  Ⅰ:  Supply  Chain  Strategy  (Jose  &  Win)  
Company  Overview  (Jose)  
Fast  Retailing’s  Competitive  Strategies  (Corporate  Level)  
Fast  Retailing’s  Current  Financial  Situation  and  Related  Problems  
Competitive  Strategies  (Business  Level)  (Win)  
Branding  Strategy  
Phase  Ⅱ:  Regional  Facility  Configuration  (Patumma  &  Hiromitsu)  
Regional  demand  (Patumma)  
Production  Technologies  (Hiromitsu)  
Aggregate  factor  and  logistic  costs  
Tariffs  and  tax  incentives  
Political,  Exchange  rate  and  demand  risk  
Phase  Ⅲ:  Desirable  Sites  (Bilguun)  
Potential  sites  
Transportation  services  
Utilities  
Community  receptivity  to  business  and  industry  
Phase  Ⅳ:  Location  Choices  (Lúcia)  
Facility  location  
Raw  Materials  
Supima  cotton  (Mexico  and  Latin  America)  
Cashmere  and  Merino  wool  
Logistic  factors  
Appendices  
  
     
2  
 
Phase Ⅰ: Supply Chain Strategy (Jose & Win)
Company Overview (Jose)
Background of Fast Retailing
Since its establishment in May of 1963, Fast Retailing has grown to become a                                         
truly global company which takes pride in its culture, brands, and network. Fast                                      
Retailing’s line of business resembles that of a “Holding” Company, by controlling and                                      
managing the overall group activities as its main owner. Since its inception in the early                                            
1960’s until 1999, Fast Retailing was consolidating its position in the Japanese market                                      
through organic growth by building a chain of suburban roadside stores and later by                                         
urban stores opening. However during the 2000’s and until the present day, Fast                                      
Retailing’s expansion policy has become more aggressive and international oriented, by                                
entering the Chinese, European, and American market through means of new-­store                                
openings and acquisition of brands to increase its brand portfolio. As of 2014, Fast                                         
Retailing  owns  and  manages  the  following  brands:  
● UNIQLO  
● GU  
● Theory  
● Comptoir  des  Cotonniers  
● Princesse  tam.tam  
● J  Brand  
​Fast retailing is divided into three business units for a better performance                                   
managing and tracking. Those three divisions are UNIQLO Japan, UNIQLO                             
International, and Global Brands (which comprises all of speciality stores of                                
non-­UNIQLO branded items). Since 2010, Fast Retailing has been increasingly                             
concentrated in expanding its market reach and profits of the UNIQLO International                                   
3  
 
division, while consolidating its position with UNIQLO Japan, and rationalizing its                                
extensive  Global  Brands  division.  
This report will focus on the UNIQLO International division, more in specific its                                      
UNIQLO  US  expansion  campaign.    
Fast Retailing’s Competitive Strategies (Corporate Level)
SAP Supply Chain Strategy and Business Model:
Fast Retailing is considered as a Specialty-­store of Private-­label Apparel (SPA),                                
therefore, and as a holding company, they implement a high degree of control                                      
throughout their estire clothes-­making process ​(Exhibit 1)​. Fast Retailing’s control on its                                   
supply chain extends from design to manufacturing, all the way to the retail. Through                                         
this strategy, Fast Retailing has been able to achieve “low costs” on its final product and                                               
a high degree of flexibility to meet fashion trends. The SPA model also incorporates the                                            
procurement of raw materials, production planning, development and manufacturing, as                             
well distribution and inventory management. As well, Fast Retailing has created R&D                                   
centers (currently located in Tokyo, New York, and Shanghai) in order to reduce lead                                         
times of product design and development, localize fashion trends, assure quality and                                   
pricing of raw materials, and reduce lead times (specifically with distribution centers and                                      
manufacturers).    
Fast Retailing has announced its intention for the short-­term future to open new                                      
R&D centers and full-­fledged product development facilities in Paris, London, and Los                                   
Angeles. It is worth mentioning that Fast Retailing is currently shifting its “overseas                                      
management control” of its retail stores to “local management”. The rationale behind                                   
this change is in order to allow the end-­point of its supply chain to be more responsive                                                  
to local needs in terms of product-­availability, inventory management, and                             
end-­customer  satisfaction.    
4  
 
Lastly, from several public documents we came to understand that Fast Retailing                                   
(as  a  group)  has  the  following  capabilities:  
● ease  of  access  to  financial  resources  
● store  operations  know-­how  
● production  management  and  planning  
● low cost production systems (owned and outsourced with production                          
partners)  
○ Owned production bases: Japan, China, Vietnam, Bangladesh,                    
Cambodia, Indonesia, Thailand, The Philippines, Singapore, Sri                    
Lanka,  and  India.  
M&A Strategy:
Regarding Fast Retailing’s M&A strategy, the company is currently engaged in                                
active acquisition of brands that demonstrate “potential for global development”,                             
specifically brand development in the US, Europe, SEA, and South Korea (brands like                                      
Theory, Comptoir des Cotonniers, Princesse tam.tam, and J Brand). The company                                
seeks to become a top-­tier global competitor in the apparel manufacturing and retailing                                      
industry.    
Expansion Strategy:
● Brand development in US, Europe, SEA, and Oceania through the opening of                                   
global  flagship  stores  
○ priority  is  to  expand  and  establish  UNIQLO  to  the  US  market  
○ turn UNIQLO US profitable by developing its network to support the                                
opening  of  100-­stores  per  year  on  the  East  and  West  Coast  
● Creation of global headquarters that allow the establishment of locally-­managed                             
stores  and  networks,  reducing  operational  costs   
5  
 
○ create design HQ in NY, E-­Commerce HQ in San Francisco, HQ in Paris                                      
and  London  
○ establish strong global R&D centers in NY, Paris, and London that allow                                   
for  strategic  and  local  collaboration  with  business  partners  
● Build  top-­class  global  supply  chain  
○ strategically-­locate  factory  networks,  distribution  centers,  and  retail  stores  
○ allow the creation of real and virtual market capabilities (top-­class global                                
direct  sales  business)  
Fast Retailing’s Current Financial Situation and Related Problems
Fast Retailing Consolidated Analysis:
After conducting a quick financial analysis of Fast Retailing Consolidated                             
operations from FY 2010 to FY 2014 ​(Table 1)​, we came to understand that despite                                            
showing profitability growth in terms of Net Sales (11.16%), Working Capital (23.97%),                                   
and Net Income (4.84%) Fast Retailing exhibits some fundamental problems in its                                   
current operational strategy, namely in how it utilizes its assets and how it manages its                                            
supply chain. These problems are reflected in the decrease of its ROE from FY2010 at                                            
21.24%  to  FY2014  12.5%  (negative  growth  of  10.26%).  
Regarding the asset utilization efficiency of Fast Retailing, it was observed that                                   
its low Asset Turnover ratio had a negative growth of 2.51% (1.61 to 1.41), however this                                               
ratio includes accounts receivables, inventory, and depreciation. By excluding such                             
accounts and only focusing on the efficiency of the net PPE utilization, we were able to                                               
observe a relatively high and consistent Fixed Asset Turnover ratio (5.04 to 5.35) which                                         
exhibit growth of 1.21%. These two ratios suggest that Fast Retailing manufacturing                                   
capabilities are seemingly efficient. However its RONA (Return on Net Assets)                                
displayed a negative growth of 10.64% (from 20.2% to 11.15%);; this suggests that Fast                                         
Retailing has serious operational inefficiencies that harm its ability to create long-­term                                   
6  
 
value and that they might be rooted in its Fixed Assets accounts (excluding PPE and                                            
Net  Working  Capital).  
Regarding its supply chain strategy effectiveness, it was observed from a Cash                                   
Conversion Analysis that the Days of Inventory Outstanding component, which                             
measures current inventory levels and how long it will takes to sell, showed a 8.58%                                            
growth rate (from 68.9 days to 103.9 days) suggesting that the company is “piling-­up”                                         
too much inventory as they expand (inventory management inefficiencies). The Days                                
Payable Outstanding component, which measures how much a company owes its                                
current vendors for inventory and when the company will pay off its debt, showed a                                            
growth rate of 6.55% (from 24.9 days to 34.2 days) suggesting Fast Retailing inability to                                            
pay off its debt to suppliers in short periods of time and suggesting as well the                                               
postponement  of  such  payments.    
In overall, Fast Retailing with its current aggressive expansion policy is creating                                   
operational issues in its supply chain that are reflected in its ability to timely convert its                                               
investment in inventory, assets, and other resource into cash inputs (Cash Conversion                                   
Cycle)  from  50.9  days  in  2010  to  80.0  days  in  2014  (growth  rate  of  9.47%).    
Business Segments Analysis:
After conducting a quick financial analysis (Table 2) of Fast Retailing three                                   
Divisions (from FY 2010 to FY 2014), we came to understand that it's most fast growing                                               
business is UNIQLO International by displaying a 36.0% y/y growth rate in its number of                                            
stores (136 to 633 stores). Net Sales yearly growth of 41.58% contributing to 30% of the                                               
Consolidated Sales (with and expected growth of 40%). UNIQLO International showed                                
a fairly stable EBITDA margin (reflects core operating profitability after removing effects                                   
of depreciation and amortization) despite its 1.65% negative growth rate suggesting the                                   
existence  of  operational  problems  (assets  utilization,  management  overheads,  etc.).  
7  
 
By taking a closer look at the opening of new retail stores of UNIQLO                                         
International among its different locations ​(Table 3)​, we were able to determine that The                                         
Philippines (92.0% growth), US (90.4%), Malaysia (80.0%), and Thailand (71.0%)                             
exhibit the fastest growth rates. Suggesting these locations as future targets of Fast                                      
Retailing  M&A  and  expansion  policies.  
For this report we will focus on developing a supply chain strategy for the                                         
growing  business  of  UNIQLO  International  at  the  US  location.    
Competitive Strategies (Business Level) (Win)
   UNIQLO is a Japanese causal wear manufacturer and retailer under a division of                                      
Fast Retailing Co.Ltd and providing customers with high quality, fashionable, affordable                                
and  comfortable  lifewear,every  day  clothes,  and  becoming  a  truly  global  company.  
UNIQLO’s Strengths
Seeking the world’s best materials – UNIQLO is offering fashionable clothing                                
made by luxury materials with reasonable prices because they can directly negotiate                                   
with  global  materials  manufacturers  and  secure  mass-­volume  orders  with  low  costs.  
Creating new markets with new materials – ​Another unique factor is the ability                                      
of creating new products by using new functional materials to provide fresh value and                                         
affordable price to our customers. As an example, they developed HEATTECH items                                   
with  Toray  industries  and  received  acceptance  from  customers.  
  
Unique Clothing and Focusing on Fast Fashion – ​UNIQLO differentiates itself                                
from other companies by developing well-­designed unique products and closely focus                                
on world’s fast fashion and quickly make adjustments to production to reflect the latest                                         
sales  trends.  
  
8  
 
Control over the products – ​Under control, we would like to describe with two                                         
facts;; Quality and Production Control and Inventory Control. UNIQLO always                             
emphasizes its product quality with skillful employees and visits partner factories every                                   
week to check the production status and resolve the issues. Moreover, customer’s                                   
concerned quality issues are valued and conducted improvement by quickly                             
communicating  with  responsible  production  departments.  
For the inventory control, they maintain optimum level of inventory by                                
monitoring sales and stock on a weekly basis and dispatching necessary inventory and                                      
new  products  to  fulfill  orders.  
  
Effective Marketing – ​UNIQLO conducts seasonal promotion campaigns for the                             
core products such as fleece, Ultra Light Down, Airism and HEATTECH by advertising                                      
its products’ unique qualities and features on TV and in other media. At the end of each                                                  
season, there are the timing of markdowns and limited period sales (typically 20-­30% off                                         
the  regular  price)  to  ensure  that  inventory  sells  out.  
  
Widespread Stores in Japan and outside Japan -­ There are 846 stores (direct                                      
run stores-­ 816 and franchise stores-­30) in Japan by May 31, 2015 and 633 stores                                            
outside Japan including 374 in Greater China (Mainland, Hong Kong, Taiwan), 133 in                                      
South Korea, 80 in Southeast Asia and Oceania. They have enjoyed rapid expansion in                                         
Asia and are developing a full fledged store network in US. They are expanding in                                            
E-­Commerce by offering Online sales in Japan and also in Greater China, South Korea                                         
and  US.  
Their Customer Center received more than 100,000 comments and requests annually                                
and act on them with appropriate departments to improve products, stores and                                   
services.  
    
9  
 
Branding Strategy
   All employees are encouraged by Group CEO to embrace Fast Retailing’s                                
Japanese qualities as integrity, heartfelt consideration of customer needs and a                                
commitment to superior quality and services. Actually, UNIQLO is offering simple,                                
well-­designed  clothes  to  be  affordable  and  accessible  to  everyone.  
To be recognized, it conducts Wheelchair Tennis Tour and supports players with                                   
high quality tennis wear and also sponsors sporting events worldwide. It also fulfills                                      
responsibilities  to  society  and  it  can  make  UNIQLO  to  be  well-­known  and  successful.  
    
Product Portfolio
   UNIQLO’s basic merchandising concept is to offer clothes that can be worn by                                      
anyone,  anywhere,  anytime  and  they  perform  as  their  slogan  “  Made  for  All”.  
   The significant and main products are classified as UT collection, UJ collection                                   
and Fleece collection for both genders. There are many different T-­shirts with various                                      
colors and designs in UT collection, different color and style jeans in UJ collection and                                            
wide  ranges  of  colors  and  designs  with  rich  patterns  jackets  under  Fleece  collection.  
    
Competitive Situation
   The group engages in intense competition with other companies in the same                                   
industry both in Japan and in other markets. In Japan, main competitors of UNIQLO are                                            
H&M, Zara and GAP and their customers are always discriminating about products,                                   
prices  and  services.  
10  
 
Phase Ⅱ: Regional Facility Configuration (Patumma & Hiromitsu)
Regional demand (Patumma)
Background of UNIQLO in US
In 2005, the company launches in the United States opening 3 stores in New                                         
Jersey shopping malls. In 2006, the company was forced to rebrand their American                                      
stores  due  to  dwindling  sales.  
Through communication with employees and customers, mid-­management                    
discovered that the low sales were due to the unpopularity of the loose fitting apparel.                                            
Typically at the time, apparel brands like The Gap and Banana Republic catered to a                                            
universal fit, “with a looser, relaxed-­in-­the-­middle fit”. UNIQLO decided to experiment by                                   
introducing  slimmer  Japanese  sizes.  As  a  result,  brand  equity  and  location  sales  rose.    
The company is not usually concerned with to change their brand line for fads or                                            
short-­term trends, but the skinnier and slimmer fits’ demand in apparel has now become                                         
a new universal fashion norm. UNIQLO’s timeless, functional apparel, with its                                
combination of superior quality and low prices, has proven recession proof on two major                                         
occasions. During the decade long recession in Japan throughout the 1990s, UNIQLO                                   
succeeded in dominating the market as the go to apparel store for price sensitive                                         
shoppers. During 2009 global recession , their profits rise 17%. Up to now, UNIQLO has                                            
1400  stores  worldwide  and  40  stores  in  the  United  States.  
Positioning
In the United States, stores are located currently in high traffic urban areas and                                            
major shopping malls in the core of large cities. UNIQLO often positions their flagship                                         
locations nearby competing flagship clothing stores. For flagship stores, UNIQLO is able                                   
to gain brand exposure, and showcase their low price, high quality apparel among the                                         
other  top  clothing  retailers  around  the  world.  
11  
 
  
Expanding UNIQLO's Presence in US Markets
At the end of August 2014, UNIQLO is now focusing on another promising                                      
location for future expansion: the United States.They have now reached a point where                                      
they can begin building a genuine store network in the United States. They aim to                                            
expand our store network in the United States to 100 stores over the next few years by                                                  
opening  between  20  and  30  new  stores  each  year.  
  
Production Technologies (Hiromitsu)
It  is  assumed  that  UNIQLO  manufactures  clothing  mostly  in  China.  However,  it  
can  be  argued  that  North  America,  either  the  US  or  Mexico,  will  be  more  preferable  to  
manufacture  rather  than  China  in  terms  of  several  aspects  discussed  further  hereinafter  
given  the  company’s  expanding  strategy  in  the  US  market.  
  
As discussed earlier, UNIQLO’s strategy is to enjoy economies of scale by                                   
producing a narrow variety of exceptionally high quality basic items such as                                   
“HEATTECH”, “Airism”, extra fine cotton T-­shirts. Because UNIQLO’s strong partner,                             
Toray Japanese chemical manufacturer, produces chemical raw material for Heattech                             
and Airism, the company itself does not require special technology. Therefore, the                                   
production method is labor intensive rather than depending on high-­tech equipment and                                   
technologies. Now that labor cost and other manufacturing cost in China have been                                      
dramatically increasing, the Boston Consulting Group points out that China has lost a                                      
competitive advantage of cheap labor cost as the world’s factory ​(Exhibit 2). ​All things                                         
considered, it would not be uneconomical for UNIQLO to open a manufacture in North                                         
America.  
    
12  
 
Aggregate factor and logistic costs
   Compared to current distribution most likely from China, the US and Mexico are                                      
more promising as a manufacturing location for several reasons. Because of its                                   
closeness to US market, transportation cost from factories either in the US or Mexico to                                            
warehouses in the US will be significantly lower than that incurred from China to the US.                                               
Moreover, it will contribute to being more responsive to the demand in the market                                         
compared to current distribution from China. For instance, UNIQLO can adjust                                
production according to the actual demand. In addition, this can reduce excess                                   
inventory that UNIQLO is facing now as well as inventory cost. According to                                      
Chinaimportal website, it takes roughly one month to deliver products from China to the                                         
US. This means manufactures need to produce at least 1-­2 months before UNIQLO                                      
stores in the US start to sell them. Therefore, there is a big time lag between production                                                  
and sales. This time lag has a negative impact on the company’s cash flow. As for raw                                                  
material, taking cotton as an example, the US is the 3rd biggest cotton supplier and                                            
Brazil is the 5​th
biggest in the world according to the The Statistic Portal. Consequently,                                            
the shipping cost will be inexpensive if UNIQLO can find a good supplier at a                                            
reasonable price either in the US or Brazil rather than buying from Asian countries such                                            
as  China,  and  India.  
  
Tariffs and tax incentives
Suppose current products sold in the US are made in China, and that the US                                            
government imposes 15.9% tariff on women’s or girl’s blouses, shirts and shirt-­blouses,                                   
knitted or crocheted according to the article in Examine China. The duty rate varies                                         
according to commodity;; for example, the rate for men’s or boys’ shirts, knitted or                                         
crocheted items is 19.7%. Furthermore, these tax system and regulations could                                
significantly change in the future. However, if UNIQLO produces either in the US or in                                            
Mexico, the company can enjoy advantages that NAFTA brings to the company and                                      
minimize the risk of changeable tax systems and regulations controlled by other                                   
13  
 
governments . This is because NAFTA seems to be by far more stable than tax system                                               
and regulations in China, being based on mutual agreements among the US, Canada                                      
and  Mexico.  
  
Political, Exchange rate and demand risk
In terms of political risk, it would be a good idea that UNIQLO starts to produce                                               
outside Asia to reduce heavy manufacturing dependence on Asia. Even if there is a                                         
political tension or crisis in Asia, the company will be highly likely to be able to continue                                                  
producing  if  the  company  has    manufacturing  facility  in  North  America.  
As for exchange rate, US dollar is more preferable than Mexican peso because                                      
USD has fluctuated less than Mexican peso has for the last 10 years. As of 2015, US                                                  
dollar has experienced 8% increase against Japanese yen since 2005, whereas                                
Mexican peso has devalued 22% against Japanese yen. As this shows, US dollar is                                         
more  stable.  
Regarding the demand and market for clothing in general, it will increase rather                                      
than shrink nor be a problem with UNIQLO as Exhibit 9 shows. First, the population in                                               
the US is still growing and there is potential for further growth. Secondly, unlike H&M                                            
and Zara, UNIQLO focuses more on basic clothing items with exceptionally high quality                                      
such as down jacket, jeans and underwear rather than fashion-­oriented items.                                
Therefore, the change of fashion trend will not affect UNIQLO products demand as                                      
much  as  it  will  other  competitors’  demand.    
  
Phase Ⅲ: Desirable Sites (Bilguun)
  
Potential sites
To choose favorable sites to open manufacturing factories, which support the                                
U.S. retail business of UNIQLO, proximity to U.S borders, lower labor cost and suitable                                         
14  
 
hard and soft infrastructures are necessary. In order to lower the transportation cost and                                         
to  achieve  effective  response  time,  the  factories  should  be  located  in  proximity  to  U.S.  
  
Regarding this situation, we have chosen Mexico as one of our suitable sites to                                         
expand UNIQLO’s factories in terms of its global expansion plan. Especially, the                                   
northern parts of Mexico where is demographically closer to U.S. would be the best                                         
choice.  
  
As our desirable sites in Mexico, the states of Tamaulipas, Coahuila, Chihuahua,                                   
and  Baja  Califórnia  where  all  are  located  in  the  north  of  Mexico.  
  
Outsourcing to Mexico is becoming more attractive compared to other popular                                
outsourcing countries such as China from the perspective of U.S due to its closer                                         
proximity,  democratic  government,  and  stronger  relations  between  the  two  countries.     
  
Infrastructure conditions in Mexico have been attractive enough for the                             
manufacturers and shippers who are setting Mexico as a production center, market, and                                      
logistics channel to the rest of North America. Considering those of infrastructure                                   
condition, the northern parts of Mexico is potentially favorable with establishing cross                                   
border  supply  chain  network  with  U.S.  
    
Transportation services
In terms of logistics view of supply chain between U.S. and Mexico, land                                      
transportation  is  the  most  major  option  regarding  the  cost  efficiency.  
  
In Mexico, the road network is the most common used infrastructure which is                                      
composed of 370,000 km of toll roads, in which integrated with freeways, highways,                                      
roads and trails that allow the accessibility to almost all locations in Mexico. Mexico                                         
contains three types of highway system;; federal highways, state highways, and rural                                   
15  
 
roads. Under there, the federal highway are that connect with other roads from adjacent                                         
countries. There are four major highway routes that across the U.S. borders, and they                                         
are located in our selected states. These highways have become wider and shorter in                                         
time,  so  that  it  makes  shippers  drive  safer  and  more  efficient.    
  
Exhibit  3:  Mexico’s  National  Highway  Network  as  of  2013  
  
The railway transportation system in Mexico consists of 26,727 km of railways.                                   
The freight railway system is owned by the national government and operated by                                      
several independent carriers. Currently, 15% of both domestic and international freight                                
transit is operated with rail carriers. However, there are more potential exists that we                                         
can  expect.  
  
In Mexico, there are two major freight railroads operators: Ferromex (FXE) and                                   
Kansas City Southern de México (KCSM). In addition, railways links in freight train with                                         
adjacent country U.S. matches its railway system in Mexico as they have same                                      
standard  gauge  1,435mm  (4  ft  8  1⁄∕2  in).  
16  
 
  
According to Bureau of Transportation Statistics from United States Department                             
of Transportation, the total number of incoming truck or rail in 2013 is 5,031,783 with                                            
4,041,207  in  top  5  gateways  and  837,326  with  827,632  in  top  5  gateways  respectively.    
  
Table  4:  Figures  of  Incoming  Containers  Through  Border  Cities  (as  of  2013)  
  
  
Utilities
Water supply in Mexico has gradually improved for decades. According to the                                   
World Bank, percentage of population with access to water is 94.9% in 2012, which are                                            
better  rates  than  China  91.9%  and  India  92.6%.  
According to the World Bank, Mexico’s percentage of population with access to                                   
electricity was 99.2% in 2010, which is relatively higher value compared to the world                                         
standard.  
  
Community receptivity to business and industry
As a manufacturing factory, response time should be shortened so that                                
warehouses should be located in proximity of these factories. In Mexico, there are                                      
adequate numbers of Mexico-­based sophisticated warehousing facilities across the                          
counties. Thus, new manufacturing factories of UNIQLO can run the supply chain                                   
without  struggling.  
  
17  
 
The number of industrial parks in Tamaulipas, Coahuila, Chihuahua, and Baja                                
California are relatively high. Relatively, as the industry-­oriented area, there are                                
numbers  of  warehousing  facilities  in  the  states  located  in  northern  parts  of  Mexico.    
  
Exhibit  4:  Distribution  of  Industrial  Parks  in  Mexico(as  of  2013)  
  
  
Workforce  
According to UN Human Development Report and Individual Statistics                          
Departments, Mexico marked 93.4% in total (93.7% in male and 93.1% in female) of                                         
literacy rates for all people aged 15 and over. Secondary school enrollment rate was                                         
86%  in  2012,  which  we  can  expect  to  hire  enough  numbers  of  educated  employees.  
  
According to the latest data of World Bank, Mexico’s estimated total population is                                      
122.3 million in 2013. Among these, total workforce is 53,895,633 people, which are 11​th
                                         
18  
 
largest number in the world. Regarding this favorable amount of workforce with lower                                      
labor  cost,  Mexico  is  suitable  place  to  establish  factories.  
  
Phase Ⅳ: Location Choices (Lúcia)
Facility location
Currently, 90% of UNIQLO factories located in China and the remain 10% Asian                                      
countries Vietnam, Bangladesh, Cambodia, Indonesia, Thailand, Philippines,                    
Singapore, Sri Lanka and India. Because all these factories are contractor based,                                   
UNIQLO sends 170 of its own people to monitor and provide guidance to these factories                                            
with regard to manufacturing quality, safety, trueness to the design, and manufacturing                                   
volume. In addition, UNIQLO ​sends a team of specialists called ​takumis​, each with 30                                         
years or more experience in Japan’s textile industry, to these factories to transfer                                      
know-­how​.  
Even with all manufacturing facilities located in Asia, UNIQLO have received a                                   
far greater response from American customers, by booming aggressively the demand                                
for  its  products.  
To respond to increasing demand, UNIQLO U.S. has been aggressively opening                                
new stores across the United States​, expanding its presence from New York, to New                                         
Jersey and Connecticut, Boston, Philadelphia, and San Francisco and Los Angeles on                                   
the West Coast, bringing the network to 25 stores at the end of August 2014.​Going                                            
forward, the company intends to build an initial network of 100 stores by steadily                                         
opening  20  to  30  stores  annually.  
  
Exhibit 5 ​below shows increasing net sales. Moreover, as UNIQLO’s sales                                
network has become global, it has worked to expand its production operations to other                                         
locations. Looking to the future, UNIQLO would be working to reduce the risk of                                         
over-­concentrating  production  in  China  as  well  as  the  cost  of  production.  
19  
 
  
Exhibit  5:  Historical  Perspective  of  UNIQLO’s  Net  Sales  
  
While the demand for UNIQLO products in United States tends to increase, the                                      
company faces poor inventory management and time to response. In order to improve                                      
inventory management, responsiveness and keep cost effectiveness production,                       
UNIQLO should establish a factory closed to United States, where raw materials are                                      
available, labor cost is low and communication infrastructure and transportation are                                
favorable.  
Chihuahua is located in ​Northwestern Mexico and is bordered by the states of                                      
Sonora to the west, ​Sinaloa to the southwest, ​Durango to the south, and Coahuila to the                                               
east. To the north and northeast, it has a long line with the ​U.S.–Mexico border adjacent                                               
to  the  ​U.S.  states​  of  ​New  Mexico​  and​  Texas​.  It  is  the  largest  state  in  Mexico  ​by  area​.  
  
One of the reasons why UNIQLO should establish a factory in Chihuahua City is                                         
its proximity to the United States. Without paying the higher costs needed to                                      
manufacture in the United States, the Northern state of Chihuahua represents an                                   
attractive option. Additionally, Chihuahua is a major cotton producer in Mexico, and the                                      
city has large experience in diverse manufacturing industry. Additionally to easy access                                   
to raw material, low labor cost, density population and favorable communication                                
infrastructure  are  the  supporting  key  drivers.  
  
20  
 
UNIQLO uniqueness is ​product innovation. The factory to be established in                                
Chihuahua would be located close to its New York R&D and another to be opened in                                               
Los Angeles. The R&D staff from Los Angeles would be responsible for quality and                                         
production control, maintain close contact between the partner factories in ​Chihuahua                                
and to monitor progress of production as well as identify problems. Similar procedure                                      
has  been  followed  in  factories  located  in  Asia.  
  
Raw Materials
UNIQLO is able to offer reasonably priced garments made with luxury materials                                   
such as cashmere, Supima cotton, merino wool and premium down. Originally, those                                   
materials, especially cashmere, are expected to be expensive, but UNIQLO is able to                                      
negotiate directly with global materials manufacturers and secure mass-­volume orders                             
at  low  cost.  
  
Adding manufacturing capacity in ​Chihuahua​, it gives advantage for UNIQLO not                                
only in point of view of transportation cost to end customers but also in terms of easily                                                  
access to raw materials. All materials needed to produce UNIQLO clothes can be                                      
supplied  internally  in  Mexico  and  from  Latin  America  at  a  relatively  low  cost.  
  
Supima cotton (Mexico and Latin America)
Organic cotton production in Latin America began in Peru in the 1980’s and has                                         
since grown to include: Argentina, Brazil, Nicaragua, Paraguay and Peru. In this region,                                      
farmers are keenly concerned with ensuring their food security. Small farmers are                                   
particularly vulnerable to low prices and the global trading environment for both                                   
conventional  and  organic  cotton.  
  
Inside of Mexico, cotton is most important commercial crop, second in value after                                      
corn. Six districts in the northern borders states, Mexicali, Juarez, Conchos, Matamoras,                                   
21  
 
Don Martin and Laguna account for 90% of the total production, the remainder is widely                                            
scattered  through  a  dozen  states.  
  
Exhibit 6 illustrates that the major cotton producers are concentrated in the                                   
northern part of the country and Chihuahua, the leading producer of cotton with 58.7​%​,                                         
followed by Baja California with 20.3​%​, ​Coahuil​a with 12.9​%, Sonora 4.8​%​, ​Durang​o                                   
with  2.3​%​  and  Tamaulipas  with  1.0​%​.  
  
Exhibit  6:  Cotton  Producing  States  as  per  Government  Report  (2010)  
  
Cashmere and Merino wool
Mexico is known as one of major international player of cashmere and wool                                      
production. Located in Mexico’s capital city, Santiago Textil has focused on                                
manufacturing cashmere and wool used to tailor men’s suits, for over 100 years.                                      
Santiago Textil’s competitive advantage lies in its cost efficiency, its innovation, its                                   
improvement of product quality and, above all, its long process of adaptation to meet its                                            
customer's needs. The company has diversified its range of textiles to meet the needs                                         
of the fashion markets. Santiago Textil has explored various other areas: ladies’                                   
fashion, uniforms, felts for billiards tables and casinos, bedspreads, blankets and                                
upholsteries,  among  others.  
22  
 
  
With easy access to raw materials at relatively low prices, UNIQLO might                                   
maintain or reduce the production cost, comparing to China. Once cotton is available in                                         
some Latin American countries, UNIQLO can easily negotiate the cotton acquisition                                
price  with  Mexican  producers  and  thus  lowering  the  production  cost.    
  
Additional to raw material access, Mexican manufacturing has a significant                             
advantage in energy costs. Natural gas prices in Mexico are tied to those of the U.S.,                                               
which are exceptionally low because of a glut of supply on the market. China pays from                                               
50 percent to 170 percent more for industrial natural gas. Mexico also has an edge over                                               
China  in  electricity  costs,  although  power  isn’t  as  cheap  in  Mexico  as  in  the  U.S.  
  
  
Exhibit  7:  Mexican  Manufacturing  Labor  Force  Illustration  
  
UNIQLO production process is high labor intensive. Mexico is beginning to beat                                   
China in low labor manufacturing cost. Manufacturer wages, adjusted for Mexico’s                                
superior worker productivity, are likely to be 30 percent lower than in China by 2015.                                            
China’s wages have soared. They were about one-­quarter as high as Mexico’s in 2000                                         
but are catching up rapidly and tended to be slightly higher during 2015. Also labor                                            
productivity remains higher in Mexico, even though the gap is narrowing. The crossover                                      
point was 2012, when unit labor costs in China (i.e., wages adjusted for productivity)                                         
23  
 
grew to equal those in Mexico. By the end of 2015, Mexico will be around 29 percent                                                  
less  expensive.  
During times of global financial downturn, companies look to find ways to reduce                                      
costs without sacrificing the quality of their goods. This has proven to be a real                                            
advantage for areas like Chihuahua, where the average cost of manufacturing labor in                                      
the region is around $6 dollars an hour. UNIQLO can take advantage of this low labor                                               
cost.  
  
Logistic factors
  
UNIQLO warehouse in US and outbound logistics cost, from UNIQLO warehouse                                
in US to stores, would reduce. ​Currently, products are shipped to UNIQLO's                                   
warehouses in Japan from the partner factories overseas. UNIQLO uses a third-­party                                   
transportation service provider to ship merchandise from the warehouses to UNIQLO                                
warehouse  in  US  and  finally  to  the  stores  stores  in  USA.  
  
Since there is a significant increasing demand in US market and availability of                                      
raw materials in Latin America, it may be better to locate manufacturing facilities closed                                         
to North American customers. So, the inbound logistics cost (from manufacturer in                                   
Mexico to UNIQLO warehouse in US) and outbound logistics cost (from UNIQLO                                   
warehouse  in  US  to  stores)  would  reduce.     
  
Due to favorable geographical location close to US, UNIQLO can use tracks to                                      
transport merchandise to central warehouse in US. The transportation cost might be                                   
relatively high comparing to shipment from Japan to US, when UNIQLO set contract                                      
with  manufactures  in  China  and  other  Asian  countries.  
  
  
24  
 
Exhibit  8:  Design  of  Proposed  Supply  Chain  for  UNIQLO  International  US  
  
Briefly, the current distribution network used by UNIQLO when manufacturers are                                
located in Asia might change and the great difference is that the company will not need                                               
to  ship  merchandise  from  Japan  to  US.  
    
Table  5:  Merits  and  Demerits  of  Manufacturing  Locations  
  
25  
 
Mexico has more free-­trade agreements than any other country. The North                                
American Free Trade Agreement gives UNIQLO access to U.S., as well as to Canada.                                         
Additionally, Mexico has free-­trade agreements covering 44 countries. These                          
contributed to low transport cost, comparing to current chain. The trade agreements can                                      
also contribute to quickly expansion of UNIQLO brand to some Latin American                                   
countries,  with  strong  purchasing  power,  such  as  Brazil.  
Appendices
  
  
Exhibit  1:  Fast  Retailing  SAP  Business  Model  
26  
 
Table  1:  Fast  Retailing  Consolidated  Performance  (FY2010  -­  FY2014)  
  
  
  
  
Table  2:  Fast  Retailing  Business  Segment  Performance  (FY2010  -­  FY2014)  
  
27  
 
Table  3:  UNIQLO  International  Stores  Opening  (FY2010  -­  FY2014)  
  
  
  
  
Exhibit  2:  Comparison  of  Top  25  Export  Economies  (as  of  2014)  
  
  
  
  
28  
 
  
Exhibit  9  :  Annual  sales  of  Clothing  and  clothing  access  in  the  US  
(2013  Annual  Retail  Trade  Report,  United  Census  Bureau)  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
29  
 
References
● http://www.fastretailing.com/eng/ir/library/pdf/ar2012_en_n.pdf  
● http://www.fastretailing.com/eng/ir/library/pdf/ar2014_en.pdf  
● http://www.fastretailing.com/eng/ir/library/pdf/20150108_results_en.pdf  
● http://www.fastretailing.com/eng/ir/library/pdf/20141009_yanai_en.pdf  
● http://www.fastretailing.com/eng/ir/library/pdf/20140410_results_en.pdf  
● http://www.fastretailing.com/eng/ir/library/pdf/20110407_yanai_en.pdf#page=001  
● http://www.myaccountingcourse.com/financial-­ratios/profit-­margin-­ratio  
● http://www.myaccountingcourse.com/financial-­ratios/cash-­conversion-­cycle  
● http://www.investopedia.com/features/industryhandbook/retail.asp  
● http://www.investopedia.com/terms/r/rona.asp  
● http://www.jstor.org/stable/141530?seq=2#page_scan_tab_contents  
● http://www.fastretailing.com/eng/group/strategy/tactics.html  
● http://juniqlo.blogspot.jp/p/chapter-­2-­product-­profile.html  
● http://www.statista.com/statistics/263055/cotton-­production-­worldwide-­by-­top-­cou
ntries/  
● http://ecodb.net/exchange/mxn_jpy.html  
● http://ecodb.net/exchange/usd_jpy.html  
● https://www.examinechina.com/blog/us-­duty-­rate-­for-­clothes-­imported-­from-­china/  
● http://www.pwc.com/es_MX/mx/knowledge-­center/archivo/2014-­09-­transportation-­
and-­logistics.pdf  
● https://en.wikipedia.org/wiki/Rail_transport_in_Mexico  
● http://www.rita.dot.gov/bts/sites/rita.dot.gov.bts/files/publications/national_transp
ortation_statistics/html/table_01_54.html  
● http://danielsethics.mgt.unm.edu/pdf/china-­vs-­mexico-­di.pdf  
● http://www.inboundlogistics.com/cms/article/mexico-­paves-­the-­road-­to-­properity/  
● http://www.worldbank.org/  
● https://www.bcgperspectives.com/content/articles/lean_manufacturing_globalizati
on_shifting_economics_global_manufacturing/  
30  

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Supply Chain Network of Fast Retailing Co.(UNIQLO)

  • 1.   Supply  Chain  Management  Final  report       The  Case  Analysis  of   Fast  Retailing  Co,  Ltd.  (UNIQLO)       Group  3   2B3011  Garcia  Mendoza,  Jose  Manuel   2B4003  Adachi,  Hiromitsu   2B4040  Patumma  Peankit     2B4047  Senwayo,  Lucia  Veronica  Denis   2B4054  Win  Thuzar  Than   2B4203  Chuluunbaatar,  Bilguun       1  
  • 2.     Phase  Ⅰ:  Supply  Chain  Strategy  (Jose  &  Win)   Company  Overview  (Jose)   Fast  Retailing’s  Competitive  Strategies  (Corporate  Level)   Fast  Retailing’s  Current  Financial  Situation  and  Related  Problems   Competitive  Strategies  (Business  Level)  (Win)   Branding  Strategy   Phase  Ⅱ:  Regional  Facility  Configuration  (Patumma  &  Hiromitsu)   Regional  demand  (Patumma)   Production  Technologies  (Hiromitsu)   Aggregate  factor  and  logistic  costs   Tariffs  and  tax  incentives   Political,  Exchange  rate  and  demand  risk   Phase  Ⅲ:  Desirable  Sites  (Bilguun)   Potential  sites   Transportation  services   Utilities   Community  receptivity  to  business  and  industry   Phase  Ⅳ:  Location  Choices  (Lúcia)   Facility  location   Raw  Materials   Supima  cotton  (Mexico  and  Latin  America)   Cashmere  and  Merino  wool   Logistic  factors   Appendices         2  
  • 3.   Phase Ⅰ: Supply Chain Strategy (Jose & Win) Company Overview (Jose) Background of Fast Retailing Since its establishment in May of 1963, Fast Retailing has grown to become a                             truly global company which takes pride in its culture, brands, and network. Fast                           Retailing’s line of business resembles that of a “Holding” Company, by controlling and                           managing the overall group activities as its main owner. Since its inception in the early                               1960’s until 1999, Fast Retailing was consolidating its position in the Japanese market                           through organic growth by building a chain of suburban roadside stores and later by                             urban stores opening. However during the 2000’s and until the present day, Fast                           Retailing’s expansion policy has become more aggressive and international oriented, by                       entering the Chinese, European, and American market through means of new-­store                       openings and acquisition of brands to increase its brand portfolio. As of 2014, Fast                             Retailing  owns  and  manages  the  following  brands:   ● UNIQLO   ● GU   ● Theory   ● Comptoir  des  Cotonniers   ● Princesse  tam.tam   ● J  Brand   ​Fast retailing is divided into three business units for a better performance                         managing and tracking. Those three divisions are UNIQLO Japan, UNIQLO                     International, and Global Brands (which comprises all of speciality stores of                       non-­UNIQLO branded items). Since 2010, Fast Retailing has been increasingly                     concentrated in expanding its market reach and profits of the UNIQLO International                         3  
  • 4.   division, while consolidating its position with UNIQLO Japan, and rationalizing its                       extensive  Global  Brands  division.   This report will focus on the UNIQLO International division, more in specific its                           UNIQLO  US  expansion  campaign.     Fast Retailing’s Competitive Strategies (Corporate Level) SAP Supply Chain Strategy and Business Model: Fast Retailing is considered as a Specialty-­store of Private-­label Apparel (SPA),                       therefore, and as a holding company, they implement a high degree of control                           throughout their estire clothes-­making process ​(Exhibit 1)​. Fast Retailing’s control on its                         supply chain extends from design to manufacturing, all the way to the retail. Through                             this strategy, Fast Retailing has been able to achieve “low costs” on its final product and                                 a high degree of flexibility to meet fashion trends. The SPA model also incorporates the                               procurement of raw materials, production planning, development and manufacturing, as                     well distribution and inventory management. As well, Fast Retailing has created R&D                         centers (currently located in Tokyo, New York, and Shanghai) in order to reduce lead                             times of product design and development, localize fashion trends, assure quality and                         pricing of raw materials, and reduce lead times (specifically with distribution centers and                           manufacturers).     Fast Retailing has announced its intention for the short-­term future to open new                           R&D centers and full-­fledged product development facilities in Paris, London, and Los                         Angeles. It is worth mentioning that Fast Retailing is currently shifting its “overseas                           management control” of its retail stores to “local management”. The rationale behind                         this change is in order to allow the end-­point of its supply chain to be more responsive                                   to local needs in terms of product-­availability, inventory management, and                     end-­customer  satisfaction.     4  
  • 5.   Lastly, from several public documents we came to understand that Fast Retailing                         (as  a  group)  has  the  following  capabilities:   ● ease  of  access  to  financial  resources   ● store  operations  know-­how   ● production  management  and  planning   ● low cost production systems (owned and outsourced with production                   partners)   ○ Owned production bases: Japan, China, Vietnam, Bangladesh,               Cambodia, Indonesia, Thailand, The Philippines, Singapore, Sri               Lanka,  and  India.   M&A Strategy: Regarding Fast Retailing’s M&A strategy, the company is currently engaged in                       active acquisition of brands that demonstrate “potential for global development”,                     specifically brand development in the US, Europe, SEA, and South Korea (brands like                           Theory, Comptoir des Cotonniers, Princesse tam.tam, and J Brand). The company                       seeks to become a top-­tier global competitor in the apparel manufacturing and retailing                           industry.     Expansion Strategy: ● Brand development in US, Europe, SEA, and Oceania through the opening of                         global  flagship  stores   ○ priority  is  to  expand  and  establish  UNIQLO  to  the  US  market   ○ turn UNIQLO US profitable by developing its network to support the                       opening  of  100-­stores  per  year  on  the  East  and  West  Coast   ● Creation of global headquarters that allow the establishment of locally-­managed                     stores  and  networks,  reducing  operational  costs   5  
  • 6.   ○ create design HQ in NY, E-­Commerce HQ in San Francisco, HQ in Paris                           and  London   ○ establish strong global R&D centers in NY, Paris, and London that allow                         for  strategic  and  local  collaboration  with  business  partners   ● Build  top-­class  global  supply  chain   ○ strategically-­locate  factory  networks,  distribution  centers,  and  retail  stores   ○ allow the creation of real and virtual market capabilities (top-­class global                       direct  sales  business)   Fast Retailing’s Current Financial Situation and Related Problems Fast Retailing Consolidated Analysis: After conducting a quick financial analysis of Fast Retailing Consolidated                     operations from FY 2010 to FY 2014 ​(Table 1)​, we came to understand that despite                               showing profitability growth in terms of Net Sales (11.16%), Working Capital (23.97%),                         and Net Income (4.84%) Fast Retailing exhibits some fundamental problems in its                         current operational strategy, namely in how it utilizes its assets and how it manages its                               supply chain. These problems are reflected in the decrease of its ROE from FY2010 at                               21.24%  to  FY2014  12.5%  (negative  growth  of  10.26%).   Regarding the asset utilization efficiency of Fast Retailing, it was observed that                         its low Asset Turnover ratio had a negative growth of 2.51% (1.61 to 1.41), however this                                 ratio includes accounts receivables, inventory, and depreciation. By excluding such                     accounts and only focusing on the efficiency of the net PPE utilization, we were able to                                 observe a relatively high and consistent Fixed Asset Turnover ratio (5.04 to 5.35) which                             exhibit growth of 1.21%. These two ratios suggest that Fast Retailing manufacturing                         capabilities are seemingly efficient. However its RONA (Return on Net Assets)                       displayed a negative growth of 10.64% (from 20.2% to 11.15%);; this suggests that Fast                             Retailing has serious operational inefficiencies that harm its ability to create long-­term                         6  
  • 7.   value and that they might be rooted in its Fixed Assets accounts (excluding PPE and                               Net  Working  Capital).   Regarding its supply chain strategy effectiveness, it was observed from a Cash                         Conversion Analysis that the Days of Inventory Outstanding component, which                     measures current inventory levels and how long it will takes to sell, showed a 8.58%                               growth rate (from 68.9 days to 103.9 days) suggesting that the company is “piling-­up”                             too much inventory as they expand (inventory management inefficiencies). The Days                       Payable Outstanding component, which measures how much a company owes its                       current vendors for inventory and when the company will pay off its debt, showed a                               growth rate of 6.55% (from 24.9 days to 34.2 days) suggesting Fast Retailing inability to                               pay off its debt to suppliers in short periods of time and suggesting as well the                                 postponement  of  such  payments.     In overall, Fast Retailing with its current aggressive expansion policy is creating                         operational issues in its supply chain that are reflected in its ability to timely convert its                                 investment in inventory, assets, and other resource into cash inputs (Cash Conversion                         Cycle)  from  50.9  days  in  2010  to  80.0  days  in  2014  (growth  rate  of  9.47%).     Business Segments Analysis: After conducting a quick financial analysis (Table 2) of Fast Retailing three                         Divisions (from FY 2010 to FY 2014), we came to understand that it's most fast growing                                 business is UNIQLO International by displaying a 36.0% y/y growth rate in its number of                               stores (136 to 633 stores). Net Sales yearly growth of 41.58% contributing to 30% of the                                 Consolidated Sales (with and expected growth of 40%). UNIQLO International showed                       a fairly stable EBITDA margin (reflects core operating profitability after removing effects                         of depreciation and amortization) despite its 1.65% negative growth rate suggesting the                         existence  of  operational  problems  (assets  utilization,  management  overheads,  etc.).   7  
  • 8.   By taking a closer look at the opening of new retail stores of UNIQLO                             International among its different locations ​(Table 3)​, we were able to determine that The                             Philippines (92.0% growth), US (90.4%), Malaysia (80.0%), and Thailand (71.0%)                     exhibit the fastest growth rates. Suggesting these locations as future targets of Fast                           Retailing  M&A  and  expansion  policies.   For this report we will focus on developing a supply chain strategy for the                             growing  business  of  UNIQLO  International  at  the  US  location.     Competitive Strategies (Business Level) (Win)   UNIQLO is a Japanese causal wear manufacturer and retailer under a division of                           Fast Retailing Co.Ltd and providing customers with high quality, fashionable, affordable                       and  comfortable  lifewear,every  day  clothes,  and  becoming  a  truly  global  company.   UNIQLO’s Strengths Seeking the world’s best materials – UNIQLO is offering fashionable clothing                       made by luxury materials with reasonable prices because they can directly negotiate                         with  global  materials  manufacturers  and  secure  mass-­volume  orders  with  low  costs.   Creating new markets with new materials – ​Another unique factor is the ability                           of creating new products by using new functional materials to provide fresh value and                             affordable price to our customers. As an example, they developed HEATTECH items                         with  Toray  industries  and  received  acceptance  from  customers.     Unique Clothing and Focusing on Fast Fashion – ​UNIQLO differentiates itself                       from other companies by developing well-­designed unique products and closely focus                       on world’s fast fashion and quickly make adjustments to production to reflect the latest                             sales  trends.     8  
  • 9.   Control over the products – ​Under control, we would like to describe with two                             facts;; Quality and Production Control and Inventory Control. UNIQLO always                     emphasizes its product quality with skillful employees and visits partner factories every                         week to check the production status and resolve the issues. Moreover, customer’s                         concerned quality issues are valued and conducted improvement by quickly                     communicating  with  responsible  production  departments.   For the inventory control, they maintain optimum level of inventory by                       monitoring sales and stock on a weekly basis and dispatching necessary inventory and                           new  products  to  fulfill  orders.     Effective Marketing – ​UNIQLO conducts seasonal promotion campaigns for the                     core products such as fleece, Ultra Light Down, Airism and HEATTECH by advertising                           its products’ unique qualities and features on TV and in other media. At the end of each                                   season, there are the timing of markdowns and limited period sales (typically 20-­30% off                             the  regular  price)  to  ensure  that  inventory  sells  out.     Widespread Stores in Japan and outside Japan -­ There are 846 stores (direct                           run stores-­ 816 and franchise stores-­30) in Japan by May 31, 2015 and 633 stores                               outside Japan including 374 in Greater China (Mainland, Hong Kong, Taiwan), 133 in                           South Korea, 80 in Southeast Asia and Oceania. They have enjoyed rapid expansion in                             Asia and are developing a full fledged store network in US. They are expanding in                               E-­Commerce by offering Online sales in Japan and also in Greater China, South Korea                             and  US.   Their Customer Center received more than 100,000 comments and requests annually                       and act on them with appropriate departments to improve products, stores and                         services.       9  
  • 10.   Branding Strategy   All employees are encouraged by Group CEO to embrace Fast Retailing’s                       Japanese qualities as integrity, heartfelt consideration of customer needs and a                       commitment to superior quality and services. Actually, UNIQLO is offering simple,                       well-­designed  clothes  to  be  affordable  and  accessible  to  everyone.   To be recognized, it conducts Wheelchair Tennis Tour and supports players with                         high quality tennis wear and also sponsors sporting events worldwide. It also fulfills                           responsibilities  to  society  and  it  can  make  UNIQLO  to  be  well-­known  and  successful.       Product Portfolio   UNIQLO’s basic merchandising concept is to offer clothes that can be worn by                           anyone,  anywhere,  anytime  and  they  perform  as  their  slogan  “  Made  for  All”.     The significant and main products are classified as UT collection, UJ collection                         and Fleece collection for both genders. There are many different T-­shirts with various                           colors and designs in UT collection, different color and style jeans in UJ collection and                               wide  ranges  of  colors  and  designs  with  rich  patterns  jackets  under  Fleece  collection.       Competitive Situation   The group engages in intense competition with other companies in the same                         industry both in Japan and in other markets. In Japan, main competitors of UNIQLO are                               H&M, Zara and GAP and their customers are always discriminating about products,                         prices  and  services.   10  
  • 11.   Phase Ⅱ: Regional Facility Configuration (Patumma & Hiromitsu) Regional demand (Patumma) Background of UNIQLO in US In 2005, the company launches in the United States opening 3 stores in New                             Jersey shopping malls. In 2006, the company was forced to rebrand their American                           stores  due  to  dwindling  sales.   Through communication with employees and customers, mid-­management               discovered that the low sales were due to the unpopularity of the loose fitting apparel.                               Typically at the time, apparel brands like The Gap and Banana Republic catered to a                               universal fit, “with a looser, relaxed-­in-­the-­middle fit”. UNIQLO decided to experiment by                         introducing  slimmer  Japanese  sizes.  As  a  result,  brand  equity  and  location  sales  rose.     The company is not usually concerned with to change their brand line for fads or                               short-­term trends, but the skinnier and slimmer fits’ demand in apparel has now become                             a new universal fashion norm. UNIQLO’s timeless, functional apparel, with its                       combination of superior quality and low prices, has proven recession proof on two major                             occasions. During the decade long recession in Japan throughout the 1990s, UNIQLO                         succeeded in dominating the market as the go to apparel store for price sensitive                             shoppers. During 2009 global recession , their profits rise 17%. Up to now, UNIQLO has                               1400  stores  worldwide  and  40  stores  in  the  United  States.   Positioning In the United States, stores are located currently in high traffic urban areas and                               major shopping malls in the core of large cities. UNIQLO often positions their flagship                             locations nearby competing flagship clothing stores. For flagship stores, UNIQLO is able                         to gain brand exposure, and showcase their low price, high quality apparel among the                             other  top  clothing  retailers  around  the  world.   11  
  • 12.     Expanding UNIQLO's Presence in US Markets At the end of August 2014, UNIQLO is now focusing on another promising                           location for future expansion: the United States.They have now reached a point where                           they can begin building a genuine store network in the United States. They aim to                               expand our store network in the United States to 100 stores over the next few years by                                   opening  between  20  and  30  new  stores  each  year.     Production Technologies (Hiromitsu) It  is  assumed  that  UNIQLO  manufactures  clothing  mostly  in  China.  However,  it   can  be  argued  that  North  America,  either  the  US  or  Mexico,  will  be  more  preferable  to   manufacture  rather  than  China  in  terms  of  several  aspects  discussed  further  hereinafter   given  the  company’s  expanding  strategy  in  the  US  market.     As discussed earlier, UNIQLO’s strategy is to enjoy economies of scale by                         producing a narrow variety of exceptionally high quality basic items such as                         “HEATTECH”, “Airism”, extra fine cotton T-­shirts. Because UNIQLO’s strong partner,                     Toray Japanese chemical manufacturer, produces chemical raw material for Heattech                     and Airism, the company itself does not require special technology. Therefore, the                         production method is labor intensive rather than depending on high-­tech equipment and                         technologies. Now that labor cost and other manufacturing cost in China have been                           dramatically increasing, the Boston Consulting Group points out that China has lost a                           competitive advantage of cheap labor cost as the world’s factory ​(Exhibit 2). ​All things                             considered, it would not be uneconomical for UNIQLO to open a manufacture in North                             America.       12  
  • 13.   Aggregate factor and logistic costs   Compared to current distribution most likely from China, the US and Mexico are                           more promising as a manufacturing location for several reasons. Because of its                         closeness to US market, transportation cost from factories either in the US or Mexico to                               warehouses in the US will be significantly lower than that incurred from China to the US.                                 Moreover, it will contribute to being more responsive to the demand in the market                             compared to current distribution from China. For instance, UNIQLO can adjust                       production according to the actual demand. In addition, this can reduce excess                         inventory that UNIQLO is facing now as well as inventory cost. According to                           Chinaimportal website, it takes roughly one month to deliver products from China to the                             US. This means manufactures need to produce at least 1-­2 months before UNIQLO                           stores in the US start to sell them. Therefore, there is a big time lag between production                                   and sales. This time lag has a negative impact on the company’s cash flow. As for raw                                   material, taking cotton as an example, the US is the 3rd biggest cotton supplier and                               Brazil is the 5​th biggest in the world according to the The Statistic Portal. Consequently,                               the shipping cost will be inexpensive if UNIQLO can find a good supplier at a                               reasonable price either in the US or Brazil rather than buying from Asian countries such                               as  China,  and  India.     Tariffs and tax incentives Suppose current products sold in the US are made in China, and that the US                               government imposes 15.9% tariff on women’s or girl’s blouses, shirts and shirt-­blouses,                         knitted or crocheted according to the article in Examine China. The duty rate varies                             according to commodity;; for example, the rate for men’s or boys’ shirts, knitted or                             crocheted items is 19.7%. Furthermore, these tax system and regulations could                       significantly change in the future. However, if UNIQLO produces either in the US or in                               Mexico, the company can enjoy advantages that NAFTA brings to the company and                           minimize the risk of changeable tax systems and regulations controlled by other                         13  
  • 14.   governments . This is because NAFTA seems to be by far more stable than tax system                                 and regulations in China, being based on mutual agreements among the US, Canada                           and  Mexico.     Political, Exchange rate and demand risk In terms of political risk, it would be a good idea that UNIQLO starts to produce                                 outside Asia to reduce heavy manufacturing dependence on Asia. Even if there is a                             political tension or crisis in Asia, the company will be highly likely to be able to continue                                   producing  if  the  company  has    manufacturing  facility  in  North  America.   As for exchange rate, US dollar is more preferable than Mexican peso because                           USD has fluctuated less than Mexican peso has for the last 10 years. As of 2015, US                                   dollar has experienced 8% increase against Japanese yen since 2005, whereas                       Mexican peso has devalued 22% against Japanese yen. As this shows, US dollar is                             more  stable.   Regarding the demand and market for clothing in general, it will increase rather                           than shrink nor be a problem with UNIQLO as Exhibit 9 shows. First, the population in                                 the US is still growing and there is potential for further growth. Secondly, unlike H&M                               and Zara, UNIQLO focuses more on basic clothing items with exceptionally high quality                           such as down jacket, jeans and underwear rather than fashion-­oriented items.                       Therefore, the change of fashion trend will not affect UNIQLO products demand as                           much  as  it  will  other  competitors’  demand.       Phase Ⅲ: Desirable Sites (Bilguun)   Potential sites To choose favorable sites to open manufacturing factories, which support the                       U.S. retail business of UNIQLO, proximity to U.S borders, lower labor cost and suitable                             14  
  • 15.   hard and soft infrastructures are necessary. In order to lower the transportation cost and                             to  achieve  effective  response  time,  the  factories  should  be  located  in  proximity  to  U.S.     Regarding this situation, we have chosen Mexico as one of our suitable sites to                             expand UNIQLO’s factories in terms of its global expansion plan. Especially, the                         northern parts of Mexico where is demographically closer to U.S. would be the best                             choice.     As our desirable sites in Mexico, the states of Tamaulipas, Coahuila, Chihuahua,                         and  Baja  Califórnia  where  all  are  located  in  the  north  of  Mexico.     Outsourcing to Mexico is becoming more attractive compared to other popular                       outsourcing countries such as China from the perspective of U.S due to its closer                             proximity,  democratic  government,  and  stronger  relations  between  the  two  countries.       Infrastructure conditions in Mexico have been attractive enough for the                     manufacturers and shippers who are setting Mexico as a production center, market, and                           logistics channel to the rest of North America. Considering those of infrastructure                         condition, the northern parts of Mexico is potentially favorable with establishing cross                         border  supply  chain  network  with  U.S.       Transportation services In terms of logistics view of supply chain between U.S. and Mexico, land                           transportation  is  the  most  major  option  regarding  the  cost  efficiency.     In Mexico, the road network is the most common used infrastructure which is                           composed of 370,000 km of toll roads, in which integrated with freeways, highways,                           roads and trails that allow the accessibility to almost all locations in Mexico. Mexico                             contains three types of highway system;; federal highways, state highways, and rural                         15  
  • 16.   roads. Under there, the federal highway are that connect with other roads from adjacent                             countries. There are four major highway routes that across the U.S. borders, and they                             are located in our selected states. These highways have become wider and shorter in                             time,  so  that  it  makes  shippers  drive  safer  and  more  efficient.       Exhibit  3:  Mexico’s  National  Highway  Network  as  of  2013     The railway transportation system in Mexico consists of 26,727 km of railways.                         The freight railway system is owned by the national government and operated by                           several independent carriers. Currently, 15% of both domestic and international freight                       transit is operated with rail carriers. However, there are more potential exists that we                             can  expect.     In Mexico, there are two major freight railroads operators: Ferromex (FXE) and                         Kansas City Southern de México (KCSM). In addition, railways links in freight train with                             adjacent country U.S. matches its railway system in Mexico as they have same                           standard  gauge  1,435mm  (4  ft  8  1⁄∕2  in).   16  
  • 17.     According to Bureau of Transportation Statistics from United States Department                     of Transportation, the total number of incoming truck or rail in 2013 is 5,031,783 with                               4,041,207  in  top  5  gateways  and  837,326  with  827,632  in  top  5  gateways  respectively.       Table  4:  Figures  of  Incoming  Containers  Through  Border  Cities  (as  of  2013)       Utilities Water supply in Mexico has gradually improved for decades. According to the                         World Bank, percentage of population with access to water is 94.9% in 2012, which are                               better  rates  than  China  91.9%  and  India  92.6%.   According to the World Bank, Mexico’s percentage of population with access to                         electricity was 99.2% in 2010, which is relatively higher value compared to the world                             standard.     Community receptivity to business and industry As a manufacturing factory, response time should be shortened so that                       warehouses should be located in proximity of these factories. In Mexico, there are                           adequate numbers of Mexico-­based sophisticated warehousing facilities across the                   counties. Thus, new manufacturing factories of UNIQLO can run the supply chain                         without  struggling.     17  
  • 18.   The number of industrial parks in Tamaulipas, Coahuila, Chihuahua, and Baja                       California are relatively high. Relatively, as the industry-­oriented area, there are                       numbers  of  warehousing  facilities  in  the  states  located  in  northern  parts  of  Mexico.       Exhibit  4:  Distribution  of  Industrial  Parks  in  Mexico(as  of  2013)       Workforce   According to UN Human Development Report and Individual Statistics                   Departments, Mexico marked 93.4% in total (93.7% in male and 93.1% in female) of                             literacy rates for all people aged 15 and over. Secondary school enrollment rate was                             86%  in  2012,  which  we  can  expect  to  hire  enough  numbers  of  educated  employees.     According to the latest data of World Bank, Mexico’s estimated total population is                           122.3 million in 2013. Among these, total workforce is 53,895,633 people, which are 11​th                             18  
  • 19.   largest number in the world. Regarding this favorable amount of workforce with lower                           labor  cost,  Mexico  is  suitable  place  to  establish  factories.     Phase Ⅳ: Location Choices (Lúcia) Facility location Currently, 90% of UNIQLO factories located in China and the remain 10% Asian                           countries Vietnam, Bangladesh, Cambodia, Indonesia, Thailand, Philippines,               Singapore, Sri Lanka and India. Because all these factories are contractor based,                         UNIQLO sends 170 of its own people to monitor and provide guidance to these factories                               with regard to manufacturing quality, safety, trueness to the design, and manufacturing                         volume. In addition, UNIQLO ​sends a team of specialists called ​takumis​, each with 30                             years or more experience in Japan’s textile industry, to these factories to transfer                           know-­how​.   Even with all manufacturing facilities located in Asia, UNIQLO have received a                         far greater response from American customers, by booming aggressively the demand                       for  its  products.   To respond to increasing demand, UNIQLO U.S. has been aggressively opening                       new stores across the United States​, expanding its presence from New York, to New                             Jersey and Connecticut, Boston, Philadelphia, and San Francisco and Los Angeles on                         the West Coast, bringing the network to 25 stores at the end of August 2014.​Going                               forward, the company intends to build an initial network of 100 stores by steadily                             opening  20  to  30  stores  annually.     Exhibit 5 ​below shows increasing net sales. Moreover, as UNIQLO’s sales                       network has become global, it has worked to expand its production operations to other                             locations. Looking to the future, UNIQLO would be working to reduce the risk of                             over-­concentrating  production  in  China  as  well  as  the  cost  of  production.   19  
  • 20.     Exhibit  5:  Historical  Perspective  of  UNIQLO’s  Net  Sales     While the demand for UNIQLO products in United States tends to increase, the                           company faces poor inventory management and time to response. In order to improve                           inventory management, responsiveness and keep cost effectiveness production,                 UNIQLO should establish a factory closed to United States, where raw materials are                           available, labor cost is low and communication infrastructure and transportation are                       favorable.   Chihuahua is located in ​Northwestern Mexico and is bordered by the states of                           Sonora to the west, ​Sinaloa to the southwest, ​Durango to the south, and Coahuila to the                                 east. To the north and northeast, it has a long line with the ​U.S.–Mexico border adjacent                                 to  the  ​U.S.  states​  of  ​New  Mexico​  and​  Texas​.  It  is  the  largest  state  in  Mexico  ​by  area​.     One of the reasons why UNIQLO should establish a factory in Chihuahua City is                             its proximity to the United States. Without paying the higher costs needed to                           manufacture in the United States, the Northern state of Chihuahua represents an                         attractive option. Additionally, Chihuahua is a major cotton producer in Mexico, and the                           city has large experience in diverse manufacturing industry. Additionally to easy access                         to raw material, low labor cost, density population and favorable communication                       infrastructure  are  the  supporting  key  drivers.     20  
  • 21.   UNIQLO uniqueness is ​product innovation. The factory to be established in                       Chihuahua would be located close to its New York R&D and another to be opened in                                 Los Angeles. The R&D staff from Los Angeles would be responsible for quality and                             production control, maintain close contact between the partner factories in ​Chihuahua                       and to monitor progress of production as well as identify problems. Similar procedure                           has  been  followed  in  factories  located  in  Asia.     Raw Materials UNIQLO is able to offer reasonably priced garments made with luxury materials                         such as cashmere, Supima cotton, merino wool and premium down. Originally, those                         materials, especially cashmere, are expected to be expensive, but UNIQLO is able to                           negotiate directly with global materials manufacturers and secure mass-­volume orders                     at  low  cost.     Adding manufacturing capacity in ​Chihuahua​, it gives advantage for UNIQLO not                       only in point of view of transportation cost to end customers but also in terms of easily                                   access to raw materials. All materials needed to produce UNIQLO clothes can be                           supplied  internally  in  Mexico  and  from  Latin  America  at  a  relatively  low  cost.     Supima cotton (Mexico and Latin America) Organic cotton production in Latin America began in Peru in the 1980’s and has                             since grown to include: Argentina, Brazil, Nicaragua, Paraguay and Peru. In this region,                           farmers are keenly concerned with ensuring their food security. Small farmers are                         particularly vulnerable to low prices and the global trading environment for both                         conventional  and  organic  cotton.     Inside of Mexico, cotton is most important commercial crop, second in value after                           corn. Six districts in the northern borders states, Mexicali, Juarez, Conchos, Matamoras,                         21  
  • 22.   Don Martin and Laguna account for 90% of the total production, the remainder is widely                               scattered  through  a  dozen  states.     Exhibit 6 illustrates that the major cotton producers are concentrated in the                         northern part of the country and Chihuahua, the leading producer of cotton with 58.7​%​,                             followed by Baja California with 20.3​%​, ​Coahuil​a with 12.9​%, Sonora 4.8​%​, ​Durang​o                         with  2.3​%​  and  Tamaulipas  with  1.0​%​.     Exhibit  6:  Cotton  Producing  States  as  per  Government  Report  (2010)     Cashmere and Merino wool Mexico is known as one of major international player of cashmere and wool                           production. Located in Mexico’s capital city, Santiago Textil has focused on                       manufacturing cashmere and wool used to tailor men’s suits, for over 100 years.                           Santiago Textil’s competitive advantage lies in its cost efficiency, its innovation, its                         improvement of product quality and, above all, its long process of adaptation to meet its                               customer's needs. The company has diversified its range of textiles to meet the needs                             of the fashion markets. Santiago Textil has explored various other areas: ladies’                         fashion, uniforms, felts for billiards tables and casinos, bedspreads, blankets and                       upholsteries,  among  others.   22  
  • 23.     With easy access to raw materials at relatively low prices, UNIQLO might                         maintain or reduce the production cost, comparing to China. Once cotton is available in                             some Latin American countries, UNIQLO can easily negotiate the cotton acquisition                       price  with  Mexican  producers  and  thus  lowering  the  production  cost.       Additional to raw material access, Mexican manufacturing has a significant                     advantage in energy costs. Natural gas prices in Mexico are tied to those of the U.S.,                                 which are exceptionally low because of a glut of supply on the market. China pays from                                 50 percent to 170 percent more for industrial natural gas. Mexico also has an edge over                                 China  in  electricity  costs,  although  power  isn’t  as  cheap  in  Mexico  as  in  the  U.S.       Exhibit  7:  Mexican  Manufacturing  Labor  Force  Illustration     UNIQLO production process is high labor intensive. Mexico is beginning to beat                         China in low labor manufacturing cost. Manufacturer wages, adjusted for Mexico’s                       superior worker productivity, are likely to be 30 percent lower than in China by 2015.                               China’s wages have soared. They were about one-­quarter as high as Mexico’s in 2000                             but are catching up rapidly and tended to be slightly higher during 2015. Also labor                               productivity remains higher in Mexico, even though the gap is narrowing. The crossover                           point was 2012, when unit labor costs in China (i.e., wages adjusted for productivity)                             23  
  • 24.   grew to equal those in Mexico. By the end of 2015, Mexico will be around 29 percent                                   less  expensive.   During times of global financial downturn, companies look to find ways to reduce                           costs without sacrificing the quality of their goods. This has proven to be a real                               advantage for areas like Chihuahua, where the average cost of manufacturing labor in                           the region is around $6 dollars an hour. UNIQLO can take advantage of this low labor                                 cost.     Logistic factors   UNIQLO warehouse in US and outbound logistics cost, from UNIQLO warehouse                       in US to stores, would reduce. ​Currently, products are shipped to UNIQLO's                         warehouses in Japan from the partner factories overseas. UNIQLO uses a third-­party                         transportation service provider to ship merchandise from the warehouses to UNIQLO                       warehouse  in  US  and  finally  to  the  stores  stores  in  USA.     Since there is a significant increasing demand in US market and availability of                           raw materials in Latin America, it may be better to locate manufacturing facilities closed                             to North American customers. So, the inbound logistics cost (from manufacturer in                         Mexico to UNIQLO warehouse in US) and outbound logistics cost (from UNIQLO                         warehouse  in  US  to  stores)  would  reduce.       Due to favorable geographical location close to US, UNIQLO can use tracks to                           transport merchandise to central warehouse in US. The transportation cost might be                         relatively high comparing to shipment from Japan to US, when UNIQLO set contract                           with  manufactures  in  China  and  other  Asian  countries.       24  
  • 25.   Exhibit  8:  Design  of  Proposed  Supply  Chain  for  UNIQLO  International  US     Briefly, the current distribution network used by UNIQLO when manufacturers are                       located in Asia might change and the great difference is that the company will not need                                 to  ship  merchandise  from  Japan  to  US.       Table  5:  Merits  and  Demerits  of  Manufacturing  Locations     25  
  • 26.   Mexico has more free-­trade agreements than any other country. The North                       American Free Trade Agreement gives UNIQLO access to U.S., as well as to Canada.                             Additionally, Mexico has free-­trade agreements covering 44 countries. These                   contributed to low transport cost, comparing to current chain. The trade agreements can                           also contribute to quickly expansion of UNIQLO brand to some Latin American                         countries,  with  strong  purchasing  power,  such  as  Brazil.   Appendices     Exhibit  1:  Fast  Retailing  SAP  Business  Model   26  
  • 27.   Table  1:  Fast  Retailing  Consolidated  Performance  (FY2010  -­  FY2014)           Table  2:  Fast  Retailing  Business  Segment  Performance  (FY2010  -­  FY2014)     27  
  • 28.   Table  3:  UNIQLO  International  Stores  Opening  (FY2010  -­  FY2014)           Exhibit  2:  Comparison  of  Top  25  Export  Economies  (as  of  2014)           28  
  • 29.     Exhibit  9  :  Annual  sales  of  Clothing  and  clothing  access  in  the  US   (2013  Annual  Retail  Trade  Report,  United  Census  Bureau)                                     29  
  • 30.   References ● http://www.fastretailing.com/eng/ir/library/pdf/ar2012_en_n.pdf   ● http://www.fastretailing.com/eng/ir/library/pdf/ar2014_en.pdf   ● http://www.fastretailing.com/eng/ir/library/pdf/20150108_results_en.pdf   ● http://www.fastretailing.com/eng/ir/library/pdf/20141009_yanai_en.pdf   ● http://www.fastretailing.com/eng/ir/library/pdf/20140410_results_en.pdf   ● http://www.fastretailing.com/eng/ir/library/pdf/20110407_yanai_en.pdf#page=001   ● http://www.myaccountingcourse.com/financial-­ratios/profit-­margin-­ratio   ● http://www.myaccountingcourse.com/financial-­ratios/cash-­conversion-­cycle   ● http://www.investopedia.com/features/industryhandbook/retail.asp   ● http://www.investopedia.com/terms/r/rona.asp   ● http://www.jstor.org/stable/141530?seq=2#page_scan_tab_contents   ● http://www.fastretailing.com/eng/group/strategy/tactics.html   ● http://juniqlo.blogspot.jp/p/chapter-­2-­product-­profile.html   ● http://www.statista.com/statistics/263055/cotton-­production-­worldwide-­by-­top-­cou ntries/   ● http://ecodb.net/exchange/mxn_jpy.html   ● http://ecodb.net/exchange/usd_jpy.html   ● https://www.examinechina.com/blog/us-­duty-­rate-­for-­clothes-­imported-­from-­china/   ● http://www.pwc.com/es_MX/mx/knowledge-­center/archivo/2014-­09-­transportation-­ and-­logistics.pdf   ● https://en.wikipedia.org/wiki/Rail_transport_in_Mexico   ● http://www.rita.dot.gov/bts/sites/rita.dot.gov.bts/files/publications/national_transp ortation_statistics/html/table_01_54.html   ● http://danielsethics.mgt.unm.edu/pdf/china-­vs-­mexico-­di.pdf   ● http://www.inboundlogistics.com/cms/article/mexico-­paves-­the-­road-­to-­properity/   ● http://www.worldbank.org/   ● https://www.bcgperspectives.com/content/articles/lean_manufacturing_globalizati on_shifting_economics_global_manufacturing/   30