The Three Modes of Collaboration–and What They Mean for Distributed Teams
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The document discusses the three modes of collaboration: informative, evaluative, and generative. Informative collaboration involves sharing information through telling, showing, asking, and responding. Evaluative collaboration focuses on challenging, defining, commenting, and revising. Generative collaboration is about brainstorming, visual capturing, building, arraying, and synthesizing. The document emphasizes that effective collaboration in any mode requires addressing behaviors like trust and engagement before focusing on technology alone.
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The Three Modes of Collaboration–and What They Mean for Distributed Teams
- 1. THE THREE MODES OF COLLABORATION TERYN RIKERT | www.steelcase.com
- 2. 23615
- 3. Collaboration is a shared effort by two or more people with complementary skills to create a process, product, event, or experience.
- 4. I NFORMATIVE
- 10. I
- 11. E
- 12. G
- 13. ???
- 14. technology addresses the “monkey problem”
- 15. TRUST But, you can’t ignore the gorilla…
- 16. TRUST embodying behaviors that build deal with the gorilla by
- 18. Making speaker visible Providing access to content during/after Ensuring questions + responses seen/heard by all I Revealing Pausing Checking Inquiring
- 19. Making group + content visible Allowing content to be equally editable (?) Enabling changing to be seen by all E Reiterating Clarifying Focusing Eliciting
- 20. Framing the problem Making intangible visible Sharing ownership Recognizing unique contributions G Aligning Facilitating Summarizing Highlighting
- 21. I G E The best COLLABORATION be it I, E or G solves for BEHAVIORS before TECHNOLOGY (aka the “GORILLA before MONKEYS” rule)
- 22. Now… Go ape. + Share your stories! TerynRikert trikert@steelcase.com
Editor's Notes
- THREE MODES: When collaborating, people tend to cycle through three distinct ways of sharing their thinking with others, often rapidly within minutes, as ideas grow and build from the individual into team mind and memory. Having an awareness of these modes and establishing expectations around each can enhance effectiveness. Part of the distinction is evident once we look at the activities…
- Walkthrough, highlight Sococo. Great b/c….
- Walkthrough, highlight mural.ly. Great b/c….
- So the majortake away here is that as you think about your collaborative session, think about which mode(s) will be dominant. But before trying to solve the monkey problem of making sure that everyone on the distributed team can PHYSICALLY hear, see and speak – address the gorilla issue. Focus on the behaviors that you’ll need to build TRUST and then choose the technology that will best support those behaviors. What now?