5. Describe the Baseline Condition Include Pareto Charts, trend charts, histograms etc to characterize existing process. The purpose of the chart(s) on this page is to explore what is happening with the Y or Y’s that will make this an appropriate project to execute. Plot your primary metric here. Good!
6. Project Charter {Project Name & No. Here} Actual Sched Date Date Date Date Date Date Date Date Date Date Date Date Control Improve Analyze Measure Define Assigned Process Map Number: Number here Black Belt: Name here Process Owner: Name here Champion: Name here Implementation Coordinator : Name here Data Coordinator : Name here Team Members: Name & function here Name & function here Name & function here Name & function here Name & function here Expected Benefits: Hard Savings – xxx $K Soft Savings – xxx $K Other Benefits: List benefit here List benefit here Project Timeline: Customer CTQ(s): Describe customer CTQ (customer need/defect and spec limit.) Problem Statement : List the 4 elements of a problem statement: * Defect identification * Magnitude of the defect (events/unit time, etc) * Where is the defect (location/group/segment) * Why this project is important to work now ($, BHAG support, etc) Project Scope: List project/process boundaries here by using includes … and excludes … Goal Statement: Increase(/decrease) the {primary metric} from {baseline state} to {improved state} by {date} without negatively impacting {secondary metric}.
10. Kaizen Team I I I R I Ringo R R M M R George A A A A A Paul M M M M M John Control Improve Analyze Measure Define Key Stakeholders A - Approval of team decisions outside their charter/authorities, i.e., sponsor, business leader. R - Resource to the team, one whose expertise, skills, “clout” may be needed on an ad-hoc basis. M - Member of team, with the authorities and boundaries of the charter. I - Interested party, one who will need to be kept informed on direction, findings, if later support is to be forthcoming. Project Phase
20. Document the Transition Plan Identify when it will be done Identify who will do it Identify which employees need to be trained Train employees Identify when it will be done Identify who will do it Identify which procedures need to be documented Write new procedures Date Responsibility Description Item Use this slide to list the things that must be accomplished to transition from the baseline state to the envisioned future state
22. Document the Transition Plan Identify when it will be done Identify when it will be done Date Identify when completed Identify who will do it Identify which employees need to be trained Train employees Identify when completed Identify who will do it Identify which procedures need to be documented Write new procedures Date Responsibility Description Item Use this slide to record what is accomplished to transition from the baseline state to the envisioned future state
Green Belts should remove “<Phase> Tollgate Review” and change “BB” to “GB”.
Remove yellow note for project.
Need – your customer’s need stated in their language. Drivers – break down of the need into categories of how to meet the customer’s stated need. CTQ – a way to measure performance for a driver Example: Need – Fast service Drivers - 1) Quick computer system 2) Knowledgeable employees CTQ’s - 1) Average computer response time of less than 1 second 2) 100% of employees can answer 90% of customers’ questions without consulting a resource
Replace chart and remove yellow note for project.
Change Black Belt to Green Belt for Green Belt project.
Move Project Boundary lines to reflect steps within scope of this project.
Useful if the event is susceptible to scope creep. Otherwise, simply delete the slide.
Remove yellow note for project report.
Show either the Minitab graphs for process capability or the excel attribute process capability worksheet
