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Defining clear project goals
- 1. Defining Clear Project Goals ® 359W/CN/A.1/109/A.1
- 2. Session Objectives • Introduce you to Learning Tree International • Provide information on defining clear project goals — Why we need clear project goals — The project life cycle — Goal statement and deliverables — Planning and managing implementation — Smooth project closure ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-2
- 3. About Learning Tree International • Learning Tree International was founded in 1974 — More than 2.1 million technology professionals and managers from more than 65,000 organizations trained to date • In-depth course curriculum—more than 225 titles and growing — Includes more than 90 management titles • Courses are developed and taught by technology and business professionals actively working in the field ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-3
- 4. About Learning Tree International (continued) Ottawa Philadelphia Paris Edinburgh Toronto Stockholm London Boston Chicago New York Washington, D.C. Tokyo Atlanta Los Angeles Dallas • Public and on-site courses are available at Learning Tree and client locations worldwide ® Ch00US/C.3/101/C.2 © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-4
- 5. Course Delivery • All courses are presented using MagnaLearn®, our proprietary, patented* instructional enhancement technology • We also provide courses via our Learning Tree AnyWare™ platform — Our (patent pending) training delivery solution that connects online participants to a live, instructor-led classroom • With AnyWare, you can do everything the in-class participants do — Participate in classroom discussions — Perform hands-on exercises on the same equipment as in-class participants — Participate in breakout sessions — Get individual help and advice from the instructor—immediately as needed—just as in the classroom *Covered by one or more of the following patents: United States 7,058,891, 7,131,068, 7,134,079, and 7,454,708; South Africa 2005/09799; India 222822; and Australia 2002310120 and 2005266901. Other patents pending in EU, Israel, India, and Australia. ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-5
- 6. About Your Instructor • Background and education • Current position • Experience ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-6
- 7. Defining Clear Project Goals Why Do We Need Clear Project Goals? The Project Life Cycle Project Goals Deliverables Creating Clear and Agreed-Upon Goals Using Goals During the Project Certification Programmes Next Steps ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-7
- 8. Why Do We Need Clear Project Goals? • Provides clarity to all stakeholders • Describes what must be achieved for the project to be a success • So you will know when you have finished • Provides the starting point for the planning process • Scopes the project • Prevents unnecessary work • Surveys show consistently that clear goals are a key to project success ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-8
- 9. Defining Clear Project Goals Why Do We Need Clear Project Goals? The Project Life Cycle Project Goals Deliverables Creating Clear and Agreed-Upon Goals Using Goals During the Project Certification Programmes Next Steps ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-9
- 10. The Project Life Cycle Define Plan Deliver & Monitor Close ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-10
- 11. Process, Techniques, and People • Project management consists of — Process — Techniques — People Processes • Defining clear goals uses all these elements • Processes: Steps to create the goals • Techniques: The objectives meeting • People: Involving key stakeholders People Techniques ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-11
- 12. Defining Clear Project Goals Why Do We Need Clear Project Goals? The Project Life Cycle Project Goals Deliverables Creating Clear and Agreed-Upon Goals Using Goals During the Project Certification Programmes Next Steps ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-12
- 13. Goal Statement and Deliverables • Project scope consists of — A goal statement or executive summary — A list of deliverables • Goal statements should be less than a page • Deliverables should represent the key products, services or results • Needs to be explicit enough so that achievement can be measured • Needs to be broad enough to allow flexibility of delivery ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-13
- 14. Purpose of Goal Statement • Clarify the scope of the project • Outline the reasons for the project • Obtain buy-in and commitment from stakeholders • Act as the basis for planning the project • Serve as a foundation for change control • Briefing document to introduce people to the project • Provide the top-level acceptance criteria ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-14
- 15. The 5 Ws • A goal statement should include the five Ws — What is to be achieved by the end of the project? — Why do we want to achieve this? — Where will it happen? — Who will be involved? — When will it be completed? What Why Where When Who ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-15
- 16. Example Goal Statement A project to move house: • The Smith family has decided to move to an area that will provide a better education for their children, easy access to public transport, and more room for the family • This project aims to move the Smith family (two adults and two children) from their current location in Townsville to an area that has easy access to great schools for the children • The move must be completed before the start of the new school year ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-16
- 17. Defining Clear Project Goals Why Do We Need Clear Project Goals? The Project Life Cycle Project Goals Deliverables Creating Clear and Agreed-Upon Goals Using Goals During the Project Certification Programmes Next Steps ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-17
- 18. Deliverables Definition • Anything that the project has to create or amend is a deliverable • Sometimes called products, services or results • Things the project has to deliver to customers or users • Also interim deliverables to enable delivery • Includes evidence of completion of activities, such as trained staff • Deliverables also include the management and administrative tools and reports used to manage the project to completion — Example: progress reports, time sheets, forecasts, risk reports, etc. ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-18
- 19. Types of Deliverables • Management documents — Project plan — Project charter — PID — Progress reports • Specialist documents — Design specifications — Test plans • Software • Services • Buildings • Trained staff • Etc. ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-19
- 20. Example Deliverables for House Move • Project plan • House requirements specifications • Real estate agent list • Contract • Completed purchase • Completed move ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-20
- 21. Defining Clear Project Goals Why Do We Need Clear Project Goals? The Project Life Cycle Project Goals Deliverables Creating Clear and Agreed-Upon Goals Using Goals During the Project Certification Programmes Next Steps ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-21
- 22. The Steps • Stakeholder identification and analysis • Assemble list of key stakeholders • Distribute briefing documents • Each stakeholder produces list of key words or phrases • Workshop — All lists of key words or phrases on whiteboard — Consolidate list — Draft goal statement and deliverables list — Agree ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-22
- 23. Facilitating the Workshop • To get the full value from the workshop, facilitation skills are needed • Ensure that the rules are followed • Don’t let one person produce the statement and others simply agree • Get all lists up before the discussions start • Everyone should contribute • All opinions should be listened to without criticizing ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-23
- 24. Benefits of This Approach • Team building • Buy-in and commitment • Wide ownership of the goals and therefore the project • Improved quality of the goals by involvement of stakeholders ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-24
- 25. Defining Clear Project Goals Why Do We Need Clear Project Goals? The Project Life Cycle Project Goals Deliverables Creating Clear and Agreed-Upon Goals Using Goals During the Project Certification Programmes Next Steps ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-25
- 26. Planning • Clear objectives give an excellent starting point for planning • Deliverables list can be used to provide the top-level plan • All deliverables must be on the plan • The “What” allows us to check that the plan shows how to achieve the goals • The “When” gives us dates to work back from • The “Where” enables us to plan locations • The “Who” gives us a start for resources ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-26
- 27. Managing Implementation & Monitoring • Basis for change control and baseline progress reports • Progress reports help forecast properly • Clear plans facilitate risk management • Is the “beacon” to which the project is managed • Movement away from the agreed-upon goals needs approval from all key stakeholders • The “Why” guides the decision-making processes • Stakeholder commitment makes the project easier to manage • Stakeholders will make sure that the project is a success ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-27
- 28. Smooth Closure • Clear objectives means no discussion or dispute at closure • If the objectives have been achieved and all deliverables produced, we are finished • Should plan to measure the benefits post-project to check that the “why” has worked • Stakeholders should all be involved in the celebration ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-28
- 29. Defining Clear Project Goals Why Do We Need Clear Project Goals? The Project Life Cycle Project Goals Deliverables Creating Clear and Agreed-Upon Goals Using Goals During the Project Certification Programmes Next Steps ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-29
- 30. Related Certification Programs • Learning Tree courses help you prepare for key industry certifications — Including ITIL®, PRINCE2®, several PMI® certifications, IIBA CBAP®, MCTS, CompTIA A+®, CompTIA Security+™, CompTIA Network+®, ISTQB/ISEB, and APMG Change Management • PDUs are earned for most management courses • Learning Tree Professional Certification Programs — Program details at www.learningtree.ca/cpd PDU = PMI Professional Development Unit ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-30
- 31. Defining Clear Project Goals Why Do We Need Clear Project Goals? The Project Life Cycle Project Goals Deliverables Creating Clear and Agreed-Upon Goals Using Goals During the Project Certification Programmes Next Steps ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-31
- 32. Project Management Courses • Project management core competencies — Course 296, Project Management: Skills for Success — Course 340, Project Management for Software Development — Course 346, Project Leadership: Building High-Performance Teams — Course 286, Project Risk Management — Course 923, Project Budgeting and Estimating: Taking Control of Your Projects — Course 315, Developing User Requirements: The Key to Project Success • Advanced project management skills — Course 287, Complex Project Management — Course 918, Agile Project Management With Scrum — Course 3620, Managing Global Projects — Course 3610, Building a Successful Project Management Office ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-32
- 33. Project Management Courses (continued) • Professional credential courses — Course 3601, Preparing for the Certified Associate in Project Management Exam — Course 276, Preparing for the Project Management Professional (PMP) Exam — Course 177, PRINCE2: Achieving Practitioner Certification • Project management systems and tools — Course 299, Microsoft Project 2007: A Comprehensive Hands-On Introduction — Course 3702, Microsoft Project 2010: A Comprehensive Hands-On Introduction — Course 924, Microsoft Project Server 2010 — Course 919, SharePoint for Project Management • Visit our Project Management blog for more expert insights from our instructors - http://project-management.learningtree.com ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-33
- 34. Session Objectives Revisited • Introduced you to Learning Tree International • Provided information on defining clear project goals — Why we need project goals — The project life cycle — Goal statement and deliverables — Planning and managing implementation — Smooth closure ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-34
- 35. Your Guarantee of Satisfaction Unless you feel 100% satisfied that Learning Tree delivered even more than you expected, there is no fee for your course attendance. Our Guarantee of Quality lets you experience the value of the course—and then pay only if you feel the course was well worth the tuition. ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-35
- 36. Thank You for Your Participation • Any questions? — Visit us at www.learningtree.ca — Call us at 1-800-THE-TREE • We wish you every success in the future • We hope to see you in class soon! ® © 2011 Learning Tree International. All rights reserved. Not to be reproduced without prior written consent. 359W-36
Editor's Notes
- Give a quick introduction to MagnaLearn and AnyWare. One of the goals of this slide is to highlight MagnaLearn and AnyWare and perform a quick demo of AnyWare to ensure attendees understand and know how to use the key features of AnyWare (set status, chime in, chat, etc.).Have the attendees actually use the Chime In and Chat features at this point to make them feel more engaged.Mention that while we won’t be using the full functionality of AnyWare today, in a typical AnyWare class, on-line participants are able to do everything an in-class participant does: Participate in classroom discussions Perform all hands-on exercises on the same equipment as in-class participantsParticipate in break-out sessionsGet individual help and advice from the instructor—immediately as needed—just as in the classroomLearning Tree AnyWare Program DescriptionLearning Tree AnyWare, our newest training delivery option, connects you to a classroom from your home or office.Using a Flash enabled Web browser and a high-speed internet connection, Learning Tree AnyWare enables you to: Participate and interact with your Instructor and peers via voice, video and chat features See these two presentation screens with annotations and highlighting See a live video image of the instructor presenting the course material Perform all the same hands-on exercises using internet access to remote control into one of the in-class workstationsLearning Tree AnyWare provides an innovative new way to participate online in our classes. For the demo point out the following items and quickly explain how they work:The two MagnaLearn Screens with real time annotationThe attendee list – mention the different status options and explain how to set the status. Ask all on-line attendees to set their status to Agree. Mention you can clear the status and then clear everyone's status. Chime in pod – ask an online attendee to press it to demonstrate the "chime"Ask the attendee to hold down the talk button and tell you something (i.e. where are they taking the class from) to demo we can hear them tooThe Chat pod – may want to ask participants to reserve that for offline help as you will not always see it when lecturingThe video pod provides some kinesthetic feedback of the instructor referring to a screen(if applicable) Mention instructor demos and switch into Demo mode to show how the Demo PC can be projected(if applicable) mention hands-on exercises using remote control of in-class workstations (links will be provided shortly)Tech support pod. If you’d like more information, please visit www.learningtree.com/AnyWare.
- PDUThe Project Management Institute (PMI) grants a Project Management Professional (PMP) certification. PMP candidates are required to earn professional development units (PDUs), which they can earn through certain Learning Tree management and software engineering courses.Learning Tree Professional CertificationThe Learning Tree Professional Certification requires a total of four courses for each certification (3 core courses + 1 elective). The certifications offered and the details can be found at www.learningtree.com. Students who have achieved certification also earn the right to use the Learning Tree Certification logo on their business cards and resumes. Students can access current enrollment status, review course and exam history, or check on the progress toward specific Certifications with Learning Tree MyHistory online service. All attendees are eligible to open a free MyHistory account. There is a MyHistory link on the Learning Tree homepage at www.learningtree.com. Simply log on, fill out the Personal Profile, create a user account, and start enjoying the many benefits.
- After this slide, Polls 7 and 8 should be displayed.Poll 7 (to be displayed with Poll 8):What is your overall impression of the Learning Tree AnyWare online delivery system?ExcellentGoodNeutralPoorNo Vote Poll 8:What is your overall impression of your Learning Tree instructor?ExcellentGoodNeutralPoorNo Vote