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HOW TO CONDUCT MARKET
RESEARCH LIKE A PRO FOR
(ALMOST) FREE
WHAT IS MARKET RESEARCH?
Marketing research is "the process or set of
processes that links the consumers, customers,
and end users to the marketer through
information — information used to identify and
define marketing opportunities and problems;
generate, refine, and evaluate marketing
actions; monitor marketing performance; and
improve understanding of marketing as a
process.
Marketing research specifies the information
required to address these issues, designs the
method for collecting information, manages
and implements the data collection process,
analyzes the results, and communicates the
findings and their implications."
WHY DOES IT MATTER?
•
•
•
•
•
•

Economic
Technology
Competitors
Clients
Staff skills
Consumers
TYPES OF RESEARCH APPROACHES
Primary: Asking
Questions
• Surveys
• Focus Groups
• Retail & Media

Behavioral
• Observational
• Tracking
• Biometrics

Secondary:
Analyzing Other
Data Sources
• Web analytics
• Social media
• Published data
Survey Tools
Subhead
QUALITATIVE

Subhead
Subhead
Web Analytics
Secondary Data
INNOVATION CROWDSOURCING
BIOMETRIC MEASUREMENT
Analysis & Visualization

Subhead
THANK YOU!
Feel free to contact me if you have any questions or
comments:
Leonard Murphy
Senior Partner, Gen2 Advisors
Editor-in-Chief, GreenBook Blog

gen2advisors.com
P: 770-985-4904 M: 678-232-7691
lmurphy@gen2advisors.com
S: lennymurphyrhr
T: @lennyism
GreenBook Blog | GRIT

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How to conduct market research like a pro for (almost) free

  • 1. HOW TO CONDUCT MARKET RESEARCH LIKE A PRO FOR (ALMOST) FREE
  • 2. WHAT IS MARKET RESEARCH? Marketing research is "the process or set of processes that links the consumers, customers, and end users to the marketer through information — information used to identify and define marketing opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and improve understanding of marketing as a process. Marketing research specifies the information required to address these issues, designs the method for collecting information, manages and implements the data collection process, analyzes the results, and communicates the findings and their implications."
  • 3. WHY DOES IT MATTER? • • • • • • Economic Technology Competitors Clients Staff skills Consumers
  • 4. TYPES OF RESEARCH APPROACHES Primary: Asking Questions • Surveys • Focus Groups • Retail & Media Behavioral • Observational • Tracking • Biometrics Secondary: Analyzing Other Data Sources • Web analytics • Social media • Published data
  • 13. THANK YOU! Feel free to contact me if you have any questions or comments: Leonard Murphy Senior Partner, Gen2 Advisors Editor-in-Chief, GreenBook Blog gen2advisors.com P: 770-985-4904 M: 678-232-7691 lmurphy@gen2advisors.com S: lennymurphyrhr T: @lennyism GreenBook Blog | GRIT

Editor's Notes

  1. Attitudinal – what do you think, what choice would you make, what do you like, what do you not like.Behavioral – what did you do, what would you do, product usage, lifestyle, transactional data such as IRI, loyalty data, CRM dataIntrinsic – values, motivations, emotions, personality traits
  2. Economics: Cheaper, Faster, BetterTechnology: SM, Mobile, Converged Lifestyle, Quantified SelfNew competitors: Consultancies, Data giants, Marketing Agencies, DIY, SMClient demands: Holistic, emotional, ROI, multi-focusHuman Capital: Changing skill setsConsumers: Engagement, Socialization, Fun, Rewards
  3. Attitudinal – what do you think, what choice would you make, what do you like, what do you not like.Behavioral – what did you do, what would you do, product usage, lifestyle, transactional data such as IRI, loyalty data, CRM dataIntrinsic – values, motivations, emotions, personality traits