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• Low brand loyalty among customers
   80% buy other brands besides Campbell's
• Target market does not perceive Campbell's as a high
  quality brand
   Only 13% perceive Campbell's to be a high quality
     brand
• Target market perceives the brand as trustworthy and
  well known
• Brand offers many varieties
• Easy to cook and convenient
• Affordable price
• Heart and Stroke Foundation approved Health Check
  symbol on Campbell's soup cans
• Growth of product line; lower-sodium soups
• Chicken noodle soup top selling flavour in Canada, but
  perceived as being low quality compared to
  competitor, Lipton
• Campbell's only offers liquid varieties, not packet
  varieties
• Campbell’s recent scrutiny for the use of chemical BPA in
  some of their cans
• Economic slowdown causing more people to cook at
  home instead of eating out
• Increase consumption through incorporating soup into
  recipes
• Growth of product line to include lower-sodium soups
  attracts health conscious consumers
• Seasonality
   100% consume Campbell's during the Winter
• Scrutiny and health risks for their use of chemical BPA in
  metal cans
• Competition offers gourmet and ready to serve varieties
• Target market will only buy high quality food products for
  their family. Campbell’s is not perceived to be high in
  quality by the target market.
• Flavour innovation and variety dominate the market
  share
• Reduced sodium and low-fat options
• Trusted throughout generations
• Campbell's does not offer packet soups
• Only offers liquid soup varieties as a recipe ingredient
• Campbell's’ chicken noodle soup is not as preferred as
  Lipton’s chicken noodle soup
•   Campbell’s value cookbook
•   Meal mail: recipes sent via email
•   Labels for education
•   Saving centre: coupons
• Lipton
   Meal Planner
   Home basics
• Primo
   Official sponsor of Toronto FC
     (Toronto soccer team)
•   Females; Mothers
•   35-49
•   HHI $75,000+
•   HH with children <18
•   HH size 3+
•   52% love to cook
•   57% search for recipes online
•   60% enjoy watching cooking shows
•   66% have a sit down meal every evening
•   77% purchase Campbell’s soup for the
    entire family
•   Lead a healthy lifestyle
•   51% participate in hiking
•   30% golf
•   22% have gym memberships
• Campaign is National
•   Convenient
•   Ideas for recipes
•   Variety of flavours
•   Quality
•   Feel good comfort food
•   Convenient – quick meal
•   Classic – trustworthy
•   Well-known brand – stood the test of time
•   Memories – old friends
•   Dependable
•   Wide selection of flavours
• To increase brand equity by informing 85% of mothers
  that Campbell’s can be easily prepared and incorporated
  into recipes that will satisfy the entire family
• To loving mothers, age 35-49, Campbell’s condensed soup
  is the classic, trustworthy brand of soup that provides
  your family with the nourishment they need, and the
  flavours they love.
•   Advertising
•   Events/P.R/Buzz Marketing
•   Sales Promotion
•   Interactive – Online
•   Direct Marketing
• To convince 75% of mothers that Campbell’s condensed
  soup is a classic family brand that encourages traditional
  family values and can be easily incorporated into recipes.
• Key benefit statement
   Campbell’s wide selection of flavours makes it easy for
    mothers to prepare a delicious meal that will satisfy
    the entire family
• Support claims
   Campbell’s offers 7 different varieties – more choices
    allow for variety of recipes
   Campbell’s brand has been around for decades and
    embodies traditional family values
• Emotional + Positive appeal
   Tone: Warm
   Manner: Inviting, comforting
   Personality: Caring, dependable, helpful, trustworthy
    and family-oriented
• To attract the interest of mothers 35-49 living in Canada.
• This will be achieved by embedding the new advertising
  message into the minds of consumers by increasing
  frequency during fall and winter.
• Television
   68% watch TV 5 days a week
   90% watch TV during prime time (7-11pm)
   Large reach, National
   The Food Network, TLC , Prime time TV shows
     (CSI, Amazing Race and etc)
• OOH
   Placement in grocery stores; target is primary
    shopper, advertising at POP
   Placement in gyms; target uses fitness clubs
   75% visited a mall in the past 7 days
• Magazine
  80% of target are med-heavy users
  Specific targeting to mothers
  Can include visual and long copy for a recipe
  Chatelaine, Today’s Parent, Canadian Living
• Primary objective:
   To inform 80% of mothers that family time starts with
     Campbell’s
• Secondary objective:
   To inform 80% of mothers that Campbell’s can be
     easily incorporated into recipes and satisfy the entire
     family
• Increase target market’s participation with Campbell’s
  brand through events
• Events will give Campbell’s a chance to show the target
  market how condensed soup can be easily incorporated
  into recipes that will satisfy the whole family.
• To create hype among 80% of the target market before
  the campaign officially launches
• Word of mouth will help spread a positive message to
  Campbell’s target market
• P.R will help generate positive media attention towards
  Campbell’s new campaign.
• Objective:
   To motivate 40% of switchers to repeat purchase over
    the campaign period in order to create loyal users.
• 80% of Campbell’s target are switchers. Sales promotion
  will be an opportunity for Campbell’s to motivate
  switchers to become loyal users.
• Objective:
   To increase brand equity by convincing 60% of
    mothers to participate in Campbell’s website.
•   Campbell’s website will bring the target market closer
    with the brand and build a relationship.
•   Campbell’s website will help strengthen the campaign
    message by communicating with the target market
    through different interactive elements.
• Objective:
   To stimulate the relationship between the Campbell’s
    brand with both loyal consumers and switchers
• This IMC element will help support the event by
  informing target market of the event and encouraging
  their participation
• Collect data for future reference
Slogan
   Family time starts with Campbell’s
• Idea
   Recruit actors to play portray a “family”, who travels
     to kids sports event such as a hockey game.
   The “family” will set up their own table and cook
     Campbell’s soup.
• This will emphasize the idea that no matter how busy
  their lifestyles are, they still manage to enjoy a family
  meal together.
• Promote upcoming event
• Online registration
   Event
   Newsletter/Recipes
• An opportunity to collect consumer data for future
  relationship building program
• Events will be held in Ontario in Fall and Winter months
  (September and January)
• Events aim to bring families together and generate
  positive P.R
• Michael Smith
   Chef at home; product demonstration
Product sampling, Recipe book – encourage and increase
 purchase intention
Cook off – incorporate Campbell’s into recipe
Family oriented activities
• Motivate target market to participate in Campbell’s
  brand by increasing value and exposure
   Recipes
   Newsletter
   Nutritional value
   Ads for download
   Coupons
• Media will also be able to obtain information of current
  events
• To turn switchers into loyal users; encourage repeat
  purchase
• Grocers around Canada will coordinate with Campbell’s
  new campaign; creating hype over events and campaign
   P.O.P, end-of-aisle
   Promotion
   Premium/gifts – recipe book, can opener
Spending by Medium


            2%
       8%
                                 Advertising
                     40%
20%
                                 Events/PR
                                 Sales Promotion
                                 Interactive
      30%
                                 Direct Marketing
• Through incorporating IMC strategies such as
  advertising, events/PR/buzz, sales
  promotion, online, and direct marketing, this campaign
  aims to bring families together and associate the sense of
  family tradition with Campbell’s soup because…

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Campbell’s Pitch presentation

  • 1.
  • 2. • Low brand loyalty among customers 80% buy other brands besides Campbell's • Target market does not perceive Campbell's as a high quality brand Only 13% perceive Campbell's to be a high quality brand
  • 3.
  • 4. • Target market perceives the brand as trustworthy and well known • Brand offers many varieties • Easy to cook and convenient • Affordable price • Heart and Stroke Foundation approved Health Check symbol on Campbell's soup cans • Growth of product line; lower-sodium soups
  • 5. • Chicken noodle soup top selling flavour in Canada, but perceived as being low quality compared to competitor, Lipton • Campbell's only offers liquid varieties, not packet varieties • Campbell’s recent scrutiny for the use of chemical BPA in some of their cans
  • 6. • Economic slowdown causing more people to cook at home instead of eating out • Increase consumption through incorporating soup into recipes • Growth of product line to include lower-sodium soups attracts health conscious consumers • Seasonality 100% consume Campbell's during the Winter
  • 7. • Scrutiny and health risks for their use of chemical BPA in metal cans • Competition offers gourmet and ready to serve varieties • Target market will only buy high quality food products for their family. Campbell’s is not perceived to be high in quality by the target market.
  • 8.
  • 9. • Flavour innovation and variety dominate the market share • Reduced sodium and low-fat options • Trusted throughout generations
  • 10. • Campbell's does not offer packet soups • Only offers liquid soup varieties as a recipe ingredient • Campbell's’ chicken noodle soup is not as preferred as Lipton’s chicken noodle soup
  • 11. Campbell’s value cookbook • Meal mail: recipes sent via email • Labels for education • Saving centre: coupons
  • 12. • Lipton Meal Planner Home basics • Primo Official sponsor of Toronto FC (Toronto soccer team)
  • 13.
  • 14. Females; Mothers • 35-49 • HHI $75,000+ • HH with children <18 • HH size 3+
  • 15. 52% love to cook • 57% search for recipes online • 60% enjoy watching cooking shows • 66% have a sit down meal every evening • 77% purchase Campbell’s soup for the entire family • Lead a healthy lifestyle • 51% participate in hiking • 30% golf • 22% have gym memberships
  • 16. • Campaign is National
  • 17. Convenient • Ideas for recipes • Variety of flavours • Quality
  • 18. Feel good comfort food • Convenient – quick meal • Classic – trustworthy • Well-known brand – stood the test of time • Memories – old friends • Dependable • Wide selection of flavours
  • 19.
  • 20. • To increase brand equity by informing 85% of mothers that Campbell’s can be easily prepared and incorporated into recipes that will satisfy the entire family
  • 21.
  • 22. • To loving mothers, age 35-49, Campbell’s condensed soup is the classic, trustworthy brand of soup that provides your family with the nourishment they need, and the flavours they love.
  • 23. Advertising • Events/P.R/Buzz Marketing • Sales Promotion • Interactive – Online • Direct Marketing
  • 24.
  • 25. • To convince 75% of mothers that Campbell’s condensed soup is a classic family brand that encourages traditional family values and can be easily incorporated into recipes.
  • 26. • Key benefit statement Campbell’s wide selection of flavours makes it easy for mothers to prepare a delicious meal that will satisfy the entire family • Support claims Campbell’s offers 7 different varieties – more choices allow for variety of recipes Campbell’s brand has been around for decades and embodies traditional family values
  • 27. • Emotional + Positive appeal Tone: Warm Manner: Inviting, comforting Personality: Caring, dependable, helpful, trustworthy and family-oriented
  • 28.
  • 29. • To attract the interest of mothers 35-49 living in Canada. • This will be achieved by embedding the new advertising message into the minds of consumers by increasing frequency during fall and winter.
  • 30. • Television 68% watch TV 5 days a week 90% watch TV during prime time (7-11pm) Large reach, National The Food Network, TLC , Prime time TV shows (CSI, Amazing Race and etc)
  • 31. • OOH Placement in grocery stores; target is primary shopper, advertising at POP Placement in gyms; target uses fitness clubs 75% visited a mall in the past 7 days
  • 32. • Magazine 80% of target are med-heavy users Specific targeting to mothers Can include visual and long copy for a recipe Chatelaine, Today’s Parent, Canadian Living
  • 33.
  • 34. • Primary objective: To inform 80% of mothers that family time starts with Campbell’s • Secondary objective: To inform 80% of mothers that Campbell’s can be easily incorporated into recipes and satisfy the entire family
  • 35. • Increase target market’s participation with Campbell’s brand through events • Events will give Campbell’s a chance to show the target market how condensed soup can be easily incorporated into recipes that will satisfy the whole family.
  • 36. • To create hype among 80% of the target market before the campaign officially launches
  • 37. • Word of mouth will help spread a positive message to Campbell’s target market • P.R will help generate positive media attention towards Campbell’s new campaign.
  • 38. • Objective: To motivate 40% of switchers to repeat purchase over the campaign period in order to create loyal users.
  • 39. • 80% of Campbell’s target are switchers. Sales promotion will be an opportunity for Campbell’s to motivate switchers to become loyal users.
  • 40. • Objective: To increase brand equity by convincing 60% of mothers to participate in Campbell’s website.
  • 41. Campbell’s website will bring the target market closer with the brand and build a relationship. • Campbell’s website will help strengthen the campaign message by communicating with the target market through different interactive elements.
  • 42. • Objective: To stimulate the relationship between the Campbell’s brand with both loyal consumers and switchers
  • 43. • This IMC element will help support the event by informing target market of the event and encouraging their participation • Collect data for future reference
  • 44.
  • 45. Slogan Family time starts with Campbell’s
  • 46. • Idea Recruit actors to play portray a “family”, who travels to kids sports event such as a hockey game. The “family” will set up their own table and cook Campbell’s soup. • This will emphasize the idea that no matter how busy their lifestyles are, they still manage to enjoy a family meal together.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52. • Promote upcoming event • Online registration Event Newsletter/Recipes • An opportunity to collect consumer data for future relationship building program
  • 53. • Events will be held in Ontario in Fall and Winter months (September and January) • Events aim to bring families together and generate positive P.R • Michael Smith Chef at home; product demonstration
  • 54. Product sampling, Recipe book – encourage and increase purchase intention Cook off – incorporate Campbell’s into recipe Family oriented activities
  • 55.
  • 56. • Motivate target market to participate in Campbell’s brand by increasing value and exposure Recipes Newsletter Nutritional value Ads for download Coupons • Media will also be able to obtain information of current events
  • 57.
  • 58.
  • 59. • To turn switchers into loyal users; encourage repeat purchase • Grocers around Canada will coordinate with Campbell’s new campaign; creating hype over events and campaign P.O.P, end-of-aisle Promotion Premium/gifts – recipe book, can opener
  • 60.
  • 61. Spending by Medium 2% 8% Advertising 40% 20% Events/PR Sales Promotion Interactive 30% Direct Marketing
  • 62. • Through incorporating IMC strategies such as advertising, events/PR/buzz, sales promotion, online, and direct marketing, this campaign aims to bring families together and associate the sense of family tradition with Campbell’s soup because…