1. Liana Allen
918.284.3111 2120 East 18th
Street Tulsa, OK 74104 liana.allen@okstate.edu
PROFESSIONAL OBJECTIVE: Position with opportunity to learn business processes, develop professionally, and
contribute to efficient and successful business operations resulting in company growth and personal advancement.
HIGHLIGHTS OF QUALIFICATIONS
 Manage time efficiently and effectively by prioritizing, multi-tasking, and communicating.
 Adapt quickly to new environments and protocols.
 Value teamwork, a positive attitude, and personal responsibility.
 Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
 APPL I C A B L E COU R SE WOR K : ⬫Finance ⬫International Business
⬫Financial Accounting ⬫Managerial Accounting ⬫Organizing for Action
⬫Intercultural Communication ⬫ Oral Communication ⬫Written Communication
EDUCATION
Oklahoma State University Spears School of Business May 2015
Bachelor of Science in Business Administration Major: International Business
ACADEMIC PROJECTS
International Business: PlanProposal Fall 2013
 Managed a team of 6 individuals by leading discussions, encouraging contribution, and maintaining direct contact.
 Established realistic short-term goals to achieve consistent progress of project work.
 Earned 2nd place award on submitted business plan proposal and presentation. Evaluation was performed by real
business investors’ panel and only 1st
and 2nd
place submissions were seen as proposals worthy of investment.
Human Resources Management: Recruiter Project Summer 2014
 Coordinated a team of 3 members to deliver project work consisting of multiple deliverables including a position profile,
a management report for recruiting status, a class presentation on recruiting potential employees and an audience
participation training game.
 Delivered the presentation for recruiting potential employees.
WORK EXPERIENCE
EZ Insurance Agency Tulsa, OK
Office Secretary/ Receptionist October 2012 - December 2012
 Performed front office responsibilities to greet and direct arriving clients, answer incoming calls, address inquiries, and
place calls to existing clients regarding their accounts.
 Performed clerical duties to copy and fax documents as directed, properly file important documents, and locate files
upon request.
Tulsa Community College: Metro Campus Library Tulsa, OK
Software Scheduling Assistant: Learning Resources Center 2006
 Performed data entry to enter new media information and update records for all media checked-in and checked-out
using the school library software system.
 Performed desk duties to take calls and reserve media and private media room(s), resolve inquiries, or direct to third
party for further assistance.
 Assisted individuals experiencing difficulty operating any electronics or media by providing instructions necessary or by
determining other accessible options resulting in a solution.
Peppers Bar and Grill Tulsa, OK
Bartender/Server/Trainer/Host August 2007-February 2011, June 2012-October 2012
 Trained new employees on the menu content, preparation and delivery, the ordering and payment computer software,
and the additional side work required for the designated shift while encouraging skills to result in desirable habits of
multitasking and prioritizing for customer satisfaction.
 While performing various job functions, maintained composure and continuously displayed a positive attitude.