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ROHAN ANTONY
E-tail 
 E-tailing or E commerce can be described as 
transactions that are conducted over an electronic network, 
where ...
Some examples 
Major E tailers 
 Amazon 
 E bay 
 Jabong 
 Snapdeal 
 Flipkart 
Major Retailers 
•Wal Mart 
•Mc Donal...
Advantages of E tail 
 Convenience 
Online stores are usually available 24 hours a day, and 
many consumers have Internet...
Price & Selection 
One advantage of shopping online is being able to 
quickly seek out deals for items or services with m...
Disadvantages of E tail 
 Fraud & Security concerns 
Given the lack of ability to inspect merchandise 
before purchase, c...
Customer service & Warranty 
Sometimes product bought through online may lack 
proper customer service 
Taxes & Shipping...
Differences between E tail & 
Retail 
• Presentation 
In retailing merchants display their products to 
attract customers....
 Adaptation to changes 
Changes and modifications to an online store can be made 
any time. This means E tail stores can ...
Impact of E tail on Retail 
 In developed economies, started to face stagnating retail 
sales 
 Retailers forced more to...
Some Statistics
Conclusion 
From all these graphs we came to understand that 
future of commerce lies with the internet and other 
electro...
E-tail  v/s  Retail
E-tail  v/s  Retail
E-tail  v/s  Retail
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E-tail v/s Retail

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Differences between E tail & Retail , Impact of E tail on Retail , Online Shopping

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E-tail v/s Retail

  1. 1. ROHAN ANTONY
  2. 2. E-tail  E-tailing or E commerce can be described as transactions that are conducted over an electronic network, where the buyer and merchant not at the same physical location. E tailing may be B2B, B2C, B2G Retail  Retail means sale of goods and services from individuals or businesses to the end users.
  3. 3. Some examples Major E tailers  Amazon  E bay  Jabong  Snapdeal  Flipkart Major Retailers •Wal Mart •Mc Donald’s •Barnes & Noble •Harris Teeter supermkts •Kroger •Safeway
  4. 4. Advantages of E tail  Convenience Online stores are usually available 24 hours a day, and many consumers have Internet access both at work and at home. Other establishments such as internet cafes and schools provide access as well. Information & Reviews Online stores must describe products for sale with text, photos, and multimedia files. Some stores even allow customers to comment or rate their items. There are also dedicated review sites that host user reviews for different products.
  5. 5. Price & Selection One advantage of shopping online is being able to quickly seek out deals for items or services with many different vendors (though some local search engines do exist to help consumers locate products for sale in nearby stores).
  6. 6. Disadvantages of E tail  Fraud & Security concerns Given the lack of ability to inspect merchandise before purchase, consumers are at higher risk of fraud on the part of the merchant than in a physical store. Merchants also risk fraudulent purchases using stolen credit cards or fraudulent repudiation of the online purchase. Hands on inspection Typically, only simple pictures and or descriptions of the item are all a customer can rely on when shopping on online stores. If the customer does not have prior exposure to the item's handling qualities, they will not have a full understanding of the item they are buying.
  7. 7. Customer service & Warranty Sometimes product bought through online may lack proper customer service Taxes & Shipping Charges Depending up on where you live you have to pay sales tax and shipping charges for delivery of item may vary.  Time constraints Items which are needed immediately cannot be purchased through online.
  8. 8. Differences between E tail & Retail • Presentation In retailing merchants display their products to attract customers. Customers can use all their senses to enhance their selection area In e tailing customers can only see the product • Size Constructing an retail store large enough to hold everything can be a major cost. There is no much cost for building an e tail store
  9. 9.  Adaptation to changes Changes and modifications to an online store can be made any time. This means E tail stores can react faster to changing market conditions Retail stores operate on longer time frames. Changing them can be a major effort, so alterations are typically made every five to ten year  Convenience  Security  Price  Product testing  Time period for delivery
  10. 10. Impact of E tail on Retail  In developed economies, started to face stagnating retail sales  Retailers forced more to invest in order to develop new channels to compete with online entrants  Due to high fixed costs and increased capital expenditure, profit margin of the retailers reduced
  11. 11. Some Statistics
  12. 12. Conclusion From all these graphs we came to understand that future of commerce lies with the internet and other electronic means. So it would be tough competition for retailers. The only way of retailers is to enhance their level activities up to the satisfaction of their customers.

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