1.
1© Life Cycle Institute
Stakeholder Risk Management

2.
2© Life Cycle Institute
The research is in…

McKinsey
study
2008
70% of projects fail to meet objectives
PMI study
2015
Project success rates remain flat
(60%) between 2011-2015
Calleum
Consulting
“Why do
projects
fail”
2015
Top sources for project failure:
• Lack of communication
• Failure to engage
stakeholders
• Failure to address culture
change
Dr. Clemith Houston
“Perspectives on Research and Case Studies on Primary Factors for Project Success”
PMI Global Congress North America, 2015

3.
3© Life Cycle Institute
Why?
Stakeholder risk
management

4.
4© Life Cycle Institute
You’re 6x more
likely to meet
project objectives
You’ll be 3x
more likely to
meet budget and
4x more likely to
meet schedule
When you effectively manage stakeholder
risks…
©Prosci® Best Practices in Change Management
Benchmarking Report, 2014

5.
5© Life Cycle Institute
How do you manage stakeholder risk?
According to the Project Management Institute:
– Identify and analyze stakeholders
– Plan stakeholder management
– Manage stakeholder engagement
– Control and monitor stakeholder
engagement
PMI. PMBOK Guide, 5th edition. Newton Square: PMI, 2013.

6.
6© Life Cycle Institute
Stakeholder management tools

Identify

Analyze

Plan and
Manage

Control
• Brainstorm
• Interviews
• Lessons learned
from previous
projects
• Salient model
• Stakeholder
diagrams
• Key stakeholder
competency
assessments
• Power,
influence,
interest grids
• Stakeholder
maps
• Communication
plans
• Coaching plans
• Training plans
• Resistance
management
• Engagement
assessments
• Engagement
assessments
• Monitor
performance
metrics
• Adjust plans as
needed

7.
7© Life Cycle Institute
Stakeholder management spans the
project life cycle
Project
initiation
Project
planning
Project
execution
Project
monitor
and control
Project life cycle
• Identify stakeholder risks
• Stakeholder management
plans
• Engagement assessments
• Competency development
• Plan & document updates
• Identify stakeholders
• Analyze
stakeholders
• Performance metrics
• Reinforcement
• Plan & document updates

8.
8© Life Cycle Institute
Life Cycle Institute is an experienced
authority in:
1. Stakeholder analysis and assessment
2. Stakeholder engagement plans
3. Stakeholder map
4. Stakeholder satisfaction analysis
5. Resistance management

9.
9© Life Cycle Institute
3 Reasons to Choose Life Cycle Institute
Stakeholder management is what we DO!
Our team of certified change management practitioners understands
what it takes to change behavior to produce results!
LCI instructors are trained learning facilitators
Rigorous facilitator qualification and certification process
Focus on the learning process and transfer to the job
Engage learners, reinforce relevancy and integrate prior experience
LCI training is an active experience
Learning by doing vs. lecture
Group activities, assessments, case studies
Network with peers
Develop action plans to drive results post-training




10.
10© Life Cycle Institute
Education@LCE.com
www.LCE.com
800-556-9589
Life Cycle Institute is the learning, leadership and
change management practice at Life Cycle Engineering.