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The Art of
Coaching Employees
To truly understand
the art of coaching…
…you also need to
understand what it isn’t.
Coaching is
Coaching
Coaching isn’t
Managing
1
Coaching is
Coaching
Managing is about
the process.
Coaching isn’t
Managing
Coaching is
Coaching
When you manage,
you make sure
your employee is
fulfilling their job
responsibilities.
Coaching isn’t
Managing
But
Coaching isn’t
Managing
Coaching is…
Coaching is about the
person.
Coaching isn’t
Managing
When you coach,
you help your
employee reach his
or her highest
potential.
Coaching is…
Coaching isn’t
Managing
By helping them see
and understand the
obstacles preventing
them from success.
Coaching is…
Coaching is
Coaching
Coaching isn’t
Training
2
Coaching is
Coaching
Coaching isn’t
Training
Training is about
skill building.
Coaching is
Coaching
Coaching isn’t
Training
It's telling your
employee how to
improve a
particular skill.
But
Coaching isn’t
Training
Coaching is about
discovering what
may be preventing
your employee
from learning a
new skill.
Coaching is…
Coaching isn’t
Training
When you coach,
you do a whole lot
of asking...and
very little telling.
Coaching is…
Coaching is
Coaching
Coaching isn’t
Mentoring
3
Coaching is
Coaching
Mentoring is about
passing on your
experiences.
Coaching isn’t
Mentoring
Coaching is
Coaching
Usually to a more
junior employee in
order to help them
build business
acumen.
Coaching isn’t
Mentoring
But
Coaching isn’t
Mentoring
Coaching is all
about giving an
employee room.
Coaching is…
Coaching isn’t
Mentoring
When you coach,
you let them use
their own expertise
to grapple with
problems and
discover their own
solutions.
Coaching is…
Coaching is
Coaching
Coaching isn’t
Counseling
4
Coaching is
Coaching
Coaching isn’t
Counseling
Counseling is
looking at their
past.
Coaching is
Coaching
Coaching isn’t
Counseling
When you counsel,
you break down
the past to
discover what
could be affecting
their current
behavior.
But
Coaching isn’t
Therapy
Coaching is looking
at their future.
Coaching is…
Coaching isn’t
Therapy
When you coach,
you look at their
present behavior
to discover what
could effect their
future success.
Coaching is…
Side Note:
Even though you're not a
counselor, you may need to
get personal when you coach.
In 2009, the Harvard
Business Review published
findings that said…
76%
of executive coaches report
that they regularly talk about
personal matters.
When coaching, you have
to look at your employee
holistically...
not as an emotionless
worker bee.
And sometimes,
you have to wear
multiple hats at once
for a given situation.
Stay tuned!
This is
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