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The New
Digital
Influencers
Laurent Francois


                           Social media
@lilzeon                   and digital
                           strategist
LaurentFrancois            Owner of French
                           Ideas Agency in
                           London

laurent@french-ideas.com   Fashion
                           blogger
                           Co-creator of Hit-
                           Bag.com




    Art is long
Good ideas are more and more
complicated to spread in our
digital ecosystem. As tools
allow an easy access to public
sphere, they paradoxically
also shape stronger borders
and boundaries
More
   people,
    more
competition,
     less
  visibility
“My job has been,
over the years, to
remove barriers
that are preventing
people from joining
Facebook”
Naomi Gleit
But thanks to new digital stakeholders,
some ideas avoid the risk to be like ships
in the night.
Digital
influencers
matter as
markets
value our
social
activities

« my user
is rich »
Digital     Anyone who has the
influencer:   ability to generate
              change among one or
  a short     more people through a
 definition   digital action
A bit of
  history
(hum hum)
From the 60s to the early
2000s, people were trying to
make networks influential
But for the last 20 years,
billions of new small hubs of
influence rose and became
even more important than
the networks themselves
Iconic bloggers
started to
become
worldwide
influencers




Some of them
implemented
strong networks
Very few of these star-
bloggers survived; very few
new star-bloggers emerged
WHY?
1



The day blogging became less attractive
SEO
Quality
Frequency of publishing
                          Workload
Editing
Commenting                                          © David Armano
                          Haters
Monitoring
Ideation                                  Fatigue
                          Lack of ideas
Pleasure
Social design             New channels
Benchmarking
Positioning
Your other job
Your “real” life
2



The day Tweeting became mainstream
Twitter
                                                  business
                                                  is the
                                                  broadcast
Fans management                                   industry
                             Sharing place
Event engagement
Experience footprint
Social advertising       Live events

Emotions               Access to vertical
Crew linking           influencers

Live sharing
                       (TV/stars…)           Social
Alerting                                      hub
Escaping your job      Random Chat
Daily telling

                             FSTR
3



The day visual expression became social
expression at all
Lists
Inspirations
How to
Abstractionism         Mind browsing

Micro feeling
Macro perspective
                       Easy publishing    Reality +   Social
Comparing
                                         perception   Expression
Recommending
Buying              Immediate curating
Wandering
4



The day we’ve decided to permanently log
to global social interfaces
ID
Digital wallet
Accessibility
Participation    Harmonizing

Usages
FSTR
                 Streaming     Interfacing   Statuslife
Comparing
                                 real life
Asking
Confirming
Frictionless     Following
But it’s not really a bad news.

If Twitter business is the
broadcast industry, well the
broadcast industry business
lies in niche communities –
who needs niche contents to
share their voice (uh?)
“We’re entering the
third wave of media.
The first wave was the
broadcast networks.
The second wave was
cable networks. Now
it’s about giving people
exactly what they
want to watch today”
                           Salar Kamangar,
                           CEO YouTube
And Mr Kamangar could have said:



…and whatever their preferred channel is
3 trends which directly impact
 the way we (are) influence(d)
                     A world of
                     interfaces




                     The New
                       Digital
                    Influencers
         Niche
                                    Broadcast
     communities
                                       world
     becoming the
                                  becoming the
      main value
                                   digital world
        clusters
WHO ARE THE
 NEW DIGITAL
INFLUENCERS?
Interface

Preferred channel of expression   Reciprocity
             Habits
   Closed/open communities
        Transformation
     Anonymous/Identified
           Free/Paid
          Social CRM
               …


            Niche


 Temporary/Permanent topic        Authority
                                                             Digital
          Genesis
         Relevance
                                                           influencer
     Level of expertise
  Underground/Mainstream
      Market maturity
              ..


          Broadcast
           industry

                                   Scarcity
    Pure creation of media
  Existing media playground
   Crossmedia/Monomedia
  Real influencers digitalized

                                          A basic map of digital influencers analysis
3 kinds of new digital
     influencers

   Unique                Mono-
 transmedia               topic
 daily teller            expert

           Revenge of
             real life
           influencers
A unique positioning
A daily emission of
contents which            Unique
develop this unique     transmedia
positioning             daily teller
A recognition of the
talent by real people
first
Michelle Lara Lin
              http://thestrangerblog.com

              A unique fashion positioning: her
              love affair with a dead man,
              Albert Camus

              Every content Michelle publishes
              is related to this story

              Thousands of followers daily
              around this pitch on Instagr.am
© Demi Chen
J.R.
                     http://thestrangerblog.com

                     A unique art positioning: making
© Mohamed Nanabhay
                     people engage their images for a
                     cause, anywhere on Earth

                     Every content J.R. publishes is
                     related to this positioning.

                     Thousands of followers daily
                     follow J.R. on Instagr.am
A unique topic
A core channel of
diffusion             Mono-
Other channels are     topic
empowering the core   expert
channel
A very vertical
approach
Tiffany D
http://www.youtube.com/user/Ma
keupByTiffanyD

A YouTube beauty guru based in
Atlanta

Central place: YouTube. Twitter &
other networks to support and
answer her communities

Thousands viewers and followers
• Digitalization of
  classic real life
  influencers
                      Revenge of
• Diverse               real life
  crossmedia          influencers
  strategies
Lolo Jones
http://www.runlolorun.com/

A US track & field champion

Central place: Twitter. A way to
improve her relationship with
fans & PR

Thousands viewers and followers
CONSEQUENCES FOR
DIGITAL INFLUENCERS
MAPPING & ENGAGING
#1 From Conversations’ analysis
    to clusters understanding
It’s no longer enough to
have an overall report
analyzing conversations

We now need to better
define gravity centers and
how an individual is
recognized by his peers &
followers
#2 From storytelling to
             daily-tellers
It’s not enough to have a
good story to tell, it’s better
to know if a public is ready to
daily live it

Social Journey Planning is
now more and more
important in the early
creative process, which then
becomes user-centric
#3 From open world to the
       revenge of subcultures
As it becomes more and more
easy to track individuals at a
macro level, micro hidden
spheres rise

It’s no longer important to
track real IDs, but it becomes
better to establish
« personae »
#4 From Influencers’ engagement
   to Social CRM management
As real influencers are more
and more below the line, it’s
important to implement a
strong Social CRM backoffice

It becomes more and more
crucial to identify the right
Zero Moment of Truth at a
micro-community level
To go further, contact me!

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The New Digital Influencers

  • 2. Laurent Francois Social media @lilzeon and digital strategist LaurentFrancois Owner of French Ideas Agency in London laurent@french-ideas.com Fashion blogger Co-creator of Hit- Bag.com Art is long
  • 3. Good ideas are more and more complicated to spread in our digital ecosystem. As tools allow an easy access to public sphere, they paradoxically also shape stronger borders and boundaries
  • 4. More people, more competition, less visibility
  • 5. “My job has been, over the years, to remove barriers that are preventing people from joining Facebook” Naomi Gleit
  • 6. But thanks to new digital stakeholders, some ideas avoid the risk to be like ships in the night.
  • 8. Digital Anyone who has the influencer: ability to generate change among one or a short more people through a definition digital action
  • 9. A bit of history (hum hum)
  • 10. From the 60s to the early 2000s, people were trying to make networks influential
  • 11. But for the last 20 years, billions of new small hubs of influence rose and became even more important than the networks themselves
  • 12.
  • 14.
  • 15. Very few of these star- bloggers survived; very few new star-bloggers emerged
  • 16. WHY?
  • 17. 1 The day blogging became less attractive
  • 18. SEO Quality Frequency of publishing Workload Editing Commenting © David Armano Haters Monitoring Ideation Fatigue Lack of ideas Pleasure Social design New channels Benchmarking Positioning Your other job Your “real” life
  • 19. 2 The day Tweeting became mainstream
  • 20. Twitter business is the broadcast Fans management industry Sharing place Event engagement Experience footprint Social advertising Live events Emotions Access to vertical Crew linking influencers Live sharing (TV/stars…) Social Alerting hub Escaping your job Random Chat Daily telling FSTR
  • 21. 3 The day visual expression became social expression at all
  • 22. Lists Inspirations How to Abstractionism Mind browsing Micro feeling Macro perspective Easy publishing Reality + Social Comparing perception Expression Recommending Buying Immediate curating Wandering
  • 23. 4 The day we’ve decided to permanently log to global social interfaces
  • 24. ID Digital wallet Accessibility Participation Harmonizing Usages FSTR Streaming Interfacing Statuslife Comparing real life Asking Confirming Frictionless Following
  • 25. But it’s not really a bad news. If Twitter business is the broadcast industry, well the broadcast industry business lies in niche communities – who needs niche contents to share their voice (uh?)
  • 26. “We’re entering the third wave of media. The first wave was the broadcast networks. The second wave was cable networks. Now it’s about giving people exactly what they want to watch today” Salar Kamangar, CEO YouTube
  • 27. And Mr Kamangar could have said: …and whatever their preferred channel is
  • 28. 3 trends which directly impact the way we (are) influence(d) A world of interfaces The New Digital Influencers Niche Broadcast communities world becoming the becoming the main value digital world clusters
  • 29. WHO ARE THE NEW DIGITAL INFLUENCERS?
  • 30. Interface Preferred channel of expression Reciprocity Habits Closed/open communities Transformation Anonymous/Identified Free/Paid Social CRM … Niche Temporary/Permanent topic Authority Digital Genesis Relevance influencer Level of expertise Underground/Mainstream Market maturity .. Broadcast industry Scarcity Pure creation of media Existing media playground Crossmedia/Monomedia Real influencers digitalized A basic map of digital influencers analysis
  • 31. 3 kinds of new digital influencers Unique Mono- transmedia topic daily teller expert Revenge of real life influencers
  • 32. A unique positioning A daily emission of contents which Unique develop this unique transmedia positioning daily teller A recognition of the talent by real people first
  • 33. Michelle Lara Lin http://thestrangerblog.com A unique fashion positioning: her love affair with a dead man, Albert Camus Every content Michelle publishes is related to this story Thousands of followers daily around this pitch on Instagr.am © Demi Chen
  • 34. J.R. http://thestrangerblog.com A unique art positioning: making © Mohamed Nanabhay people engage their images for a cause, anywhere on Earth Every content J.R. publishes is related to this positioning. Thousands of followers daily follow J.R. on Instagr.am
  • 35. A unique topic A core channel of diffusion Mono- Other channels are topic empowering the core expert channel A very vertical approach
  • 36. Tiffany D http://www.youtube.com/user/Ma keupByTiffanyD A YouTube beauty guru based in Atlanta Central place: YouTube. Twitter & other networks to support and answer her communities Thousands viewers and followers
  • 37. • Digitalization of classic real life influencers Revenge of • Diverse real life crossmedia influencers strategies
  • 38. Lolo Jones http://www.runlolorun.com/ A US track & field champion Central place: Twitter. A way to improve her relationship with fans & PR Thousands viewers and followers
  • 40. #1 From Conversations’ analysis to clusters understanding It’s no longer enough to have an overall report analyzing conversations We now need to better define gravity centers and how an individual is recognized by his peers & followers
  • 41. #2 From storytelling to daily-tellers It’s not enough to have a good story to tell, it’s better to know if a public is ready to daily live it Social Journey Planning is now more and more important in the early creative process, which then becomes user-centric
  • 42. #3 From open world to the revenge of subcultures As it becomes more and more easy to track individuals at a macro level, micro hidden spheres rise It’s no longer important to track real IDs, but it becomes better to establish « personae »
  • 43. #4 From Influencers’ engagement to Social CRM management As real influencers are more and more below the line, it’s important to implement a strong Social CRM backoffice It becomes more and more crucial to identify the right Zero Moment of Truth at a micro-community level
  • 44. To go further, contact me!