SlideShare a Scribd company logo
1 of 24
Individual exercise
 What was the most effective meeting you
have ever lead or attended?
 Why? What sets it apart?
• What happened before the meeting?
• During the meeting?
• After the meeting?
 What was your worst meeting?
 Why? Describe behaviors, settings, etc.
2
How do we define “meeting”
3
1. An act or process of coming together as an
assembly for a common purpose.
2. A meeting is a gathering of two or more people
that has been convened for the purpose of
achieving a common goal through verbal
interaction, such as sharing information or
reaching agreement.
There are many different
types of meetings
Ad Hoc Issues Status Working Strategic
A short
conversation
with a few
people in a
hallway or over
coffee
A possibly
controversial
meeting with a
partner, client,
or even patient
to discuss
multiple
options
Reporting up
to senior staff
or a different
group that you
are
collaborating
Sitting in a
conference
room with co-
workers to
understand
status, solve
problems, or
make
decisions
Gathering
large groups
offsite for
several days
on a variety of
topics
4
Imagine
no more meetings
 How much time would you have?
 How productive would you be?
 Seriously, would you be more productive?
 What do you lose to meetings, especially
to bad meetings?
 What do you gain from the
best meetings?
5
There is a more effective,
more productive way to meet
 Do more work up front
 Get the right people in the room
 Gather the right materials
 pre-wire any key decisions
 In the meeting focus
 Stop long tangents
 Avoid solving
 Assign Actions
 Follow up on the assignments
6
It looks like a bow tie
The Bowtie Meeting
Effective Meetings start in
advance of the actual
start time. Agendas,
attendees, agreements
and more can all be
prepared in advance to
improve the success of
the time together
Stick to the agenda. Ask
questions to keep
participants focused on
the purpose of the
meeting
Most results are realized
after the meeting. Assign
actions in the meeting,
move forward with the
agenda and hold people
accountable afterward
7
Prepare
30% 40% 30%*
Conduct
Meeting Follow-up
Participate
* Percentages vary by meeting type,
frequency and duration
Meeting Scorecard!
1 Did the meeting start on time?
2 Were the right people present in the right number?
3 Was a standing agenda followed?
4 Was the Action Log reviewed?
5 Were participants prepared?
6
Was participant attention focused?
(no sidebar conversations or cell phones)?
7 Leader managed time; people stuck to topic?
8 Open and honest conversation?
9 Issues constructively challenged?
10 Did the meeting end on time?
Total Score
Yes 2
Somewhat 1
No 0
When asked to conduct
a meeting, first ask…
 How else could the result be accomplished?
 Look at it critically
 Respect your time; respect their time
9
Preparing the Bowtie Meeting
 Agreement on objectives with the meeting sponsor
 Send the agenda and materials in advance
 Clarify why we are meeting and what will we accomplish?
 Avoid negative surprises
 Meet in advance with key stakeholders to present relevant
information that might startle them (aka, pre-wiring a meeting)
10
Prepare Follow-up
Participate
Conduct
Meeting
Plan your meetings well using
an agenda as your roadmap
1. Clarify the purpose
2. Invite (just) the right
participants
3. Develop a specific
agenda
4. Prepare and share
materials in advance
11
Conduct a Bow-tie Meeting
Most people are familiar with running a
meeting, but the Bow-tie format focuses
more on results and capturing actions to
complete after the meeting ends
12
Prepare
Conduct
Meeting Follow-up
Participate
A strong agenda makes
conducting easy
 Effective agendas offer
clear durations for
topics and activities
 Assign specific roles
 A timekeeper
 A scribe or note keeper
 Respect people’s time
 Focus on Results
13
Results ≠ Time
 Not all meetings need to be 60 minutes
 Just because digital calendars default to 30-
minute increments
 One week, ask for a 30 minute meeting and
see what is different
 Conversations need to lead to results
 If people want to “catch-up” schedule a
separate, more informal session such as a
shared lunch
14
Meeting guidelines help set
standards for behaviors
 Be prepared; avoid reading in the meeting
 Focus on the task at hand
 1 conversation at a time
 Minimize gadgets and multi-tasking
 5-mintue rule if a topics runs too long
 Be civil
 Different opinions must be heard
15
Look for data, not assertions
 Ask people, “How do you know?”
 Assertion - “That will never work.”
 Question - “How do you know?”
 You may have no data or suspect data
 Use the meeting to define what data is
needed and who can gather and validate
16
Decide how to decide
 Most meetings require multiple
participants to come to agreement in the
following ways
 Consensus – Most agree
 Vote – Simple majority
 Consult – listen, then a subset decides
 Command – decisions do not involve others
17
2 tools for capture and
keeping on track
 Set time limits for agenda items
and stick to them; when topics run long,
stop conversation and capture them on…
18
Parking Lot
Tangential topics
Lengthy discussions
Not on the agenda
Action Log
Who does what by when
Action log reviews
should be an agenda
item
The outcome of the meeting is
often realized after the event
 Effective meetings capture actions and
items to process after people leave the
room; now the real work is accomplished
 Keep clear, simple meeting notes
 Not a verbatim report, just decisions, actions
19
Prepare Follow-up
Conduct
Meeting
Participate
You can have a positive influence
in every meeting you attend
 Stay involved
 Don’t check-out or try to multitask
 Ask questions that bring the group back on task
 Guide teams to resolve issues and keep moving
forward
20
Prepare
Conduct
Meeting Follow-up
Participate
Participate well
 Listen, support, contribute
 Keep the meeting focused and on track
 “How are we doing on our agenda?”
 “Is there an action we should capture?”
 “Is this something we should discuss offline?”
 Say “and” more than you say “but”
21
Putting it into practice
 What will you do differently tomorrow?
 How will you improve your meetings in
three weeks? In three months?
22
Contact Us
Discover how your organization can
run more effective meetings today by
contacting Line of Sight.
Get started today!
23
©2011-2013 Line of Sight – All Rights Reserved

More Related Content

Recently uploaded

BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...noida100girls
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth MarketingShawn Pang
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Tina Ji
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in managementchhavia330
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 

Recently uploaded (20)

BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdf
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in management
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 

Featured

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by HubspotMarius Sescu
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTExpeed Software
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)contently
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 

Featured (20)

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

Top 10 Must Do’s For Effective Meetings

  • 1.
  • 2. Individual exercise  What was the most effective meeting you have ever lead or attended?  Why? What sets it apart? • What happened before the meeting? • During the meeting? • After the meeting?  What was your worst meeting?  Why? Describe behaviors, settings, etc. 2
  • 3. How do we define “meeting” 3 1. An act or process of coming together as an assembly for a common purpose. 2. A meeting is a gathering of two or more people that has been convened for the purpose of achieving a common goal through verbal interaction, such as sharing information or reaching agreement.
  • 4. There are many different types of meetings Ad Hoc Issues Status Working Strategic A short conversation with a few people in a hallway or over coffee A possibly controversial meeting with a partner, client, or even patient to discuss multiple options Reporting up to senior staff or a different group that you are collaborating Sitting in a conference room with co- workers to understand status, solve problems, or make decisions Gathering large groups offsite for several days on a variety of topics 4
  • 5. Imagine no more meetings  How much time would you have?  How productive would you be?  Seriously, would you be more productive?  What do you lose to meetings, especially to bad meetings?  What do you gain from the best meetings? 5
  • 6. There is a more effective, more productive way to meet  Do more work up front  Get the right people in the room  Gather the right materials  pre-wire any key decisions  In the meeting focus  Stop long tangents  Avoid solving  Assign Actions  Follow up on the assignments 6 It looks like a bow tie
  • 7. The Bowtie Meeting Effective Meetings start in advance of the actual start time. Agendas, attendees, agreements and more can all be prepared in advance to improve the success of the time together Stick to the agenda. Ask questions to keep participants focused on the purpose of the meeting Most results are realized after the meeting. Assign actions in the meeting, move forward with the agenda and hold people accountable afterward 7 Prepare 30% 40% 30%* Conduct Meeting Follow-up Participate * Percentages vary by meeting type, frequency and duration
  • 8. Meeting Scorecard! 1 Did the meeting start on time? 2 Were the right people present in the right number? 3 Was a standing agenda followed? 4 Was the Action Log reviewed? 5 Were participants prepared? 6 Was participant attention focused? (no sidebar conversations or cell phones)? 7 Leader managed time; people stuck to topic? 8 Open and honest conversation? 9 Issues constructively challenged? 10 Did the meeting end on time? Total Score Yes 2 Somewhat 1 No 0
  • 9. When asked to conduct a meeting, first ask…  How else could the result be accomplished?  Look at it critically  Respect your time; respect their time 9
  • 10. Preparing the Bowtie Meeting  Agreement on objectives with the meeting sponsor  Send the agenda and materials in advance  Clarify why we are meeting and what will we accomplish?  Avoid negative surprises  Meet in advance with key stakeholders to present relevant information that might startle them (aka, pre-wiring a meeting) 10 Prepare Follow-up Participate Conduct Meeting
  • 11. Plan your meetings well using an agenda as your roadmap 1. Clarify the purpose 2. Invite (just) the right participants 3. Develop a specific agenda 4. Prepare and share materials in advance 11
  • 12. Conduct a Bow-tie Meeting Most people are familiar with running a meeting, but the Bow-tie format focuses more on results and capturing actions to complete after the meeting ends 12 Prepare Conduct Meeting Follow-up Participate
  • 13. A strong agenda makes conducting easy  Effective agendas offer clear durations for topics and activities  Assign specific roles  A timekeeper  A scribe or note keeper  Respect people’s time  Focus on Results 13
  • 14. Results ≠ Time  Not all meetings need to be 60 minutes  Just because digital calendars default to 30- minute increments  One week, ask for a 30 minute meeting and see what is different  Conversations need to lead to results  If people want to “catch-up” schedule a separate, more informal session such as a shared lunch 14
  • 15. Meeting guidelines help set standards for behaviors  Be prepared; avoid reading in the meeting  Focus on the task at hand  1 conversation at a time  Minimize gadgets and multi-tasking  5-mintue rule if a topics runs too long  Be civil  Different opinions must be heard 15
  • 16. Look for data, not assertions  Ask people, “How do you know?”  Assertion - “That will never work.”  Question - “How do you know?”  You may have no data or suspect data  Use the meeting to define what data is needed and who can gather and validate 16
  • 17. Decide how to decide  Most meetings require multiple participants to come to agreement in the following ways  Consensus – Most agree  Vote – Simple majority  Consult – listen, then a subset decides  Command – decisions do not involve others 17
  • 18. 2 tools for capture and keeping on track  Set time limits for agenda items and stick to them; when topics run long, stop conversation and capture them on… 18 Parking Lot Tangential topics Lengthy discussions Not on the agenda Action Log Who does what by when Action log reviews should be an agenda item
  • 19. The outcome of the meeting is often realized after the event  Effective meetings capture actions and items to process after people leave the room; now the real work is accomplished  Keep clear, simple meeting notes  Not a verbatim report, just decisions, actions 19 Prepare Follow-up Conduct Meeting Participate
  • 20. You can have a positive influence in every meeting you attend  Stay involved  Don’t check-out or try to multitask  Ask questions that bring the group back on task  Guide teams to resolve issues and keep moving forward 20 Prepare Conduct Meeting Follow-up Participate
  • 21. Participate well  Listen, support, contribute  Keep the meeting focused and on track  “How are we doing on our agenda?”  “Is there an action we should capture?”  “Is this something we should discuss offline?”  Say “and” more than you say “but” 21
  • 22. Putting it into practice  What will you do differently tomorrow?  How will you improve your meetings in three weeks? In three months? 22
  • 23. Contact Us Discover how your organization can run more effective meetings today by contacting Line of Sight. Get started today! 23
  • 24. ©2011-2013 Line of Sight – All Rights Reserved

Editor's Notes

  1. Facilitator can discuss the different types. Look back to the initial exercise; where do participants spend their time
  2. Facilitator can discuss the different types. Look back to the initial exercise; where do participants spend their time
  3. Alt. What to you gain from meetings? What do you lose? Would it be possible to perform in and run a large complex Agency?
  4. Author’s note: need to segment assessment into sections that align with the agenda. Reinforce common, repeatable points.
  5. Facilitator Note: the last bullet should be reinforced throughout. One major outcome of this session may be a noticeable reduction in the number of meetings
  6. Facilitators: People are already pre-wiring. Ask how they prepare for success. Uncover best practices to share.
  7. Facilitator: You probably run a fraction of the meetings you attend, but you are not off the hook.
  8. MA/TJ