4. Marketing, business development and public speaking – 25+ years
Teaching, tutoring and mentoring – 15+ years
Social business training and coaching – 7+ years
Global – Malaysia and Nigeria
Keynote speaker
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
5. A LOT!
Create and polish your Facebook business page
Develop content that get fans commenting and sharing
Determine when to post content to engage customers
Find images and create simple ads
Promote your business on- and off-line using Facebook
Use groups for product ideas and competitive intelligence
Measure your success on Facebook
Workshop participants will also receive
A Facebook for Business Tip Sheet
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
6. You know what doesn’t work
for a social media strategy?
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
7. NOT BEING SOCIAL.
- Ted Rubin
You know what doesn’t work
for a social media strategy?
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
13. One place
Tabs
All log-in IDs, passwords
Idea To Do list
Squirrels
Measure
Revise
Track
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
14. Is digital as integrated in your marketing as it is in your customers’ lives?
Are you taking advantage of the web’s ability to target audiences and personalize
your messages?
Are you going the distance to embrace mobile and the internet in your customer’s
pocket?
Source: http://www.blue-iceberg.com/our-thinking/pdfs/Blue_Iceberg_Digital_Marketing_Checklist.pdf
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
15. Must know who your audience is
Must know where they are talking online
Must have a destination for them to go to
Must have a PLAN
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
16. WRITE IT DOWN!
Match social media to traditional and digital media (Tied to business goals)
Increase traffic to website
Start and develop relationships (leading to sales)
Increase customer awareness of and/or manage your brand
Gain customer insight
Become more accessible
Build trust or loyalty
Stalk your competition. (Umm…EVERYBODY is your competition.)
Don’t go it alone. Hire a professional to jumpstart your efforts.
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
17. Traditional
Print (newspapers, brochures, local directories, yearbook ads, business cards, etc.)
Outdoor (billboards, signage, bench, etc.)
TV and Radio
Direct Mail
Sponsorships (sports teams, charities, etc.)
Exhibits
Digital
Website / Blog
Google Ads
Email Newsletter
Email Signatures
Social
Facebook, Twitter, LinkedIn, YouTube, Pinterest, Instagram, SnapChat , etc.
Claim your real estate
Benchmark
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
18. Devote staff time to social media
Assign a staff person to work with your social media at least part time
Hire a professional to jump-start
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
21. It’s easy!
Log into Facebook with your personal account
Follow the steps
Complete your profile in detail
Utilize Facebook’s Help section
https://www.facebook.com/business/learn/set-up-facebook-page
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
25. Add a profile picture
Add a cover photo
Add your basic information
Include your website and other social media platforms
Include your address, phone, etc.
Complete your About page
Add a CTA button
Like your own page
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
27. Invite your friends and family
The Social Media Rule/Law
Share your Page
Invite your businesses contacts
Upload a list to send people an email so they know about your new Page.
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
28. Curate and create
Types of content
What am I going to say?
Editorial calendar
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
29. Blog posts
Videos
Infographics
Guides
Book reviews
Images
Opinion posts
Product reviews
Lists
Link or resource pages
eBook
Case study
Podcast
Interviews
Research
Surveys
Animated gifs
Comics or cartoons
What is your competition
doing?
What is an unrelated
company doing?
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
31. Set up a FB event
Public – comes up as suggested events
Allows others to invite
Link to ticket-selling site
Harvest email addresses
During the event, upload pictures.
Encourage staff and attendees to upload pictures
Encourage everyone to check-in on your Facebook page
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
34. After event
Provide an event recap with photos and video
Encourage event attendees’ to post
Thank people for participating
Collect feedback by posting “Questions” or a survey link
Invite them to stay connected by subscribing to your blog or e-newsletter --- or joining
your Facebook group.
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
38. Contest on social media
Announce and promote winner
on traditional
Billboard
Print ad
Radio
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
39. All that printed material!
Brochures
Packaging
Inserts
Business Cards
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
56. Built-in focus group
Be seen as a leader
Gain influence, insight, and trust
Audiences
People who subscribe to your email newsletter
Current customers
Anyone – you never know who knows someone
Offer “exclusive” discounts and insights
Host monthly Q&As and interview members
Share industry news
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
58. Create a Facebook group exclusively for
people who receive your email newsletter
or include a link to sign up for your email
newsletter in your Group Description.
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
60. Measure
Likes – 1 point each
Comments – 5 points each
Shares – 10 points each
Comments
Use for Q & A pages
Use for customer service
Track for content ideas
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
61. Page Insights
Allows you to see all sorts of information about your Facebook fans (or potential
customers).
Includes data such as
Geographic location, age, gender and your top performing content.
Integrate an email-marketing app into your company's Facebook page
Will allow users to sign up to receive your email newsletters.
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
64. Notes - A great way to “blog” on your Facebook page
Similar to Medium and SquareSpace
Cover images for each post
Can format text into headers, quotes or bullets
http://bit.ly/1LGPhmW
Partnership with Constant Contact
Can combine email marketing platform with Facebook’s social ads
http://bit.ly/1MzOjFl
FACEBOOK LIVE!!!!!
@LisaLFlowers LFlowers@FlowersMediaMatters.com 703.862.8743
65. I. Your Plan
II. Get support – A private Facebook group!
III. Go slow, but go!
66.
67. @LisaLFlowers
(On Instagram – LisaLFlowers1)
www.LisaLFlowers.com
or www.FlowersMediaMatters.com
LFlowersFlowers@FlowersMediaMatters.com
703-862-8743