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Why Facebook News Feed Optimization (NFO) matters to marketers Bryan Person * Helen Todd Chad Wittman * Dennis Yu #NFO #BWENY
Download our presentation ,[object Object],[object Object],[object Object]
Moderator ,[object Object],[object Object],[object Object],[object Object],[object Object]
96% Like your Page … ,[object Object],[object Object]
…  and then never return ,[object Object],[object Object]
EdgeRank algorithm ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
NFO Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Know your audience ,[object Object],[object Object],[object Object]
Use Facebook Questions ,[object Object],[object Object],[object Object]
Target Wall posts to be relevant ,[object Object],[object Object],[object Object]
Use photos to make posts pop ,[object Object],[object Object],[object Object]
Content is King: Good. Relevant. Shareable ,[object Object],[object Object],[object Object]
Customize link headers & descriptions ,[object Object],[object Object],[object Object]
Customize link headers & descriptions ,[object Object],[object Object],[object Object]
Customize link headers & descriptions ,[object Object],[object Object],[object Object]
Win with fun and questions! ,[object Object],[object Object],[object Object]
Share exclusive fan content ,[object Object],[object Object],[object Object]
Share exclusive fan content ,[object Object],[object Object],[object Object]
EdgeRank Data ,[object Object],[object Object],[object Object],[object Object],[object Object]
A comparison: ,[object Object],[object Object],[object Object],Top 20 brand Pages Top 20 EdgeRank Pages Avg. EdgeRank score: 7 Avg. EdgeRank score: 113 Avg. unlike rate: 0.03% Avg. unlike rate: 0.23% Avg. comments rate: 0.04% Avg. comments rate: 2.65% Avg. like rate: 0.14% Avg. like rate: 3.91%
Tactics for EdgeRank success  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Intentionally polarizing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A comparison ,[object Object],[object Object],[object Object],Company X Company Y 20,000 fans 500,000 fans Online coupon site Cable TV network ~ 13,000 NF impressions/day ~ 12,000 NF impressions/day Comment ratio: 0.35% Comment ratio: 0.12% Like ratio: 0.45% Like ratio: 0.28% Content seen in NF 18x/month Content seen in NF 1x/month
Insights & Advertising ,[object Object],[object Object],[object Object],[object Object],[object Object]
Affinity  – Weight – Time Decay
Affinity –  Weight  – Time Decay Comment Share Photo Video Wall Post Like
Object Weight Rosetta Stone
Object Weight Rosetta Stone, Gordmans, Lane Bryant
Affinity – Weight –  Time Decay
Time Decay
Athletic Shoes brand Energy Drink brand Time Decay
Industry Benchmarks
User User Profile Increases News feed impressions 3 6 7 2 5 More interaction increases Feedback % 1 Friends User likes the page Get on the News Feed Get on Facebook Suggested Pages News Feed Optimization 4
R = 0.96 Lady Gaga Barack Obama  Rihanna  Period: 4/21 – 5/21/2011 Top 24 Facebook Pages
Gordmans
Lane Bryant
More interactions = more NFO coverage
Discussion/Q&A ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you! ,[object Object],[object Object],[object Object]

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BlogWorld panel on Facebook News Feed Optimization

Editor's Notes

  1. The user’s affinity , or relationship, to the friend or Facebook Page that published the content. Users build affinity to friends and brands by interacting more frequently on their Walls with comments, Likes, shares, and tagging.
  2. The weight for any piece of content. The more comments and Likes to a post from other friends and fans, the higher its weight. Content type — status updates, links, photos, videos, etc. –is also part of the equation.
  3. Great work! Now we just need some industry benchmarks on fan counts, posts, engagement rates, etc...
  4. But unless you understand the mechanics of the Facebook system – how ads and apps work together to drive traffic, then interpreting metrics like Post Quality Score, Edge Rank, Feedback Rate, action rate, conversion rate, CPC, and so forth – does it really mater what reports the tool generates? Does it matter how many ads your PPC platform can dumb multiply in the hopes that one of those ads shot into the dark will succeed. Or does it matter how many apps are in the software company ’s library, such that you can compare who has the most features?
  5. In regression, the R 2 coefficient of determination is a statistical measure of how well the regression line approximates the real data points. An R 2 of 1.0 indicates that the regression line perfectly fits the data.