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Innovation
              Dur ing a Time
              of Change


Lori Reed
Lori Reed Learning Solutions
lorireed.com | lori@lorireed.com
704.350.LIB1 (5421)
Agenda/Learning Objectives

• Background info on challenges facing
  libraries
• My story
• How change affects us
• Choices we make
• Dealing with change
• Innovation during change
http://www.flickr.com/photos/tommy-ironic/61969725/
1995 Library of the Year
Charlotte Mecklenburg Library Budget
$50,000,000




$41,250,000                        $40,138,043
                            $39,411,696
                     $36,947,113
                                          $35,372,946
              $34,391,220
$32,500,000
      $29,289,529



$23,750,000


                                                  $17,686,473

$15,000,000
          2004-5 2005-6 2006-7 2007-8 2008-9 2009-102010-11 ?
Peak versus 2010
700                                 100%
                                           100%
      614
525                                 75%




350                                 50%
                                                  50%
            321
                    24
175                                 25%
                    18    24
                               20
                    12
                     6
  0                  0               0%

        Staff            Branches           Hours
In calm weather, all ships have good
captains.
Swedish proverb, often attributed to Adam Smith
The Stages of Change

         Stage    Stage Stage          Stage
Active

          One      Two Three           Four
                     Anger
                             Testing

                                       Balancing
         Confusion
Passiv
  e




                 DEFENSIVE ACKNOW-     ACCEPTANCE
         SHOCK
                  RETREAT LEDGEMENT


                        Tim
                         e
The Stages of Grief


                         Anger
Active



          Stability                     Acceptance
                      Denial     Bargaining
Passive




                                     Depression
              Immobilized

                           Time
The Four Agreements
1.Be impeccable with your
  word
2.Don’t take anything
  personally
3.Don’t make assumptions
4.Always do your best
Circles of Control
      The World

   Circle of Concern




   Circle of Influence
All the world’s problems
                                  These are things
             The World            happening that I
                                  may or may not
    Water crisis in China           be concerned
                      Kardashians          about.
  anything on Fox News
  Michael Jackson’s Doctor

             Worm going extinct
Concerns important to me
                                         These are
          Circle of Concern           things that I
                                   am concerned
     gas prices                    about but have
                                        no control
  how bad the Panthers are playing
                                              over.
                                         They may
   library budget
                                   impact me but
   who is going to get laid off           I cannot
                                       control the
        interest on my 401K              outcome.
Circle of Influence
                                     These are
       Circle of Influence          things that I
  ideas I can implement         am concerned
          my job performance         about and
                                  have control
helping library patrons                    over.
    changing 401K allocations    This is where
                                    we need to
    update resume                    focus our
                                  physical and
        get on Linked In        mental energy.
What’s in your circle of influence?
            The World

         Circle of Concern




         Circle of Influence
Thank you LISHost
Lessons learned: Innovating
 when the world’s in chaos
Image Source: http://infolit-g11.wikispaces.com/TOK-IL+Track+2
1. Innovation is more than tech.
Innovation is about the user/
member/patron/student/staff
experience.




     Image Source: http://identidadgeek.com
2. Be willing to do what’s right
for the organization and the
profession
3. Focus on what you can
          control, even if it is only
          yourself




Image Source: http://hollowichigobanki.deviantart.com/art/Zen-stones-Early-Evening-163780332
4. Accept the fact that libraries
are going to look very different
in the future
5. This is an opportunity!
- to learn
-to grow
-to adapt
-to improve
-let go of what’s not working
Lori Reed
Lori Reed Learning Solutions
lorireed.com | lori@lorireed.com
704.350.LIB1 (5421)

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Innovation During a Time of Change

  • 1. Innovation Dur ing a Time of Change Lori Reed Lori Reed Learning Solutions lorireed.com | lori@lorireed.com 704.350.LIB1 (5421)
  • 2. Agenda/Learning Objectives • Background info on challenges facing libraries • My story • How change affects us • Choices we make • Dealing with change • Innovation during change
  • 4. 1995 Library of the Year
  • 5. Charlotte Mecklenburg Library Budget $50,000,000 $41,250,000 $40,138,043 $39,411,696 $36,947,113 $35,372,946 $34,391,220 $32,500,000 $29,289,529 $23,750,000 $17,686,473 $15,000,000 2004-5 2005-6 2006-7 2007-8 2008-9 2009-102010-11 ?
  • 6.
  • 7.
  • 8. Peak versus 2010 700 100% 100% 614 525 75% 350 50% 50% 321 24 175 25% 18 24 20 12 6 0 0 0% Staff Branches Hours
  • 9.
  • 10. In calm weather, all ships have good captains. Swedish proverb, often attributed to Adam Smith
  • 11. The Stages of Change Stage Stage Stage Stage Active One Two Three Four Anger Testing Balancing Confusion Passiv e DEFENSIVE ACKNOW- ACCEPTANCE SHOCK RETREAT LEDGEMENT Tim e
  • 12. The Stages of Grief Anger Active Stability Acceptance Denial Bargaining Passive Depression Immobilized Time
  • 13.
  • 14. The Four Agreements 1.Be impeccable with your word 2.Don’t take anything personally 3.Don’t make assumptions 4.Always do your best
  • 15. Circles of Control The World Circle of Concern Circle of Influence
  • 16. All the world’s problems These are things The World happening that I may or may not Water crisis in China be concerned Kardashians about. anything on Fox News Michael Jackson’s Doctor Worm going extinct
  • 17. Concerns important to me These are Circle of Concern things that I am concerned gas prices about but have no control how bad the Panthers are playing over. They may library budget impact me but who is going to get laid off I cannot control the interest on my 401K outcome.
  • 18. Circle of Influence These are Circle of Influence things that I ideas I can implement am concerned my job performance about and have control helping library patrons over. changing 401K allocations This is where we need to update resume focus our physical and get on Linked In mental energy.
  • 19. What’s in your circle of influence? The World Circle of Concern Circle of Influence
  • 21. Lessons learned: Innovating when the world’s in chaos Image Source: http://infolit-g11.wikispaces.com/TOK-IL+Track+2
  • 22. 1. Innovation is more than tech. Innovation is about the user/ member/patron/student/staff experience. Image Source: http://identidadgeek.com
  • 23. 2. Be willing to do what’s right for the organization and the profession
  • 24. 3. Focus on what you can control, even if it is only yourself Image Source: http://hollowichigobanki.deviantart.com/art/Zen-stones-Early-Evening-163780332
  • 25. 4. Accept the fact that libraries are going to look very different in the future
  • 26.
  • 27. 5. This is an opportunity! - to learn -to grow -to adapt -to improve -let go of what’s not working
  • 28. Lori Reed Lori Reed Learning Solutions lorireed.com | lori@lorireed.com 704.350.LIB1 (5421)

Editor's Notes

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