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CRASH COURSE
B2B SaaS Pricing & Packaging
PreSeed Ventures Webinar
October 7th 2021 – Ulrik Lehrskov-Schmidt
These materials are the intellectual property of Behavioural Strategy Associates ApS and may not be used or relied upon for any purpose other than as specifically contemplated by a written agreement.
BIG QUESTION:
HOW DO YOU PRICE YOUR PRODUCT ?
Transactional Revenue:
Services, change
requests, certifications
etc
Start Cost
Basic Subscription Fee
Exit Cost
Metric-based subscription fee
Metric based Add-Ons
Basic Add-Ons
Fees
Customer Lifetime
REVENUE
SAAS PRICING ARCHITECTURE
THE ELEMENTS OF XAAS REVENUE
Problem:
How do you ‘Price Discriminate’
between customers?
THE TRANSCONTINENTAL RAILROAD
PRICE DISCRIMINATION PROBLEM
Willingness-to-Pay
2nd Class
Optimally
priced
1st Class
Underpriced
3rd Class
Priced Out of the
market
Single Undifferentiated Ticket
Invisible Loss
1st Class
Optimally
priced
1st Class Ticket introduced
w. dinning wagon access
How do we
create a 3rd class
experience?
1st Class
2nd Class
3rd Class
Guess which wagon is 3rd class..
KEY TAKEAWAY:
DON’T PRICE YOUR PRODUCT.
PRICE YOUR CUSTOMER.
PRICE DISCRIMINATION
THE TWO MAIN TOOLS
Product Model
‘How’ – not ‘How Much’
Pricing Architecture: Metrics, Flat fees, non-recurring fees
Wallet Structuring: Target specific customer budgets (e.g. IT).
Portfolio Pricing: optimize prices to ‘guide’ customer purchase
What is for Sale – to whom?
Packaging: Tiers, Modules, Add-Ons.
Services: Onboarding, Expansion, Information,
Managed
Pricing Model
FENCING
PACKAGING
CAPABILITY
PRICING
MODEL
PRICE POINTS
RAILROAD: from A to B
PASSENGER FREIGHT
#MilesDriven,
- increasing
w. ticket class
Individual pricing principles
for each add-on
#MilesDriven,
#CubicFoot
#Weight
- Across goods types
Add-On’s:
• Dining
• Reservations
• Bulk luggage
Ticket Classes:
• 1st
• 2nd
• 3rd
Add-On’s:
• Loading
• Customs
• Etc
Goods Types:
• Bulk
• Dangerous
• Perishable etc.
$5 + $1 per mile
$15 breakfast
$1200/20ft
container/100miles
+ $64/ton over 5metric /
100 miles
Insurance: 0.5% of
goods value
B2B SaaS Pricing – Do this:
1. Fence: is it easier and simpler and more profitable to create two or
more product & pricing models instead of just one?
2. Package: define bundles. One ‘Job to be done’ for every bundle. Make
sure there is clear demand for each. Design the Expansion Journey.
3. Pricing Model: Start with a core pricing metric that is both 1) fair and
2) profitable. Adjust with flat fees, discounts and Service fees.
4. Price Points: Set price points. If they sell: raise them.
5. Listen for ”The Quality of the ‘No’ “ : when customers tell you no,
find out why: is it the structure they say no to or the price level?
B2B SAAS PRICING
THE CRASH COURSE ‘HOW TO’
Ulrik Lehrskov-Schmidt
LI: linkedin.com/in/ulriklehrskovschmidt/
T: (+45) 2714 4127
E: ulrik@willingnesstopay.com
To Learn More:
www.WillingnessToPay.com
1. Subscribe to the newsletter
2. Watch out for the upcoming B2B SaaS Pricing Book
3. Coming Soon: Pricing Design Sprint – starting January 4th
To Get In Touch
StartupTalk #35 - How to Price your First SaaS Product

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StartupTalk #35 - How to Price your First SaaS Product

  • 1. CRASH COURSE B2B SaaS Pricing & Packaging PreSeed Ventures Webinar October 7th 2021 – Ulrik Lehrskov-Schmidt These materials are the intellectual property of Behavioural Strategy Associates ApS and may not be used or relied upon for any purpose other than as specifically contemplated by a written agreement.
  • 2. BIG QUESTION: HOW DO YOU PRICE YOUR PRODUCT ?
  • 3. Transactional Revenue: Services, change requests, certifications etc Start Cost Basic Subscription Fee Exit Cost Metric-based subscription fee Metric based Add-Ons Basic Add-Ons Fees Customer Lifetime REVENUE SAAS PRICING ARCHITECTURE THE ELEMENTS OF XAAS REVENUE
  • 4.
  • 5. Problem: How do you ‘Price Discriminate’ between customers?
  • 6. THE TRANSCONTINENTAL RAILROAD PRICE DISCRIMINATION PROBLEM Willingness-to-Pay 2nd Class Optimally priced 1st Class Underpriced 3rd Class Priced Out of the market Single Undifferentiated Ticket Invisible Loss 1st Class Optimally priced 1st Class Ticket introduced w. dinning wagon access How do we create a 3rd class experience? 1st Class 2nd Class 3rd Class
  • 7. Guess which wagon is 3rd class..
  • 8. KEY TAKEAWAY: DON’T PRICE YOUR PRODUCT. PRICE YOUR CUSTOMER.
  • 9. PRICE DISCRIMINATION THE TWO MAIN TOOLS Product Model ‘How’ – not ‘How Much’ Pricing Architecture: Metrics, Flat fees, non-recurring fees Wallet Structuring: Target specific customer budgets (e.g. IT). Portfolio Pricing: optimize prices to ‘guide’ customer purchase What is for Sale – to whom? Packaging: Tiers, Modules, Add-Ons. Services: Onboarding, Expansion, Information, Managed Pricing Model
  • 10. FENCING PACKAGING CAPABILITY PRICING MODEL PRICE POINTS RAILROAD: from A to B PASSENGER FREIGHT #MilesDriven, - increasing w. ticket class Individual pricing principles for each add-on #MilesDriven, #CubicFoot #Weight - Across goods types Add-On’s: • Dining • Reservations • Bulk luggage Ticket Classes: • 1st • 2nd • 3rd Add-On’s: • Loading • Customs • Etc Goods Types: • Bulk • Dangerous • Perishable etc. $5 + $1 per mile $15 breakfast $1200/20ft container/100miles + $64/ton over 5metric / 100 miles Insurance: 0.5% of goods value
  • 11. B2B SaaS Pricing – Do this: 1. Fence: is it easier and simpler and more profitable to create two or more product & pricing models instead of just one? 2. Package: define bundles. One ‘Job to be done’ for every bundle. Make sure there is clear demand for each. Design the Expansion Journey. 3. Pricing Model: Start with a core pricing metric that is both 1) fair and 2) profitable. Adjust with flat fees, discounts and Service fees. 4. Price Points: Set price points. If they sell: raise them. 5. Listen for ”The Quality of the ‘No’ “ : when customers tell you no, find out why: is it the structure they say no to or the price level? B2B SAAS PRICING THE CRASH COURSE ‘HOW TO’
  • 12. Ulrik Lehrskov-Schmidt LI: linkedin.com/in/ulriklehrskovschmidt/ T: (+45) 2714 4127 E: ulrik@willingnesstopay.com To Learn More: www.WillingnessToPay.com 1. Subscribe to the newsletter 2. Watch out for the upcoming B2B SaaS Pricing Book 3. Coming Soon: Pricing Design Sprint – starting January 4th To Get In Touch