Personal Information
Organization / Workplace
Toronto, Canada Area Canada
Occupation
Canadian & Caribbean IBM Cognitive Process Transformation Leader. All opinions and content is my own.
Industry
Technology / Software / Internet
About
I am an accomplished manager of very complex programs and I love being a Program Manager. Additionally, since I have more than 20 years of corporate sales experience, I am also a proven business development professional. My 18 year experience at PricewaterhouseCoopers Consulting (1997-2002) and then IBM (2002 to present), has exposed me to working in extremely complex scenarios that span:
- Situations with a global scope.
- Corporate cultural and governance situations that had to be resolved, in order to achieve the desired change.
- Solving sales related issues that encompass legal, financial, technical, supply chain and pricing issues, at a program and operational level.
- I have ma...
Tags
operational decisions
automation
operational excellence
governance
business process
risk management
customer experience
process excellence
machine learning
customer delight
customer relationship management
online shopping
online business
online marketing
mobile marketing
customer service
marketing automation
risk avoidance
decision making
regulatory compliance
operations
cost management
saas
cloud computing
mobile
business intelligence
digital marketing
computer controlled decisions
cognition
speed of execution
productivity
information security
cost cutting
process mapping
fraud indentification
revenue growth
fraud detection
customer loyalty
fraud prevention
finance
internet marketing
quality
robot
business controls
disruption
reasoning
analytics
transparency
efficiency
compliance
24x7
robotic process automation
computing
mission critical
software as a service
economics
hr
iso 9001
collaboration
process discovery
lean
process consultant
lean six sigma
consulting
business analyst
change management
six sigma
strategy
strategic planning
competitiveness
competition
business model
disintermediation
responsiveness
lifetime value
retail
digital strategy
money
banking
mobile banking
sales
insurance
claims
integration
management
task management
accountability
cycle time
cash flow
contractors
field operations
drilling
oil and gas energy
geology
oil wells
pop
spud
project management
manufacturing
best practices
auditability
simulation
security
audit
workflow
performance improvement
innovation
consistency of execution
artificial intelligence
marketing
pricing systems
business management
marketing digital
human behavior
agility
increasing profits
bpm
error reduction
See more
Presentations
(12)Personal Information
Organization / Workplace
Toronto, Canada Area Canada
Occupation
Canadian & Caribbean IBM Cognitive Process Transformation Leader. All opinions and content is my own.
Industry
Technology / Software / Internet
About
I am an accomplished manager of very complex programs and I love being a Program Manager. Additionally, since I have more than 20 years of corporate sales experience, I am also a proven business development professional. My 18 year experience at PricewaterhouseCoopers Consulting (1997-2002) and then IBM (2002 to present), has exposed me to working in extremely complex scenarios that span:
- Situations with a global scope.
- Corporate cultural and governance situations that had to be resolved, in order to achieve the desired change.
- Solving sales related issues that encompass legal, financial, technical, supply chain and pricing issues, at a program and operational level.
- I have ma...
Tags
operational decisions
automation
operational excellence
governance
business process
risk management
customer experience
process excellence
machine learning
customer delight
customer relationship management
online shopping
online business
online marketing
mobile marketing
customer service
marketing automation
risk avoidance
decision making
regulatory compliance
operations
cost management
saas
cloud computing
mobile
business intelligence
digital marketing
computer controlled decisions
cognition
speed of execution
productivity
information security
cost cutting
process mapping
fraud indentification
revenue growth
fraud detection
customer loyalty
fraud prevention
finance
internet marketing
quality
robot
business controls
disruption
reasoning
analytics
transparency
efficiency
compliance
24x7
robotic process automation
computing
mission critical
software as a service
economics
hr
iso 9001
collaboration
process discovery
lean
process consultant
lean six sigma
consulting
business analyst
change management
six sigma
strategy
strategic planning
competitiveness
competition
business model
disintermediation
responsiveness
lifetime value
retail
digital strategy
money
banking
mobile banking
sales
insurance
claims
integration
management
task management
accountability
cycle time
cash flow
contractors
field operations
drilling
oil and gas energy
geology
oil wells
pop
spud
project management
manufacturing
best practices
auditability
simulation
security
audit
workflow
performance improvement
innovation
consistency of execution
artificial intelligence
marketing
pricing systems
business management
marketing digital
human behavior
agility
increasing profits
bpm
error reduction
See more