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Presentation 1st
Work-study and Methods
Engineering
Wednesday, April 12, 2017 2
Presented to
•Ma’am Faiza Rasheed
• Lect ur er I ndust r ial Engineer ing
• School of Engineer ing
• UMT Lahor e
Wednesday, April 12, 2017 3
Presented by
•Uzair Aziz
•Ammar Chaudhary
•Burhan Irfan
•Waseem Ahmad
•Rughaina Kanwal
• Depar t ment of I ndust r ial
Engineer ing
• School of Engineer ing
• UMT Lahor e
Wednesday, April 12, 2017 4
Job Analysis
Definition of job analysis
Uses of job analysis
Steps involved in job analysis
How can we use this term in our
organization
Methods of job analysis
Benefits of job analysis
Wednesday, April 12, 2017 5
What is job Analysis?
• Definition
• A job analysis is a process used to
collect information about the duties,
responsibilities, necessary skills,
outcomes, and work environment of a
particular job.
•OR
• Ewin Flippo Says “Job analysis is a
process of studying and collecting
information relating to the operations
and responsibility of a specific job”.
Wednesday, April 12, 2017 6
What is job Analysis?
Wednesday, April 12, 2017 7
Types of Job Analysis
Wednesday, April 12, 2017 8
Uses of Job Analysis
 Human Resource Planning
 Recruitment
 Selection of personnel's
 Training and development
 Organization Audit
 Job Evaluation
 Job design
 Performance appraisal
 Career Planning
 Safety and health
Wednesday, April 12, 2017 9
Steps involved in job Analysis
 Collection of Background Information
 Selection of representative of job to be analyzed
 Collection of job information
 Actually analyze the job
 Verify the job accuracy information
 Job description
 Job specification
Wednesday, April 12, 2017 10
Process of job Analysis
Wednesday, April 12, 2017 11
Methods involved in job Analysis
•Following Six Basic methods used in the job analysis
process.
Observation
Interview
i. Individual
ii. Group
Questionnaires
i. PAQ
Diary
Technical Conference
Critical Incident Technique
Wednesday, April 12, 2017 12
Observation Method
Observation method can be defined as follow.
Analyst observes incumbent
Directly
Videotape
Useful when job is fairly routine
Workers may not perform to expectations
Ifthe observation method is used to analyze a job, then all
tasks involved with that job must be observable within a
certain amount of time. Also, if the workers are aware that
they are being observed, they may feel under pressure and
will not perform their tasks to their actual capabilities.
Wednesday, April 12, 2017 13
Interview Method
•Individual
Several workers are interviewed individually
The answers are consolidated into a single job analysis
•Group
Employees are interviewed simultaneously
Group conflict may cause this method to be ineffective
The interview method requires that all employees are asked the same
questions in the same order. The individual interview method is useful
to obtain a group consensus about the job.
Wednesday, April 12, 2017 14
Questionnaires
•Employees answer questions about the job’s tasks and
responsibilities
•Each question is answered using a scale that rates the
importance of each task
•Not all jobs are the same, so questionnaires may
overlook certain aspects of the job. Also, follow-up
methods are not usually organized to gather extra
information. Computerized versions of questionnaires can
be very expensive.
Wednesday, April 12, 2017 15
Questionnaires (Position Analysis
Questionnaire (PAQ)
Position analysis questionnaire (PAQ)
is job analysis questionnaire that
evaluates job skill level and basic
characteristics of applicants for a set
match of employment opportunity.
A structured, behavioral questionnaire
Information input
Mental processes
Work output
Relationships
Job context
Other characteristics
Wednesday, April 12, 2017 16
Diary Method
• Employees record information into diaries of
their daily tasks
• Record the time it takes to complete tasks
• Must be over a period of several weeks or
months
Wednesday, April 12, 2017 17
Technical Conference Method
• Uses experts to gather information about job characteristics
Wednesday, April 12, 2017 18
Critical Incident Technique (CIT)
•Takes past incidents of good and bad behavior
•Organizes incidents into categories that match the
job they are related to
•Involves 4 steps
•CIT steps
a.Brainstorm and create lists of dimensions of job
behaviors
b.List examples of effective and ineffective behavior
for each dimension
c.Form a group consensus on whether each
incident is appropriately categorized
d.Rate each incident according to its value to the
company
Wednesday, April 12, 2017 19
Conclusion Of Job Analysis….
• We Concluded from job analysis that:We Concluded from job analysis that:
• “From job Analysis, Specific details of what is being done & the skills
utilized in the job are obtained. Job analysis enables the manages to
understand jobs and job structures to improve work flow or develop
techniques to improve productivity.”
Wednesday, April 12, 2017 20
Merit ratingMerit rating
Merit Rating is also known as performance
evaluation. It is a systematic process for
measuring the performance of the
employees in terms of job requirements.
A merit rating is a score that each state assigns to
employers based on their employment
stability and employee takings.
Wednesday, April 12, 2017 21
Objectives of Merit RatingObjectives of Merit Rating
To assess the workassess the work of employees in relation to their job
requirements
To consider employees/workers
for promotionspromotions, transfer, layoffs etc.
To help in wage and salary administrations
and taking decisions about incentives and
increments to be given to the workers.increments to be given to the workers.
 To know the problems faced by workersknow the problems faced by workers while doing various
jobs and helping in planning suitable training.
 To help supervisors to know their subordinateshelp supervisors to know their subordinates more closely for
increasing their efficiency and improving productivity.
Wednesday, April 12, 2017 22
Continue…..
Productive employees are the lifeblood of every
business
But….But….
How do you assess their
performance levels??
 Do they understand your goals and
expectations??
 Are they meeting their personal objectives??
 Every company should continually monitor and
evaluate their employees;
Here are easy ways to quickly gauge performanceeasy ways to quickly gauge performance
and ensure your organization is on the right track:
Wednesday, April 12, 2017 23
Gauging PerformanceGauging Performance
Punctuality
Quality of work
Employee efficiency
Observe personal habits
Check their attitude
Review personal presentation
Carry out a client survey
Carry out random checks
Wednesday, April 12, 2017 24
 PunctualityPunctuality
Employees who regularly arrive late for work or are frequently
absent from the office are unlikely to be meeting
their performance objectives.
 Quality of workQuality of work
The timely completion of projects to the
desired standard is a key indicator in measuring employee performance.
Wednesday, April 12, 2017 25
 Observe personal habitsObserve personal habits
Perpetual bad habits can detract from employee performance. This
may include indulging in office gossip, taking unauthorized breaks
etc.
 Check their attitudeCheck their attitude
A bad attitude will often marked itself in disobedient behavior.
Again, this is indicative of an individual who is unlikely to be meeting
their performance objectives.
Wednesday, April 12, 2017 26
 Review personal
presentation
Most companies operate a professional dress code
appropriate to their industry sector and company culture.
 Carry out a client survey
A positive response from clients means that your
employee performance is meeting or exceeding your
expectations.
Wednesday, April 12, 2017 27
 Carry out random checksCarry out random checks
The random nature of the checks can motivate staff to
put in a consistent performance.
Wednesday, April 12, 2017 28
Merit Ratings… Methods & UnderstandingsMerit Ratings… Methods & Understandings
Wednesday, April 12, 2017 29
Grading…
Wednesday, April 12, 2017 30
Graphic Scale…
Wednesday, April 12, 2017 31
Man to man comparison
Wednesday, April 12, 2017 32
Checklist…
Wednesday, April 12, 2017 33
Forced choice description
method…..
Wednesday, April 12, 2017 34
Selection of critical incidents…
Wednesday, April 12, 2017 35
Forced distribution method…
Wednesday, April 12, 2017 36
Evaluation and Assessment
• What are they?
• Why do we need them?
• When do we use them?
Wednesday, April 12, 2017 37
Defining Evaluation
evaluation - act of ascertaining or fixing the value or worth of rating
judgment, assessment, judgment- the act of judging or assessing a
person or situation or event
scoring, grading marking - evaluation of performance by assigning a
grade or score
Wednesday, April 12, 2017 38
What is evaluation?
 The process of determining significance or worth,
usually by careful appraisal and study.
 The analysis and comparison of actual progress
vs. prior plans, oriented toward improving plans for
future implementation.
 Part of a continuing management process
consisting of planning, implementation, and
evaluation; ideally with each following the other in
a continuous cycle until successful completion of
the activity.
 The process of determining the worth or value of
something. This involves assigning values to the
thing or person being evaluated.
Wednesday, April 12, 2017 39
Types of Evaluation
a. Internal evaluation
b. External evaluation
c. Preliminary evaluation
d. Formative evaluation
e. Summative evaluation
Wednesday, April 12, 2017 40
Internal Evaluation
• Internal evaluation is a process of quality review undertaken within an
institution for its own ends (with or without the involvement of external
peers).
• Internal review is something an institution does for its own purposes.
From an external agency perspective, internal review is seen as the
part of the external process that an institution undertakes in
preparation for an external event, such as a peer-review, site visit. In
such circumstances, internal review tends to be conflated with self-
evaluation.
Wednesday, April 12, 2017 41
External Evaluation
• a process that uses people external to the program or institution to
evaluate quality or standards
• External Evaluation is the process whereby a specialized agency
collects data, information, and evidence about an institution, a
particular unit of a given institution, or a core activity of an institution,
in order to make a statement about its quality.
• Process of external Evaluation
• External evaluation is carried out by a team of external experts,
peers, or inspectors, and usually requires three distinct operations:
• In its basic format:
• i. analysis of the self-study report;
• ii. a site visit;
• iii. the drafting of an evaluation reportWednesday, April 12, 2017 42
Preliminary Evaluation
i. Occurs early in the process
ii. Provides a basis for expectations
iii. Based on informal observations and oral questions
iv. Looks at skills, attitudes, physical characteristics,etc.
v. These evaluations tend to happen naturally.
Wednesday, April 12, 2017 43
Formative Evaluation
• According to the Thesaurus of ERIC
Descriptors, formative evaluation is
• “Evaluation that is used to modify or improve
products, programs, or activities, and is based
on feedback obtained during their planning and
development"
• (p. 124).
Wednesday, April 12, 2017 44
Summative Evaluation
• According to the Thesaurus of ERIC Descriptors,
summative evaluation is
• "evaluation at the conclusion of an activity or plan to
determine its effectiveness“
• (p. 299).
Wednesday, April 12, 2017 45
Assessments
• The process of documenting, usually in
measurable terms, knowledge, skills, attitudes and
beliefs. This covers educational assessment
including the work of institutional researchers, but
the term applies to other fields as well including
health and finance.
Wednesday, April 12, 2017 46
Function of Assessment
• Formative assessment provides diagnostic feedback to students
and instructors at short-term intervals (during a class or on a
weekly basis)
• Summative assessment provides a description of students' level of
attainment upon completion of an activity, module, or course
• Evaluative assessment provides instructors with curricular
feedback (the value of a field trip)
• Educative assessment is integrated w/in learning activities
themselves, building student and faculty insight and
understandings about their own learning and teaching.
Wednesday, April 12, 2017 47
Wednesday, April 12, 2017 48
Wednesday, April 12, 2017 49

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Job analysis,merit rating,evaluation

  • 2. Presentation 1st Work-study and Methods Engineering Wednesday, April 12, 2017 2
  • 3. Presented to •Ma’am Faiza Rasheed • Lect ur er I ndust r ial Engineer ing • School of Engineer ing • UMT Lahor e Wednesday, April 12, 2017 3
  • 4. Presented by •Uzair Aziz •Ammar Chaudhary •Burhan Irfan •Waseem Ahmad •Rughaina Kanwal • Depar t ment of I ndust r ial Engineer ing • School of Engineer ing • UMT Lahor e Wednesday, April 12, 2017 4
  • 5. Job Analysis Definition of job analysis Uses of job analysis Steps involved in job analysis How can we use this term in our organization Methods of job analysis Benefits of job analysis Wednesday, April 12, 2017 5
  • 6. What is job Analysis? • Definition • A job analysis is a process used to collect information about the duties, responsibilities, necessary skills, outcomes, and work environment of a particular job. •OR • Ewin Flippo Says “Job analysis is a process of studying and collecting information relating to the operations and responsibility of a specific job”. Wednesday, April 12, 2017 6
  • 7. What is job Analysis? Wednesday, April 12, 2017 7
  • 8. Types of Job Analysis Wednesday, April 12, 2017 8
  • 9. Uses of Job Analysis  Human Resource Planning  Recruitment  Selection of personnel's  Training and development  Organization Audit  Job Evaluation  Job design  Performance appraisal  Career Planning  Safety and health Wednesday, April 12, 2017 9
  • 10. Steps involved in job Analysis  Collection of Background Information  Selection of representative of job to be analyzed  Collection of job information  Actually analyze the job  Verify the job accuracy information  Job description  Job specification Wednesday, April 12, 2017 10
  • 11. Process of job Analysis Wednesday, April 12, 2017 11
  • 12. Methods involved in job Analysis •Following Six Basic methods used in the job analysis process. Observation Interview i. Individual ii. Group Questionnaires i. PAQ Diary Technical Conference Critical Incident Technique Wednesday, April 12, 2017 12
  • 13. Observation Method Observation method can be defined as follow. Analyst observes incumbent Directly Videotape Useful when job is fairly routine Workers may not perform to expectations Ifthe observation method is used to analyze a job, then all tasks involved with that job must be observable within a certain amount of time. Also, if the workers are aware that they are being observed, they may feel under pressure and will not perform their tasks to their actual capabilities. Wednesday, April 12, 2017 13
  • 14. Interview Method •Individual Several workers are interviewed individually The answers are consolidated into a single job analysis •Group Employees are interviewed simultaneously Group conflict may cause this method to be ineffective The interview method requires that all employees are asked the same questions in the same order. The individual interview method is useful to obtain a group consensus about the job. Wednesday, April 12, 2017 14
  • 15. Questionnaires •Employees answer questions about the job’s tasks and responsibilities •Each question is answered using a scale that rates the importance of each task •Not all jobs are the same, so questionnaires may overlook certain aspects of the job. Also, follow-up methods are not usually organized to gather extra information. Computerized versions of questionnaires can be very expensive. Wednesday, April 12, 2017 15
  • 16. Questionnaires (Position Analysis Questionnaire (PAQ) Position analysis questionnaire (PAQ) is job analysis questionnaire that evaluates job skill level and basic characteristics of applicants for a set match of employment opportunity. A structured, behavioral questionnaire Information input Mental processes Work output Relationships Job context Other characteristics Wednesday, April 12, 2017 16
  • 17. Diary Method • Employees record information into diaries of their daily tasks • Record the time it takes to complete tasks • Must be over a period of several weeks or months Wednesday, April 12, 2017 17
  • 18. Technical Conference Method • Uses experts to gather information about job characteristics Wednesday, April 12, 2017 18
  • 19. Critical Incident Technique (CIT) •Takes past incidents of good and bad behavior •Organizes incidents into categories that match the job they are related to •Involves 4 steps •CIT steps a.Brainstorm and create lists of dimensions of job behaviors b.List examples of effective and ineffective behavior for each dimension c.Form a group consensus on whether each incident is appropriately categorized d.Rate each incident according to its value to the company Wednesday, April 12, 2017 19
  • 20. Conclusion Of Job Analysis…. • We Concluded from job analysis that:We Concluded from job analysis that: • “From job Analysis, Specific details of what is being done & the skills utilized in the job are obtained. Job analysis enables the manages to understand jobs and job structures to improve work flow or develop techniques to improve productivity.” Wednesday, April 12, 2017 20
  • 21. Merit ratingMerit rating Merit Rating is also known as performance evaluation. It is a systematic process for measuring the performance of the employees in terms of job requirements. A merit rating is a score that each state assigns to employers based on their employment stability and employee takings. Wednesday, April 12, 2017 21
  • 22. Objectives of Merit RatingObjectives of Merit Rating To assess the workassess the work of employees in relation to their job requirements To consider employees/workers for promotionspromotions, transfer, layoffs etc. To help in wage and salary administrations and taking decisions about incentives and increments to be given to the workers.increments to be given to the workers.  To know the problems faced by workersknow the problems faced by workers while doing various jobs and helping in planning suitable training.  To help supervisors to know their subordinateshelp supervisors to know their subordinates more closely for increasing their efficiency and improving productivity. Wednesday, April 12, 2017 22
  • 23. Continue….. Productive employees are the lifeblood of every business But….But…. How do you assess their performance levels??  Do they understand your goals and expectations??  Are they meeting their personal objectives??  Every company should continually monitor and evaluate their employees; Here are easy ways to quickly gauge performanceeasy ways to quickly gauge performance and ensure your organization is on the right track: Wednesday, April 12, 2017 23
  • 24. Gauging PerformanceGauging Performance Punctuality Quality of work Employee efficiency Observe personal habits Check their attitude Review personal presentation Carry out a client survey Carry out random checks Wednesday, April 12, 2017 24
  • 25.  PunctualityPunctuality Employees who regularly arrive late for work or are frequently absent from the office are unlikely to be meeting their performance objectives.  Quality of workQuality of work The timely completion of projects to the desired standard is a key indicator in measuring employee performance. Wednesday, April 12, 2017 25
  • 26.  Observe personal habitsObserve personal habits Perpetual bad habits can detract from employee performance. This may include indulging in office gossip, taking unauthorized breaks etc.  Check their attitudeCheck their attitude A bad attitude will often marked itself in disobedient behavior. Again, this is indicative of an individual who is unlikely to be meeting their performance objectives. Wednesday, April 12, 2017 26
  • 27.  Review personal presentation Most companies operate a professional dress code appropriate to their industry sector and company culture.  Carry out a client survey A positive response from clients means that your employee performance is meeting or exceeding your expectations. Wednesday, April 12, 2017 27
  • 28.  Carry out random checksCarry out random checks The random nature of the checks can motivate staff to put in a consistent performance. Wednesday, April 12, 2017 28
  • 29. Merit Ratings… Methods & UnderstandingsMerit Ratings… Methods & Understandings Wednesday, April 12, 2017 29
  • 32. Man to man comparison Wednesday, April 12, 2017 32
  • 35. Selection of critical incidents… Wednesday, April 12, 2017 35
  • 37. Evaluation and Assessment • What are they? • Why do we need them? • When do we use them? Wednesday, April 12, 2017 37
  • 38. Defining Evaluation evaluation - act of ascertaining or fixing the value or worth of rating judgment, assessment, judgment- the act of judging or assessing a person or situation or event scoring, grading marking - evaluation of performance by assigning a grade or score Wednesday, April 12, 2017 38
  • 39. What is evaluation?  The process of determining significance or worth, usually by careful appraisal and study.  The analysis and comparison of actual progress vs. prior plans, oriented toward improving plans for future implementation.  Part of a continuing management process consisting of planning, implementation, and evaluation; ideally with each following the other in a continuous cycle until successful completion of the activity.  The process of determining the worth or value of something. This involves assigning values to the thing or person being evaluated. Wednesday, April 12, 2017 39
  • 40. Types of Evaluation a. Internal evaluation b. External evaluation c. Preliminary evaluation d. Formative evaluation e. Summative evaluation Wednesday, April 12, 2017 40
  • 41. Internal Evaluation • Internal evaluation is a process of quality review undertaken within an institution for its own ends (with or without the involvement of external peers). • Internal review is something an institution does for its own purposes. From an external agency perspective, internal review is seen as the part of the external process that an institution undertakes in preparation for an external event, such as a peer-review, site visit. In such circumstances, internal review tends to be conflated with self- evaluation. Wednesday, April 12, 2017 41
  • 42. External Evaluation • a process that uses people external to the program or institution to evaluate quality or standards • External Evaluation is the process whereby a specialized agency collects data, information, and evidence about an institution, a particular unit of a given institution, or a core activity of an institution, in order to make a statement about its quality. • Process of external Evaluation • External evaluation is carried out by a team of external experts, peers, or inspectors, and usually requires three distinct operations: • In its basic format: • i. analysis of the self-study report; • ii. a site visit; • iii. the drafting of an evaluation reportWednesday, April 12, 2017 42
  • 43. Preliminary Evaluation i. Occurs early in the process ii. Provides a basis for expectations iii. Based on informal observations and oral questions iv. Looks at skills, attitudes, physical characteristics,etc. v. These evaluations tend to happen naturally. Wednesday, April 12, 2017 43
  • 44. Formative Evaluation • According to the Thesaurus of ERIC Descriptors, formative evaluation is • “Evaluation that is used to modify or improve products, programs, or activities, and is based on feedback obtained during their planning and development" • (p. 124). Wednesday, April 12, 2017 44
  • 45. Summative Evaluation • According to the Thesaurus of ERIC Descriptors, summative evaluation is • "evaluation at the conclusion of an activity or plan to determine its effectiveness“ • (p. 299). Wednesday, April 12, 2017 45
  • 46. Assessments • The process of documenting, usually in measurable terms, knowledge, skills, attitudes and beliefs. This covers educational assessment including the work of institutional researchers, but the term applies to other fields as well including health and finance. Wednesday, April 12, 2017 46
  • 47. Function of Assessment • Formative assessment provides diagnostic feedback to students and instructors at short-term intervals (during a class or on a weekly basis) • Summative assessment provides a description of students' level of attainment upon completion of an activity, module, or course • Evaluative assessment provides instructors with curricular feedback (the value of a field trip) • Educative assessment is integrated w/in learning activities themselves, building student and faculty insight and understandings about their own learning and teaching. Wednesday, April 12, 2017 47