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Sustainable Travel International
April 2, 2015
Global Trends and Sustainability
Global Consumer Trends
Consumers don’t want to make the world a better place.
They want brands to do that for them.“
— Trendwatching.com

Brand Sacrifice, Global Trend Briefing

October 2014
Consumers are craving a new kind of consumption: 

one that allows indulgence without guilt.“
— Trendwatching.com

Brand Sacrifice, Global Trend Briefing

October 2014
Consumption is increasingly being driven by the heart:
consumers are making choices defined by their 

positive impact on the world and community through
cause-linked buying, the thriving ‘sharing economy’ or
the ‘can-do’ attitude that Millennials have in common.
— Daphne Kasriel-Alexander, Consumer Trends Consultant, U.K.

Euromonitor International

Top 10 Global Consumer Trends for 2015
“
Human motivation quickly shifts away from 

‘what I have’ to ‘who I am.’
Yet the tension between 'who I am' and 

'who I would like to be' remains.
— Trendwatching.com

Currencies for Change, Global Trend Briefing 

March 2015
“
Creating A New Eco-Resort
— Los Angeles Times 

Marlon Brando's island paradise in Tetiaroa, French Polynesia 

February 2015
The ubiquity of the web has accelerated 

the pace of trends, the spread of information 

and the sophistication of consumers.
“
— Lucie Greene, Worldwide Director

JWT Intelligence

The Future 100: Trends and Change to Watch in 2015
As a given, not a bonus, brands are expected to 

deliver experiences, be hyper-transparent and 

achieve sustainability.
— Lucie Greene, Worldwide Director

JWT Intelligence

The Future 100: Trends and Change to Watch in 2015
“
Adding Sustainability as a Rating Choice
— Skift.com 

An Argument for Adding Sustainability to TripAdvisor Ratings 

November 28, 2014
Globalization and technology have led to the
homogenization of cities, which has resulted in travelers
craving locally made and authentic experiences.
— Jamie Wong, Founder/CEO, Vayable

The Rise of Experiential Travel, Skift.com

June 2014
“
Top Trends Impacting DMOs
#3 Customers increasingly seeking a personalized travel experience.
#4 Smart technology creating new opportunities for innovative services.
#5 Travelers demanding more information, control, interaction and personalization.
#8 Customers increasingly looking for a travel experience that allows them to
experience a local’s way of life.
— Destination Marketing Association International 

Destination Next: A Strategic Road Map for the Next Generation of Global Destination Marketing 

July 2014
Protected Areas are Big Business
Protected areas receive 8 billion visits per year.
These visits generate approx. U.S. $600 billion in direct in-country expenditures.
— PLOS Biology 

Walk on the Wild Side: Estimating the Global Magnitude of Visits to Protected Areas

February 2015
Experiential travelers have a love-hate relationship
between connectivity and immersive experiences.
— MercuryCSC

Think T+O—The Pulse 

March 2015
“
Your Observations
• Sharing economy
• De-investment in the energy sector
• Alternative power sources, electric vehicles
• Fast food sustainability
• Local sourced foods, sometimes organic, seasonal
• Culinary travel, local brew pubs, whiskey
• Green travel
• Recycled contents
• Sustainable apparel
• Supply chain
• How products are made
• Detailed labeling, free + clear labeling
• Recycling, biodegradable packaging
• Full scale integrations
• Back to nature, pure (Scandinavian design)
• Transformation of perspectives
• Focus on community, local impacts
• Willingness to change
• Product ties to charitable causes
• Volunteer engagement
• Impact measurement
• Diversity and equality (LGBT)
• Social enterprises
• Eradicating modern day slavery
• Consumer engagement in social space
• Marketing of sustainability
Your Observations
Consumption is increasingly being driven by the heart:
consumers are making choices defined by their 

positive impact on the world and community through
cause-linked buying, the thriving ‘sharing economy’ or
the ‘can-do’ attitude that Millennials have in common.
— Daphne Kasriel-Alexander, Consumer Trends Consultant, U.K.

Euromonitor International

Top 10 Global Consumer Trends for 2015
“
Key Takeaways
Make Meaningful Sacrifices

to Allay Consumer Guilt
Facilitate 

Uninhibited Influencers
Enable the pursuit of

Projected Perfectness
Go-To-Resources
• Anything from Australia
• Center for Sustainable Travel (CREST)
• CSR Wire
• Die Reiseanalyse
• Environmental Leader
• Ethical Corporation
• G&A Institute
• Global Ecotourism Network
• Global Sustainable Tourism Council
• Green Lodging News
• GreenBiz.com
• Guardian Sustainable Business
• Mintel
• National Tourism Satellite Study
• Skift.com
• Sustainable Travel International
• SustainableBrands.com
• SustainableTravel.net
• Travel Foundation
• Traveler Perspectives on Destinations and
Sustainability (from STI/MercuryCSC)
• TravelHorizons
• TravelMole
• Vision on Sustainable Tourism
• World Bank
• WTTC Annual Research
Your Favorites
• Trendwatching.com
• PSFK.com
• Skift.com
• Euromonitor International
• Google Alerts
• JWT Intelligence
• The Economist
My Favorites
Q+A
Thank you.
CONTACT
Maclaren Latta
Vice President, Consumer Insights
maclaren.latta@mercurycsc.com
406.922.2308
406.600.4459

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Global Consumer Trends and Sustainability

  • 1. Sustainable Travel International April 2, 2015 Global Trends and Sustainability
  • 2.
  • 4. Consumers don’t want to make the world a better place. They want brands to do that for them.“ — Trendwatching.com
 Brand Sacrifice, Global Trend Briefing
 October 2014
  • 5. Consumers are craving a new kind of consumption: 
 one that allows indulgence without guilt.“ — Trendwatching.com
 Brand Sacrifice, Global Trend Briefing
 October 2014
  • 6. Consumption is increasingly being driven by the heart: consumers are making choices defined by their 
 positive impact on the world and community through cause-linked buying, the thriving ‘sharing economy’ or the ‘can-do’ attitude that Millennials have in common. — Daphne Kasriel-Alexander, Consumer Trends Consultant, U.K.
 Euromonitor International
 Top 10 Global Consumer Trends for 2015 “
  • 7. Human motivation quickly shifts away from 
 ‘what I have’ to ‘who I am.’ Yet the tension between 'who I am' and 
 'who I would like to be' remains. — Trendwatching.com
 Currencies for Change, Global Trend Briefing 
 March 2015 “
  • 8. Creating A New Eco-Resort — Los Angeles Times 
 Marlon Brando's island paradise in Tetiaroa, French Polynesia 
 February 2015
  • 9. The ubiquity of the web has accelerated 
 the pace of trends, the spread of information 
 and the sophistication of consumers. “ — Lucie Greene, Worldwide Director
 JWT Intelligence
 The Future 100: Trends and Change to Watch in 2015
  • 10. As a given, not a bonus, brands are expected to 
 deliver experiences, be hyper-transparent and 
 achieve sustainability. — Lucie Greene, Worldwide Director
 JWT Intelligence
 The Future 100: Trends and Change to Watch in 2015 “
  • 11. Adding Sustainability as a Rating Choice — Skift.com 
 An Argument for Adding Sustainability to TripAdvisor Ratings 
 November 28, 2014
  • 12. Globalization and technology have led to the homogenization of cities, which has resulted in travelers craving locally made and authentic experiences. — Jamie Wong, Founder/CEO, Vayable
 The Rise of Experiential Travel, Skift.com
 June 2014 “
  • 13. Top Trends Impacting DMOs #3 Customers increasingly seeking a personalized travel experience. #4 Smart technology creating new opportunities for innovative services. #5 Travelers demanding more information, control, interaction and personalization. #8 Customers increasingly looking for a travel experience that allows them to experience a local’s way of life. — Destination Marketing Association International 
 Destination Next: A Strategic Road Map for the Next Generation of Global Destination Marketing 
 July 2014
  • 14. Protected Areas are Big Business Protected areas receive 8 billion visits per year. These visits generate approx. U.S. $600 billion in direct in-country expenditures. — PLOS Biology 
 Walk on the Wild Side: Estimating the Global Magnitude of Visits to Protected Areas
 February 2015
  • 15. Experiential travelers have a love-hate relationship between connectivity and immersive experiences. — MercuryCSC
 Think T+O—The Pulse 
 March 2015 “
  • 17. • Sharing economy • De-investment in the energy sector • Alternative power sources, electric vehicles • Fast food sustainability • Local sourced foods, sometimes organic, seasonal • Culinary travel, local brew pubs, whiskey • Green travel • Recycled contents • Sustainable apparel • Supply chain • How products are made • Detailed labeling, free + clear labeling • Recycling, biodegradable packaging • Full scale integrations • Back to nature, pure (Scandinavian design) • Transformation of perspectives • Focus on community, local impacts • Willingness to change • Product ties to charitable causes • Volunteer engagement • Impact measurement • Diversity and equality (LGBT) • Social enterprises • Eradicating modern day slavery • Consumer engagement in social space • Marketing of sustainability Your Observations
  • 18. Consumption is increasingly being driven by the heart: consumers are making choices defined by their 
 positive impact on the world and community through cause-linked buying, the thriving ‘sharing economy’ or the ‘can-do’ attitude that Millennials have in common. — Daphne Kasriel-Alexander, Consumer Trends Consultant, U.K.
 Euromonitor International
 Top 10 Global Consumer Trends for 2015 “
  • 20. Make Meaningful Sacrifices
 to Allay Consumer Guilt
  • 21.
  • 23.
  • 24. Enable the pursuit of
 Projected Perfectness
  • 25.
  • 27. • Anything from Australia • Center for Sustainable Travel (CREST) • CSR Wire • Die Reiseanalyse • Environmental Leader • Ethical Corporation • G&A Institute • Global Ecotourism Network • Global Sustainable Tourism Council • Green Lodging News • GreenBiz.com • Guardian Sustainable Business • Mintel • National Tourism Satellite Study • Skift.com • Sustainable Travel International • SustainableBrands.com • SustainableTravel.net • Travel Foundation • Traveler Perspectives on Destinations and Sustainability (from STI/MercuryCSC) • TravelHorizons • TravelMole • Vision on Sustainable Tourism • World Bank • WTTC Annual Research Your Favorites
  • 28. • Trendwatching.com • PSFK.com • Skift.com • Euromonitor International • Google Alerts • JWT Intelligence • The Economist My Favorites
  • 29. Q+A
  • 30. Thank you. CONTACT Maclaren Latta Vice President, Consumer Insights maclaren.latta@mercurycsc.com 406.922.2308 406.600.4459