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Michael Miller 80 Hillcrest Ave, Derby CT 06418
(203)-231-3144 Email: email@example.com
Objective: To combine over25 years of retail management sales and service excellence,
with the financial expertise that will exceed the needs and expectations of our
Experience: January 2015 to Present
VP, Assoc. Relationship Manager
Responsible for and achieve the following:
Acquire, integrate and optimize new and existing small business customer relationships
within 16 assigned branches.
Grow portfolio of assigned loans and deposits
Achieve Loan production goal ($3.5MM) and Revenue Equivalent ($200,000) from
businesses with sales revenue up to $5MM annual.
Identify, grow and expand relationships by identifying cross sell opportunities and refer
to other business and consumer lines of business. (Achieve Qtr. and annual referral
Work with Market Managers to achieve Small Business goals and objectives.
Generate complete loan packages and see through loan closing process.
Currently on pace to meet or exceed loan production, revenue and business cross sell
goal for 2015.
December 2008 to December 2014
Branch Manager, VP
Responsible for and achieved the following:
The creation of an effective sales teamthrough training, coaching, recognition, and
promotion of our key players; in conjunction with setting high, yet achievable
goals/standards of sales and customer service in an $85 Million banking center.
Increase sales in key areas of business: Consumer/Business checking, Consumer finance,
Business Lending, and Investment Services. Additional responsibilities include managing
the deposit portfolio, increasing sales revenue (meet or exceed revenue goal) and
managing controllable branch expenses.
Execute on all Corporate Marketing Campaigns; rally my Team(s) to embrace new
corporate initiatives, technologies and incentives. All of which are designed to improve
the customer experience, drive revenue and deepen our customers relationship.
Manage the Branches’ Business Customer Portfolio; Ensure retention, expand our
existing customer relationship, and increase our Business footprint in the Milford CT
Market Place. (Frequent customer calling by phone and/or on-site visits-utilize company
tools and research information to stay current with individual segments of business)
Create exciting and engaging “In-Branch” Promotions/Campaigns to drive sales.
Facilitated a weekly Assistant Manager call in the Waterbury, CT Market designed to
develop stronger branch teams and future leaders for our institution.
*Moody’s Business Certified
*Top One 2013-Silver Level
*Top One 2011-Bronze Level
January 2006 to November 2008
People’s United Bank
Series 6/63, Life
August 1995 to August 2005
Gatsby, Milford/Waterbury CT
General Manager-Regional Sales
July 1993 to August 1995
Lechmere, Milford CT
Customer Service/Operations Manager
December 1988 to July 1993
G.Fox/Filene’s, Poughkeepsie NY/Middletown NY/Danbury CT
Regional Credit Manager
G Fox #1 Award-Operations
Education: Pace University, Pleasantville, NY