Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Discover Discovery

208 views

Published on

An overview of ThinkShout's robust Discovery process. From the 2015 Leading Change Summit, with Sean Larkin.

Published in: Internet
  • Login to see the comments

  • Be the first to like this

Discover Discovery

  1. 1. Discover Discovery: The First, Crucial Step in a Successful Tech Project NTEN Leading Change Summit 2015: Washington, DC September 13, 2015 #15LCS
  2. 2. SEAN LARKIN CEO, OWNER @sean_larkin BRETT MEYER DIRECTOR OF STRATEGY @brett_meyer #15LCS DISCOVER DISCOVERY
  3. 3. AGENDA DISCOVER DISCOVERY #15LCS • Introductions • Overview & Getting Started • Organizational Goals • Target Audiences • User Research, Data, and Personas • Features & Functionality • Prototyping & Writing Requirements • Project Planning & Vendor Selection
  4. 4. DISCOVERY! DISCOVER DISCOVERY #15LCS
  5. 5. DISCOVERY? DISCOVER DISCOVERY #15LCS
  6. 6. DISCOVERY DISCOVER DISCOVERY #15LCS
  7. 7. WATERFALL METHODOLOGY DISCOVER DISCOVERY #15LCS
  8. 8. AGILE METHODOLOGY DISCOVER DISCOVERY #15LCS
  9. 9. THE BASIC EQUATION DISCOVER DISCOVERY #15LCS Organizational Goals + Audience Motivations + Time and Money = The Product You Release
  10. 10. OUR WORKING SCENARIO DISCOVER DISCOVERY #15LCS
  11. 11. IMAGINE THE POSSIBILITIES DISCOVER DISCOVERY #15LCS
  12. 12. DISCOVER DISCOVERY #15LCS
  13. 13. DISCOVER DISCOVERY #15LCS
  14. 14. Let’s dive in!
  15. 15. BUILDING YOUR TEAM DISCOVER DISCOVERY #15LCS
  16. 16. BUILDING YOUR TEAM DISCOVER DISCOVERY #15LCS
  17. 17. GOALS DISCOVER DISCOVERY #15LCS
  18. 18. ORGANIZATIONAL GOALS DISCOVER DISCOVERY #15LCS
  19. 19. A goal is not always meant to be reached. It often serves simply as something to aim at. – B R U C E L E E #15LCS
  20. 20. NTEN’S GOALS DISCOVER DISCOVERY #15LCS Ultimate Goal Technology is having an impact on organizations meeting their missions. Short-term Outcomes (2011-2014) Technology is a central part of nonprofit organizations’ operations. There is an increased number of technology champions within nonprofit organizations. Nonprofit technology champions are equipped to make well-informed decisions that support their organizations’ abilities to fulfill their missions. Conditions in the nonprofit sector exist that support nonprofit organizations using technology to fulfill their missions.
  21. 21. PROJECT GOALS DISCOVER DISCOVERY #15LCS
  22. 22. Setting a goal is not the main thing. It is deciding how you will go about achieving it and staying with that plan. – T O M L A N D R Y #15LCS
  23. 23. S.M.A.R.T. GOALS DISCOVER DISCOVERY #15LCS • Specific • Measurable • Attainable • Relevant • Time-bound
  24. 24. EXERCISE! DISCOVER DISCOVERY #15LCS
  25. 25. TARGET AUDIENCES DISCOVER DISCOVERY #15LCS
  26. 26. “EVERYONE” IS NOT AN AUDIENCE DISCOVER DISCOVERY #15LCS
  27. 27. MOTIVATION DISCOVER DISCOVERY #15LCS
  28. 28. TOLERANCE DISCOVER DISCOVERY #15LCS
  29. 29. EXPERIENCE DISCOVER DISCOVERY #15LCS
  30. 30. EXERCISE! DISCOVER DISCOVERY #15LCS
  31. 31. USER RESEARCH DISCOVER DISCOVERY #15LCS
  32. 32. RESOURCES DISCOVER DISCOVERY #15LCS • Google Forms • Survey Monkey • Writing Survey Questions • Stakeholder Interview Checklist • Post-it Plus
  33. 33. DATA DISCOVER DISCOVERY #15LCS
  34. 34. INTERPRETTING DATA DISCOVER DISCOVERY #15LCS
  35. 35. RESOURCES DISCOVER DISCOVERY #15LCS • Google Analytics • Crazy Egg • Optimize.ly
  36. 36. PERSONAS DISCOVER DISCOVERY #15LCS
  37. 37. PERSONAS DISCOVER DISCOVERY #15LCS
  38. 38. PERSONAS DISCOVER DISCOVERY #15LCS
  39. 39. RESOURCES DISCOVER DISCOVERY #15LCS • Usability.gov • Smashing Magazine • ThinkShout Persona Template
  40. 40. BREAK TIME DISCOVER DISCOVERY #15LCS
  41. 41. FEATURES DISCOVER DISCOVERY #15LCS
  42. 42. EXERCISE! DISCOVER DISCOVERY #15LCS
  43. 43. RESOURCES DISCOVER DISCOVERY #15LCS • Card Sorting • Trello
  44. 44. BRINGING IT TOGETHER DISCOVER DISCOVERY #15LCS
  45. 45. Cores and Paths DISCOVER DISCOVERY #15LCS
  46. 46. EXERCISE! DISCOVER DISCOVERY #15LCS
  47. 47. RESOURCES DISCOVER DISCOVERY #15LCS • Boxes + Arrows • ThinkShout Cores and Paths Template
  48. 48. PROTOTYPING DISCOVER DISCOVERY #15LCS
  49. 49. COLLABORATIVE SKETCHING DISCOVER DISCOVERY #15LCS
  50. 50. WIREFRAMES DISCOVER DISCOVERY #15LCS
  51. 51. WIREFRAMES DISCOVER DISCOVERY #15LCS
  52. 52. WIREFRAMES DISCOVER DISCOVERY #15LCS
  53. 53. #15LCS
  54. 54. #15LCS
  55. 55. #15LCS
  56. 56. EXERCISE! DISCOVER DISCOVERY #15LCS
  57. 57. RESOURCES DISCOVER DISCOVERY #15LCS • OmniGraffle • Balsamiq • Sketch • Invision • HTML
  58. 58. WRITING REQUIREMENTS DISCOVER DISCOVERY #15LCS
  59. 59. USER STORIES DISCOVER DISCOVERY #15LCS
  60. 60. USER STORIES DISCOVER DISCOVERY #15LCS
  61. 61. USER JOURNEYS DISCOVER DISCOVERY #15LCS
  62. 62. JOURNEY MAPS DISCOVER DISCOVERY #15LCS
  63. 63. JOURNEY MAPS DISCOVER DISCOVERY #15LCS
  64. 64. NO DISCOVER DISCOVERY #15LCS • “The system should be user- friendly.” • “The page should load quickly.” • “After 3 unsuccessful attempts to log-in, fire an Ajax routine to lock the account.”
  65. 65. QUALITIES OF GOOD REQUIREMENTS DISCOVER DISCOVERY #15LCS • Verifiable • Clear & Concise • Complete • Consistent • Viable • Necessary • Implementation Agnostic
  66. 66. RESOURCES DISCOVER DISCOVERY #15LCS
  67. 67. EXERCISE! DISCOVER DISCOVERY #15LCS
  68. 68. PROJECT PLANNING DISCOVER DISCOVERY #15LCS
  69. 69. RESOURCES DISCOVER DISCOVERY #15LCS • Trello • Redbooth • Basecamp • GitHub • And on, and on…
  70. 70. VENDORS DISCOVER DISCOVERY #15LCS
  71. 71. QUESTIONS? DISCOVER DISCOVERY #15LCS
  72. 72. Brett Meyer @brett_meyer Sean Larkin @sean_larkin

×