The document discusses the importance of discovery in technology projects. It outlines the key steps in discovery, including defining organizational goals and target audiences, conducting user research and creating personas, identifying features and functionality through prototyping, and writing requirements. Discovery helps ensure the project aligns with goals and user needs through learning about audiences and gathering input. The discovery process results in clear requirements and plans to guide project development.
20. A goal is not always meant to be reached. It often
serves simply as something to aim at.
– B R U C E L E E
#15LCS
21.
22. NTEN’S GOALS
DISCOVER DISCOVERY
#15LCS
Ultimate Goal
Technology is having an impact on organizations meeting their missions.
Short-term Outcomes (2011-2014)
Technology is a central part of nonprofit organizations’ operations.
There is an increased number of technology champions within nonprofit
organizations.
Nonprofit technology champions are equipped to make well-informed
decisions that support their organizations’ abilities to fulfill their missions.
Conditions in the nonprofit sector exist that support nonprofit organizations
using technology to fulfill their missions.
68. NO
DISCOVER DISCOVERY
#15LCS
• “The system should be user-
friendly.”
• “The page should load quickly.”
• “After 3 unsuccessful attempts to
log-in, fire an Ajax routine to lock
the account.”
What are the risks?
The variables: money, time, clarity, buy-in, quality
When to plan vs. when to prototype and/or iterate
When to bring on vendors in this process
Juggling flexibility with accountability
How much to spend on upfront requirements gathering?
Getting to the MVP (“minimal viable product” release)
Photo Credit: https://www.flickr.com/photos/mustangjoe/8054381402/
Bring back the lawyer example: you can iterate and improvise during development, but without a grounding in the facts, you’re going to have a hard time succeeding.
Photo Credit: https://www.flickr.com/photos/joeshlabotnik/4053985231/
About this image:
From Wikipedia: Euler’s identity is often cited as an example of deep mathematical beauty.[3] Three of the basic arithmetic operations occur exactly once each: addition, multiplication, and exponentiation. The identity also links five fundamental mathematical constants:[4]
The number 0, the additive identity.
The number 1, the multiplicative identity.
The number π, which is ubiquitous in the geometry of Euclidean space and analytical mathematics (π = 3.14159265...)
The number e, the base of natural logarithms, which occurs widely in mathematical analysis (e = 2.718281828...).
The number i, the imaginary unit of the complex numbers, a field of numbers that contains the roots of all polynomials (that are not constants), and whose study leads to deeper insights into many areas of algebra and calculus.
Photo Credit: https://www.flickr.com/photos/mmkroll/7935229314/
Risks: What’s at stake? And for whom?
Time constraints and experience gaps
Everyone in your organization can’t care about every decision
Getting buy-in and managing expectations
Write out roles - most importantly internal roles
Stakeholders gotta get real (about tolerance & risk)
The importance of reporting back
When to choose vendors? How vendors need to work together
Photo Credit: https://www.flickr.com/photos/jamesrdoe/4501432953
Risks: What’s at stake? And for whom?
Time constraints and experience gaps
Everyone in your organization can’t care about every decision
Getting buy-in and managing expectations
Write out roles - most importantly internal roles
Stakeholders gotta get real (about tolerance & risk)
The importance of reporting back
When to choose vendors? How vendors need to work together
Photo Credit: https://www.flickr.com/photos/bobjagendorf/2219031438/
Brainstorm the audiences for the office project, including their motivations and tolerances. Prioritize them.
Photo Credit: https://www.flickr.com/photos/hotair2112/119772395/
For more info: http://www.ux-lady.com/experience-maps-user-journey-and-more-exp-map-layout/
Photo Credit: http://www.ux-lady.com/experience-maps-user-journey-and-more-exp-map-layout/
For more info: http://www.ux-lady.com/experience-maps-user-journey-and-more-exp-map-layout/
Photo Credit: http://www.ux-lady.com/experience-maps-user-journey-and-more-exp-map-layout/