Descripción: Autonomous product teams are key for sustainable software delivery. But what does autonomy really mean? Do we expect the team to set up CI/CD, automate infra, test/UX all the things, and, of course, run and monitor their product? And still deliver features? Four fundamental team topologies and three interaction modes can help reduce the cognitive load on product teams.

1. TeamTopologies.com
@TeamTopologies
Product Teams
Need a Family Too!
Manuel Pais
@manupaisable

2. Who am I ?
2
Independent IT organizational consultant and trainer
Ex-dev, ex-build manager, ex-tester, ex-QA lead
LinkedIn instructor on Continuous Delivery
Co-author of the book Team Topologies

3. “Great products emerge from
empowered, fully cross-functional
teams.”
– John Cutler, 2019
3

5. devopstopologies.com

6. devopstopologies.com

7. 7
https://cloud.google.com/blog/products/devops-sre/the-2019-accelerate-state-of-
devops-elite-performance-productivity-and-scaling

10. 10
There’s a limit to
the scalability
of product teams alone

11. 11

12. 12

17. 17
Handovers (can) kill flow

19. 19

20. “Great products emerge from
empowered, fully cross-functional
teams.”
– John Cutler, 2019
20

21. “Despite striving to be
cross-functional, one of the thornier
problems product teams often face is
lacking some necessary
competence.”
– Peter Neumark, 2015
21

22. arch &
design
coding
testing
deploying

23. coding
testing
deploying
infra
arch &
design

24. coding
testing
deploying
infra
CI/CD
arch &
design

25. coding
testing
deploying
infra
ops
CI/CD
arch &
design

26. coding
testing
deploying
security
infra
ops
CI/CD
arch &
design

27. coding
testing
deploying
security
infra
ops
CI/CD
arch &
designbuilding the
product right

28. coding
testing
deploying
security
infra
ops
UXmonitor
metrics
product
viability
QA
CI/CD
arch &
design

29. coding
testing
deploying
security
infra
ops
UXmonitor
metrics
product
viability
QA
CI/CD
arch &
designbuilding the
right product

30. 30
autonomy

31. 31
competences

32. 32
How to alleviate the tension between:
team autonomy (increases flow)
and
lack of competences (decreases flow)

34. 34
hard team dependencies
based on work handovers
soft dependencies
based on capability needs

35. 35

36. 36

37. 37

39. 39

41. “Cognitive load is the total amount
of mental effort being used in the
working memory”
- John Sweller
41

42. 42
Cognitive load
Intrinsic: “How is a class defined in Java?”

43. 43
Cognitive load
Intrinsic (skills)

44. 44
Cognitive load
Intrinsic (skills)
Extraneous: “How do I deploy this app again?”

45. 45
Cognitive load
Intrinsic (skills)
Extraneous (mechanics)
Germane: “How do bank transfers work?”

46. 46
Cognitive load
Intrinsic (skills)
Extraneous (mechanics)
Germane (business focus)

47. 47
Cognitive load
Intrinsic (skills)
Extraneous (mechanics)
Germane (business focus)

48. 48
Cognitive load
Intrinsic (skills)
Extraneous (mechanics)
Germane (business focus)

49. 49
Cognitive load
Intrinsic (skills)
Extraneous (mechanics)
Germane (business focus)

50. “Software that
fits in your head”
- Daniel Terhorst-North
50
https://speakerdeck.com/tastapod/microservices-software-that-fits-in-your-head?slide=62

51. 51
“Software that
fits in our heads”

52. 4 key metrics: ‘Accelerate’
52
lead time
deployment frequency
mean time to restore (MTTR)
change fail percentage

53. 53

55. “A digital platform is a foundation of
self-service APIs, tools, services,
knowledge and support which are
arranged as a compelling internal
product.”
– Evan Bottcher, 2018
55

56. A good platform is
treated as a product
(reliable, usable,
fit for purpose)
56

57. 57

59. 59

60. 60

62. 62

63. 63
Collaboration: 2 teams working together
X-as-a-Service: 1 provides, 1 consumes
Facilitating: 1 team helps another

64. 64

65. 65
When used with care, these are the only
four fundamental team topologies
and three core interaction modes
needed to build and run
modern software systems.

66. 66

67. 67

68. Also important
68
Team-sized software
Avoid Conway mismatches
Organizational sensing
Thinnest Viable Platform (TVP)

69. Nationwide Project to Product: Practical Realities at a Large Scale Enterprise
Adidas Where Cloud Native Meets the Sporting Goods Industry
Barclays The Yin and Yang of Speed and Control
BMW Game Changer: 100% Agile
DevOpsTopologies.com
Mercedes DevOps Adoption at Mercedes-Benz.io
Twilio Platforms at Twilio: Unlocking Developer Effectiveness
MAN Truck & Bus How to Manage Cloud Infrastructure at MAN Truck & Bus
Farfetch UX I DevOps - The Trojan Horse for Implementing a DevOps Culture

70. Team Topologies
70
Organizing business and
technology teams for fast flow
Matthew Skelton & Manuel Pais
IT Revolution Press
Order via stores worldwide: teamtopologies.com/book

71. Workbook
coming soon...
Team Topologies
for Remote Teams
71
for Remote
Teams
Sign up for news: teamtopologies.com/newsletter
Icon by Pixel perfect from www.flaticon.com

72. Remote-
Friendly
Training
🠊 teamtopologies.com/training
72

73. Remote-Friendly
Assessments
🠊 teamtopologies.com/assessments
73

74. Team Topologies for Project Managers
74
ascent.pmi.org
self-paced 4-hour online course
TT4PM20
20% discount code
Other courses from:
Peter Drucker, Jeff
Gothelf & Josh Seiden,
Patty Azzarello, and
others

75. Resources
75
Remote-first interactions
🠊 teamtopologies.com/remote-first
Free tools & templates
🠊 github.com/teamtopologies

76. Thank you!
76
Matthew Skelton, Conflux
@matthewpskelton
Manuel Pais, Independent
@manupaisable
teamtopologies.com
@teamtopologies