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1 DHL  Express  I   ECLF  Conference  2015
TOWARDS  STANDARDS
IN  CITY  LOGISTICS  
s
Arne  Melse,  2015,  San  Sebastian
2 DHL  Express  I   ECLF  Conference  2015
AGENDA
• Introduction  bike  couriers
• Standardization  in  city  logistics
• About  our  pilot  project.  
3 DHL  Express  I   ECLF  Conference  2015
DHL  EXPRESS  BIKE  COURIERS
DHL  distribution  by  bike  in  Europe  is  expanding,    
11+  Countries,  50+  Cities,  80+  Routes.
DHL  Express  NL
• 10%  of  fleet  replaced  by  
bikes  
• Approximately  60%  of  
inner  city  routes  is  a  bike
Other  continents  research/  roll  out.  
Basics:  every  bike  tour  replaces  a  van.  
4 DHL  Express  I   ECLF  Conference  2015
SHARED  VALUE
People Planet Profit
Positive  health  effect Particulates reduction Cost reduction
Less  stress CO2 reduction Efficiency
Customer  satisfaction DHL  as  a  roll  model Goodwill
DHL,  set  it’s  self  the  goal  for  a  CO2  reduction  of  30%  by  2020.    
5 DHL  Express  I   ECLF  Conference  2015
CITY  BIKE,  PARCYCLE,  TRICYCLE &  CUBICYCLE
6 DHL  Express  I   ECLF  Conference  2015
Standardized  
Containers
Standardized
Handling  equipment
Standardized Vehicles
7 DHL  Express  I   ECLF  Conference  2015
=  SETTING  STANDARDS  
• Logistical  perspective Sizing  of  Last-­Mile-­Container
• Regulations  perspective   Dimensions  of  vehicles,  city  distribution
• Customer  perspective “Easy  Logistics”    +    Quality  &  Costs
NEXT  STEP  IN  CITY  LOGISTICS
8 DHL  Express  I   ECLF  Conference  2015
WHY  STANDARDS?  TO  TACKLE  COMPLEXITY  
The  use  of  standardized  containers  brings  us:    
• Velocity                                Skip  Repacking/  Resorting/  Transfer  of  shipments
• Security                   Tackle  safety  issues  of  bike  transport/  processes
• Flexibility                          To  use  best  suppliers/  vehicles/  subcontractors  
and  possible  cross  dock  locations
• Scale  to  invest          Get  government  regulations  that  work  worldwide
https://people.hofstra.edu/geotrans/eng/ch3en/conc3en/table_advantageschallengescont.html
9 DHL  Express  I   ECLF  Conference  2015
All  in  one  Smart  device:
1)  Navigation
2)  Shelve  location
3)  Signing
Pedal  Assistance Four  wheeled suspension  
Loading system/
Detachable  box  
Height:  Other  cyclists  
can  look  over  the  box
High  secure  
slam  lock
10 DHL  Express  I   ECLF  Conference  2015
EXAMPLE:  LOGISTICAL  PROCESS  CUBICYCLE
• Standard  width  of  boxes  and  bikes!  
EPAL/EUR  scale
• Standard  length  scales,120    (60,  180,  240)
• 1  Meter  in  height    (inside  sizes)
11 DHL  Express  I   ECLF  Conference  2015
QUADRANT  LOADING  
12 DHL  Express  I   ECLF  Conference  2015
CUBICYCLE  PHASE  2
Prototype  2  of  Velove  
Armadillo    
Test  of    Bikes  in  different  
cities  and  countries
+/-­10  test  locations
13 DHL  Express  I   ECLF  Conference  2015
THANK  YOU  FOR  YOUR  
ATTENTION!
LET  US  SET  THE  STANDARDS  
TOGETHER  

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Towards Standards in City Logistcs in City Logistcs - DHL

  • 1. 1 DHL  Express  I   ECLF  Conference  2015 TOWARDS  STANDARDS IN  CITY  LOGISTICS   s Arne  Melse,  2015,  San  Sebastian
  • 2. 2 DHL  Express  I   ECLF  Conference  2015 AGENDA • Introduction  bike  couriers • Standardization  in  city  logistics • About  our  pilot  project.  
  • 3. 3 DHL  Express  I   ECLF  Conference  2015 DHL  EXPRESS  BIKE  COURIERS DHL  distribution  by  bike  in  Europe  is  expanding,     11+  Countries,  50+  Cities,  80+  Routes. DHL  Express  NL • 10%  of  fleet  replaced  by   bikes   • Approximately  60%  of   inner  city  routes  is  a  bike Other  continents  research/  roll  out.   Basics:  every  bike  tour  replaces  a  van.  
  • 4. 4 DHL  Express  I   ECLF  Conference  2015 SHARED  VALUE People Planet Profit Positive  health  effect Particulates reduction Cost reduction Less  stress CO2 reduction Efficiency Customer  satisfaction DHL  as  a  roll  model Goodwill DHL,  set  it’s  self  the  goal  for  a  CO2  reduction  of  30%  by  2020.    
  • 5. 5 DHL  Express  I   ECLF  Conference  2015 CITY  BIKE,  PARCYCLE,  TRICYCLE &  CUBICYCLE
  • 6. 6 DHL  Express  I   ECLF  Conference  2015 Standardized   Containers Standardized Handling  equipment Standardized Vehicles
  • 7. 7 DHL  Express  I   ECLF  Conference  2015 =  SETTING  STANDARDS   • Logistical  perspective Sizing  of  Last-­Mile-­Container • Regulations  perspective   Dimensions  of  vehicles,  city  distribution • Customer  perspective “Easy  Logistics”    +    Quality  &  Costs NEXT  STEP  IN  CITY  LOGISTICS
  • 8. 8 DHL  Express  I   ECLF  Conference  2015 WHY  STANDARDS?  TO  TACKLE  COMPLEXITY   The  use  of  standardized  containers  brings  us:     • Velocity                                Skip  Repacking/  Resorting/  Transfer  of  shipments • Security                   Tackle  safety  issues  of  bike  transport/  processes • Flexibility                          To  use  best  suppliers/  vehicles/  subcontractors   and  possible  cross  dock  locations • Scale  to  invest          Get  government  regulations  that  work  worldwide https://people.hofstra.edu/geotrans/eng/ch3en/conc3en/table_advantageschallengescont.html
  • 9. 9 DHL  Express  I   ECLF  Conference  2015 All  in  one  Smart  device: 1)  Navigation 2)  Shelve  location 3)  Signing Pedal  Assistance Four  wheeled suspension   Loading system/ Detachable  box   Height:  Other  cyclists   can  look  over  the  box High  secure   slam  lock
  • 10. 10 DHL  Express  I   ECLF  Conference  2015 EXAMPLE:  LOGISTICAL  PROCESS  CUBICYCLE • Standard  width  of  boxes  and  bikes!   EPAL/EUR  scale • Standard  length  scales,120    (60,  180,  240) • 1  Meter  in  height    (inside  sizes)
  • 11. 11 DHL  Express  I   ECLF  Conference  2015 QUADRANT  LOADING  
  • 12. 12 DHL  Express  I   ECLF  Conference  2015 CUBICYCLE  PHASE  2 Prototype  2  of  Velove   Armadillo     Test  of    Bikes  in  different   cities  and  countries +/-­10  test  locations
  • 13. 13 DHL  Express  I   ECLF  Conference  2015 THANK  YOU  FOR  YOUR   ATTENTION! LET  US  SET  THE  STANDARDS   TOGETHER