2. Who we are 2
What we offer 3
In-house training 3
How we do it 5
Testimonials 5
Why TFPL Learning? 6
Trainer profiles 7
Learning by category 8
Our group 13
C O N T E N T S
3. WHO WE ARE
TFPL Learning has over 30 years’ experience developing innovative and cutting edge training techniques.
All of our trainers are experts in their fields, so you know you’ll be getting the best training available
in your chosen area.
We offer over 100 standard courses across
11 disciplines, including:
• Management & Leadership
• Personal Impact & Effectiveness
• Information Technology
• Data Protection & Copyright
• Project, Programme & Change Management
• Insight & Intelligence
• Knowledge Management
One of the secrets of our longevity is our track record. We’ve delivered positive training outcomes for
some of the largest public and private sector organisations in the UK, helping them to achieve their
goals. We are trusted advisors, able to support organisations through periods of change and help
develop the best talent.
Our clients include:
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* Based on anonymous feedback from our delegates.
9 7 % o f d e l e g a t e s w o u l d r e c o m m e n d o u r t r a i n i n g t o a c o l l e a g u e *
4. L E A R N I N G C O U R S E D I R E C T O R Y
WHAT WE OFFER
3
IN-HOUSE TRAINING
Our approach to in-house training is simple, transparent and effective.
We work in partnership with you, whether we’re delivering a single
course or a more comprehensive programme. We listen to your
requirements, challenges and goals to gain a clear understanding
of your needs and develop the training solution which is right for
you. It all starts with a call to a member of our learning team.
If you have more than three individuals who all require the same
training, an in-house solution is typically less expensive per head than a
public scheduled course. Our in-house courses can be tailored versions of our public courses
or created exclusively for you based on your requirements.
I N - H O U S E
T R A I N I N G
E - L E A R N I N G
V I R T U A L
C L A S S R O O M S
& W E B I N A R S
S C H E D U L E D
P U B L I C C O U R S E S
5. O F F T H E S H E L F
C O U R S E S
T A I L O R E D C O U R S E S B E S P O K E C O U R S E S –
C R E A T E D F O R Y O U !
• We have over 100
courses ready to go.
• A vast range of
topics including
Management, IT and
Business Skills.
• Delivered exactly
as we offer on
our public course
schedule at your
office or a location
of your choice.
• Tailor your course
to suit your exact
requirements.
• Change the content
topics, course title or
add your own logo to
the course materials.
• Our dedicated team
will work with you
to ensure all the
content meets your
requirements.
• Every company faces
unique challenges,
so we offer bespoke
training solutions
to meet your
specific learning
requirements.
• Our learning team
and trainers work with
you to define your
exact needs, desired
outcomes and set
performance targets.
FROM £800 FROM £1,000 FROM £1,200
For more infor m ation on our in- hous e solutions contact
a m e m be r of the L e ar ning Te a m on:
le ar ning@tfpl. c om or 020 7378 7 0 6 8
4
F I N D A S O L U T I O N T H A T F I T S Y O U
6. L E A R N I N G C O U R S E D I R E C T O R Y
TESTIMONIALS
Virgin Money
We worked with TFPL to create bespoke training for Virgin Money
colleagues on effective relationship management. Feedback from
delegates confirmed trainers really brought the training to life, sessions were interactive and
engaging and the content of the training helped delegates to really develop their stakeholder
management skills.
R S P B
We contacted TFPL to see if they could offer us a tailored training
course that could pick up what we had already done – we didn’t
want to start from scratch. Our trainer Jonathan Engel was excellent.
He pulled together a couple of standard courses together into one, and used our existing work
to inform the day. Jonathan was friendly, approachable, very knowledgeable and willing to be
flexible to meet our requirements.
The training was a great success and really moved us along! We’ve since brought Jonathan
back to help review what we’ve done and provide more bespoke training for some of our
senior management. The flexibility and helpfulness of both Jonathan and TFPL means we
wouldn’t hesitate to use them again.
HOW WE DO IT
To ensure our learning delivers maximum impact we follow the strategic five-stage process
of the ADDIE Model: Analyse, Design, Develop, Implement and Evaluate. We use this process
when rolling out core learning solutions and to develop bespoke learning programmes.
By working closely with you at each stage we can guarantee that all learning interventions
and solutions are aligned with your internal strategy, vision and values. TFPL Learning
believes that an innovative and flexible approach is essential to the learning journey of
every one of our delegates.
5
D E S I G N D E V E L O P E V A L U A T EI M P L E M E N TA N A LY S E
7. WHY TFPL LEARNING?
W O R L D C L A S S T R A I N E R S & C O N T E N T
Our roster of professional trainers includes industry leaders across all our
disciplines. TFPL’s practical and engaging workshops inspire delegates
and deliver real results.
F A N T A S T I C D E L E G A T E F E E D B A C K
97% of our delegates would recommend their course to a colleague and
92% of our delegates rated their course as Excellent or Very Good.
C P D A C C R E D I T E D
As advocates of lifelong learning and excellence in everything we do, all of
our courses and webinars are CPD accredited. Using CPD enables you to
track your knowledge and skills and keep them up to date.
G L O B A L R E A C H & E X P E R I E N C E
As a group we have delivered training solutions to more than 11,000
organisations in over 110 countries.
T H E P E R F E C T G R O U P S I Z E
We are committed to providing the best learning experience possible for
our delegates. As part of this commitment we actively encourage smaller
course sizes to enhance the interaction between trainer and delegates.
Group collaboration is key to the learning experience.
G R E A T T R A I N I N G V E N U E S
We understand the importance of learning environments, which is why
all of our courses are delivered in iconic 4-star venues. With unlimited
refreshments and a hot buffet lunch all of our delegates are taken care of
throughout the day.
6
8. L E A R N I N G C O U R S E D I R E C T O R Y
TRAINER PROFILES
We work with world class, expert trainers and learning consultants to deliver our extensive library
of courses and workshops. Our training panel includes:
Louise Nicolaou
Louise is a Neuro-Linguistic Programming (NLP) practitioner, a CMI Level 5
accredited coach and accredited to deliver SDI profiles. She ensures her
delegates leave training sessions with clear and measurable objectives and,
equally importantly, the desire, inspiration and motivation to implement them
in the workplace.
Philip Jones
Philip has over 30 years’ information management experience in public
and private sector organisations, both as a practitioner and at a senior
management level. His wide range of practical experience has involved
information legislation, privacy, information security and electronic document
and records management. Philip has spoken widely on records and
information management both in the UK and worldwide.
Paul Dowding
Paul specialises in behavioural change and easy to implement
psychological tools and methodologies that embed learning and transfer
behavioural commitments into the workplace. His approach is energised and
engaging, bringing humour and creativity to bear to enhance understanding
and learning.
Frieda Midgley
Frieda has played a key role in strategic cross-government knowledge and
information management projects and innovative collaborative projects.
Her experience includes; leading the stakeholder engagement and guidance
development work for The National Archives and facilitating the establishment
and running of the Knowledge Council.
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9. LEARNING BY CATEGORY
For full course details please go to https://www.tfpl.com/course-calendar/
Train the Trainer
Time Management
Assertiveness at Work
Creative Thinking & Problem Solving
Stress Management
Introduction to Marketing
Essential Selling Skills
Effective Report Writing
Essential Business Writing
Stakeholder Management
Effective Project Management
Building Effective Teams
Introduction to Neuro Linguistic Programming (NLP)
Building Self Confidence
Conflict Resolution
Communication Excellence
Presentation Skills
Making an Impact in Meetings
Dealing with Change
Emotional Intelligence
Persuading & Influencing
Interviewee skills
8
RECORDS MANAGEMENT PUBLIC IN-HOUSE ON-LINE
Building Fileplans & Retention Schedules for Records Systems
Expert Records Management
Introduction to Records Management
New Approaches to Records Management
Understanding Data Protection
PUBLIC IN-HOUSE ON-LINEPERSONAL DEVELOPMENT
10. L E A R N I N G C O U R S E D I R E C T O R Y
9
I.T. PUBLIC IN-HOUSE ON-LINE
Pivot Tables Explained (Webinar)
Dashboards in Excel Made Easy (Webinar)
VLookup, IF & Auditing Formulas in Excel (Webinar)
Conversion to Office (Webinar)
Hidden Secrets of Word (Webinar)
Put Power in your PowerPoint Presentation (Webinar)
Macros in an Hour (Webinar)
Introduction to Word 2007/2010/2013
Advanced Word 2007/2010/2013
Introduction to PowerPoint 2007/2010/2013
Advanced PowerPoint 2007/2010/2013
Introduction to Excel 2007/2010/2013
Intermediate Excel 2007/2010/2013
Advanced Excel 2007/2010/2013
Introduction to Project 2010/2013
Advanced Project 2010/2013
Sharepoint for End Users 2013/2016/365
“It was the best course I have ever attended, well organised”
Angelette Ferro from Starkstrom
PUBLIC IN-HOUSE ON-LINELEADERSHIP & MANAGEMENT DEVELOPMENT
Contract Negotiation
Managing Change
Managing Stakeholders
Effective Delegation
Managing Difficult Conversations
Managing Difficult People
Decision Making & Delegating Effectively
Communicating for Results
Creative & Critical Thinking for Effective Problem Solving
Building Effective Teams
Conflict Resolution
Finance for non Finance Managers
Introduction to Management
Interviewing Skills
11. 10
KNOWLEDGE, LIBRARY & INFORMATION MANAGEMENT PUBLIC IN-HOUSE ON-LINE
Advanced Information Architecture
Copyright Update
Creating an Information Inventory
Customising Content Tagging & Search Solutions
Digital Copyright
Digital Licensing
Getting the Best from Twitter
Engaging the Social Web for Personal Knowledge Management
Enterprise Information Architecture
Designing Taxonomies & Metadata
Taxonomy Development
Mastering Total Information Management
Introduction to Information Governance
Understanding Freedom of Information
Evaluating EDRMS
Creating an Information Strategy
Extending Taxonomies with Related Metadata
How to Succeed with Systems
Introduction to Copyright
Introduction to Information Architecture
Knowledge Management Foundation
Introduction to Social Media
Information & Knowledge Auditing
Introduction to Taxonomies & Metadata
Knowledge Sharing Communities
Advanced Knowledge Transfer
Knowledge Management: Developing a Know-How Strategy
Mastering Digital Content Curation
Multimedia Tools for Information Professionals
New Approaches to Records Management
Practical Steps in Competitive Intelligence
Protecting the Privacy of Library Users
Promoting Information Literacy for End Users
Challenges of Intranet Governance
User Information Searching & Behaviour
12. L E A R N I N G C O U R S E D I R E C T O R Y
11
COPYRIGHT, RISK & COMPLIANCE PUBLIC IN-HOUSE ON-LINE
Copyright Compliance
Digital Copyright
Digital Licensing
Introduction to Copyright
Structuring Content for Re-Use
Copyright Update
Understanding Data Protection
“Best webinar I’ve ever attended… My only complaint was that it was over
too soon!” – Liz Austin from WilmerHale
“Excellent course which I'm sure was largely due to the enthusiasm and engagement of the
course trainer” – Nikki White from Virgin Money
RESEARCH, INSIGHT & INTELLIGENCE PUBLIC IN-HOUSE ON-LINE
Introduction to Market Research
Qualitative Market Research
Quantitative Market Research
Business Information: Key Web Resources
Free Resources & Search Techniques for EU & UK Legislation
Researching Companies Globally
There’s more to Life than Google
Discover Open Data
Analysis for Competitive Insight
Company & Market Analysis
Competitor Analysis, Profiling & Value-Added Competitive Intelligence
Introduction to Online Competitive Intelligence Research
Practical Steps in Competitive Intelligence
13. PROJECT & PROGRAMME MANAGEMENT PUBLIC IN-HOUSE ON-LINE
PRINCE2®
Managing Successful Programmes (MSP®)
Portfolio, Programme & Project Offices (P3O®)
Management of Risk (M_o_R®)
Management of Value (MoV®)
Management of Portfolios (MoP®)
IT Infrastructure Library (ITIL®)
APMG-International AgilePM™
APMG-International Change Management™
Project Management Professional (PMP®)
APMG-International PPS™
All PRINCE2®
Foundation and Practitioner, MSP®
Foundation and Practitioner , M_o_R®
Foundation, MoV®
Foundation, MoP®
Foundation, P3O®
Foundation
& ITIL®
Foundation Online courses are offered by ILX Group. The APMG-International PPS™
, APMG-International Change Management™
& APMG-International
AgilePM™
Foundation Online courses are offered by ILX Group.
12
DOCUMENT MANAGEMENT PUBLIC IN-HOUSE ON-LINE
Extending Taxonomies with Related Metadata
Taxonomies and Ontologies
Taxonomy Development
Designing Taxonomies & Metadata
Introduction to Taxonomies
“Fantastic course - one of the best I’ve attended!” – Chris Brosby from Virgin Money
“This was possibly the most useful half hour I have spent doing anything in ages“
Deborah Korn from Nottingham City Council
14. L E A R N I N G C O U R S E D I R E C T O R Y
13
OUR GROUP
As part of Progility Plc we are proud to be able to offer our customers the full range of support services
from across the group – our success is founded on a collaborative working practice.
Sue Hill, TFPL & ILX Recruitment
Through our combined expertise we offer a seamless recruitment service
across Information, Knowledge, Market Research, Insight, Analytics,
Big Data, Records and Project & Programme Management.
ILX
An internationally recognised provider of professional learning and consulting
solutions – delivering Portfolio Programme & Project Management,
IT Service Management, Risk Management and Business Financial
Literacy learning solutions.
Woodspeen
Offers a range of Apprenticeships programmes in Health & Social Care,
Business & Administration, Customer Service, Team Leading, Retail, IT,
Childcare, Hairdressing & Barbering, Manufacturing, Warehousing & Storage.
QUALITY STANDARDS
All of our courses, webinars and events are CPD accredited – this is
our guarantee that we are committed to lifelong learning and excellence
in everything we do.
TFPL is ISO9001 Quality Assured, demonstrating our commitment to
quality, staff training and customer satisfaction.
®
RECRUITMENTRECRUITMENTRECRUITMENT
“I came away having learnt some new features and a lot of ideas for improving
the current reporting I do“ – Elizabeth Carpenter from Lockheed Martin
www.ilxgroup.com
15. 14
CLAIM
15% OFF
any TFPL Learning
public course
by quoting
TFPL15 at the checkout
If you have a question regarding
any of our courses call us on
020 7378 7068
or email
learning@tfpl.com
EXCLUSIVE
OFFER
16. KEEP IN TOUCH
For further information about any of our courses, webinars or in-house options please contact us today:
T: 020 7378 7068
E: learning@tfpl.com
www.tfpl.com
OUR TRAINING LOCATIONS
All of our public scheduled courses are held in iconic and inspiring 4-star venues located just
minutes from a central London main line or tube station.
We offer:
• Unbeatable location
• Vibrant atmosphere
• A hot three course buffet lunch
• Unlimited tea, coffee and biscuits
• Free, high-speed Wi-Fi
• Course workbook and materials included
Registered Office: TFPL LTD, 95 Aldwych, London, WC2B 4JF. Registered in England, Company No. 1946440, VAT No. GB 166 5236 96, TFPL is part of Progility PLC.
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