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Mystery Shopping, Customer Feedback, Social Media Monitoring Services

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Ann Michaels & Associates
Ann Michaels & Associates

Ann Michaels & Associates is a market research firm specializing in mystery shopping, customer feedback/satisfaction, and social media monitoring.

BusinessTechnology
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Customer Experience Management Company Ann Michaels & Associates, Ltd.
About Us ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ann Michaels & Associates ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Satisfaction Measurement Programs
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Web Based Programs ,[object Object],[object Object],[object Object]
Phone Based Programs 1-800 Feedback ,[object Object],[object Object],[object Object]
Response Rates ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Mystery Shopping ,[object Object]
Survey Example We can actually show you right in the survey what the entrees looked like when presented to the customer
Password Protected Online Suite designed for your company Online reporting available with all Ann Michaels’ programs
Report Example Dashboard Style Reporting
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Safety Net ,[object Object]
Features of SafetyNet ,[object Object],[object Object],[object Object],[object Object],[object Object]
Relationship Management Monthly Reporting drill down to the individual post
Relationship Management Monthly Reporting ,[object Object]
Relationship Management Monthly Reporting Map Overlay tells you exactly where the online conversation is coming from
Thank You Questions? Kathy Doering President Ann Michaels & Associates, Ltd. www.ishopforyou.com & www.1-800feedback.com 630-922-7804 ext.102

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