Understanding workplace stress comes from knowing how the employee, management and employer roles compliment each other for recognizing, mitigating and preventing unnecessary stress at work.
2. What is workplace stress?
» Conflict between job demands on
the employee and the amount of
control the employee has over
meeting those demands.
» High demands and low control at
work result in stress.
4. Characteristics of
workplace stress
» Fear of job redundancy
» Layoffs
» Increased demands due to staff cutbacks
or insufficient qualified staff
» Pressure to perform with decreased job
satisfaction
» Constant demands to work at optimum
performance
6. Effects of workplace stress
» Job dissatisfaction
» Employee turnover
» Reduced efficiency
» Illness, sometimes leading to death
» Absenteeism
» Alcoholism
» Petty internal politics
» Bad or snap decisions
» Apathy
» Lack of motivation or creativity
8. Healthy stress
» When a job is challenging
» When new goals are exciting to
strive towards
» When work obstacles are overcome
» When people concerns can be
resolved
» When a team goal is met
15. 2. Psychosocial: anxiety, irritability,
sadness, defensiveness, anger,
mood swings, hypersensitivity,
apathy, depression, slowed thinking
or racing thoughts, feelings of
helplessness, hopelessness, or of
being trapped.
17. 3. Behavioral: overeating or loss of
appetite, impatience, quickness to argue,
procrastination, increased use of alcohol
or drugs, increased smoking, withdrawal
or isolation from others, neglect of
responsibility, poor job performance, poor
personal hygiene, change in religious
practices, change in close family
relationships.
21. Dealing with workplace
stress
Job design:
- Should be reasonably demanding
and provide some variety
- Employee should be able to learn
on the job and be allowed to
continue to learn throughout career
22. Dealing with workplace
stress
Job design:
- Should have some area of decision
making that employee is in charge
of
- Provide some degree of social
support and recognition
- Employee should feel that job leads
to some desirable future
23. Employer
- Treat employees respectfully
- Take stress seriously and be
understanding of pressure on staff
- Involve employees in some decision
making and allow for direct input or
committee input
- Encourage managers to be
proactive and watch for signs of
stress in employees
24. Employer
- Provide workplace health and
safety programs
- Make sure staff have adequate and
ongoing training for their jobs
- Design jobs for balanced work load
- Keep job demands reasonable
- Provide access to employee
assistance programs
26. Managers
- Do not tolerate bullying or
harassment of any kind
- Do not ignore signs that employees
are under pressure or stressed
- Remember that elements of the
workplace can be a cause of stress
and look for the root causes
28. Managers
- Make positive changes to the
workplace in ways that lessen stress
for everyone
- Show recognition and appreciation
- Look for ways to train for/rotate jobs
30. Employees
- Find ways to laugh! Share a joke, find humor
around you and look for the bright side
- Learn to relax in small ways: deep breathing,
stretch, take your breaks
- Take charge of your situation by taking 10
minutes to prioritize and organize your day. Be
honest with colleagues but be practical and
constructive. Look for realistic ways you can
make small changes to make your work day
better.
- Talk to someone close about your feelings
- Take advantage of Employee Assistance
programs and courses
32. 10 tips for mental health
1. Build confidence
2. Eat right, keep fit
3. Make time for family and friends
4. Give and accept support
5. Create a meaningful budget
6. Volunteer, be of service
7. Actively manage stress before it gets out of
hand
8. Find strength in others - look for allies
9. Identify and deal with moods constructively
10. Learn to be at peace with yourself