Employer and employee Shift Management survey results May 2020

1. Surviving
Covid-19:
“What
stresses you?”
EMPLOYER AND EMPLOYEE
SHIFT MANAGEMENT SURVEY
RESULTS MAY 2020

2. Stress triggers
Employees
Dealing with my own anxiety over
the future 56%
Losing your job/finding a job 46%
Cash flow 40%
Starting a side hustle or business
online 40%
Employers
Cash flow 57%
Dealing with my own
anxiety over the future 43%
Managing my business
virtually 35%
Starting a side hustle or
business online 14%
Laying off staff 14%

3. Stress triggers
Employees Employers
#1 issue employees -anxiety
#2 issue employees-losing job
#3 issue employees -cash flow
#3 issue employees -start side
business
#1 issue employers -cash flow
#2 issue employers -anxiety
#3 issue employers -managing virtually
some employers -starting secondary
business or product/service offering
some employers- worried laying off staff

4. Employee
stressor
details #1
theme
Children and family concerns
“What does this mean for our
children? Will their education suffer,
will there be less resources?”
“Will I lose my job because I can't
perform my job duties with young
children at home and having to
catch up my school aged children
with their schoolwork.”
“So worried about my family I have
difficult concentrating on my work,
especially with the interruptions of
helping them with their school and
feeding and extra household tasks.”

5. Employee
stressor
details #2
theme
Multiple stresses work and home
“I might lose my job - I started a side Hussle,
trying to add in new skills, don't want to put a
lot of time into applying for work if nobody is
hiring.”
“My kids are home, have to peace keep all
day, help them with their homework and this
is highlighting marital strife.”
“Working effectively from home, remotely
managing a team, was working in oilfield
driven job in this economy, supporting kids
whose whole world has changed, no
schooling, no social interaction.”

6. Employee
stressor
details #3
theme
Health
“Balancing personal care and growth
and work related training.”
“Stress - I can lose my job anytime I
need to prepare need a new career. ”
“Miss my family, stress and anxiety,
uncertainty, worry.”
“We have a baby on the way, I work
100 hours a week, we don't have
secure citizenship status, we live in a
dangerous situation, without residency
I have limited dignity and my job has
limited value.”

7. Employee
stressor
details #4
theme
Changes to my work and financial strains
“My stress is working from home - I am used to
being active and out with people all day and
now I spend 8 hours in front of a computer
sitting.
“Learning new technology, having to work with
clients remotely when they don't have access
to computers.”
“I need to take serious actions to be my own
boss, but I have tons of debts and other
obligations. I don't really know what I would do
…But I have bills to pay and hardly any work or
revenue right now.”
“Only one of us is working, income is low, living
on 60% is hard.”

8. Employee
stressor
details #5
theme
Older worker – how will I find work?
“I've been laid off after 25 years with the
same employer. Given my age and other
constraints, my efforts to secure
employment prior to The Covid-19 epidemic
were not successful. Now in light of the
epidemic, job possibilities seem impossible.”
“Losing a good paying job, being
unemployed for way too long. Finally finding
a job that didn’t get cancelled before day
1, after 3 positions tanked. Accepting a
position at 40% less because it’s more than
EI. Then getting cut in April by 18% just to
work.”

9. Employer
stressor
details #1
theme
Business changes and adapting to them
“Finding new ways to do business over
virtual channels and without the age-old
tradition of good faith bargaining and
handshake agreements.”
“I previously had parts of my business set
up to be virtual but other parts relied on a
more manual, non-tech approach. That,
combined with a number of financial
institutions not accepting e-signed
documents has caused some stress and a
lot of work arounds.”
“Too many meetings, trying to replicate the
old “norm” with technology tools."

10. Employer
stressor
details #2
theme
Uncertainty, bills, layoffs
“This pandemic's uncertainty creates
anxiety - when it will end, where is it
going, how is it changing??? Lack of
control is not something that brings
comfort.”
“Paying bills is a big issue. Not qualifying
for the Government wage subsidy is not
helping either.”
“My employees are like family to me.
laying them off really hurts me.”

11. What would help?
Employees
• Tools to manage anxiety
• People and support
Employers
• Thinking differently about
my business
• Better, more effective
tools and techniques for
doing business

12. Long term plans?
Employees
• Training and upskilling, be
more attractive to employers
• Employment opportunities
• Side business – knowing what
to do - low cost
Employers
• Productivity – big time plans!
• Better workflows, streamline,
prioritize
• Diversify, innovate
• New website, better social
media
• Improve people and
technology interactions

13. Grab our
“Future of
Work”
White Paper!
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