Presentation given at AVA Officers meeting, QAA on 7th Wednesday December 2016

1. Using to
communicate and collaborate
AVA session
Wednesday 7th December 2016
Marieke Guy, Data analyst, QAA

2. What is ?
• It is a social networking tool that allows you to collaborate
and communicate in groups
• Similar functionality to Facebook and Twitter
• Can be accessed on web, desk top app, phone or through
Sharepoint
• Is part of Office 360 – and is being piloted at QAA
• Access controlled
• Networks can be internal or external
• Groups can be closed or open

3. Why should you use it?
• An opportunity to communicate beyond F2F meetings –
travel cost savings
• A way to build your community and improve relationships
with colleagues
• A space in which to collaborate on work and cut project
time – especially if you have clear goals
• A chance to share problems and receive direct help
• A record of your discussions that can be organised and
easily searched

4. QAA’s network
Yammer
Internal network Internal groups
External
network
AVAs group
Apprenticeships
group
Yammer
feedback
Other groups…
Members
need to be
invited
Members need to
be invited
QAA staff only

5. Terms and conditions
• All documents accessed through QAA’s Yammer network
remain the property and copyright of QAA
• Do not divulge confidential information
• Maintain professional standards and do not misuse
information
• Information may be disclosed under FOI
• Keep in mind data protection
• Full T&Cs available on the site and agreed by members
when joining

6. Different
groups
Posts and
responses
Header
shows group
you are in
Members
Resources
Topics

7. Viewing, sharing and saving…
Yammer
Feeds
Direct
messaging
Profile
Search
Groups
Posts and
responses

8. Tasks for today
1. Update your profile (check your notification settings)
2. Introduce yourself – your role, what do you hope to
get out of the group?
3. Post a resource or key information (url link, upload
image, share video) – can be added as a post or to
network resources
4. Like and/or comment on someone else’s post
5. Add a topic to a post
6. Answer the poll
7. Send someone a direct message

9. “Communications tools
don't get socially
interesting until they get
technologically boring.”
Clay Shirky

10. Stages of engagement
Creating
Sharing
Participating
Responding
Listening
Inactive
Lead on the
establishment
of new groups
Initiate discussions,
share resources, add
content
Contribute to
discussions,
post responses
Respond when
asked
Read content
No engagement

11. Resources
• Yammer feedback and questions
group – see group list
• Microsoft Yammer support:
http://bit.ly/2hdtviO
• Yammer support on Twitter -
@YammerSupport
• Marieke Guy: m.guy@qaa.ac.uk

12. What next?
• Make sure you are signed up and signed in
• Have a think about how you want to use the group –
set a goal and a timeline
• Task yourselves with starting and continuing
discussion
• Assign responsibilities – maybe have a rota
• Start using the ‘Notes’ to create shared documents
• Pass your Yammer skills on – help newbies
• Try the Yammer phone app - very user friendly and
gives real time updates

13. qaa.ac.uk
enquiries@qaa.ac.uk
+44 (0) 1452 557000
© The Quality Assurance Agency for Higher Education 2015
Registered charity numbers 1062746 and SC037786