1. MARISSA N. PADERA
Al Dhiyafa, Dubai, U.A.E.
Mobile: 00971-566594263
Email: mharissepadera@yahoo.com
Objective:
To be a member of a well established company that will provide opportunities for career advancement
in composition package. To work in accordance of my knowledge based on skills and work effectively
by providing quality work through which in my own way could contribute to the company’s success.
Professional Experience:
Sales Associates / Cashier
Dubai Mall, Baci - Lingerie
United Fashion House,
Dubai U.A.E.
June 7, 2014- Up to present
Duties and Responsibilities:
• Responding quickly and resourcefully to customer requests or concerns.
• Using suggestive selling techniques to increase sales.
• Giving information to customers about products.
• Operating the till.
• Up selling and making recommendations to customers.
• Serving multiple customers in a short period of time.
• Carrying out re-merchandising, display, price markdowns duties.
• Accurately completing cash register transactions.
• Receiving store deliveries.
• Representing the store in a professional & positive manner.
• Creating & maintaining long-term relationships with regular customers.
• Assisting in all stores administrative tasks.
• Taking care of the customers needs while following company procedures.
• Executing marketing & visual merchandising initiatives.
• Occasionally opening & closing the store.
• Organizing the display of merchandise.
• Assisting customers with choices by providing them with information about products.
• Participating in physical inventory counts.
• Adhering to all store retail policies & procedures.
Sales Associates / Cashier
Mall of the Emirates, Lasenza - Lingerie
Mashree Liwa Trading L.L.C,
Dubai U.A.E.
May 5, 2009- March 26, 2014
2. Duties and Responsibilities:
• Meet and greet the customers in a friendly and courteous way upon entry on the shop.
• Ensure customer's positive shopping experience.
• Serves customers efficiently and courteously on the shop floor in order to ensure the
provision of the highest standards of customer service at all points in the shopping
experience.
• Takes reservations for the customers.
• Informing and making calls if ever we have sale or special promotions.
• Maintains knowledge of current sales and promotions, policies regarding payment and
exchanges and security practices in order to ensure store policies are adhered to all at
times.
• Ensures that the shop floor and shelves are kept clean and tidy at all times.
• Involves in visual merchandising and ensuring that the standard is always followed.
• Receive payments of customers through POS.
• Prepares, submit and reconcile daily cash sales reports and ensuring correctness of
figures.
Sales Representatives
SM North Edsa / Burgundy Ladies Wear/Formal Wear
Manila, Philippines
March 2005 – April 2009
Duties and Responsibilities:
• Greeting all customers in professional manner with smile.
• Provide an excellent customer service.
• Ensures that the items are clean and tidy, and have enough stocks
• Merchandise and replenish stock as directed
• Making sure the sale for the day is tally.
• Attend weekly sales report meeting
• Supervised the sales status and responsible for meeting sales quota
• Responsible on monitoring stock level of the store
Educational Attainment:
Vocational: ITI Institute E-Office And Data Base Management
Karama Dubai UAE -2011
College: Bachelor of Elementary Education- Undergraduate
Cataingan Municipal College
Training and Achievements Awards:
• Certificate of Customer Service Excellence
• Certificate of Outstanding in Customer Service
• Customer Service Training
• Product Knowledge
Skills and Ability:
• Able to engage & speak to customers.
• Knowledge & experience in using computer systems.
• Availability of merchandise.
• Customer service experience in a retail environment.
• Speed and Efficiency of Transaction.
• Very organized, Proactive, Smart and Hardworking.
3. • Can work under pressure and with minimal supervision.
• Works with precision, very good in multi-tasking & hardworking.
Personal Information:
Date of Birth : May 14, 1981
Civil Status : Single
Sex : Female
Nationality : Filipino
Visa Status : Employment Visa
Areas of Expertise:
• Selling techniques
• Visual merchandising
• Excellent customer service
• Cashiering
References:
Available on request.