How to Add Exclusivity to the All-Inclusive Meeting1. Proprietary and Confidential © 2015 Maritz 0
How to Add Exclusivity to the All-Inclusive Meeting
$
$55,313,519
Savings on Actualized
Business
26%
Total Savings on
Average for our clients
97%
Renewal Rate from clients
on our programs
9.4 out of 10
Average Satisfaction Rating
from our clients
4,233,806*
Room nights booked
8,630*
Programs Operated
*Represents all of Maritz Travel Company – Maritz Travel Meetings & Incentives and Experient
2. Proprietary and Confidential © 2015 Maritz 1
The Demand for All-Inclusive
How to Add Exclusivity to the All-Inclusive Meeting
Incentives:
Increased
demand for
all-inclusive
• Significant year-over-year increase in
all-inclusive since 2012
– In 2015, we continue to see that
trend with a 25 percent increase in
room nights booked over last year
• All-inclusive room nights have tripled
over the last three years
4. Proprietary and Confidential © 2015 Maritz 3
Things to Know About All-Inclusive Meetings
How to Add Exclusivity to the All-Inclusive Meeting
• Understand Transient vs. Group
• Ensure Variety of Onsite Restaurants
– Food and Beverage is key
• Ability to create private spaces
• Partner with local DMCs
• Leverage negotiating power and skills
5. Proprietary and Confidential © 2015 Maritz 4
Benefits of All-Inclusive Meetings
How to Add Exclusivity to the All-Inclusive Meeting
• Budgets
• No out of pockets for guests
• Keeps people together for
networking during meeting
• Ensured safety on property
• High guest satisfaction
• Limited inventory/regions
with high quality
• Hotel group packages are
NOT all-inclusives
• Limited variety and
exclusivity in onsite activities
6. Proprietary and Confidential © 2015 Maritz 5
All-Inclusive Meetings: Tips for Exclusivity
How to Add Exclusivity to the All-Inclusive Meeting
• Infuse local culture
– Artisans, food and beverage, classes, welcome receptions
• Consider taking guests offsite for activity unique to them
• Ensure room gifts are personalized
• Include branding throughout property and program
• Inquire about upgraded sections for your group guests
– Separate check-in
– Restaurants exclusive to guests
– Private pool
7. Proprietary and Confidential © 2015 Maritz
Maritz Travel’s “8 Phases of the Guest Experience™”
How to Add Exclusivity to the All-Inclusive Meeting