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Proprietary and Confidential © 2015 Maritz 0
How to Add Exclusivity to the All-Inclusive Meeting
$
$55,313,519
Savings on Actualized
Business
26%
Total Savings on
Average for our clients
97%
Renewal Rate from clients
on our programs
9.4 out of 10
Average Satisfaction Rating
from our clients
4,233,806*
Room nights booked
8,630*
Programs Operated
*Represents all of Maritz Travel Company – Maritz Travel Meetings & Incentives and Experient
Proprietary and Confidential © 2015 Maritz 1
The Demand for All-Inclusive
How to Add Exclusivity to the All-Inclusive Meeting
Incentives:
Increased
demand for
all-inclusive
• Significant year-over-year increase in
all-inclusive since 2012
– In 2015, we continue to see that
trend with a 25 percent increase in
room nights booked over last year
• All-inclusive room nights have tripled
over the last three years
Proprietary and Confidential © 2015 Maritz 2
Hottest Regions for All-Inclusives
How to Add Exclusivity to the All-Inclusive Meeting
Proprietary and Confidential © 2015 Maritz 3
Things to Know About All-Inclusive Meetings
How to Add Exclusivity to the All-Inclusive Meeting
• Understand Transient vs. Group
• Ensure Variety of Onsite Restaurants
– Food and Beverage is key
• Ability to create private spaces
• Partner with local DMCs
• Leverage negotiating power and skills
Proprietary and Confidential © 2015 Maritz 4
Benefits of All-Inclusive Meetings
How to Add Exclusivity to the All-Inclusive Meeting
• Budgets
• No out of pockets for guests
• Keeps people together for
networking during meeting
• Ensured safety on property
• High guest satisfaction
• Limited inventory/regions
with high quality
• Hotel group packages are
NOT all-inclusives
• Limited variety and
exclusivity in onsite activities
Proprietary and Confidential © 2015 Maritz 5
All-Inclusive Meetings: Tips for Exclusivity
How to Add Exclusivity to the All-Inclusive Meeting
• Infuse local culture
– Artisans, food and beverage, classes, welcome receptions
• Consider taking guests offsite for activity unique to them
• Ensure room gifts are personalized
• Include branding throughout property and program
• Inquire about upgraded sections for your group guests
– Separate check-in
– Restaurants exclusive to guests
– Private pool
Proprietary and Confidential © 2015 Maritz
Maritz Travel’s “8 Phases of the Guest Experience™”
How to Add Exclusivity to the All-Inclusive Meeting

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How to Add Exclusivity to the All-Inclusive Meeting

  • 1. Proprietary and Confidential © 2015 Maritz 0 How to Add Exclusivity to the All-Inclusive Meeting $ $55,313,519 Savings on Actualized Business 26% Total Savings on Average for our clients 97% Renewal Rate from clients on our programs 9.4 out of 10 Average Satisfaction Rating from our clients 4,233,806* Room nights booked 8,630* Programs Operated *Represents all of Maritz Travel Company – Maritz Travel Meetings & Incentives and Experient
  • 2. Proprietary and Confidential © 2015 Maritz 1 The Demand for All-Inclusive How to Add Exclusivity to the All-Inclusive Meeting Incentives: Increased demand for all-inclusive • Significant year-over-year increase in all-inclusive since 2012 – In 2015, we continue to see that trend with a 25 percent increase in room nights booked over last year • All-inclusive room nights have tripled over the last three years
  • 3. Proprietary and Confidential © 2015 Maritz 2 Hottest Regions for All-Inclusives How to Add Exclusivity to the All-Inclusive Meeting
  • 4. Proprietary and Confidential © 2015 Maritz 3 Things to Know About All-Inclusive Meetings How to Add Exclusivity to the All-Inclusive Meeting • Understand Transient vs. Group • Ensure Variety of Onsite Restaurants – Food and Beverage is key • Ability to create private spaces • Partner with local DMCs • Leverage negotiating power and skills
  • 5. Proprietary and Confidential © 2015 Maritz 4 Benefits of All-Inclusive Meetings How to Add Exclusivity to the All-Inclusive Meeting • Budgets • No out of pockets for guests • Keeps people together for networking during meeting • Ensured safety on property • High guest satisfaction • Limited inventory/regions with high quality • Hotel group packages are NOT all-inclusives • Limited variety and exclusivity in onsite activities
  • 6. Proprietary and Confidential © 2015 Maritz 5 All-Inclusive Meetings: Tips for Exclusivity How to Add Exclusivity to the All-Inclusive Meeting • Infuse local culture – Artisans, food and beverage, classes, welcome receptions • Consider taking guests offsite for activity unique to them • Ensure room gifts are personalized • Include branding throughout property and program • Inquire about upgraded sections for your group guests – Separate check-in – Restaurants exclusive to guests – Private pool
  • 7. Proprietary and Confidential © 2015 Maritz Maritz Travel’s “8 Phases of the Guest Experience™” How to Add Exclusivity to the All-Inclusive Meeting