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Applying Web 2.0 to Informal Learning

This is a presentation and exercise I did as part of a local ASTD / ISPI Social Learning workshop held at Babson on May 20. My other presenters included Dave Wilkins of Mzinga and Bill Cava of Ektron. The event was coordinated by Jean Marrapodi of Applestar Productions.

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Applying Web 2.0 to Informal Learning

  1. 1. Applying Web 2.0 to Informal Learning Mark Bucceri Presented at ASTD / ISPI event: “Social Networking: Best Practices in training” on May 20, 2009 © 2009 Saba Software, Inc. All rights reserved
  2. 2. My Perspective … Mark Bucceri Principal Education Specialist Saba Email: mbucceri@saba.com Twitter: @markbucceri LinkedIn: http://www.linkedin.com/in/markbucceri © 2007 Saba Software, Inc. All rights reserved
  3. 3. Drivers Performance Learning Collaboration Training © 2007 Saba Software, Inc. All rights reserved
  4. 4. Connections Content Content © 2007 Saba Software, Inc. All rights reserved
  5. 5. The Bottleneck … DOC SMEs Research Training Repository Dept. Learners © 2007 Saba Software, Inc. All rights reserved
  6. 6. Uncorking the Bottleneck … DOC SMEs Research Training Repository Training Dept. Dept. Workforce, customers, partners © 2007 Saba Software, Inc. All rights reserved
  7. 7. Models - Review Social Networking Blogs Ideas Discussions Ratings Blogs Social Networking Chat Library SN Comments Discussions R B Formal Formal Learning Learning C D Embed Surround Community Incremental steps Visionary leap © 2007 Saba Software, Inc. All rights reserved
  8. 8. My Evolution in the Classroom … Past Present Lecture content Prompt for / draw out content Talk at them Listen; provide opportunities for group work and collaboration Include all info Focus on important; smaller chunks Create all content Provide structures and learners create content Demonstrate Allow learners to perform and share Sanitize to avoid errors Lead into complications then reflect Lead with theory & BPs Lead with experiences – derive theory & BPs Focus on topics Focus on job tasks & business Coach all Encourage peer-to-peer support © 2007 Saba Software, Inc. All rights reserved
  9. 9. EXERCISE: Networking Opportunity • Discuss application of Web 2.0 to formal learning • Join the conversations of most interest to you – share and record your ideas and strategies • Find people with similar interests using their tag clouds Topics stations include • Embedding Social Media in • New Roles and Formal Learning (x2) Skills for Learning • Surrounding Formal Learning Professionals with Social Media (x2) • Challenges and • Communities and Collaboration Obstacles as Learning (x2) • Open Topic © 2007 Saba Software, Inc. All rights reserved
  10. 10. #1 Embedding Social Media in Formal Learning • Discuss how you could enhance formal learning by embedding social media – Use blogs as a learning journal / self-reflection – Use wikis as a shared workspace to create, brainstorm – Connect learners for peer-to-peer work – Provide frameworks and allow learners to find/create content – Use rating systems to find most relevant topics/practices in class – Use Facebook type prompts to kindle discussion and content creation • Sketch possible course designs and activities using Social Media
  11. 11. #2 Surrounding Formal Learning with Social Media Discuss how you could enhance formal learning by surrounding it with social media Before class … • Could the instructor blog or tweet about upcoming course content?? • Can conversations start in a wiki before class • Can a community frame and prep for problems / challenges addressed in class? • Can students contribute / feed instructors Social Networ questions and work challenges? king Ratings Blogs Comme Discussi nts ons
  12. 12. #2 Surrounding Formal Learning with Social Media Discuss how you could enhance formal learning by surrounding it with social media After class … • Would you allow rating and publicizing the rankings of your courses? • Can learners leave comments / attachments for others? • Can they follow a SME / Instructor / peer on Twitter? • Can they enter an existing community of veterans Social Networ king or start a community to extend the classroom? Ratings Blogs • Can you show them how to create Podcasts or Vodcasts and where to publish? Comme Discussi nts ons
  13. 13. #3 Communities and Collaboration as Learning Discuss how you could leverage social media as learning • What courses could you replace with social media and communities? • How can social media feed the creation and validation of formal training? • How can formal training promote the creation of social media? • What areas might social media have more of an influence than formal learning (e.g., changing culture, …) Blogs • How can social media capture corporate wisdom? Ideas Discuss ions • How might expanding the collaboration circle to Social Networ king include customers and partners impact Chat Library Formal performance? Learnin g
  14. 14. #4 New Roles and Skills for Learning Professionals • Discuss what new roles the training department might play in promoting and „formalizing‟ informal learning • Discuss what new skills a learning professional will need to survive and thrive in the social media boom • What strengths make learning professionals best positioned to lead this change? • What are some ways you can come up to speed with informal learning and social media? • Sketch some possible informal learning strategies a training department might adopt
  15. 15. #5 Challenges and Obstacles • Discuss the challenges informal learning and social media present to: – The training department – Learning professionals – The company as a whole – Individuals in the workforce • What are the obstacles and how can you navigate around them? • What standards, governance, business practices, organizational changes might be needed?
  16. 16. #6 Open Topic • Discuss Whatever is on your mind regarding social media and social networking?
  17. 17. Debrief & Reflect • What new insights did you get? • What new connections did you make? • What trends and patterns did you notice? • What can you leverage immediately? • How has your learning strategy changed? • What action steps did you note? • How will you keep the conversation alive © 2007 Saba Software, Inc. All rights reserved
  18. 18. Thank You! Mark Bucceri Principal Education Specialist Saba Email: mbucceri@saba.com Twitter: @markbucceri LinkedIn: http://www.linkedin.com/in/markbucceri © 2007 Saba Software, Inc. All rights reserved

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