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US Patient Portal Market for Hospitals and Physicians By Frost & Sullivan
1. US Patient Portal Market for Hospitals and Physicians
Frost & Sullivan
Report Highlight
2. US Patient Portal Market for Hospitals and Physicians
This study provides a roadmap for understanding the patient engagement movement
and the use of patient portal technology by hospitals and physicians as the essential
tool to drive that process. Included is an overview of macro trends in patient
engagement and a comprehensive look at key features and functions associated with
patient portals. Major market drivers and restraints for 2013 through 2017 are
provided. Also discussed are adoption trends for EHRs and patient portal systems
among hospital and physicians. Competitive market issues including business and
pricing approaches and a listing of key competitors. The study includes market
forecasts for the total market and key market segments for 2012 through 2017.
3. Key Findings
The movement to fully engage the patient as a member of the care team is taking a strong hold across the US.
The term “patient engagement” is increasingly used by numerous and diverse stakeholders to convey the idea of
consumerism or consumer-directed healthcare.
Patient engagement is related to the concept of “accountability,” which extends across the healthcare ecosystem
and includes patients, who increasingly need to do more and pay more.
A patient portal is a Web-based access point that allows healthcare providers and patients to communicate and
share health information remotely, supplementing the ongoing management of the patient's care. Patient portals
are seen as the key technology platform to enable patient engagement.
Various health-related entities deploy patient portals including hospitals, physician practices, healthcare payers,
health information exchange organizations, retail pharmacies, and others.
There are different types of patient portals in terms of technology approaches. Some are stand-alone Web sites
that sell their services to healthcare providers, and others are integrated into the existing Web site of a
healthcare provider. Most commonly in today’s market, patient portals are included as modules added onto an
existing electronic health record (EHR) or practice management (PM) system.
Stand-alone patient portals solutions are primarily offered as a monthly subscription per licensed bed (hospitals)
or per physician; these may function as a bolt on to the EHR system.
4. About the Publisher
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