1. IT Infrastructure Services
TRANSFORMING
ENTERPRISE IT
ADOPTION

2. GSS Service Offerings
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3. GSS Service Offerings
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IT Infrastructure
Services
•End User Computing
•Network & Security
•Cloud & Virtualization
•Infrastructure Testing
•IT Service Management & Tools
Application
Development &
Transformation Services
•Application Maintenance and
Production Support
•Application Migration & Database
Migration
•Cloud Application Development
•IT Transformation Assessment
•Program management and
Governance
Testing Services
•Functional Testing Services
•Performance & Security Testing
Services
•Test Automation Services
Strategic Sourcing
•Comprehensive End-to-End IT
Staffing Services
… Integrating People, Process and Technology

4. GSS Infrastructure
Transformation Approach
11 May 2016 4GSS Confidential

5. GSS
Transformation
Service
GSS InfoTech Infrastructure Transformation services
has been enabling our customers to Rationalize,
Optimize, Implement and Adopt their IT infrastructure
to drive their business needs.
GSS InfoTech partners with our customers to align IT
initiatives and goals with their enterprise strategy to
deliver solutions that drive business process as well
as improve the availability, reliability and performance
of their IT investments. We utilize our capabilities in
onshore Professional services and consulting and
“right shore” models combined with expert
consulting, integration, support and managed
services with world-class customer service to help IT
organizations reduce costs, increase efficiencies and
manage risk in the data center.
Our Infrastructure Management Transformation
Services are delivered through our Hybrid Delivery
Models, Expert Practice Centers , Global Delivery
Infrastructure utilizing our proven Global Delivery
Model and Framework through proven Customer
relationships.
GSS IT Infrastructure Transformation Approach
11 May 2016 5GSS Confidential

6. Technology Partners
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7. GSS Technology Expertise
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8. 11 May 2016 8GSS Confidential
GSS Technology Expertise

9. GSS IT
Infrastructure Services
11 May 2016 9GSS Confidential

10. Infrastructure Services
Storage & Backup
WorkLoad Automation
End User Computing & Servers
Network & Security
ITSM Platforms & Tools
Cloud & Virtualization
Application Management
Production Support
Database Management
Server Management
Data Center & Cloud
Support
Tools
• Monitoring : DynaTrace, OpManager, Nagios,
Zabbix, PRTG,
• ITSM : Remedy, JIRA, Cherwell,
• SIEM : QRADAR, Symantec,
• System Automation : SCCM, Kaseya,
• Backup : Tivoli, Symantec
• Testing : Selenium, Load Runner, QTP, Jmeter,
Platforms
• OS - HP UX, AIX, Solaris, Linux , Windows
• Storage – EMC, HDS, Netapp, HP, IBM
• Hardware – HP, IBM, ORACLE SUN,
• CISCO & UCS, Juniper, Palo Alto,
• Cloud – Azure, AWS, OPENSTACK
• Hypervisor- Vmware, HyperV, Xen, KVM,
• ITSM – ServiceNow
Network & Security
Monitoring & Service
Desk
Certification & Standards
• SSAE16,
• ISO 27001,
• ISO 20001,
• SEICMM Level 5,
• HIPAA
• ITIL
Data Center Consolidation
Data Center Build & Design
IT Service Management
Platform Migration
Server Virtualization
Cloud Solutions Infrastructure Testing
Strategic
initiatives
Right shore Managed
Services
24x7 Global NOC
& SOC
Partner
Ecosystem
IT Governance &
Compliance
Practice Consulting Managed Services
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Infrastructure Testing

11. GSS Delivery Governance Model
Design Build/Upgrade Implement Recode/Reengineer
Architect
Level 3
Network
& Security
ITSM Tools
Cloud &
Virtualization
End User Computing
& Servers
Advanced
troubleshooting
& RCA
Virtual Infra
management
Application
Management
Desktop
Management
Patch & Antivirus
Management
Backup Recovery
Management
Network
Management
Database
Management
Configuration
Management
Problem &
Availability
Management
Storage
Management
Server
Management
Manage
Level 2
Proactive Reactive SLA
Monitor
Level 1
Change Alerts Call log and dispatch
Patch & Software
installation
Incident Logging SOP based Resolution
User Account
management
SOP Knowledge base
maintenance
SLALog
Level 0
Service
Platforms
11 May 2016 11GSS Confidential

12. Cloud & Virtualization Practice
VMwareAnalysis, planning &
Implementation
Virtualization
Infrastructure
Optimization
Cloud
Consolidation &
Migration
Infrastructure Optimization
Physical to Virtual Server
Implementation
Support & Migration
Citrix Xen
IBM LPar
AWS
OpenStack
Microsoft Hyper-V
Service Portfolio Service Catalog Technology
11 May 2016 12GSS Confidential

13. Windows Practice
11 May 2016 13GSS Confidential
Windows Active DirectoryTechnical design & Architecture
of Windows Infrastructure
Active Directory Services
Windows Deployment
Migration & Deployment
Messaging & Collaboration
Remote Monitoring & Support
Patch & Vendor Management
Backup & Recovery
Management
Microsoft Exchange
SCCM
File, Application & Web Servers
Microsoft Lync
Microsoft SharePoint
Service Portfolio Service Catalog Technology

14. Network & Security Practice
11 May 2016 14GSS Confidential
24/7 Event & Network
MonitoringMonitoring & Event
Management
Service Desk
Network Design &
Implementation
Security Operations
Management
Tuning – Performance &
Compliance
Log Analysis & Reporting
Threat & Vulnerability
Assessment
Service Portfolio Service Catalog Technology
Security Analysis, Strategy &
Roadmap
Consolidation & Optimization
Intrusion Detection / Prevention
Transformation & Migration
Manage Engine
Splunk, Netflow
Zabbix, Nagios
OP Manager, Solarwinds
PRTG, RSA Envision
Wireshark, QRadar

15. Infrastructure Testing Practice
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Performance Testing
Software / System Validation
Security Testing
Automation Testing
Service Portfolio Service Catalog Technology
Cloud Infrastructure Testing
SAAS Testing
Security Testing
Performance Testing
Functional Automation Testing
Database Testing
Web Services Testing
Manual Testing
HP Quick Test Professional
Selenium
Soap UI Pro
HP Loadrunner
Soap UI
Burp Suite
Apache JMeter
VEGA

16. ITSM Practice
11 May 2016 16GSS Confidential
Service NowAssessment & EvaluationProcess
ITSM Tools
Audit & Compliance
Service Improvement
Solution Design &
Development
Optimization
Implementation
BMC Remedy
Tools Migration
Accelops
Jira
Cherwell
Service Portfolio Service Catalog Technology

17. THANK YOU
11 May 2016 17GSS Confidential