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Educational Resilience 
in the Digital 
University 
Martin Oliver 
UCL Institute of Education 
m.oliver@ioe.ac.uk
Where this began… 
 JISC-funded digital literacies project 
Gourlay & Oliver (2012) – combat, curation and coping
Touching a wider concern 
 In the US, roughly half of all undergraduates fail to complete their 
degrees (Bergman et al, 2014). 
 Tinto’s analysis (1997) of college leavers & the concept of persistence, 
linked to “students’ involvement or integration in the life of the college” 
 Barnett (2007) and the “fragility” of students’ will to learn, and the 
importance of self-belief on persistence, and the role of others in 
supporting this. 
 Ross et al (2013): resilience as “the ability to navigate conditions of 
complexity and change. In practice, in this context, this mostly means 
that the student keeps going and successfully achieves the qualification 
sought.” 
 ‘Grit’ as a determinant of success (Duckworth & Gross, 2014), where 
“grit predicts the completion of challenging goals despite obstacles and 
setbacks” (p320)
Precursors of resilience 
The term risk is not being used to refer to the vulnerabilities 
of children who have specific, clinical, biological, cognitive, 
affective or sensory disorders (e.g. physical handicap, mental 
retardation, ADHD, autism, hearing or visual impairment). 
Risk is being used here to refer to environmental factors that 
either singly or in combination have been shown to render 
children’s failure to thrive more likely. (Howard et al, 1999: 
307-8)
To sociology and schools 
…others, also vulnerable – exposed to poverty, biological risks, 
and family instability, and reared by parents with little 
education or serious mental health problems – who remained 
invincible and developed into competent and autonomous 
young adults. (Werner & Smith, 1982: 3)
The risks of ‘risk’ 
 Pupils labeled ‘at risk’ were: 
“often those whose appearance, language, culture, values, 
home communities, and family structures […] do not 
match those of the dominant culture, suggesting that 
ideological factors may be implicated in the construction 
or application of the concept of risk”. (Howard et 
al,1999: 308),
From ‘risk’ to ‘resilience’ 
 Brown (2004:21): initially, resilience understood simply to 
“represent the opposite of risk factors” 
 Moved on initially to ‘resilience factors’ 
 Subsequent revisions reframe the concept more positively, 
expressing it in terms of processes of being resilient, 
rather than taxonomic classifications of personality or 
socio-economic category
Reported associations 
More likely to… Less likely to… 
Value and be satisfied with school 
Have positive perceptions of family, peer 
and teacher support 
Read more and do more homework 
Be from higher socioeconomic areas 
Be religious 
Participate in extra-curricula activities 
Have higher social, academic self-concept 
Have an achievement motivation 
Expect to graduate high school, and 
attend graduate schools and colleges 
Perceive their classroom favourably 
Perceive their teachers as having high 
expectations of them 
Achieve high grades 
Be invited to join a gang 
Bring weapons to school 
Experience conflicts with other students 
Experience family conflicts 
Be exposed to violence 
Be shy, tired, unattentive or bored in class 
Be distracted or disruptive when working 
Spend time in class socializing with other 
students
From diagnosis to 
intervention 
The resiliency perspective […] may help us design more 
effective educational interventions because it enables us to 
specifically identify those ‘alterable’ factors that distinguish 
resilient and nonresilient students. […] The construct of 
‘educational resilience’ is not viewed as a fixed attribute of 
some students, but rather as alterable processes or 
mechanisms that can be developed and fostered. In other 
words, this approach does not focus on attributes such as 
ability, because ability has not been found to be characteristic 
of resilient students. (Waxman et al, 2004: 4).
…and on to agency 
Was restitution to be accomplished by the system putting into 
place the umbrella of protective factors that corrected the deficits 
in the students? In other words, was the system the active 
agency, and the students the passive recipients? (Silva & Radigan, 
2004: 166)
…in the Digital University? 
 Understood theoretically in terms of a tradition of work drawing on 
sociomaterial perspectives, and related work including networked 
learning 
 Crook (2002) – ‘learning nests’ 
 Cornford & Pollock (2002) – the campus as resourceful constraint 
 Fenwick et al (2011) – sociomateriality of education and knowledge 
work 
 Jones & Healing (2010) – integration of technologies into everyday 
life 
 Gourlay (2012) – posthuman reframing of lecturing and the 
distribution of teaching across people and technologies 
 Etc…
Not (quite) this resilience: 
 To date, resilience in the Digital University has focused on 
institutions not learners 
 Weller, 2011; Weller & Anderson, 2013; Hall & Winn, 2011 
 (Although some discussion of individuals in Hall & Winn) 
 Environmental metaphors of resilience 
 Organisations in ecosystems; systems theory 
 The continuation of ‘the university’ in the face of 
developing challenges (peak oil, sustainability, disruptive 
technologies, etc) 
 Potential for a connection (via networks) with post-ANT?
The unfortunate opening of 
black boxes 
Objects, no matter how important, efficient, central, or necessary 
they may be, tend to recede into the background. […] The third type 
of occasion [when they become visible] is that offered by accidents, 
breakdowns, and strikes: all of a sudden, completely silent 
intermediaries become full-blown mediators; even objects, which a 
minute before appeared fully automatic, autonomous, and devoid of 
human agents, are now made of crowds of frantically moving 
humans with heavy equipment. Those who watched the Columbia 
shuttle instantly transformed from the most complicated human 
instrument ever assembled to a rain of debris falling over Texas will 
realize how quickly objects flip-flop their mode of existence. 
(Latour, 2005: 81)
Sociomaterial resilience 
 Punctualisation (Law, 1992) as a marker of success 
 Resilience as a response to breakdowns 
 Problems with ‘enrolment’ – when “translation becomes 
treason, tradutore – traditore, once an enrolled entity refuses 
to enter the actor-world” (Callon, 1986: 25) 
 Reconfiguring the ‘actor-world’ by bringing in alternative 
actants to achieve equivalent or comparable ends 
 ‘Heterogeneous re-engineering’ 
 Institutions as well as individuals involved in this process 
(Law, 1992)
Revisiting ‘combat’ 
 I feel like, also that Google is equally watching you. You know, 
they’re all watching you, they’re all trying to sell you things, and 
the thing is not, I don’t so much mind being bombarded with 
advertising as I mind having things put about me on things like 
Facebook that I don’t want. You know, I don’t want my friends 
to spy on me, I don’t want my friends to know what I listen to 
on YouTube. (Sally Interview 1) 
 Use of different – and parallel – email accounts to create 
boundaries around strands of life 
 Working around the (treasonous) agency of technology, not 
removing it (re-engineer the network, not the ‘black box’ of 
Googlemail)
Revisiting ‘coping’ 
University 
Library 
A printer that only 
prints single-sided 
Desks 
Limited budget 
Another university 
Desktop computer 
Electronic 
resources 
A girlfriend 
Another desktop 
Her password 
A printer that prints double-sided
Conclusions 
 Resilience as an elusive but pervasive issue 
 A disconnect from a long tradition of work (…in other 
settings) 
 Visible in interesting ways in the context of the digital 
university 
 Sociomaterial ideas as a possible bridge between different 
areas of work, and of theorising agency (resilience as 
achieving a social success, rather than a personal, internal 
characteristic) 
 Resilience through re-engineering: can institutions provide 
resources and infrastructure that are easier to enroll?
References 
Barnett, R. (2007) A will to learn: being a student in an age of uncertainty. Maidenhead: McGraw-Hill 
Education. 
Bergman, M., Gross, J. P., Berry, M., & Shuck, B. (2014). If Life Happened but a Degree Didn’t: 
Examining Factors That Impact Adult Student Persistence. The Journal of Continuing Higher 
Education, 62 (2), 90-101. 
Brown, J. (2004) Resilience: emerging social constructions in educational policy, research, and 
practice. In Waxman. H., Padrón, Y., & Gray, J. (eds) Educational Resiliency: Student, teacher and school 
perspectives, 11-36. Greenwich, CO: Information Age Publishing. 
Callon, M. (1986) Some Elements of a Sociology of Translation: Domestication of the Scallops 
and Fishermen of St. Brieuc Bay. In Law, J. (ed) Power, Action and Belief: A New Sociology of 
Knowledge?, 196-223. London: Routledge. 
Cornford, J. & Pollock, N. (2002) The university campus as ‘resourceful constraint’: process and 
practice in the construction of the virtual university. In Lea, M. & Nicoll, K. (eds), Distributed 
learning: Social and Cultural Approaches to Practice, 170-181. London: RoutledgeFalmer. 
Crook, C. (2002) The campus experience of networked learning. In Networked learning: Perspectives 
and issues, 293-308. London: Springer.
References 
Duckworth, A. & Gross, J. (2014) Self-Control and Grit: Related but Separable Determinants of 
Success. Current Directions in Psychological Science, 23 (5), 319-325. 
Fenwick, T., Edwards, R. & Sawchuk, P. (2011) Emerging Approaches to Educational Research: Tracing 
the Sociomaterial. London: Routledge. 
Gourlay, L. (2012) Cyborg ontologies and the lecturer’s voice: a posthuman reading of the ‘face-to- 
face’. Learning, Media and Technology 37 (2), 198-211. 
Gourlay, L., & Oliver, M. (2012) Curating, combat or coping? Student entanglements with 
technologies in HE. Paper presented at Society for Research into Higher Education 2012, Wales. 
Hall, R. & Winn, J. (2011) Questioning Technology in the Development of a Resilient Higher 
Education. E–Learning and Digital Media, 8 (4), 343-356. 
Howard, S., Dryden, J. & Johnson, B. (1999) Childhood Resilience: Review and Critique of 
Literature. Oxford Review of Education 25 (3): 307–23. 
Jones, C., & Healing, G. (2010). Networks and locations for student learning. Learning, Media and 
Technology, 35 (4), 369-385. 
Latour, B. (2005). Reassembling the Social: An Introduction to Actor-Network-Theory. Oxford: Oxford 
University Press.
References 
Law, J. (1992) Notes on the Theory of the Actor-Network: Ordering, Strategy, and Heterogeneity. 
Systems Practice, 5 (4): 379–393. 
Ross, J., Gallagher, M. & Macleod, H. (2013) Making distance visible: assembling nearness in an 
online distance learning programme. International Review of Research in Online and Distance Learning, 
14 (4), 51-66. 
Silva, R. & Radigan, J. (2004) Achieving success: an agentic model of resiliency. In Waxman. H., 
Padrón, Y., & Gray, J. (eds) Educational Resiliency: Student, teacher and school perspectives, 113-136. 
Greenwich, CO: Information Age Publishing. 
Tinto, V. (1997) Colleges as communities: Taking research on student persistence seriously. The 
review of higher education, 21 (2), 167-177. 
Weller, M. (2011) The Digital Scholar: How Technology Is Transforming Scholarly Practice. London: 
Bloomsbury Academic. 
Weller, M., & Anderson, T. (2013) Digital resilience in higher education. European Journal of Open, 
Distance and E-Learning, 16 (1), 53. 
Werner, E. & Smith, R. (1982) Vulnerable but invincible: a longitudinal study of resilient children and youth. 
New York: McGraw Hill.

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Educational Resilience in the Digital University

  • 1. Educational Resilience in the Digital University Martin Oliver UCL Institute of Education m.oliver@ioe.ac.uk
  • 2. Where this began…  JISC-funded digital literacies project Gourlay & Oliver (2012) – combat, curation and coping
  • 3. Touching a wider concern  In the US, roughly half of all undergraduates fail to complete their degrees (Bergman et al, 2014).  Tinto’s analysis (1997) of college leavers & the concept of persistence, linked to “students’ involvement or integration in the life of the college”  Barnett (2007) and the “fragility” of students’ will to learn, and the importance of self-belief on persistence, and the role of others in supporting this.  Ross et al (2013): resilience as “the ability to navigate conditions of complexity and change. In practice, in this context, this mostly means that the student keeps going and successfully achieves the qualification sought.”  ‘Grit’ as a determinant of success (Duckworth & Gross, 2014), where “grit predicts the completion of challenging goals despite obstacles and setbacks” (p320)
  • 4. Precursors of resilience The term risk is not being used to refer to the vulnerabilities of children who have specific, clinical, biological, cognitive, affective or sensory disorders (e.g. physical handicap, mental retardation, ADHD, autism, hearing or visual impairment). Risk is being used here to refer to environmental factors that either singly or in combination have been shown to render children’s failure to thrive more likely. (Howard et al, 1999: 307-8)
  • 5. To sociology and schools …others, also vulnerable – exposed to poverty, biological risks, and family instability, and reared by parents with little education or serious mental health problems – who remained invincible and developed into competent and autonomous young adults. (Werner & Smith, 1982: 3)
  • 6. The risks of ‘risk’  Pupils labeled ‘at risk’ were: “often those whose appearance, language, culture, values, home communities, and family structures […] do not match those of the dominant culture, suggesting that ideological factors may be implicated in the construction or application of the concept of risk”. (Howard et al,1999: 308),
  • 7. From ‘risk’ to ‘resilience’  Brown (2004:21): initially, resilience understood simply to “represent the opposite of risk factors”  Moved on initially to ‘resilience factors’  Subsequent revisions reframe the concept more positively, expressing it in terms of processes of being resilient, rather than taxonomic classifications of personality or socio-economic category
  • 8. Reported associations More likely to… Less likely to… Value and be satisfied with school Have positive perceptions of family, peer and teacher support Read more and do more homework Be from higher socioeconomic areas Be religious Participate in extra-curricula activities Have higher social, academic self-concept Have an achievement motivation Expect to graduate high school, and attend graduate schools and colleges Perceive their classroom favourably Perceive their teachers as having high expectations of them Achieve high grades Be invited to join a gang Bring weapons to school Experience conflicts with other students Experience family conflicts Be exposed to violence Be shy, tired, unattentive or bored in class Be distracted or disruptive when working Spend time in class socializing with other students
  • 9. From diagnosis to intervention The resiliency perspective […] may help us design more effective educational interventions because it enables us to specifically identify those ‘alterable’ factors that distinguish resilient and nonresilient students. […] The construct of ‘educational resilience’ is not viewed as a fixed attribute of some students, but rather as alterable processes or mechanisms that can be developed and fostered. In other words, this approach does not focus on attributes such as ability, because ability has not been found to be characteristic of resilient students. (Waxman et al, 2004: 4).
  • 10. …and on to agency Was restitution to be accomplished by the system putting into place the umbrella of protective factors that corrected the deficits in the students? In other words, was the system the active agency, and the students the passive recipients? (Silva & Radigan, 2004: 166)
  • 11. …in the Digital University?  Understood theoretically in terms of a tradition of work drawing on sociomaterial perspectives, and related work including networked learning  Crook (2002) – ‘learning nests’  Cornford & Pollock (2002) – the campus as resourceful constraint  Fenwick et al (2011) – sociomateriality of education and knowledge work  Jones & Healing (2010) – integration of technologies into everyday life  Gourlay (2012) – posthuman reframing of lecturing and the distribution of teaching across people and technologies  Etc…
  • 12. Not (quite) this resilience:  To date, resilience in the Digital University has focused on institutions not learners  Weller, 2011; Weller & Anderson, 2013; Hall & Winn, 2011  (Although some discussion of individuals in Hall & Winn)  Environmental metaphors of resilience  Organisations in ecosystems; systems theory  The continuation of ‘the university’ in the face of developing challenges (peak oil, sustainability, disruptive technologies, etc)  Potential for a connection (via networks) with post-ANT?
  • 13. The unfortunate opening of black boxes Objects, no matter how important, efficient, central, or necessary they may be, tend to recede into the background. […] The third type of occasion [when they become visible] is that offered by accidents, breakdowns, and strikes: all of a sudden, completely silent intermediaries become full-blown mediators; even objects, which a minute before appeared fully automatic, autonomous, and devoid of human agents, are now made of crowds of frantically moving humans with heavy equipment. Those who watched the Columbia shuttle instantly transformed from the most complicated human instrument ever assembled to a rain of debris falling over Texas will realize how quickly objects flip-flop their mode of existence. (Latour, 2005: 81)
  • 14. Sociomaterial resilience  Punctualisation (Law, 1992) as a marker of success  Resilience as a response to breakdowns  Problems with ‘enrolment’ – when “translation becomes treason, tradutore – traditore, once an enrolled entity refuses to enter the actor-world” (Callon, 1986: 25)  Reconfiguring the ‘actor-world’ by bringing in alternative actants to achieve equivalent or comparable ends  ‘Heterogeneous re-engineering’  Institutions as well as individuals involved in this process (Law, 1992)
  • 15. Revisiting ‘combat’  I feel like, also that Google is equally watching you. You know, they’re all watching you, they’re all trying to sell you things, and the thing is not, I don’t so much mind being bombarded with advertising as I mind having things put about me on things like Facebook that I don’t want. You know, I don’t want my friends to spy on me, I don’t want my friends to know what I listen to on YouTube. (Sally Interview 1)  Use of different – and parallel – email accounts to create boundaries around strands of life  Working around the (treasonous) agency of technology, not removing it (re-engineer the network, not the ‘black box’ of Googlemail)
  • 16. Revisiting ‘coping’ University Library A printer that only prints single-sided Desks Limited budget Another university Desktop computer Electronic resources A girlfriend Another desktop Her password A printer that prints double-sided
  • 17. Conclusions  Resilience as an elusive but pervasive issue  A disconnect from a long tradition of work (…in other settings)  Visible in interesting ways in the context of the digital university  Sociomaterial ideas as a possible bridge between different areas of work, and of theorising agency (resilience as achieving a social success, rather than a personal, internal characteristic)  Resilience through re-engineering: can institutions provide resources and infrastructure that are easier to enroll?
  • 18. References Barnett, R. (2007) A will to learn: being a student in an age of uncertainty. Maidenhead: McGraw-Hill Education. Bergman, M., Gross, J. P., Berry, M., & Shuck, B. (2014). If Life Happened but a Degree Didn’t: Examining Factors That Impact Adult Student Persistence. The Journal of Continuing Higher Education, 62 (2), 90-101. Brown, J. (2004) Resilience: emerging social constructions in educational policy, research, and practice. In Waxman. H., Padrón, Y., & Gray, J. (eds) Educational Resiliency: Student, teacher and school perspectives, 11-36. Greenwich, CO: Information Age Publishing. Callon, M. (1986) Some Elements of a Sociology of Translation: Domestication of the Scallops and Fishermen of St. Brieuc Bay. In Law, J. (ed) Power, Action and Belief: A New Sociology of Knowledge?, 196-223. London: Routledge. Cornford, J. & Pollock, N. (2002) The university campus as ‘resourceful constraint’: process and practice in the construction of the virtual university. In Lea, M. & Nicoll, K. (eds), Distributed learning: Social and Cultural Approaches to Practice, 170-181. London: RoutledgeFalmer. Crook, C. (2002) The campus experience of networked learning. In Networked learning: Perspectives and issues, 293-308. London: Springer.
  • 19. References Duckworth, A. & Gross, J. (2014) Self-Control and Grit: Related but Separable Determinants of Success. Current Directions in Psychological Science, 23 (5), 319-325. Fenwick, T., Edwards, R. & Sawchuk, P. (2011) Emerging Approaches to Educational Research: Tracing the Sociomaterial. London: Routledge. Gourlay, L. (2012) Cyborg ontologies and the lecturer’s voice: a posthuman reading of the ‘face-to- face’. Learning, Media and Technology 37 (2), 198-211. Gourlay, L., & Oliver, M. (2012) Curating, combat or coping? Student entanglements with technologies in HE. Paper presented at Society for Research into Higher Education 2012, Wales. Hall, R. & Winn, J. (2011) Questioning Technology in the Development of a Resilient Higher Education. E–Learning and Digital Media, 8 (4), 343-356. Howard, S., Dryden, J. & Johnson, B. (1999) Childhood Resilience: Review and Critique of Literature. Oxford Review of Education 25 (3): 307–23. Jones, C., & Healing, G. (2010). Networks and locations for student learning. Learning, Media and Technology, 35 (4), 369-385. Latour, B. (2005). Reassembling the Social: An Introduction to Actor-Network-Theory. Oxford: Oxford University Press.
  • 20. References Law, J. (1992) Notes on the Theory of the Actor-Network: Ordering, Strategy, and Heterogeneity. Systems Practice, 5 (4): 379–393. Ross, J., Gallagher, M. & Macleod, H. (2013) Making distance visible: assembling nearness in an online distance learning programme. International Review of Research in Online and Distance Learning, 14 (4), 51-66. Silva, R. & Radigan, J. (2004) Achieving success: an agentic model of resiliency. In Waxman. H., Padrón, Y., & Gray, J. (eds) Educational Resiliency: Student, teacher and school perspectives, 113-136. Greenwich, CO: Information Age Publishing. Tinto, V. (1997) Colleges as communities: Taking research on student persistence seriously. The review of higher education, 21 (2), 167-177. Weller, M. (2011) The Digital Scholar: How Technology Is Transforming Scholarly Practice. London: Bloomsbury Academic. Weller, M., & Anderson, T. (2013) Digital resilience in higher education. European Journal of Open, Distance and E-Learning, 16 (1), 53. Werner, E. & Smith, R. (1982) Vulnerable but invincible: a longitudinal study of resilient children and youth. New York: McGraw Hill.