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Origins	
  of	
  online	
  communi/es	
  
An	
  American	
  influence	
  for	
  the	
  21st	
  century	
  
Intro	
  
Online	
  communi6es.	
  Wait	
  –	
  what??	
  
Rise	
  of	
  the	
  communi/es,	
  even	
  more	
  with	
  Internet,	
  even	
  more	
  with	
  social	
  media	
  
	
  
Back	
  to	
  the	
  Future,	
  and	
  to	
  the	
  French	
  and	
  American	
  revolu/ons	
  
USA	
  
Community	
  as	
  a	
  poli/cal	
  engine	
  
1620:	
  Pilgrim	
  Fathers	
  flee	
  England	
  to	
  live	
  freely	
  their	
  religion	
  
	
  
1700-­‐2000:	
  waves	
  of	
  immigrants	
  (German,	
  Poles,	
  Italian,	
  La/nos…)	
  
	
  
=>	
  “E	
  Pluribus	
  Unum”:	
  community	
  +	
  pluralism	
  
mayflower	
  
USA	
  
1960s:	
  communi/es	
  strike	
  back	
  
Revolu/on	
  of	
  the	
  iden/ty:	
  from	
  the	
  “mel/ng	
  pot”	
  to	
  the	
  “Salad	
  bowl”	
  
	
  
Blacks,	
  queers,	
  women,	
  hippies,	
  veteran	
  soldiers…	
  
	
  
Public	
  space	
  as	
  a	
  patchwork	
  of	
  specific	
  rights	
  linked	
  to	
  iden//es	
  
USA	
  
Even	
  capitalism	
  can’t	
  compete	
  
Capitalism	
  =	
  homo	
  economicus	
  =	
  neutral	
  moral	
  strategy	
  in	
  a	
  society	
  of	
  individuals	
  
	
  
Community	
  =	
  people	
  with	
  a	
  meaning	
  and	
  a	
  choice	
  in	
  their	
  ac/ons	
  
France	
  
Rousseau	
  and	
  the	
  Republic:	
  equality	
  rules	
  
1789:	
  Revolu/on.	
  1792:	
  End	
  of	
  the	
  
monarchy,	
  enters	
  1st	
  Republic	
  (now	
  
5th)	
  
	
  
Republican	
  moao:	
  “One	
  and	
  
unspliaable”	
  (no	
  more	
  local,	
  
religious,	
  country-­‐based	
  iden//es	
  
	
  
Theory:	
  a	
  federa/on	
  is	
  the	
  siege	
  of	
  
chaos.	
  Let’s	
  do	
  “one	
  na/on”	
  
France	
  
Na/on	
  vs.	
  the	
  rest	
  of	
  the	
  world(s)	
  
No	
  recogni/on	
  of	
  anything	
  that	
  can	
  be	
  an	
  alterna/ve	
  power	
  or	
  culture	
  
	
  
Body	
  poli/c	
  as	
  “unanimous”,	
  speaking	
  for	
  the	
  “general	
  interest”	
  
	
  
Individuals,	
  to	
  enter	
  public	
  space,	
  leave	
  behind	
  their	
  iden//es.	
  
France	
  
Building	
  a	
  na/onal	
  community	
  
Napoleon:	
  state	
  law,	
  state	
  schools	
  “Centrale”,	
  “Normale”	
  
	
  
Religion	
  always	
  wrong	
  (s/ll	
  true	
  in	
  2000s:	
  riots,	
  veil,	
  gheao)	
  
	
  
One	
  fear:	
  an	
  atomized	
  public	
  space	
  with	
  enclosed	
  communi/es	
  &	
  rules	
  
Internet	
  
A	
  community	
  for	
  research	
  
Recogni/on	
  of	
  rights	
  fits	
  into	
  technology	
  (which	
  allows	
  scaaered	
  iden//es	
  to	
  
voice,	
  gather,	
  work	
  together)	
  
	
  
First	
  “internet”	
  by	
  DARPA	
  for	
  Universi/es:	
  free,	
  collabora/ve,	
  community-­‐based	
  
	
  
FR:	
  state-­‐owned,	
  protected	
  telegraph.	
  US:	
  given	
  to	
  companies,	
  open	
  for	
  stock	
  
exchange	
  (Reuters)	
  
Internet	
  
The	
  WELL,	
  the	
  first	
  “online	
  community”	
  (1985)	
  
Whole	
  Earth	
  ‘Lectronic	
  Link:	
  a	
  bulle/ng	
  board	
  becoming	
  a	
  “online	
  community”	
  
	
  
An	
  online	
  community	
  is	
  a	
  community	
  that	
  forms	
  on	
  the	
  internet.	
  A	
  community	
  is	
  a	
  
group	
  of	
  people	
  interac6ng,	
  sharing,	
  and	
  working	
  toward	
  a	
  common	
  goal	
  
	
  
=>	
  The	
  embodiment	
  of	
  the	
  poli/cal	
  and	
  cultural	
  matrix	
  of	
  the	
  US	
  
Internet	
  
When	
  users	
  take	
  to	
  the	
  power	
  
Starbucks,	
  Gap,	
  Malabar	
  (France)	
  can’t	
  change	
  their	
  logos	
  
mayflower	
  
Internet	
  
When	
  users	
  take	
  to	
  the	
  power	
  
Poli/cal	
  par/es	
  can’t	
  live	
  without	
  (Obama,	
  “No”	
  to	
  European	
  Cons/tu/on	
  in	
  
2005,	
  Cons/tu/on	
  of	
  Island)	
  
mayflower	
  
Internet	
  
When	
  users	
  take	
  to	
  the	
  power	
  
And	
  causes	
  manage	
  to	
  leverage	
  huge	
  user	
  base	
  through	
  social	
  media	
  (Nestlé	
  v.	
  
Kit-­‐Kat,	
  Kony	
  2012)	
  
The	
  community	
  	
  
So	
  what	
  is	
  a	
  community	
  
Shared	
  interest	
  (beyond	
  digital)	
  
	
  
Network	
  of	
  presence	
  (not	
  a	
  single	
  site)	
  
	
  
A	
  will	
  for	
  poli/cal	
  or	
  commercial	
  
recogni/on	
  
	
  
Ability	
  to	
  produce	
  collec/vely	
  goods	
  
(content,	
  opinion…)	
  
The	
  community	
  
Who	
  is	
  part	
  of	
  the	
  community	
  
Not	
  everyone	
  is	
  equal	
  (lurkers	
  vs.	
  “ac/ve	
  minority”	
  or	
  1-­‐9-­‐90)	
  
	
  
Rewards	
  for	
  the	
  best	
  (moderator,	
  admin,	
  perks)	
  
	
  
People	
  with	
  different	
  levels	
  of	
  par/cipa/on	
  (like,	
  star,	
  rate,	
  comment,	
  post,	
  
manage…)	
  
The	
  community	
  
What	
  is	
  the	
  community	
  doing?	
  
Crowdfunding,	
  from	
  Kickstarter	
  top	
  projects	
  to	
  poli/cal	
  project	
  (JOBS	
  Act)	
  
The	
  community	
  
What	
  is	
  the	
  community	
  doing?	
  
Research	
  &	
  Development:	
  Dell	
  Ideastorm	
  (18K	
  projects,	
  700K	
  votes,	
  500	
  
products),	
  Starbucks	
  myIdeas	
  
The	
  community	
  
What	
  is	
  the	
  community	
  doing?	
  
Human	
  resources	
  management:	
  We	
  are	
  Sephora	
  on	
  Facebook	
  (32k	
  fans),	
  BNP	
  
Paribas	
  backstage	
  (FR:	
  2	
  800	
  members,	
  2	
  500	
  comments)…	
  
The	
  community	
  
What	
  is	
  the	
  community	
  doing?	
  
CRM/Social	
  CRM:	
  from	
  Numericable	
  (FR)	
  savings	
  to	
  Nestlé’s	
  “social	
  media	
  
room”	
  (to	
  ease	
  shareholders?)	
  	
  
The	
  community	
  
What	
  is	
  the	
  community	
  doing?	
  
Going	
  from	
  the	
  industrial	
  age:	
  hierarchy,	
  produc/vity,	
  mono-­‐tasking…	
  
	
  
To	
  the	
  the	
  network	
  economy:	
  flexibility,	
  project-­‐based,	
  horizontal…	
  
Coming	
  next	
  
A	
  world	
  without	
  states,	
  replaced	
  by	
  communi/es	
  
Individual	
  empowerment:	
  
	
  
•  No	
  more	
  borders,	
  rise	
  of	
  
immigra/on	
  (Costa	
  Rica	
  
10%,	
  Ireland	
  14%,	
  Botswana	
  
4%,	
  Singapore	
  30%)	
  
•  No	
  more	
  families	
  (single	
  
household	
  5-­‐10%	
  in	
  Africa,	
  
APAC,	
  Middle-­‐East	
  and	
  Lat.	
  
Am,	
  30+%	
  in	
  Europe,	
  US	
  
•  No	
  more	
  (almost)	
  religion:	
  
rise	
  of	
  atheism	
  
•  No	
  more	
  trade	
  unions	
  
(-­‐20pts	
  in	
  the	
  US	
  and	
  France	
  
between	
  1950	
  and	
  1989)	
  
Coming	
  next	
  
A	
  world	
  without	
  states,	
  replaced	
  by	
  communi/es	
  
End	
  of	
  the	
  big	
  guys	
  
	
  
•  Travel,	
  musique,	
  commerce	
  
all	
  disrupted	
  by	
  new	
  
internet	
  ventures	
  (AirBNB,	
  
Uber…)	
  with	
  a	
  community-­‐
based	
  approach	
  
•  States	
  are	
  failing:	
  too	
  big,	
  
too	
  debt-­‐burdened.	
  
Alterna/ve?	
  Say	
  hi	
  to	
  
Blueseed!	
  
Thanks!	
  	
  
	
  
Mar/n	
  Pasquier,	
  Agence	
  Tesla	
  
Mar/n.pasquier@agencetesla.com	
  
	
  
Follow	
  us	
  on	
  Twiaer	
  @agencetesla	
  

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Origins of online communities - An American influence for the 21st century

  • 1. Origins  of  online  communi/es   An  American  influence  for  the  21st  century  
  • 2. Intro   Online  communi6es.  Wait  –  what??   Rise  of  the  communi/es,  even  more  with  Internet,  even  more  with  social  media     Back  to  the  Future,  and  to  the  French  and  American  revolu/ons  
  • 3. USA   Community  as  a  poli/cal  engine   1620:  Pilgrim  Fathers  flee  England  to  live  freely  their  religion     1700-­‐2000:  waves  of  immigrants  (German,  Poles,  Italian,  La/nos…)     =>  “E  Pluribus  Unum”:  community  +  pluralism   mayflower  
  • 4. USA   1960s:  communi/es  strike  back   Revolu/on  of  the  iden/ty:  from  the  “mel/ng  pot”  to  the  “Salad  bowl”     Blacks,  queers,  women,  hippies,  veteran  soldiers…     Public  space  as  a  patchwork  of  specific  rights  linked  to  iden//es  
  • 5. USA   Even  capitalism  can’t  compete   Capitalism  =  homo  economicus  =  neutral  moral  strategy  in  a  society  of  individuals     Community  =  people  with  a  meaning  and  a  choice  in  their  ac/ons  
  • 6. France   Rousseau  and  the  Republic:  equality  rules   1789:  Revolu/on.  1792:  End  of  the   monarchy,  enters  1st  Republic  (now   5th)     Republican  moao:  “One  and   unspliaable”  (no  more  local,   religious,  country-­‐based  iden//es     Theory:  a  federa/on  is  the  siege  of   chaos.  Let’s  do  “one  na/on”  
  • 7. France   Na/on  vs.  the  rest  of  the  world(s)   No  recogni/on  of  anything  that  can  be  an  alterna/ve  power  or  culture     Body  poli/c  as  “unanimous”,  speaking  for  the  “general  interest”     Individuals,  to  enter  public  space,  leave  behind  their  iden//es.  
  • 8. France   Building  a  na/onal  community   Napoleon:  state  law,  state  schools  “Centrale”,  “Normale”     Religion  always  wrong  (s/ll  true  in  2000s:  riots,  veil,  gheao)     One  fear:  an  atomized  public  space  with  enclosed  communi/es  &  rules  
  • 9. Internet   A  community  for  research   Recogni/on  of  rights  fits  into  technology  (which  allows  scaaered  iden//es  to   voice,  gather,  work  together)     First  “internet”  by  DARPA  for  Universi/es:  free,  collabora/ve,  community-­‐based     FR:  state-­‐owned,  protected  telegraph.  US:  given  to  companies,  open  for  stock   exchange  (Reuters)  
  • 10. Internet   The  WELL,  the  first  “online  community”  (1985)   Whole  Earth  ‘Lectronic  Link:  a  bulle/ng  board  becoming  a  “online  community”     An  online  community  is  a  community  that  forms  on  the  internet.  A  community  is  a   group  of  people  interac6ng,  sharing,  and  working  toward  a  common  goal     =>  The  embodiment  of  the  poli/cal  and  cultural  matrix  of  the  US  
  • 11. Internet   When  users  take  to  the  power   Starbucks,  Gap,  Malabar  (France)  can’t  change  their  logos   mayflower  
  • 12. Internet   When  users  take  to  the  power   Poli/cal  par/es  can’t  live  without  (Obama,  “No”  to  European  Cons/tu/on  in   2005,  Cons/tu/on  of  Island)   mayflower  
  • 13. Internet   When  users  take  to  the  power   And  causes  manage  to  leverage  huge  user  base  through  social  media  (Nestlé  v.   Kit-­‐Kat,  Kony  2012)  
  • 14. The  community     So  what  is  a  community   Shared  interest  (beyond  digital)     Network  of  presence  (not  a  single  site)     A  will  for  poli/cal  or  commercial   recogni/on     Ability  to  produce  collec/vely  goods   (content,  opinion…)  
  • 15. The  community   Who  is  part  of  the  community   Not  everyone  is  equal  (lurkers  vs.  “ac/ve  minority”  or  1-­‐9-­‐90)     Rewards  for  the  best  (moderator,  admin,  perks)     People  with  different  levels  of  par/cipa/on  (like,  star,  rate,  comment,  post,   manage…)  
  • 16. The  community   What  is  the  community  doing?   Crowdfunding,  from  Kickstarter  top  projects  to  poli/cal  project  (JOBS  Act)  
  • 17. The  community   What  is  the  community  doing?   Research  &  Development:  Dell  Ideastorm  (18K  projects,  700K  votes,  500   products),  Starbucks  myIdeas  
  • 18. The  community   What  is  the  community  doing?   Human  resources  management:  We  are  Sephora  on  Facebook  (32k  fans),  BNP   Paribas  backstage  (FR:  2  800  members,  2  500  comments)…  
  • 19. The  community   What  is  the  community  doing?   CRM/Social  CRM:  from  Numericable  (FR)  savings  to  Nestlé’s  “social  media   room”  (to  ease  shareholders?)    
  • 20. The  community   What  is  the  community  doing?   Going  from  the  industrial  age:  hierarchy,  produc/vity,  mono-­‐tasking…     To  the  the  network  economy:  flexibility,  project-­‐based,  horizontal…  
  • 21. Coming  next   A  world  without  states,  replaced  by  communi/es   Individual  empowerment:     •  No  more  borders,  rise  of   immigra/on  (Costa  Rica   10%,  Ireland  14%,  Botswana   4%,  Singapore  30%)   •  No  more  families  (single   household  5-­‐10%  in  Africa,   APAC,  Middle-­‐East  and  Lat.   Am,  30+%  in  Europe,  US   •  No  more  (almost)  religion:   rise  of  atheism   •  No  more  trade  unions   (-­‐20pts  in  the  US  and  France   between  1950  and  1989)  
  • 22. Coming  next   A  world  without  states,  replaced  by  communi/es   End  of  the  big  guys     •  Travel,  musique,  commerce   all  disrupted  by  new   internet  ventures  (AirBNB,   Uber…)  with  a  community-­‐ based  approach   •  States  are  failing:  too  big,   too  debt-­‐burdened.   Alterna/ve?  Say  hi  to   Blueseed!  
  • 23. Thanks!       Mar/n  Pasquier,  Agence  Tesla   Mar/n.pasquier@agencetesla.com     Follow  us  on  Twiaer  @agencetesla