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Embedding new customer centric sales behaviours

Learn how to lead, coach and manage the change to evolve your legacy sales function for today’s digital customer environment

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Embedding new customer centric sales behaviours

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  4. 4. 5™ © All Rights Reserved A Recent Study Concludes that... of users drop off when processes exceed 2 minutes50% of users are more likely to successfully complete a process with automation65% is an ideal time for completing a process on enterprise software70Seconds Processes with 10 or more steps has a 50% users fail rate10Steps +
  5. 5. 6™ © All Rights Reserved Understanding the End-2-End process in the Digital Journey Streamline the process Lead → Opp → to Cash
  6. 6. 7™ © All Rights Reserved WalkMe’s Layered Approach to Adoption INSIGHTS Collect and analyze usage data to identify obstacles and opportunities to engage GUIDANCE Contextually drive to action with Walk-Thrus, visual cues and strategically placed content ENGAGEMENT Shift from reactive to proactive by adding AI-driven rules for where, when, how and with whom to engage AUTOMATION Better UX and higher productivity by eliminating empty clicks and tedious tasks

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