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DIGITAL ACTIVISM STRATEGY
  THE CASE OF OCCUPYWISHLIST.ORG
 Mary Joyce | Columbia University | October 2011




   Note: presentation based on public information, I have not spoken directly with MoveOn or #OWS
3 STRATEGIC DECISIONS



   Goal

 What the
organization
 wants to
  achieve
3 STRATEGIC DECISIONS



   Goal

 What the
organization
 wants to
  achieve




               •an older organization
               •did not start #OWS but shares goals
               •hopes to support #OWS and benefit itself
3 STRATEGIC DECISIONS
1. support #OWS
2. benefit MoveOn



   Goal

 What the
organization
 wants to
  achieve
3 STRATEGIC DECISIONS
1. support #OWS
2. benefit MoveOn


                       Assets
   Goal

 What the
                   What assets can the
organization
                   organization work
 wants to
                     with to help it
  achieve
                    achieve its goal?
3 STRATEGIC DECISIONS

 External                      Internal


  Allies                   Resources




           Review Human and
             Material Assets
3 STRATEGIC DECISIONS

  External                       Internal


    Allies                       Resources
#OWS supporters                   coders
    #OWS occupiers                  developers
 MoveOn supporters          social media presence




             Review Human and
               Material Assets
3 STRATEGIC DECISIONS
1. support #OWS    1. sympathizers (donors)
2. benefit MoveOn   2. occupiers (recipients)
                   3. coders


   Goal                 Assets

 What the           What assets can the
organization        organization work
 wants to             with to help it
  achieve            achieve its goal?
3 STRATEGIC DECISIONS
1. support #OWS    1. sympathizers (donors)
2. benefit MoveOn   2. occupiers (recipients)
                   3. coders


   Goal                   Assets                 Action
 What the
organization          What assets can            How can the
 wants to             the organization         organization best
  achieve            work with to help          use its assets to
                     it achieve its goal?       achieve its goal?

                                                Specific
                                                Measurable
                                                Achievable
                                                Realistic
                                                Timely
3 STRATEGIC DECISIONS


            Time/
          Resources


      Ally            Org’s
    Media             Media
   Attention          Access


      Best Media Action
3 STRATEGIC DECISIONS


                Resources
              coders and developers



    Twitter

   Attention                    Access
                            sites,Twitter, FB
3 STRATEGIC DECISIONS


                              Resources
                            coders and developers


                  Twitter

                 Attention                    Access
                                       sites,Twitter, FB



Action: Build custom site to crowdsource supplies for #OWS
      and collect email addresses, promote on Twitter
3 STRATEGIC DECISIONS
1. support #OWS    1. sympathizers (donors)
                                              Occupy Wish List
2. benefit MoveOn   2.occupiers (recipients)
                                              website
                   3. coders


   Goal                 Assets                 Action
 What the          What assets can the
organization                                   How can the
                   organization work          organization use
 wants to            with to help it
  achieve                                       its assets to
                    achieve its goal?         achieve its goal?
3 STRATEGIC DECISIONS
1. support #OWS    1. sympathizers (donors)
                                              Occupy Wish List
2. benefit MoveOn   2.occupiers (recipients)
                                              website
                   3. coders


   Goal                 Assets                 Action             Implement

 What the          What assets can the
organization                                   How can the
                   organization work          organization use
 wants to            with to help it
  achieve                                       its assets to
                    achieve its goal?         achieve its goal?
IMPLEMENTATION
  BUILDING THE SITE
IMPLEMENTATION
  BUILDING THE SITE
IMPLEMENTATION
 CONTACTING ALLIES
THE BACKLASH
KNOW YOUR ALLIES
THE BACKLASH
                                                        KNOW YOUR ALLIES




HTTP://WWW.RITHOLTZ.COM/BLOG/2011/10/MOVE-ON-TRIES-TO-CO-OPT-THE-PROTESTS/
EVALUATION
                      IS OCCUPY WISH LIST A SUCCESS?



only 5 new items,
2 new donors,
and 2 new occupy
sites added all day
(Oct. 26)
STRATEGIC LESSONS


     Goal                      Assets                          Action


1. MoveOn had a clear strategic process (matching goal to digital action).

2. Their implementation (site construction and promotion) was strong.

3. They just didn’t understand their allies well enough. They forgot the fierce
independence of #OWS.

4.This misjudgment was a critical blow to their digital activism tactic.

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Digital Activism Strategy: The Case of OccupyWishList.org

  • 1. DIGITAL ACTIVISM STRATEGY THE CASE OF OCCUPYWISHLIST.ORG Mary Joyce | Columbia University | October 2011 Note: presentation based on public information, I have not spoken directly with MoveOn or #OWS
  • 2. 3 STRATEGIC DECISIONS Goal What the organization wants to achieve
  • 3. 3 STRATEGIC DECISIONS Goal What the organization wants to achieve •an older organization •did not start #OWS but shares goals •hopes to support #OWS and benefit itself
  • 4. 3 STRATEGIC DECISIONS 1. support #OWS 2. benefit MoveOn Goal What the organization wants to achieve
  • 5. 3 STRATEGIC DECISIONS 1. support #OWS 2. benefit MoveOn Assets Goal What the What assets can the organization organization work wants to with to help it achieve achieve its goal?
  • 6. 3 STRATEGIC DECISIONS External Internal Allies Resources Review Human and Material Assets
  • 7. 3 STRATEGIC DECISIONS External Internal Allies Resources #OWS supporters coders #OWS occupiers developers MoveOn supporters social media presence Review Human and Material Assets
  • 8. 3 STRATEGIC DECISIONS 1. support #OWS 1. sympathizers (donors) 2. benefit MoveOn 2. occupiers (recipients) 3. coders Goal Assets What the What assets can the organization organization work wants to with to help it achieve achieve its goal?
  • 9. 3 STRATEGIC DECISIONS 1. support #OWS 1. sympathizers (donors) 2. benefit MoveOn 2. occupiers (recipients) 3. coders Goal Assets Action What the organization What assets can How can the wants to the organization organization best achieve work with to help use its assets to it achieve its goal? achieve its goal? Specific Measurable Achievable Realistic Timely
  • 10. 3 STRATEGIC DECISIONS Time/ Resources Ally Org’s Media Media Attention Access Best Media Action
  • 11. 3 STRATEGIC DECISIONS Resources coders and developers Twitter Attention Access sites,Twitter, FB
  • 12. 3 STRATEGIC DECISIONS Resources coders and developers Twitter Attention Access sites,Twitter, FB Action: Build custom site to crowdsource supplies for #OWS and collect email addresses, promote on Twitter
  • 13. 3 STRATEGIC DECISIONS 1. support #OWS 1. sympathizers (donors) Occupy Wish List 2. benefit MoveOn 2.occupiers (recipients) website 3. coders Goal Assets Action What the What assets can the organization How can the organization work organization use wants to with to help it achieve its assets to achieve its goal? achieve its goal?
  • 14. 3 STRATEGIC DECISIONS 1. support #OWS 1. sympathizers (donors) Occupy Wish List 2. benefit MoveOn 2.occupiers (recipients) website 3. coders Goal Assets Action Implement What the What assets can the organization How can the organization work organization use wants to with to help it achieve its assets to achieve its goal? achieve its goal?
  • 19. THE BACKLASH KNOW YOUR ALLIES HTTP://WWW.RITHOLTZ.COM/BLOG/2011/10/MOVE-ON-TRIES-TO-CO-OPT-THE-PROTESTS/
  • 20. EVALUATION IS OCCUPY WISH LIST A SUCCESS? only 5 new items, 2 new donors, and 2 new occupy sites added all day (Oct. 26)
  • 21. STRATEGIC LESSONS Goal Assets Action 1. MoveOn had a clear strategic process (matching goal to digital action). 2. Their implementation (site construction and promotion) was strong. 3. They just didn’t understand their allies well enough. They forgot the fierce independence of #OWS. 4.This misjudgment was a critical blow to their digital activism tactic.