In fact, they may feel that when they only employ a few people, it will be easy to keep track of what each employee should be doing. However, office procedures are extremely vital, especially in small businesses.

2. Many people think that, if they run a small business, they do not
need to worry about office policies and procedures.
In fact, they may feel that when they only employ a few people, it
will be easy to keep track of what each employee should be
doing. However, office procedures are extremely vital,
especially in small businesses.

3. In a small business environment, it is easy for employees to become very
comfortable in their work environment, feeling more like their
coworkers and boss are friends and not professional peers. It is easier
for this to happen in a small business because the environment is so
much smaller.
Because of this, even the most well meaning employees can begin to
overstep their bounds. They may lose track of what their job actually is,
and they may begin to forget that you are the boss and not their friend.

4. Even if you only have two or three employees, a set of standard office
procedures is very important. However, since you do not already have
the procedures in place, you may have some questions that need
answers.
1. What needs to be included in office procedures? The first section
should be about how standard workflow items need to be handled in
your office. In order to get these procedures in place, you may even
wish to have your employees write down everything they do. Then you
can use this information to create workflow charts or lists.

5. In addition, you need to include procedures in case of emergency, such as
how a fire would be handled or what to do if a robbery takes place. In
emergencies, employees may panic, but if they already know what
procedures are in place, they will better be able to handle the situation.
2. Do I need to include information about each employee's job? Part of
your standard office procedures should be the responsibilities of each
employee. This should line up everything the employee is expected to
do each day, who they answer to, and what they should do if they have
a problem.

6. 3. Should I include anything about conflicts? This is another important
area. Make sure you include information on how conflicts should be
resolved, whom an employee should talk to if they have a concern, and
how situations will be investigated.