Top 10 Interactive Website Design Trends in 2024.pptx
WeChat Key Trends Report 2017
1. 8 KEY TRENDS FOR WECHAT IN 2017
MATTHEW BRENNAN
CHINACHANNEL.CO
2. MATTHEW BRENNAN
CO-FOUNDER OF CHINA CHANNEL
MATTHEW IS A REGULAR KEY NOTE SPEAKER ON THE TOPIC OF WECHAT AND CHINA’S MOBILE
ECOSYSTEM. HE WORKS PRIMARILY WITH INTERNATIONAL BUSINESSES HELPING TO FORM AND
IMPLEMENT THEIR WECHAT PLATFORM STRATEGY THROUGH TRAINING, WORKSHOPS, COACHING.
MATTHEW IS A FLUENT MANDARIN SPEAKER AND HOLDS 13+ YEARS ON THE GROUND
ENTREPRENEURIAL EXPERIENCE IN CHINA. HIS COMPANY ORGANIZES CHINA’S LARGEST WECHAT
MARKETING CONFERENCE SERIES FOR INTERNATIONAL COMPANIES.
EMAIL: MATTBRENNAN@CHINACHANNEL.CO
LINKEDIN: HTTPS://CN.LINKEDIN.COM/IN/MATTHEW-BRENNAN
THIS PRESENTATION IS ADAPTED FROM A KEYNOTE SPEECH DELIVERED AT CHINA CONNECT
CONFERENCE IN PARIS ON MARCH 2ND 2017 BY
3. ???
IS WECHAT STILL COOL?
I HEARD EVERYONE IN CHINA IS USING WEIBO AGAIN.
CHINACHANNEL.CO
6. THESE ARE JUST SOME OF THE SILLY THINGS WE
CAN EXPECT MEDIA TO START SAYING ABOUT
WECHAT IN THE NEXT 12 MONTHS.
LET’S TAKE A LOOK AT WHAT IS REALLY GOING ON.
CHINACHANNEL.CO
21. TIME SPENT ON MOBILE IN CHINA
Data Source: QuestMobile, TrustData and Hillhouse Estimates
45%
35%
10%
EVERYTHING
ELSE
10%
TENCENT OTHER
TENCENT OWNS 55%
OF ALL TIME ON
MOBILE IN CHINA
CHINACHANNEL.CO
22. Data Source: QuestMobile
TOTAL TIME SPENT ON MOBILE IN CHINA
VS. TIME SPENT ON WECHAT
1,000
26.5%
TOTAL MOBILE TIME SPENT
WECHAT TIME AS % OF ALL TIME
ON MOBILE IN CHINA
26.7%
29.4%
31.5% 31.9%
36.3% 35.5%
34.5% 34.1% 35.2%
33.7% 32.8% 35.2%
SEPT
15
OCT
15
NOV
15
DEC
15
JAN
16
FEB
16
MAR
16
APR
16
MAY
16
JUNE
16
JUL
16
AUG
16
SEPT
16
2,000
3,000
4,000
5,000
BILLION
MINUTES
TIME SPENT IN WECHAT
40%
35%
30%
25%
20%
15%
10%
5%
CHINACHANNEL.CO
23. BOTTOM LINE
• USER NUMBERS WILL TOP OUT
• EXPECT WIDE NEGATIVE MEDIA
COVERAGE
• SENIORS ARE KEY (ONLY) AVENUE
FOR GROWTH
CHINACHANNEL.CO
26. ESTIMATED NUMBER OF NEWSFEED AD IMPRESSIONS PER DAY
PLATFORM Q1 2016 Q2 2016 Q3 2016
WECHAT
MOMENTS
0.2 0.3 0.4
FACEBOOK
GLOBAL
8.8 9.3 10.6
FACEBOOK
US & CANADA
20.6 23.2 25.6
FACEBOOK
ASIA
9.0 9.2 12.4
Data Source: Daiwai Capital Markets
CHINACHANNEL.CO
27. “THE NUMBER OF ADVERTISERS (USING
WECHAT MOMENTS ADS) INCREASED
OVER 100% IN THE LAST QUARTER.”
JAMES MITCHELL
CHIEF STRATEGY OFFICER,
SENIOR EXECUTIVE VP, TENCENT
CHINACHANNEL.CO
32. FIXED PRICE PPM (PAY PER 1,000 IMPRESSIONS)
STARTING FROM 300 RMB (42 EURO)
UP TO 10 DAY CAMPAIGN
4,400 BUSINESS DISTRICTS IN 81 CITIES
AREA PPM
SHANGHAI / BEIJING 150 RMB (21 EURO)
LARGE CITIES (22 IN TOTAL) 100 RMB (14 EURO)
ALL OTHER DISTRICTS 50 RMB (7 EURO)
CHINACHANNEL.CO
MOMENTS ADS FOR SMALL BUSINESSES
35. "THE RULES ARE SIMPLE: WRITE GREAT
CONTENT, CAPTIVATING STORIES, AND
DON'T FOCUS ON SHOVING YOUR
PRODUCTS DOWN THE USERS' THROAT."
THOMAS GRAZIANI
COFOUNDER, WALKTHECHAT
CHINACHANNEL.CO
36. BOTTOM LINE
• EXPECT BETTER TARGETING AND
MORE FORMAT OPTIONS
• MORE SME FRIENDLY OPTIONS
• FOLLOW DEVELOPMENTS CLOSELY,
FIRST MOVERS ON NEW FORMATS
USUALLY HAVE BIG ADVANTAGE
CHINACHANNEL.CO
38. 2015 2016 2017 2018 2019
CHINA
USA
3RD PARTY MOBILE PAYMENTS ($TN)
14
12
10
8
6
4
2
0
Data Source: Forrester Research (US), iResearch (China)
CHINACHANNEL.CO
39. WECHAT USERS MAKING E-COMMERCE
PURCHASES THROUGH WECHAT
15%
31%
2015 2016 Data: McKinsey’s 2016
China Digital Consumer
Survey Report
CHINACHANNEL.CO
40. CHINA 3RD PARTY
MOBILE PAYMENTS
MARKET 2014
Data Source: iResearch Q3 2014
10.0%
82.6%
4.4%
TENPAY
3% OTHERS
ALIPAY
LAKALA
CHINACHANNEL.CO
46. “IT WAS REALLY IMPRESSIVE! THIS YEAR’S
PEARL HARBOR ATTACK WAS INDEED
BEAUTIFULLY PLANNED AND EXECUTED.”
JACK MA
CHAIRMAN OF ALIBABA GROUP
(DESCRIBING LUCKY MONEY)
CHINACHANNEL.CO
47.
48. WECHAT: A SOCIAL APP THAT HAS SUCCESSFULLY
TRANSITIONED INTO A PAYMENTS PLATFORM.
ALIPAY: A PAYMENTS PLATFORM THAT IS TRYING
DESPERATELY TO BECOME A SOCIAL APP.
CHINACHANNEL.CO
51. Data Source: 36Kr Q1 2017
0%
22%
67%
11%
PAYMENT
METHODS IN
CONVENIENCE
STORES: BEIJING
ZHONGGUANCUN
CASH
UNION PAY
CREDIT+DEBIT
CARDS
APPLE PAY
ALIPAY +
WECHAT
PAY QR
CODE
PAYMENTS
CHINACHANNEL.CO
52. Data Source: 36Kr Q1 2017
67%
17%
16%
SOLID
UNDERSTANDING
ONLY CASHIER
UNDERSTANDS NO
COMPREHENSION
BEIJING
ZHONGGUANCUN
CONVENIENCE
STORE STAFF
UNDERSTANDING OF
APPLE PAY
CHINACHANNEL.CO
53. BOTTOM LINE
• 2017 MAY SEE WECHAT PAY PULL
EVEN WITH ALIPAY
• ALIPAY WILL CONTINUE TO TRY
AND REALISE THEIR DREAM OF
UNLOCKING SOCIAL
• APPLE PAY… ERRR, NO.
CHINACHANNEL.CO
55. Image Credit: CCTV2
EVERY DOT ON THESE PICTURES IS AN ACTIVE WECHAT USER.
WECHAT TEAM’S STRATEGY IN EUROPE IS NOT FOCUSED ON GETTING USERS.
INSTEAD THEY WISH TO PROMOTE WECHAT AS A PAYMENTS AND MARKETING
SOLUTION FOR BUSINESSES TO REACH CHINESE CONSUMERS.
57. 20K EURO MARKETING BUDGET COMMITMENT
300 DOLLAR ANNUAL RENEWAL
6 WEEKS PROCESS
OPEN TO ALL EUROPEAN BUSINESSES
(EXCLUDING ‘SENSITIVE CATEGORIES’ MEDIA, POLITICAL ORGANIZATIONS)
CHINACHANNEL.CO
EUROPEAN BUSINESSES ARE NOW FREE TO OPEN
CHINA VISIBLE OFFICIAL ACCOUNTS FOR CHINA MARKETING
59. CHINACHANNEL.CO
AND OWNERSHIP OF OFFICIAL ACCOUNTS CAN NOW BE TRANSFERRED.
YOU ARE NO LONGER MARRIED TO YOUR CHINA AGENCY!
ACCOUNT MIGRATION
EXPECT ANOTHER IMPORTANT CHANGE SOON…
61. TENPAY (WECHAT PAY + QQ WALLET) TEAM IN TALKS WITH STRIPE
JANUARY 2017
CHINACHANNEL.CO
62. BOTTOM LINE
• OPTIONS AND TARGETING FOR
NON-CHINESE BUSINESSES WILL
GET MUCH BETTER
• EXPECT PLENTY OF WECHAT PAY
DEALS WITH OTHER GLOBBAL
PAYMENT SERVICES
CHINACHANNEL.CO
64. “WECHAT USED TO BE AN EASY WAY TO ACQUIRE
USERS. IT’S NOW MUCH HARDER. THEY ARE
OVERLOADED WITH GREAT CONTENT AND SPAM.
WECHAT IS MATURING.”
WILLIAM BAO BEAN
CHINACCELERATOR MD, PARTNER @ SOSV
CHINACHANNEL.CO
65. Data Source: iiMedia Research 2016 APP &
WeChat Public Number Market Research Report
NUMBER OF WECHAT OFFICIAL ACCOUNTS
2013 THRU 2017 (FORECAST)
14.1
12
8.2
6.8
1.4
2013 2014 2015 2016 2017E
16
12
8
4
0
20.3% 46.2%
17.3%
376.4%
ACCOUNTS (MILLIONS) RATE OF CHANGE
CHINACHANNEL.CO
66. AVERAGE VIEWS ON WECHAT
SUBSCRIPTION ACCOUNTS FELL
FROM 12% IN EARLY 2016
TO ROUGHLY 5% IN JAN 2017
Source: WeiHudongCHINACHANNEL.CO
67. KEEPING FOLLOWERS
ENGAGED IS TOUGH
Data Source: iiMedia Research
2016 APP & WeChat Public Number
Market Research Report
60%
10%
OFFICIAL ACCOUNTS
THAT MANAGE TO
CONTINUE REGULARLY
UPDATING
OFFICIAL ACCOUNTS
THAT FOLLOWERS
CONTINUE TO PAY
ATTENTION TO
IRREGULAR
UPDATING
CONTENT THAT FAILS
TO STAND OUT
CHINACHANNEL.CO
68. REASONS FOR UNFOLLOWING
WECHAT OFFICIAL ACCOUNTS
ACCOUNTS ARE
ALL THE SAME
LOW AMOUNT OF
CONTENT SENT
LOW FREQUENCY OF
UPDATING CONTENT
CONTENT JUST
ISN’T RELEVANT
OTHER REASONS
50.1%
65.2%
57.9%
43.8%
25.4%
Data Source: iiMedia Research 2016 APP & WeChat Public Number Market Research Report
CHINACHANNEL.CO
69. “A NEW FOLLOWER ON WECHAT IS 100X MORE
VALUABLE THAN ON WEIBO. FOOTBALL CLUBS
SHOULD USE WECHAT AS THEIR CRM PLATFORM
FOR CHINA.”
DAVID HORNBY, MAILMAN GROUP
SPORTS BUSINESS DIRECTOR
CHINACHANNEL.CO
70. Data Source: Network Public Opinion
Report, Tencent Index & CSSN
WECHAT OFFICIAL ACCOUNTS
POSTING TIMES: 9AM & 5PM PEAKS
START WORK 9AM
OFF WORK 5PM
THE STATE OF WECHAT REPORT
71. WECHAT MOST ACTIVE TIMES
FOR FORWARDING & SHARING
Data Source: Network Public Opinion Report, Tencent Index & CSSN
8AM - MIDDAY 8 – 10 PM
THE STATE OF WECHAT REPORT
72. BOTTOM LINE
• COMPETITION FOR PAGE VIEWS
WILL CONTINUE TO INCREASE AS
WECHAT MATURES
• A CORE VALUE OF WECHAT FOR
BRANDS IS CRM & PERSONALIZED
COMMUNICATION CHANNEL
CHINACHANNEL.CO
75. “THE ELEPHANT IN THE ROOM IS THAT
OFFICIAL ACCOUNT’S BIGGEST VALUE
ARE AS A BROADCAST CHANNEL.”
DAN GROVER
FORMER WECHAT TEAM, NOW FACEBOOK MESSENGER
CHINACHANNEL.CO
76. MARKETERS IN CHINA TREAT WECHAT LIKE EMAIL.
YOUR WECHAT TIMELINE IS YOUR EMAIL INBOX FOR CHINA.
CHINACHANNEL.CO
77. “ACTUALLY WECHAT IS EMAIL. IT’S A
SHORT FAST EMAIL, BUT BECAUSE IT’S
SO FAST YOU DON’T THINK IT’S EMAIL.”
PONY MA
CEO AND FOUNDER OF TENCENT
CHINACHANNEL.CO
79. MOBIKE POINTS TO THE FUTURE OF
HOW MINI PROGRAMS CAN ADD VALUE
TO OFFLINE BUSINESSES
80. CHINACHANNEL.CO
WECHAT QR CODE SCANNER +
MINI PROGRAM SIGNIFICANTLY
REDUCES FRICTION FOR FIRST
TIME USE
MOBIKE MINI
PROGRAM
MOBIKE APP
81. “THE NUMBER OF REGISTERED NEW
USERS FROM MOBIKE’S WECHAT MINI
PROGRAM ARE PRETTY MUCH THE SAME
AS DIRECTLY FROM THEIR APP.”
PONY MA
CEO AND FOUNDER OF TENCENT
CHINACHANNEL.CO
82. WHAT WAS THE BIGGEST EVENT OF 2016 IN MOBILE?
CHINACHANNEL.CO
83.
84. “POKEMON GO, IS PROBABLY THE
BIGGEST THING THAT HAS HAPPENED
TO THE APP ECONOMY, IF NOT JUST IN
2016, THEN IN THE ENTIRE LIFECYCLE
OF THE APP ECONOMY. THE IMPACT OF
IT WAS HUGE!”
SAMEER SINGH, INDUSTRY ANALYSIS DIRECTOR
APP ANNIE
CHINACHANNEL.CO
87. AVERAGE HRS CHINESE SPEND PER MONTH USING MOBILE APPS
Data: QuestMobile (Oct 2016)
75.1
95.0
ALL CHINESE
MOBILE USERS
POST 90’S
GENERATION
= 2.42 HRS
PER DAY
= 3.06 HRS
PER DAY
CHINACHANNEL.CO
88. WECHAT IS USED TO SCAN QR CODES
MORE THAN 80 MILLION TIMES PER DAY
CHINACHANNEL.CO
89. “THE ENTRY POINT FOR DESKTOP
INTERNET IS THE SEARCH BAR, THE
ENTRY POINT FOR THE MOBILE
INTERNET IS THE QR CODE.”
WECHAT FOUNDER, ALLEN ZHANG
MAY 2012
CHINACHANNEL.COCHINACHANNEL.CO
91. BOTTOM LINE
• OFFLINE SCENARIOS
• FEW CASES OF PROVIDING A TRUE
VALUE ADD TO BRANDS YET
• WATCH FOR NEW FEATURES AND
APIS TO OPEN UP
CHINACHANNEL.CO
100. “SOONER OR LATER WE’LL SEE CHANGES THAT
WILL MAKE IT EASIER FOR PUBLISHERS TO POST
VIDEO DIRECT TO A PERSON’S (NEWS) FEED. THIS
WILL BE A GAME CHANGER FOR BRANDS IN TERMS
OF THE CREATIVE OPPORTUNITY.”
JEREMY WEBB
NATIONAL DIRECTOR, SOCIAL@OGILVY CHINA
CHINACHANNEL.CO
101. RUMORS: WECHAT LIVE STREAM?
ARGUMENT FOR: THE BUSINESS MODEL IS FANTASTIC
ARGUMENT AGAINST: MISMATCH WITH WECHAT
PRODUCT VALUES
CHINACHANNEL.CO
102. CORE SEARCH FRIEND’S NEWS
FEED SEARCH
GROUP CHAT
SEARCH BY DATE
SOCIALLY RANKED
ARTICLE SEARCH
CHINACHANNEL.CO
IMPROVEMENTS TO WECHAT SEARCH IN 2016
107. “THE MOBILE MARKET IS SATURATED. WHEN ALL THE
PRODUCTS ARE MATURE AND ALL SIMILAR, CONTENT IS
THE WAY TO DIFFERENTIATE. THE VALUE OF KNOWLEDGE,
THE VALUE OF CONTENT IS NOW INCREASING RAPIDLY IN
THE INDUSTRY.”
RHEA LIU – ANALYST AT TENCENT
CHINACHANNEL.CO
108. 75.65%
51.73%
34.23%
20.70%
6.91%
0.76%
WILLING TO PAY FOR
QUALITY CONTENT
QUALITY CONTENT
PROVIDERS DESERVE PAYMENT
WILLING TO PAY IF ONLINE
LEARNING IS USEFUL
ONLINE EDUCATION IS
SUPPOSED TO BE NONPROFIT
MORE WILLING TO PAY
FOR OFFLINE COURSES
WILLING TO LEARN BUT
NOT NECESSARY TO PAY
ATTITUDES TO PAYING FOR ONLINE LEARNING
Data Source: Netease, Guokr, Jan 2017
CHINACHANNEL.CO
109. “WAIT FOR WECHAT PAY
TO READ FEATURE (TO
ARRIVE).”
CHINACHANNEL.CO
PONY MA
CEO AND FOUNDER OF TENCENT
110. DRIVING FACTORS
CHINESE CONSUMERS NOW HAVE HIGHER INCOME
(TIME > MONEY)
UBIQUITOUS MOBILE PAYMENTS & MICRO-PAYMENTS
HUGE POPULATION: THINGS SCALE EASIER / NICHE
COMMUNITIES BECOME INTERESTING
CULTURE THAT PLACES VERY HIGH VALUE IN EDUCATION
CHINACHANNEL.CO
112. VOLUTARY DONATIONS
(TIP JAR FEATURE)
• USERS REWARD HIGH QUALITY
CONTENT CREATORS
• INDIVIDUAL PAYMENTS FROM 1
TO 200 RMB
• USUALLY ONLY SUBSTANTIAL
FOR LARGE KEY OPINION
LEADERS
CHINACHANNEL.CO
113. PAID Q&A: FENDA
(ONE MINUTE ANSWER)
• QUORA WITH AUDIO
• MOBILE MICROPAYMENTS
CHINACHANNEL.CO
114. 5,000 PEOPLE PAY 1 RMB TO LISTEN
PLATFORM TAKES 10% CUT
CELEBRITY ANSWERING RECEIVES 45%
QUESTION ASKER RECEIVES 45%
INITIAL COST TO ASK THE QUESTION
QUESTION ASKER’S PROFIT
5,000 RMB
-500 RMB
2,500 RMB
2,500 RMB
-500 RMB
2,000 RMB
CHINACHANNEL.CO
BUSINESS MODEL
MAKE MONEY ASKING QUESTIONS TO CELEBRITIES
115. SUBSCRIPTION: OPEN LANGUAGE
• PODCAST AUDIO CONTENT
• EXERCISES, VOCABULARY,
GRAMMAR EXPLANATIONS TO
MATCH
CHINACHANNEL.CO
116. MATCHING SERVICE: YOLI
• UBER FOR LEARNING ENGLISH
• SHORT 15 MIN CLASSES
• LEVERAGE WECHAT GROUPS
CHINACHANNEL.CO
117. GATED COMMUNITY
JASON NG 阿禅
• PRIVATE GROUP APP 小密圈
• 200 RMB ENTRY (28 EUROS)
• LIFETIME MEMBERSHIP
CHINACHANNEL.CO
120. MATTHEW BRENNAN
CO-FOUNDER OF CHINA CHANNEL
MATTHEW IS A REGULAR KEY NOTE SPEAKER ON THE TOPIC OF WECHAT AND CHINA’S MOBILE
ECOSYSTEM. HE WORKS PRIMARILY WITH INTERNATIONAL BUSINESSES HELPING TO FORM AND
IMPLEMENT THEIR WECHAT PLATFORM STRATEGY THROUGH TRAINING, WORKSHOPS, COACHING.
MATTHEW IS A FLUENT MANDARIN SPEAKER AND HOLDS 13+ YEARS ON THE GROUND
ENTREPRENEURIAL EXPERIENCE IN CHINA. HIS COMPANY ORGANIZES CHINA’S LARGEST WECHAT
MARKETING CONFERENCE SERIES FOR INTERNATIONAL COMPANIES.
EMAIL: MATTBRENNAN@CHINACHANNEL.CO
LINKEDIN: HTTPS://CN.LINKEDIN.COM/IN/MATTHEW-BRENNAN
THIS PRESENTATION IS ADAPTED FROM A KEYNOTE SPEECH DELIVERED AT CHINA CONNECT
CONFERENCE IN PARIS ON MARCH 2ND 2017.
121. 8 KEY TRENDS FOR WECHAT IN 2017
MATTHEW BRENNAN
CHINACHANNEL.CO