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Informatica MDM Presentation
- 2. 400+ Customers, More than 50% are Fortune 500 % Global 500 companies Introducing Informatica MDM Informatica Intelligent MDM empowers organizations to deliver business value with complete and accurate views of business-critical master data – data about customers, products, suppliers and locations – as well as a trusted view of all customer relationships and their interactions across the enterprise. Stellar Track Record Proven in Numerous Deployments 3+ Months Customer Deployments #1 in Customer Loyalty – 9 years in a row 35+ Industries Banking, Insurance, Life Science, Healthcare, High Tech, Oil & Gas 100+ Business Solutions Total Customer Relationship Asset Data management
- 3. The Obvious Choice for Mission Critical Business Operations Informatica MDM 3 Informatica provides single, backbone of data re-usability for clean, safe and connected data thus allowing UPMC to treat each patient in a personalized way to produce the best possible results. Informatica unlocks the potential of ICON’s data, delivering 360-degree insights enabling continuous monitoring of clinical trials, optimize operations based on real- time alerts and data insights, mitigate risk and increase productivity.
- 4. The Obvious Choice for Mission Critical Business Operations Informatica MDM 4 Informatica MDM provides critical trade execution and credit risk management solution by keeping 200+ downstream systems in synronization with most accurate legal entity information related to securities, resulting in $59 Million savings over 5 years. Informatica MDM helps maintain a central repository of products to ensure consistency & accuracy of business rules, 30% decrease in manual reconciliation expenses, quicker and secure access to data and 40% efficiency in mitigating trade delays and failures.
- 5. The Obvious Choice for Mission Critical Business Operations Informatica MDM 5 Informatica MDM hub manages counterparty data from internal and external sources providing single point of reference to enable accurate risk calculations and lower regulatory capital requirements to provide $8 Million firm benefits and $30.4 Million soft benefits over 5 years. Informatica helps UBS gain significant improvement in quality of data, audit trail and history of all changes to the golden record in an easy to use service framework thus helping customer support gain high quality customer data.
- 6. How to Synthesize and Govern Data Across Silos? The Information Challenge 6 Data Governance ? Marketing Operations Sales Operations Customer Service Location Account Customer Product Product AccountCustomer LocationAccount LocationProduct CustomerProduct AccountCustomer Location Application Legacy Unstructured Third Party DataCloud Computing No View of Interactions 3 No View of Relationships 2 No Single View 1
- 7. Gain Complete View with MDM 7 Data Governance Marketing Operations Sales Operations Customer Service Location Account Customer Product Product AccountCustomer LocationAccount LocationProduct CustomerProduct AccountCustomer Location Application Legacy UnstructuredCloud Computing Third Party Data Master Data Management Complete View of Customer Interactions 3 3600 View of Relationships 2 Single View 1
- 8. MDM Delivers Significant Value 8 Financial Metrics Net Present Value (NPV) at 10% $13,036,482 Return on Investment 954% Approximate Payback 8 Months $0 $5,000,000 $10,000,000 $15,000,000 $20,000,000 $25,000,000 $30,000,000 $35,000,000 $40,000,000 Year 0 Year 1 Year 2 Year 3 Year 4 Year 5 Benefits vs. Estimated Costs over 5 Year Horizon Benefit Range Estimated Cost Likely Benefit Categories Cost Reduction Productivity Improvements Increased Revenues Regulatory and Compliance
- 9. Why Customers Select Informatica for MDM? 9 Agile than big players, less risky than smaller vendors • Flexible, open, system agnostic (against big vendors) • Complete capabilities out of the box (against smaller vendors) Agile Delivers Value Directly to Your Business Users • Enable better business processes (with BPM) • Reveal untapped yet valuable business relationship to gain new insight Business User Focused Ensures Customer Success • Advanced Customer Engineering (ACE) • #1 in Customer Loyalty – 9 years in a row Customer Success
- 10. Recognized Industry Leader by Analysts 10 Fastest Growing MDM Vendor MDM Revenue Growth: Informatica (+27.5%), IBM(+10%), Oracle(+10%), SAP(-12%), Tibco (-10%) MDM Customer Growth: Informatica (+75), IBM (+60), Oracle (+33), SAP (Not Reported), Tibco (+21) - Source: Gartner MQ for MDM of Customer Data 2014
Editor's Notes
- In an initial meeting, we first introduce Informatica MDM to provide a background about what we do, whom we have helped, and our key differentiators. Informatica Intelligent MDM empowers organizations to deliver business value with complete and accurate views of business-critical master data – data about customers, products, suppliers and locations – as well as a trusted view of all customer relationships and their interactions across the enterprise. Informatica works with industry leading companies to help them increase revenue and profits and gain a competitive advantage. We have 400+ customers, more than 50% of them are Fortune 500 and Global 500 companies. Some of our major customers include MerillLynch, Deutsche Bank, Nordstrom, BP, Coca Cola, Yahoo, Panera Bread and MD Anderson Cancer Center. Informatica has a proven track record of success with Fortune 500 companies across 35+ industries, who have implemented our flexible and proven MDM solution to tackle their most complex data-driven business challenges in Banking, Insurance, Life Science, Healthcare, High Tech, Oil and Gas and many other industries. Our customers have leveraged our platform to solve their most pressing business problem that spans across any type of data – whether it be customers, products, channel partners, locations, etc. We support all types of MDM deployment styles – such as registry, consolidated, coexistence or transactional. And they have done this all in a matter of months not years delivering rapid time-to-value. We are also been rated as #1 in customer loyalty – 9 years in a row. Informatica has received best score in overall value received for the price. Link -> http://www.informatica.com/us/company/news-and-events-calendar/press-releases/informatica-top-marks-customer-loyalty-2014.aspx#fbid=id3NVKlQ8aT To accelerate MDM implementation, 100+ business solutions such as Total Customer Relationship and Asset Data Management based on Informatica platform. These solutions are created to deliver superior results and to progress faster towards business critical multi-domain MDM golas.
- This is our credibility slide. In this slide, we discuss that our very large customers, that have billions of dollars in revenue, are using our MDM technology to solve mission critical business problems, delivering value that’s measured in millions of dollars. First of is UPMC - Informaitca provided a platform for comprehensive analytics approach to enable UPMC treat each patient in a personalized way to produce the best possible results. This was achieved by integrating clinical, financial, administrative, genomic and other information to create self-service environment, putting data in the hands of decision-makers. Next is ICON - Informatica MDM solution delivers 360-degree insights into clinical studies and site related program activities at ICON via a interoperable, multi-domain MDM solution enabling continuous monitoring of clinical trials process, optimized operations based on real-time alerts and data insights, mitigated risks, lowered cost of trial development, execution and post-trial analysis
- This page is designed for client stories who have implemented security master in financial industry vertical. First of is Deutsche Bank Informatica MDM used for critical trade execution and credit risk management. Project initiated by CEO after he received complaints from customers about high rate of failed/ delayed trades. Informatica MDM keeps 200+ downstream systems synchronized with the most accurate legal entity information related to securities that are being traded within that system, resulting in $59million savings over 5 years. Second, Barkleys’ Informatica MDM to maintain a central repository of products globally Ensure consistency & accuracy of all product data business rule Single point for data maintenance decreased manual reconciliation expenses by 30% Applications access correct securities data quicker and more efficiently mitigating trade delays and failures by 40%
- This page is designed for client stories who have implemented counterparty hub First of is State Street Bank Informatica MDM Hub as a Counterparty Hub for managing trusted repository of global hierarchies consolidating data from internal and external sources, linking it to counterparty contracts, positions and credit ratings Single point of reference for counterparty enabling accurate risk calculations and ultimately lower regulatory capital requirements 1-week ROI study revealed $8M firm benefits and $30.4M soft benefits over 5 years. Second, UBS’ Data Quality Significantly Enhanced. Clearly defined process for changing/correcting data (centralised) Match and Merge processing significantly enhanced Audit Trail and history of all changes (upstream or user) to a golden record are clearly stated Clean and easy to use Service Framework (SIF) made development of our own application on top of MDM clean and easy Seamless Integration with Oracle Legal and Risk Hierarchies Relationships now available to consuming applications High Quality Customer Support
- Focus at the bottom – business-critical data required by the business is housed in multiple systems, both on-premise and in the cloud. This data is duplicated across these systems, and hence is inconsistent. As a result business functions at the top – sales, marketing, and customer service – have to access these multiple systems to perform their daily job functions. There are three problems in this picture: There’s no single, trusted view of the customer across these data silos Since there’s no single view, there’s also a lack of the customer relationships – employees have no idea what products/ services the customer owns, who are the other household members, and There’s a lack of what transactions/ interactions the customer has with the organization All these challenges give rise to data governance chaos. The problem snowballs.
- This slide shows you the benefit versus the estimated cost of implementing MDM. As you can see the benefits largely overway compared to cost making this a great investment for the organizations. Few important points here to look are – A staggering return on investment (ROI) of 954% Approximate payback happens within 8 Months of implementation Net present value of 13M+ Customer who implemented MDM see the advantages in following areas (In that order) Productivity improvement Increased revenue Reduced cost Regulatory compliance
- So why do customers such as the ones just mentioned choose Informatica? Simply put, it’s because our solutions are unique in that they: Agile We are more agile in MDM implementations than any other big players at the same time less risky than smaller vendors. Informatica MDM is a flexible, open and system agnostic as against other big vendors Informatica MDM provides complete capabilities required in MDM, out of the box as against small vendors. Business User Focused Informatica MDM delivers value directly to your business users by enabling better business processes (With integrated BPM) Provides complete picture of valuable business relationships to gain new insights. Customer Success Informatica MDM provides Advanced Customer Engineering (ACE) and is #1 in customer loyalty for 9 years in a row. Moreover, Informatica Gets Best Score in Overall Value Received for Price. 91 percent of Informatica customers surveyed said they intend to repurchase Informatica solutions. 97 percent of Informatica customers with annual revenues in excess of $10 billion said they intend to repurchase from Informatica. 89 percent of Informatica customers said they are likely to spend at the same or higher levels in 2014 compared to 2013. Check out press release here - http://www.informatica.com/us/company/news-and-events-calendar/press-releases/informatica-top-marks-customer-loyalty-2014.aspx#fbid=id3NVKlQ8aT FIT customer business problems, and are proven across numerous solutions spanning several industries They deliver FAST time to value, such as with rapid channel onboarding, and our implementations typically deliver value within months, not years in every phase of the project They are Flexible, enabling you to start small, with a focused, high-value project, and expand from there (as apposed to a BIG-BANG approach which is high-risk and often misses the mark) And lastly, but most importantly, they are BUSINESS-USER FOCUSED, to empower business users with access to relevant, trustworthy data and reveal untapped yet valuable business relationships to gain new insight.
- Faster revenue growth than the market & mega-vendors Informatica = +27.5% Market = +12.2% IBM = +10% Oracle = +10% SAP = -12% Most # of customers added than all MDM vendors Informatica = +75 IBM = +60 Oracle = +33 SAP = Not reported Source: 2014 Gartner MQ for MDM of Customer Data Number of customers went down for every vendor. EX: IBM – 90 in 2013, 60 in 2014 Based on our relentless pace of innovation, Informatica has proven leadership in all they key information infrastructure categories. Data Integration: Leader in the Magic Quadrant from Gartner 2014. Data Quality: Leader in the Magic Quadrant from Gartner 2013. MDM (Customer Data Solutions): Leader in the Magic Quadrant from Gartner 2014. Cloud: Leader in the Magic Quadrant from Gartner 2014 Data Masking: Leader in the Magic Quadrant from Gartner 2013. Data Archiving: Leader in the Magic Quadrant from Gartner 2014. The Forrester Wave™: Data Virtualization, Q1 2012, January 2012 The Forrester Wave™: Enterprise ETL, Q1 2012, February 2012 The Forrester Wave™: Hybrid2 Integration, Q1 2014, February 2014 The Forrester Wave™: Master Data Management Solutions, Q1 2014, February 2014 The Forrester Wave™: Product Information Management (PIM), Q2 2014, May 2014 The Forrester Wave™: Data Governance Tools, Q2 2014, June 2014 The Forrester Wave™: Big Data Streaming Analytics Platforms, Q3 2014, July 2014