Updated resume

1. Maysarah Ibrahim
Abu Dhabi, United Arab Emirates
Cell: +971- 0562400783
E-mail: m_asia2@yahoo.com, Maysarah.Ibrahim@dorsch.com
OBJECTIVE
To obtain a challenging position as IT Section Head, IT Operations Manager, IT Manager, IT Assistant
Manager, Sr. ICT Consultant, IT Project Manager.
TECHNICAL SKILLS
 Structured cabling, CCTV, Public addressing & Voice Alarm (PAVA), Audio Visual systems (AV), IP
Telephony (IPT).
 Finger Print Readers, Access Control System, Digital Signage, UPS, Managed Print System.
 LAN, Firewall Security, WAN Optimization and Wireless Systems.
 MS Windows 98/2000 Professional/ 2000Server, advanced server, Server 2003 R2x64/ XP/7/8.
 MS Windows Server 2008, 2008 R2 x64 (Standard, Enterprise).2008 HYPER-V x64.
 MS Windows Server 2012 Core GUI x64/MS Windows Server 2012 R2.
 Cisco Routers (Voice Gateway 3925,7200, 3600) Cisco Switches Catalyst (4500E, 3850, 3500, 2960).
 Routing Protocol (OSPF, EIGRP, RIP, IS-IS), Routed Protocol (TCP/IP, IPX/SPX).
 Backing up and Restoring the Routers IOS , Password Recovery.
 Implemented traffic filters using Standard and Extended Access-Control lists (ACL).
 Active Directory,DHCP,DNS ,FTP,Routing and Remote Access, Print Server , Web Server ,WSUSServer
 Windows Server 2003 Terminal Server (Activate Terminal Server, Installing CAL's).
 Windows Server 2008 R2 Failover Clustering ( Cluster Server ) .
 Microsoft Exchange Server 2003 , 2007, 2010&Microsoft Exchange Server 2013 .
 Microsoft Live Communication Server (LCS) 2003&Microsoft Lync server 2013.
 Microsoft ISA server 2004&2006, Forefront Threat Management Gateway (TMG) 2010x64.
 Backing up servers, System State Backup, Working with image programs.
WORK HISTORY
DORSCH GRUPPE DC ABU DHABI
Period: November 2014 Till date
Position: Senior ICT Infrastructure Consultant - Project Management.
 Site Investigation, Data collection, Report preparation. Answering contractors & clients feedback.
 Supervising and team-leading the ICT system teams including structured cabling, CCTV, Public
addressing & Voice Alarm (PAVA), Audio Visual systems (AV), IP telephony (IPT), LAN, WAN.
 Review and approve contractor’s submittals; drawings, calculation, layouts
And detailed engineering documents and assure design Implementation at site.
 Controlling of works according to the specifications and contract.
 Progress monitoring of Contractor in line with agreed time schedule.
 Responsible for site inspection and testing and commissioning for the ICT systems.
 Defining Objectives .Determining ICT SYSTEM requirements, Making recommendations.
 supervising the configuration of the following features:
MPLS (VPN) via IPCONNECT Etisalat Service, DHCP snooping, VLAN,1.208 Q and ISL Tagging (for
VLANs), VTP, Spanning Tree Protocol (STP), Port Security, Cisco Discovery Protocol (CDP).
AL AFLAJ VOCATIONAL TRAINING INSTITUTE, Riyadh –Saudi Arabia.
Period: 2010 Till 2014
position: IT Section Head.
 Make decisions on short and long term about the uses of technologies.
 Responsible of providing technical support for the institute network and PC's,
 Troubleshoot connectivity issues, configuring, and deploying LAN/WAN solutions.
 Negotiate hardware, software, and circuit contracts for the institute.
 Manage development plans, business proposals and budgets.
AL QASEEM MILITARY VOCATIONAL TRAINING INSTITUTE, Saudi Arabia.
Period: 2004 Till 2010
position: Computer Center Assistant Manager.
 Responsible of Performing Site Surveys, and provide documentation for the topology.
 Designing layout for cable Installations, monitoring, troubleshooting and deploying LAN/WAN.
 Installing Windows Server 2003 standard and active directory role and creating user accounts for the
employees, implementing various group policies.
 Implementation of domain related Services-DHCP/DNS/WINS/IIS/TERMINAL SERVICES/WSUS/PRINT
SERVICE/MAP DRIVES/DOMAIN SECURITY POLICY.
 Installing MS ISA Server2006 and Implementing access rules, content filtering, software blocking
(through application signature), caching, redirecting the blocked sites.
 Installing MS Exchange Server 2003 and MS Live Communication Server 2003.
 Makes recommendations for new equipment and services to purchase.
 Assist the IT manager in developing future network replacement plans, planning IT budget needs.
 Handle the tasks of configuring and deploying wireless solutions.
 Develops, maintains, and monitors procedures for all server backups.

2. MINISTRY OF EDUCATION, Amman - JORDAN
period: 16/10/2003 TILL 10/7/2004
position: Network Engineer/Technical Support Engineer – IT Department.
 Responsible for the maintenance of computer hardware and software .
 Perform on-site and remote technical support.
 Providing IT support to computer users within the ministry building .
 Making sure that connectivity works for all users in the ministry.
 Part of the team responsible of preparing wireless schools in Jordan –the project was a partnership
between Cisco system and the ministry of education in Jordan.
COMPUTER & COMMUNICATIONS SYSTEMS (CCS) COMPANY, Amman-JORDAN .
period : 1/4/2003 TILL 1/6/2003
Position: Network Engineer/Technical Support and Site Engineer.
 Responsible for installing and supporting network hardware, soft ware, and applications.
 Responding within agreed time limits to call-outs.
 Perform on-site and remote technical support in respond to customer needs.
NATIONAL ELECTRICAL COMPANY, Amman–JORDAN
Period: 2/9/2001 TILL 23/9/2001.
Position: Network Engineer trainee /Technical Support Engineer trainee.
Pre-graduating training.
PROJECTS
Client: Abu Dhabi Education Council (ADEC)/Employer: Musanada.
 Project: Abu Dhabi Future School Program - Phase 5 – Package 1 - Shakhbout City School.
Date: October 2015 till date.
 Project: Abu Dhabi Future School Program - Phase 5 – Package 2 - Al Falah Boys School.
Date: November 2014 October 2015.
 Project: Abu Dhabi Future School Program - Phase 5 – Package 3 - Al Falah Girls School.
Date: November 2014 till October 2015.
Role: Senior ICT (Infrastructure) Consultant–Dorsch Holding GmbH–Abu Dhabi.
 Supervising and team-leading the ICT systems teams including structured cabling, CCTV, Public
addressing & Voice Alarm (PAVA), Audio Visual systems (AV), IP telephony (IPT), LAN, WAN.
 Site Investigation, Data collection, Report preparation. Answering contractors & clients feedback.
 Review and approve contractor’s submittals, drawings, calculation, layouts
And detailed engineering documents and assure design Implementation at site.
 Controlling of works according to the specifications and contract.
 Progress monitoring of Contractor in line with agreed time schedule.
 Responsible for site inspection and testing and commissioning for the ICT systems.
 Defining Objectives, Determining ICT SYSTEM requirements, Making recommendations.
 supervising the configuration of the following features:
MPLS (VPN) via IPCONNECT Etisalat Service, DHCP snooping, VLAN,1.208 Q and ISL Tagging (for
VLANs), VTP, Spanning Tree Protocol (STP), Port Security, Cisco Discovery Protocol (CDP).
Client: Daif Dates Company - Buraydah city – Saudi Arabia
Date: July to August 2012
Project: Phase one: Domain, Firewall and Mail service.
Phase two: VPN connection between Wadi Addawaser branch with HQ main office.
Mail service URL: https://mail.deifco.com/owa
Role: System & Network Administrator.
 Responsible for installing windows server 2008 R2 standard 64 bit and active directory role and
creating user accounts for the employees.
 Installing MS Forefront TMG 2010 64bit (filtering the internet traffic).
 Installing MS Exchange Server 2010 64 bit standard edition.
 SSL certificates (GoDaddy.com service provider), Exchange Send and receive connectors, Outlook Web
Access, MX entry and DNS records for the Exchange server.
 Installing Routing and Remote Access service (RRAS) and configuring VPN connection.
Client: QASEEM MILITARY VOCATIONAL TRAINING INSTITUTE - Saudi Arabia.
Date: 2004 till 2010
Project: Phase one: Wireless connectivity between computer center and separated departments.
Phase two: Domain, Firewall and Mail service.
Mail service URL: https://mail.qmvti.edu.sa/owa
Role: Network & System Administrator.
 Responsible for establishing the network infrastructure and make sure the network does operate.
 Wireless bridging between the separated sections (4 separated sections) of the institute.
 Installing windows server 2003 standard and active directory role and creating user accounts for the
employees, implementing various group policies.
 Installing MS ISA Server 2006(traffic Filtering), Live Communication Server 2003(Instant Messaging).
 Installing MS Exchange Server 2003, SSL certificates, MX entry and DNS records for Exchange server.
 WSUS, Print server (Over 24 network print devices), Map drives, Intranet.

3. TRAINING
PRINCESS IMAN CENTER (Certified Cisco Academy Center),Amman-JORDAN
period : 12/5/2004 TILL 12/7/2006
Course : Cisco Certified Network Associates (CCNA) including the following semesters :
 CCNA 1 : NETWORKING BASICS.
 CCNA 2 : ROUTERS AND ROUTING BASICS.
 CCNA 3 : SWITCHING TECHNOLOGIES .
 CCNA 4 : WAN TECHNOLOGIES.
JORDAN TELECOM COMPANY TRAINING CENTER, Amman-JORDAN
period : 6/7/2003 TILL 14/8/2003
Course: Telecommunications & Networking Technologies. Course materials included the following courses:
 ISDN, SDH, XDSL: SDSL, ADSL, HDSL.
 OPTICAL FIPER: fusion splicing, OTDR, Fiber optic cables, Fiber optic termination.
COMPUTER & COMMUNICATIONS SYSTEMS (CCS) COMPANY, Amman-JORDAN
Period: 12/5/2003 TILL 22/5/2003
Course :Implementing Microsoft Windows 2000 Professional And Server (Advanced Server).
EDUCATION
BSc Computer Engineering - University Of Aleppo, Aleppo City - Syria.
General Secondary Educational Certificate, scientific stream, Amman - Jordan.
PROFESSIONAL CERTIFICATION
Cisco Certified Network Associates (CCNA).
Cisco Certified Network Professional (CCNP).
Microsoft Certified Professional (MCP).
Microsoft Certified System Administrator (MCSA).
Microsoft Certified System Engineer (MCSE).
Microsoft Certified System Administrator (MCSA-SECURITY).
Microsoft Certified System Engineer (MCSE-SECURITY).
PERSONAL DETAILS
Name: Maysarah Ibrahim.
Nationality: Jordan.
Residence of: United Arab Emirates.
Date of Birth: 16th, November 1974.
Employment Status: Full time.
Relationship status: Married.
LANGUAGES
Arabic : Native Language.
English : very good in reading, writing and conversation .
REFERENCES
Eng. Hisham Ibrahim.
Senior Resident Engineer – Dorsch Gruppe DC Abu Dhabi.
Mobile: 00971506127745 - Email:hisham.ibrahim@dorsch.com, hishamsibrahim1@gmail.com
Eng. Amr Shoukry.
Resident Engineer – Dorsch Gruppe DC Abu Dhabi.
Mobile: 00971507018038 - Email: ashoukry04@gmail.com, amr.shoukry@dorsch.com
Eng .Shueib Eltigani Medani
Senior ICT Project Manager - Abu Dhabi Education Council (ADEC) - Abu Dhabi.
Mobile: +971508908302 - Email: shueib.medani@adec.ac.ae
Eng .Saleh Al Ali
Project Manager– Musanada (Abu Dhabi General Services Company) –Abu Dhabi.
Mobile: 00971529900001 - Email: Saleh.AlAli@musanada.com
Eng. Abdallah AlDroubi.
Construction Manager– Musanada (Abu Dhabi General Services Company) –Abu Dhabi
Mobile: 0097150592044 - Email: Abdallah.AlDroubi@musanada.com
Eng. Rafik Mishriki.
Senior Project Manager – Musanada (Abu Dhabi General Services Company) –Abu Dhabi
Mobile: 00971506620153 - Email: Rafik.Mishriki@musanada.com
Eng. Yousef Al Zaydi.
General Manager of Al Aflaj Vocational Training Institute –Riyadh-Saudi Arabia.
Mobile: 00966505191923- Email:y.alzaidi@tvtc.gov.sa
Suliman Al Ramlawi.
Information Technology Manager - Daif Dates Company –Saudi Arabia.
Mobile: 00966503937246 - Email: salramlawi@deifco.com;sul_ramlawi@hotmail.com
Abdul Kareem Al Rasheedi.
Computer Center Manager - Qassim Military Vocational Training Institute- Saudi Arabia.
Mobile: 00966542309930 - Email: akf.ksa@gmail.com