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WEALTH MANAGEMENT
ADVISORY SERVICES, TECHNOLOGY AND
IMPLEMENTED SOLUTIONS
3
PROVIDING YOU
WITH MARKET-READY
INVESTMENT IDEAS
Head office research
and portfolio tools
Manager research
and operational risk
assessment
Fiduciary
management
MAP (Mercer
Advisor Portal)
Dynamic asset
allocation
Niche/bespoke
product build
Research and
performance
analytics
Manager and
Fund Selection
Platform
construction
Environmental, Social
and Governance
(ESG) research
High Volume
Research and
Monitoring
Outsourced back
office operations
A market-leading provider of professional advisory
services, technology and implemented solutions for wealth
management firms and other financial intermediaries.
TOOLS
ADVICE
SOLUTIONS
1
In today’s environment
you are being called
upon to compete more
actively for new business
and balance your
resources against rising
service expectations and
regulatory demands.
YOUR INVOLVEMENT
IN IMPLEMENTATION
Advice
LOWER
Solutions
HIGHER
Research
and Tools
At Mercer Investments we aim to meet our clients’ challenges. Unparalleled
flexibility to develop bespoke solutions, from remote delivery of research
through to hands-on delegated decision making, enables our clients to
differentiate their services while producing profitable growth.
Where are you on Mercer’s Investment Continuum?
2
Mercer investments
helps you spend less
time on research,
we have the tools
you need so that you
can spend more time
providing better
products, services and
building relationships.
3
RESEARCH AND TOOLS
We have more than 100 research-dedicated professionals around the
world. We look beyond just performance numbers and go deep into the
understanding of investment managers’ discipline and value offering.
Our research is forward-looking and qualitative.
Everything a client advisor needs to demonstrate
an advanced and professional client service.
Mercer Global Investment Manager
Database (GIMDTM
)
This comprehensive database is an intuitive web
and Excel-based research tool that displays a wide
range of information for investors on more than
5,200 investment managers and more than 25,0001
investment strategies. This information ranges
from access to and analysis of performance data to
viewing qualitative, forward-looking research on
investment managers, supported by a powerful
screening functionality.
CASE SNAPSHOT
Driving efficiency and lowering costs
A large and growing private bank with a discretionary
and advisory client base had a choice to make between
expanding their fund research team and outsourcing
their primary research efforts. Upon investigating
and understanding Mercer’s research process, the
client concluded the quality and depth was equal
to if not more thorough and global than their own,
and opted to subscribe to Mercer’s central research
repository, GIMDTM
.
As the client looks to expand their fund platform
to include a fund in a new asset category, the team
minimizes their costs by focusing their investigations on
Mercer’s highly rated strategies. With the heavy lifting
done by Mercer, the client was able to focus their due
diligence on the key concerns and portfolio suitability.
The relationship not only includes direct access to the
same research used by Mercer consultants but also
includes regular discussions on topical investment
ideas as well as manager selection and portfolio
construction advice.
Our manager research views continually evolve
to identify and assess changes in a strategy’s key
people, processes, and implementation. This allows
for timely responses to changes that impact clients
and their portfolios.
Where full in-depth manager research in not required,
Mercer conducts a high-volume research (HVR)
approach. This uses the same intellectual capital that
underpins our four-factor framework, delivering it to
investment managers in a summary format, stating if
the fund is flagged red/amber/green and identifying
the key issues. This approach can provide a base-
level view of a fund, and can help to prioritize funds
for deeper due diligence, if required. High-volume
monitoring (HVM) follows the same approach to
identify material changes in an investment team,
strategy, or the firm, and can be conducted on a regular
basis for clients.
Mercer Investments also offers a range of information
technology solutions to streamline processes, and
enhance the productivity of wealth managers.
Mercer Advisor Portal (MAP)
MAP-Head Office Solution: An exclusive offering that
combines a truly competitive retail data analytics tool
with Mercer’s forward-looking qualitative research. This
tool is ideal for the sophisticated central fund/manager
selection teams to analyze, screen, and chart qualitative
and quantitative information. It works as a single
platform that enables the organization to streamline all
their fund selection and monitoring processes.
MAP-Front Office Solution: A client-branded, fully
customizable, user friendly advisor workstation
incorporating all the essential support material
needed by a client advisor to select, develop,
and monitor their client’s portfolio. Complete
flexibility over content and functionality with
options to include summary Mercer opinions,
portfolio construction tools, fund performance
charting, fund factsheets, and model portfolios.
1
As of March 2013.
4
Mercer Investments has
significant scale advantages
with more than 1,200
investment professionals in 48
offices worldwide and more
than 100 specialist manager
researchers. We advise on
a total of US$6.7 trillion in
assets. Our scale and global
footprint translate to real
benefits to our clients2
.
5
ADVICE
Our advisory services include
(but are not limited to):
•	 Setting investment objectives and constructing
robust model portfolios by developing appropriate
benchmarks as well as measuring and mitigating
downside risk.
•	 	Establishing risk profile questionnaires and
corresponding model portfolios for all asset classes.
•	 	HVR and HVM providing a qualitative screen for large
numbers of funds that need to be consolidated and/
or monitored.
•	 	In-depth analysis of money management, custodians,
counterparty risk, and transaction costs as well as
operational risk assessments.
•	 	Advice on strategic asset allocations, customized for
various risk profiles and different segments within a
firm’s client base.
•	 	Manager and fund selection and blending managers
to achieve specific objectives.
•	 	Advice on emerging investment opportunities
and themes.
•	 	Monitoring of asset allocations, managers, and model
portfolios, and delivery of significant manager news
and market valuation views.
•	 	Participation in investment committee meetings and
professional development sessions.
•	 	Production of investment-related material for
advisors that can be incorporated into their client
communications. These include investment-specific
notes, such as short fund profiles, educational
articles, technical white papers, and thought pieces
on topical investment issues.
•	 	Advisor training delivered either in person or through
Mercer Advisor Portal in modules.
CASE SNAPSHOT
Creating trust through performance
A large global retail bank engaged Mercer’s Wealth
Management team to provide advice on portfolio
construction, the development and reporting of model
portfolios, performance analysis, and online research
and tools for its team of financial advisors.
Over time, the relationship was broadened to create
branded fund profiles, provide advice on new funds,
and the assignment of standard risk measures. The
successful outcome of these projects prompted the
client to further engage Mercer’s Wealth Management
team for the development of a bespoke risk profiling
methodology among other research and advice for its
substantial AsiaPacific operations.
2
As of March 2013.
6
Delegate depending
on your budget,
time constraints,
resources, and
skills; we can help
whatever your needs,
however you choose.
Mercer Investments
currently has
US$70bn in assets
under management3
.
7
SOLUTIONS
Some clients look to Mercer not just for advice but also to implement our
investment ideas on their behalf. Solutions range from the construction
of a single asset class to diversified portfolios to full implementation of a
long-term strategic plan.
3
Mercer, together with its worldwide investment consulting and fiduciary management business, is a truly global organization with over 1,200 staff
across 46 cities, and with over $6.7 trillion in assets under advisement and over $73.9 billion in assets under management as of 31 March 2013.
Fiduciary management
Outsourcing investment activities enables you to
focus more on achieving your long-term strategic
objectives. The benefits of delegating your day-to-day
investment decision-making and execution to Mercer
include performance monitoring, improved efficiency,
robust governance, operational cost savings, risk
management, and the framework to exploit market
opportunities as they arise.
Joint investment solutions
Mercer’s Wealth Management team can also work with
clients who choose to have deeper involvement and a
higher degree of influence on investment objectives
and manager structure.
Mercer Investments can help you create model
portfolios, help in product development to create
bespoke funds, structure multi-manager funds, and
access niche alternative asset classes.
CASE SNAPSHOT
The benefits of an implemented approach
Mercer was initially engaged as an advisory consultant
on funds run by a large community bank in the
US. Following internal changes in 2010, the client
outsourced its portfolio management to Mercer.
Mercer’s Wealth Management team now has the
responsibility of managing the $1.4 billion multi-
manager balanced fund on a fully discretionary basis.
The client was able to take advantage of dedicated
wealth management expertise and tailored research
and analytical tools. They leveraged Mercer’s
institutional brand as a differentiator, creating a level
of credibility and confidence between the bank and
its clients. In addition they save on operating costs by
utilizing Mercer’s funds platform.
8
Why Mercer Investments
Proven expertise
Behind every Mercer Investments specialist there are more than 1,200
others, whose combined expertise provides effective solutions for your
challenges and objectives.
Powered by ideas
Our rigorous research and forward-thinking people mean that we develop
the best ideas to help you improve returns, control risk, and reduce costs.
Customized delivery
Our working relationship is dynamic. We provide the tools, advice, and
practical solutions that you need to achieve your investment objectives.
Mercer is a leading global provider of investment
services, and offers customized guidance at every
stage of the investment decision, risk management,
and investment monitoring process. We have been
dedicated to meeting the needs of clients for more
than 40 years, and we work with fiduciaries, pension
funds, foundations, endowments, wealth managers,
and other investors in more than 48 countries. We
assist with every aspect of institutional investing
(and retail portfolios in some regions), from strategy,
structure, and implementation to ongoing fiduciary
management.
Our skilled and experienced people provide services
to our clients across the investment continuum by
partnering with them to help manage investment
risk and return outcomes. We embrace our clients’
challenges, from remote delivery of research through
to hands-on delegated decision making.
For more information
please contact:
Global
Cara Williams
cara.williams@mercer.com
EuroPac
Michael Curtin (Europe)
michael.curtin@mercer.com
Brian Long (Australia / New Zealand)
brian.long@mercer.com
Growth Markets
Pierre DeGagne (Acting Head)
pierre.degagne@mercer.com
North America
David Eisenberg (US)
david.eisenberg@mercer.com
Brian Dayes (Canada)
brian.dayes@mercer.com
visit: www.mercer.com/wealthmanagement
4
Ensure your firm has a
competitive edge relative
to your peers.
IMPORTANT NOTICES References to Mercer shall be construed to include Mercer
LLC and/or its associated companies.
Proprietary and confidential
This contains confidential and proprietary information of Mercer and is intended for
the exclusive use of the parties to whom it was provided by Mercer. Its content may
not be modified, sold or otherwise provided, in whole or in part, to any other person
or entity without Mercer’s prior written permission.
Opinions – not guarantees
The findings, ratings and/or opinions expressed herein are the intellectual property
of Mercer and are subject to change without notice. They are not intended to convey
any guarantees as to the future performance of the investment products, asset
classes or capital markets discussed. Past performance does not guarantee future
results. Mercer’s ratings do not constitute individualized investment advice.
Not investment advice
This does not contain investment advice relating to your particular circumstances.
No investment decision should be made based on this information without first
obtaining appropriate professional advice and considering your circumstances.
Information obtained from third parties
Information contained herein has been obtained from a range of third party sources.
While the information is believed to be reliable, Mercer has not sought to verify
it independently. As such, Mercer makes no representations or warranties as to
the accuracy of the information presented and takes no responsibility or liability
(including for indirect, consequential, or incidental damages) for any error, omission
or inaccuracy in the data supplied by any third party.
© 2013 Mercer LLC. All rights reserved.

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Wealth Management - Advisory Services, Technology and Implemented Solutions

  • 1. WEALTH MANAGEMENT ADVISORY SERVICES, TECHNOLOGY AND IMPLEMENTED SOLUTIONS
  • 2. 3 PROVIDING YOU WITH MARKET-READY INVESTMENT IDEAS Head office research and portfolio tools Manager research and operational risk assessment Fiduciary management MAP (Mercer Advisor Portal) Dynamic asset allocation Niche/bespoke product build Research and performance analytics Manager and Fund Selection Platform construction Environmental, Social and Governance (ESG) research High Volume Research and Monitoring Outsourced back office operations A market-leading provider of professional advisory services, technology and implemented solutions for wealth management firms and other financial intermediaries. TOOLS ADVICE SOLUTIONS
  • 3. 1 In today’s environment you are being called upon to compete more actively for new business and balance your resources against rising service expectations and regulatory demands. YOUR INVOLVEMENT IN IMPLEMENTATION Advice LOWER Solutions HIGHER Research and Tools At Mercer Investments we aim to meet our clients’ challenges. Unparalleled flexibility to develop bespoke solutions, from remote delivery of research through to hands-on delegated decision making, enables our clients to differentiate their services while producing profitable growth. Where are you on Mercer’s Investment Continuum?
  • 4. 2 Mercer investments helps you spend less time on research, we have the tools you need so that you can spend more time providing better products, services and building relationships.
  • 5. 3 RESEARCH AND TOOLS We have more than 100 research-dedicated professionals around the world. We look beyond just performance numbers and go deep into the understanding of investment managers’ discipline and value offering. Our research is forward-looking and qualitative. Everything a client advisor needs to demonstrate an advanced and professional client service. Mercer Global Investment Manager Database (GIMDTM ) This comprehensive database is an intuitive web and Excel-based research tool that displays a wide range of information for investors on more than 5,200 investment managers and more than 25,0001 investment strategies. This information ranges from access to and analysis of performance data to viewing qualitative, forward-looking research on investment managers, supported by a powerful screening functionality. CASE SNAPSHOT Driving efficiency and lowering costs A large and growing private bank with a discretionary and advisory client base had a choice to make between expanding their fund research team and outsourcing their primary research efforts. Upon investigating and understanding Mercer’s research process, the client concluded the quality and depth was equal to if not more thorough and global than their own, and opted to subscribe to Mercer’s central research repository, GIMDTM . As the client looks to expand their fund platform to include a fund in a new asset category, the team minimizes their costs by focusing their investigations on Mercer’s highly rated strategies. With the heavy lifting done by Mercer, the client was able to focus their due diligence on the key concerns and portfolio suitability. The relationship not only includes direct access to the same research used by Mercer consultants but also includes regular discussions on topical investment ideas as well as manager selection and portfolio construction advice. Our manager research views continually evolve to identify and assess changes in a strategy’s key people, processes, and implementation. This allows for timely responses to changes that impact clients and their portfolios. Where full in-depth manager research in not required, Mercer conducts a high-volume research (HVR) approach. This uses the same intellectual capital that underpins our four-factor framework, delivering it to investment managers in a summary format, stating if the fund is flagged red/amber/green and identifying the key issues. This approach can provide a base- level view of a fund, and can help to prioritize funds for deeper due diligence, if required. High-volume monitoring (HVM) follows the same approach to identify material changes in an investment team, strategy, or the firm, and can be conducted on a regular basis for clients. Mercer Investments also offers a range of information technology solutions to streamline processes, and enhance the productivity of wealth managers. Mercer Advisor Portal (MAP) MAP-Head Office Solution: An exclusive offering that combines a truly competitive retail data analytics tool with Mercer’s forward-looking qualitative research. This tool is ideal for the sophisticated central fund/manager selection teams to analyze, screen, and chart qualitative and quantitative information. It works as a single platform that enables the organization to streamline all their fund selection and monitoring processes. MAP-Front Office Solution: A client-branded, fully customizable, user friendly advisor workstation incorporating all the essential support material needed by a client advisor to select, develop, and monitor their client’s portfolio. Complete flexibility over content and functionality with options to include summary Mercer opinions, portfolio construction tools, fund performance charting, fund factsheets, and model portfolios. 1 As of March 2013.
  • 6. 4 Mercer Investments has significant scale advantages with more than 1,200 investment professionals in 48 offices worldwide and more than 100 specialist manager researchers. We advise on a total of US$6.7 trillion in assets. Our scale and global footprint translate to real benefits to our clients2 .
  • 7. 5 ADVICE Our advisory services include (but are not limited to): • Setting investment objectives and constructing robust model portfolios by developing appropriate benchmarks as well as measuring and mitigating downside risk. • Establishing risk profile questionnaires and corresponding model portfolios for all asset classes. • HVR and HVM providing a qualitative screen for large numbers of funds that need to be consolidated and/ or monitored. • In-depth analysis of money management, custodians, counterparty risk, and transaction costs as well as operational risk assessments. • Advice on strategic asset allocations, customized for various risk profiles and different segments within a firm’s client base. • Manager and fund selection and blending managers to achieve specific objectives. • Advice on emerging investment opportunities and themes. • Monitoring of asset allocations, managers, and model portfolios, and delivery of significant manager news and market valuation views. • Participation in investment committee meetings and professional development sessions. • Production of investment-related material for advisors that can be incorporated into their client communications. These include investment-specific notes, such as short fund profiles, educational articles, technical white papers, and thought pieces on topical investment issues. • Advisor training delivered either in person or through Mercer Advisor Portal in modules. CASE SNAPSHOT Creating trust through performance A large global retail bank engaged Mercer’s Wealth Management team to provide advice on portfolio construction, the development and reporting of model portfolios, performance analysis, and online research and tools for its team of financial advisors. Over time, the relationship was broadened to create branded fund profiles, provide advice on new funds, and the assignment of standard risk measures. The successful outcome of these projects prompted the client to further engage Mercer’s Wealth Management team for the development of a bespoke risk profiling methodology among other research and advice for its substantial AsiaPacific operations. 2 As of March 2013.
  • 8. 6 Delegate depending on your budget, time constraints, resources, and skills; we can help whatever your needs, however you choose. Mercer Investments currently has US$70bn in assets under management3 .
  • 9. 7 SOLUTIONS Some clients look to Mercer not just for advice but also to implement our investment ideas on their behalf. Solutions range from the construction of a single asset class to diversified portfolios to full implementation of a long-term strategic plan. 3 Mercer, together with its worldwide investment consulting and fiduciary management business, is a truly global organization with over 1,200 staff across 46 cities, and with over $6.7 trillion in assets under advisement and over $73.9 billion in assets under management as of 31 March 2013. Fiduciary management Outsourcing investment activities enables you to focus more on achieving your long-term strategic objectives. The benefits of delegating your day-to-day investment decision-making and execution to Mercer include performance monitoring, improved efficiency, robust governance, operational cost savings, risk management, and the framework to exploit market opportunities as they arise. Joint investment solutions Mercer’s Wealth Management team can also work with clients who choose to have deeper involvement and a higher degree of influence on investment objectives and manager structure. Mercer Investments can help you create model portfolios, help in product development to create bespoke funds, structure multi-manager funds, and access niche alternative asset classes. CASE SNAPSHOT The benefits of an implemented approach Mercer was initially engaged as an advisory consultant on funds run by a large community bank in the US. Following internal changes in 2010, the client outsourced its portfolio management to Mercer. Mercer’s Wealth Management team now has the responsibility of managing the $1.4 billion multi- manager balanced fund on a fully discretionary basis. The client was able to take advantage of dedicated wealth management expertise and tailored research and analytical tools. They leveraged Mercer’s institutional brand as a differentiator, creating a level of credibility and confidence between the bank and its clients. In addition they save on operating costs by utilizing Mercer’s funds platform.
  • 10. 8 Why Mercer Investments Proven expertise Behind every Mercer Investments specialist there are more than 1,200 others, whose combined expertise provides effective solutions for your challenges and objectives. Powered by ideas Our rigorous research and forward-thinking people mean that we develop the best ideas to help you improve returns, control risk, and reduce costs. Customized delivery Our working relationship is dynamic. We provide the tools, advice, and practical solutions that you need to achieve your investment objectives. Mercer is a leading global provider of investment services, and offers customized guidance at every stage of the investment decision, risk management, and investment monitoring process. We have been dedicated to meeting the needs of clients for more than 40 years, and we work with fiduciaries, pension funds, foundations, endowments, wealth managers, and other investors in more than 48 countries. We assist with every aspect of institutional investing (and retail portfolios in some regions), from strategy, structure, and implementation to ongoing fiduciary management. Our skilled and experienced people provide services to our clients across the investment continuum by partnering with them to help manage investment risk and return outcomes. We embrace our clients’ challenges, from remote delivery of research through to hands-on delegated decision making. For more information please contact: Global Cara Williams cara.williams@mercer.com EuroPac Michael Curtin (Europe) michael.curtin@mercer.com Brian Long (Australia / New Zealand) brian.long@mercer.com Growth Markets Pierre DeGagne (Acting Head) pierre.degagne@mercer.com North America David Eisenberg (US) david.eisenberg@mercer.com Brian Dayes (Canada) brian.dayes@mercer.com visit: www.mercer.com/wealthmanagement
  • 11. 4 Ensure your firm has a competitive edge relative to your peers.
  • 12. IMPORTANT NOTICES References to Mercer shall be construed to include Mercer LLC and/or its associated companies. Proprietary and confidential This contains confidential and proprietary information of Mercer and is intended for the exclusive use of the parties to whom it was provided by Mercer. Its content may not be modified, sold or otherwise provided, in whole or in part, to any other person or entity without Mercer’s prior written permission. Opinions – not guarantees The findings, ratings and/or opinions expressed herein are the intellectual property of Mercer and are subject to change without notice. They are not intended to convey any guarantees as to the future performance of the investment products, asset classes or capital markets discussed. Past performance does not guarantee future results. Mercer’s ratings do not constitute individualized investment advice. Not investment advice This does not contain investment advice relating to your particular circumstances. No investment decision should be made based on this information without first obtaining appropriate professional advice and considering your circumstances. Information obtained from third parties Information contained herein has been obtained from a range of third party sources. While the information is believed to be reliable, Mercer has not sought to verify it independently. As such, Mercer makes no representations or warranties as to the accuracy of the information presented and takes no responsibility or liability (including for indirect, consequential, or incidental damages) for any error, omission or inaccuracy in the data supplied by any third party. © 2013 Mercer LLC. All rights reserved.