Patrick Wall, MetaPack’s CEO and Founder, provides data and insight for the 2016 peak period, as the industry comes together for the first large-scale reunion of 2017.
During the session, Patrick discusses delivery volumes, options and carrier performance. Patrick will also take a moment to highlight the key trends that emerged during 2016 - that together shape our industry and define the customer experience.
Experience more great The Delivery Conference content at http://www.thedeliveryconference.com.
13. THE EVOLUTION OF THE SHARED USE SOLUTION
HUB NORTH
HUB MID
HUB SOUTH
Shared User
Northampton
iForce
Blakelands
Magna 1 & 2
(Ollerton)
Shared User
East Killbride
Swadlincote
N. London
Hub South
Avonmouth
John Lewis and Clipper = DICE
15. AGENDA
M O R N I N G P L E N A R Y – B A L L R O O M
07:30 ‐ 09:00 Registration and Coffee
09:00 ‐ 09:20 Patrick Wall, CEO & Founder MetaPack
09:20 ‐ 09:50 Brody Buhler, Global Managing Director Accenture
09:50 ‐ 10:20 Bertrand Bodson, Chief Digital and Marketing Officer Sainsbury's Argos
10:20 ‐ 10:50 David Schröder, SVP Operations Zalando
10:50 ‐ 11:20 Morning Coffee Break
eCommerce & Customer
Experience Stream
Logistics & Carriers Stream
Solutions Theatre
Theatre 1: Brand Experience & Insight Theatre 2: Delivery Download
11:20 ‐ 11:40
Olga Bressers, Director Omni-Channel Models
Development adidas Group
Dwain McDonald, CEO DPD
Patrick McGuirk, Director of Commercial Development
Yodel
11:40 ‐ 12:00 Richard Pugh, Head of Logistics M&S Patrick Gallagher, CEO On the Dot
Charles Thompson, Chief Operating Officer Aramex
Global Solutions
12:00 ‐ 12:20 Duncan Kendal, Supply Chain Director Wickes Liam Sheehan, Sales and Marketing Director An Post Rick Kirk, Global Sales Manager B2C Europe
12:20 ‐ 12:40 Paddy Earnshaw, CCO Doddle Roger Morris, Head of Royal Mail Parcels
Ellis Pitt, Head of Brand and Communications BJS Home
Delivery
12:40 ‐ 13:00
Alex Blakemore, Venture Partner, InMotion and John
Vary, Innovation Manager, John Lewis
Carole Woodhead, CEO Hermes Neil H. Ashworth, CEO Collect Plus
16. AGENDA
13:00 ‐ 14:30 Lunch
eCommerce & Customer Experience Stream Logistics & Carriers Stream
Theatre 1: Returns Theatre 2: International Cross Border
14:30 ‐ 14:50 Paul Anastasiou, Senior Director ASDA toyou Jamin Dick, SVP, Supply Chain, Global eCommerce Pitney Bowes
14:50 ‐ 15:10 Stefan Donat, Executive Director Docdata Mei Chen, International Director Alibaba
15:10 ‐ 15:30 Jelle Schoenmaker, VP After Market Services Cycleon Charles Brewer, CEO DHL eCommerce
15:30 ‐ 16:00 Afternoon Coffee Break
A F T E R N O O N P L E N A R Y – B A L L R O O M
16:00 – 16:15 Delivery Excellence Awards
16:15 ‐ 16:45 William Shu, CEO & Co-Founder Deliveroo
16:45 ‐ 17:15 Catherine Faiers, COO Addison Lee
17:15 ‐ 17:45 Interview on Stage with Carol Kane, Joint CEO boohoo.com
17:45 Closing Remarks
17:45 ‐ 19:30 Networking Drinks Reception
17. THE DELIVERY
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This is not a dedicated John Lewis network, and as I said right at the beginning, economies of scale benefit everybody, so we will be looking for other customers to join the network. As previously mentioned we believe this is a problem shared by many retailers, so we already have a 5 year plan which includes the introduction of another Hub; we have also not ruled out the possibility of moving 1 or other of the existing hubs. I would reiterate again that the systems integration required can make the onboarding process quite lengthy, and also we would not advocate a carrier change right before the Peak period.